Quality Control Specialist 503B

🏢 Summary: The role focuses on inspecting pharmaceutical products and labeling to ensure GMP and 503A/503B regulatory compliance in a high-throughput manufacturing environment. The inspector uses AI-enabled tools for anomaly detection, batch review, documentation, and quality improvement while supporting audit readiness and operational excellence. 🗂️ Requirements: Minimum 2 years experience in pharmaceutical manufacturing or quality inspection, Experience in regulated production environments, Knowledge of GMP regulations, Knowledge of 503A and 503B compliance requirements, Experience identifying defects and ensuring audit readiness, Ability to use AI or digital inspection tools, Strong analytical and documentation skills, Ability to follow SOPs and quality systems 📃 Skills: GMP, 503A, 503B, AI, SOP, Manufacturing, Inspection, Compliance, Auditing, Documentation, Packaging, Distribution, Quality 🏢 Description: POSITION SUMMARY The Product and Labeling Inspector ensures product integrity, labeling accuracy, and regulatory compliance across 503A and 503B operations. This role owns inspection execution, deviation identification, and release readiness within a high-throughput, quality-critical environment. The inspector leverages AI-enabled tools to detect anomalies, streamline documentation, and enhance inspection consistency. Operating at P80–P90 performance expectations, this individual delivers precision, speed, and accountability, directly impacting patient safety, audit readiness, and operational excellence across manufacturing, packaging, and distribution workflows. RESPONSIBILITIES Inspection Execution - Visual Verification: Perform detailed inspections of products and labels ensuring accuracy, compliance, and defect-free release using AI-assisted detection tools. - Batch Review: Validate batch records, ensuring completeness, traceability, and alignment with GMP requirements using AI-supported document analysis tools. - Sampling Control: Execute sampling procedures ensuring representative selection, integrity, and compliance with quality standards using digital tracking systems. Compliance Assurance - Regulatory Alignment: Ensure inspections meet 503A and 503B regulatory requirements using AI tools to monitor compliance deviations and trends. - Deviation Identification: Detect, document, and escalate discrepancies in products or labeling using AI-driven anomaly detection and reporting systems. - Audit Support: Prepare inspection data and documentation to support internal and external audits, ensuring readiness and accuracy at all times. Process Improvement - Continuous Improvement: Identify inspection inefficiencies and recommend improvements using AI insights to enhance quality, speed, and consistency. - Data Utilization: Analyze inspection data trends using AI tools to drive proactive quality improvements and reduce recurring issues. - Standard Adherence: Maintain strict adherence to SOPs while contributing to updates based on operational feedback and inspection outcomes. KNOWLEDGE AND SKILLS - Strong understanding of GMP, 503A/503B regulations, and quality systems within pharmaceutical manufacturing environments. - Ability to leverage AI tools for inspection accuracy, data analysis, and continuous improvement initiatives effectively. - High attention to detail with strong analytical and systems-thinking capabilities in regulated production environments. - Effective communication and documentation skills ensuring clarity, compliance, and cross-functional alignment under pressure. EXPERIENCE AND QUALIFICATIONS - Minimum two years experience in pharmaceutical manufacturing, quality inspection, or regulated production environment with proven performance. - Demonstrated success identifying defects, ensuring compliance, and supporting audit readiness in high-throughput operations environments. - Experience working within 503A or 503B environments or similarly regulated pharmaceutical or healthcare manufacturing settings. - Proven ability to use digital or AI tools to enhance inspection accuracy, reporting efficiency, and quality outcomes. Key Competencies: - Customer Focus: Builds trust through customer-centric solutions. - Strategic AI: Guides responsible AI adoption and adaptation. - Optimizes Work Processes: Drives efficiency with continuous improvement. - Collaborates: Partners effectively to achieve shared goals. - Resourcefulness: Secures and deploys resources efficiently. - Manages Complexity: Simplifies and solves complex challenges. - Ensures Accountability: Delivers on commitments with integrity. - Situational Adaptability: Adjusts approach to shifting conditions. - Communicates Effectively: Tailors messages to diverse audiences. Values: - People: Empowering people defines who we are. - Quality: Excellence in every product, every time. - Service: Serving others is our highest purpose. - Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

🏢 Summary: Quality Operations Specialist role focused on ensuring compliant sterile and non-sterile pharmaceutical manufacturing in a 503A/503B environment through batch review, deviation management, root cause analysis, and quality oversight. The position supports regulatory compliance, environmental monitoring, and operational efficiency while leveraging AI-enabled tools to improve quality processes and decision-making. 🗂️ Requirements: Bachelor of Science in a science-related discipline, Minimum 4 years of directly related experience, Experience in sterile and non-sterile manufacturing, Knowledge of cGMP regulations, Knowledge of state and federal regulations, Proficiency in data analysis, Experience with root cause analysis and CAPA processes, Proficiency in Microsoft Office, Strong organizational and prioritization skills 📃 Skills: cGMP, CAPA, FDA, Excel, Word, PowerPoint, Outlook, AI, Manufacturing, Compliance, Aseptic, Cleanroom, Monitoring, Analysis 🏢 Description: Position Summary: The Quality Operations Specialist ensures consistent delivery of safe, sterile, and compliant pharmaceutical products, directly impacting patient outcomes and regulatory standing. This role owns quality oversight across manufacturing review, deviation management, and compliance assurance within a fast-scaling 503A/503B environment. Leveraging AI as a force multiplier, the Specialist enhances review speed, improves deviation detection, strengthens root cause analysis, and enables data-driven decision-making at scale. Operating with high autonomy, this role integrates quality into operational execution while continuously improving systems and processes. Responsibilities: Quality Execution - Batch Review: Conduct detailed review of cGMP batch records and manufacturing documentation, using AI-enabled validation tools to identify discrepancies, improve accuracy, and accelerate throughput. - Process Monitoring: Monitor manufacturing activities to ensure adherence to aseptic techniques, cleanroom standards, and operational procedures. - Release Support: Support product release readiness by verifying data integrity and completeness while ensuring alignment with regulatory expectations and quality standards. Deviation and Investigation - Deviation Handling: Identify, document, and support triage of deviations, ensuring timely escalation and compliance with internal procedures and regulatory requirements. - Root Cause Analysis: Perform structured root cause analysis using data-driven methodologies to uncover underlying issues and support effective corrective actions. - CAPA Support: Assist in the development and implementation of corrective and preventive actions, tracking effectiveness and closure. Compliance and Efficiency - Regulatory Adherence: Execute quality processes in alignment with FDA and state regulations within a 503A/503B environment. - Environmental Monitoring: Perform and support environmental monitoring activities to ensure compliance with sterility and contamination control standards. - Operational Support: Collaborate with cross-functional teams to resolve quality issues, improve workflows, and support high-quality execution. Knowledge and Skills: - Strong knowledge of cGMP regulations, sterile and non-sterile manufacturing processes, and quality systems. - Proficiency in data analysis, root cause investigation methodologies, and CAPA processes. - Strong organizational, prioritization, and multitasking skills in fast-paced, regulated environments. - Effective communication and cross-functional collaboration skills. Experience and Qualifications: - Minimum of 4 years of directly related experience. - Bachelor of Science in a science-related discipline required. - Strong attention to detail, organizational, and prioritization skills. - Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook. - Experience in sterile and non-sterile manufacturing and knowledge of state and federal regulations required. Key Competencies: - Customer Focus: Builds trust through customer-centric solutions. - Strategic AI: Guides responsible AI adoption and adaptation. - Optimizes Work Processes: Drives efficiency with continuous improvement. - Collaborates: Partners effectively to achieve shared goals. - Resourcefulness: Secures and deploys resources efficiently. - Manages Complexity: Simplifies and solves complex challenges. - Ensures Accountability: Delivers on commitments with integrity. - Situational Adaptability: Adjusts approach to shifting conditions. - Communicates Effectively: Tailors messages to diverse audiences. Values: - People: Empowering people defines who we are. - Quality: Excellence in every product, every time. - Service: Serving others is our highest purpose. - Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

🏢 Summary: Quality Operations Specialist role focused on ensuring compliant sterile and non-sterile pharmaceutical manufacturing within a 503A/503B environment. The position supports batch review, deviation management, root cause analysis, CAPA processes, and environmental monitoring while leveraging AI-enabled tools to improve quality operations. Candidates are expected to work cross-functionally to maintain regulatory compliance and optimize operational efficiency. 🗂️ Requirements: Bachelor of Science in a science-related discipline, Minimum 4 years of directly related experience, Knowledge of cGMP regulations, Experience in sterile manufacturing, Experience in non-sterile manufacturing, Knowledge of state and federal pharmaceutical regulations, Proficiency in data analysis, Experience with root cause analysis methodologies, Experience with CAPA processes, Proficiency in Microsoft Office, Strong organizational and prioritization skills 📃 Skills: cGMP, CAPA, FDA, Excel, Word, PowerPoint, Outlook, AI, Manufacturing, Compliance, Aseptic, Cleanroom, Monitoring, Analysis 🏢 Description: Position Summary: The Quality Operations Specialist ensures consistent delivery of safe, sterile, and compliant pharmaceutical products, directly impacting patient outcomes and regulatory standing. This role owns quality oversight across manufacturing review, deviation management, and compliance assurance within a fast-scaling 503A/503B environment. Leveraging AI as a force multiplier, the Specialist enhances review speed, improves deviation detection, strengthens root cause analysis, and enables data-driven decision-making at scale. Operating with high autonomy, this role integrates quality into operational execution while continuously improving systems and processes. Responsibilities: Quality Execution - Batch Review: Conduct detailed review of cGMP batch records and manufacturing documentation, using AI-enabled validation tools to identify discrepancies, improve accuracy, and accelerate throughput. - Process Monitoring: Monitor manufacturing activities to ensure adherence to aseptic techniques, cleanroom standards, and operational procedures. - Release Support: Support product release readiness by verifying data integrity and completeness while ensuring alignment with regulatory expectations and quality standards. Deviation and Investigation - Deviation Handling: Identify, document, and support triage of deviations, ensuring timely escalation and compliance with internal procedures and regulatory requirements. - Root Cause Analysis: Perform structured root cause analysis using data-driven methodologies to uncover underlying issues and support effective corrective actions. - CAPA Support: Assist in the development and implementation of corrective and preventive actions, tracking effectiveness and closure. Compliance and Efficiency - Regulatory Adherence: Execute quality processes in alignment with FDA and state regulations within a 503A/503B environment. - Environmental Monitoring: Perform and support environmental monitoring activities to ensure compliance with sterility and contamination control standards. - Operational Support: Collaborate with cross-functional teams to resolve quality issues, improve workflows, and support high-quality execution. Knowledge and Skills: - Strong knowledge of cGMP regulations, sterile and non-sterile manufacturing processes, and quality systems. - Proficiency in data analysis, root cause investigation methodologies, and CAPA processes. - Strong organizational, prioritization, and multitasking skills in fast-paced, regulated environments. - Effective communication and cross-functional collaboration skills. Experience and Qualifications: - Minimum of 4 years of directly related experience. - Bachelor of Science in a science-related discipline required. - Strong attention to detail, organizational, and prioritization skills. - Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook. - Experience in sterile and non-sterile manufacturing and knowledge of state and federal regulations required. Key Competencies: - Customer Focus: Builds trust through customer-centric solutions. - Strategic AI: Guides responsible AI adoption and adaptation. - Optimizes Work Processes: Drives efficiency with continuous improvement. - Collaborates: Partners effectively to achieve shared goals. - Resourcefulness: Secures and deploys resources efficiently. - Manages Complexity: Simplifies and solves complex challenges. - Ensures Accountability: Delivers on commitments with integrity. - Situational Adaptability: Adjusts approach to shifting conditions. - Communicates Effectively: Tailors messages to diverse audiences. Values: - People: Empowering people defines who we are. - Quality: Excellence in every product, every time. - Service: Serving others is our highest purpose. - Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

🏢 Summary: Staff Technical Program Manager role focused on leading complex IT and AI-driven transformation programs in a regulated healthcare environment. The position oversees strategic execution, cross-functional coordination, risk management, and technology initiatives to improve operational efficiency and compliance. Candidates should have extensive technical program management experience and expertise in integrating AI into project delivery and decision-making. 🗂️ Requirements: Bachelor's degree in Information Technology, Computer Science, or related field, Minimum 10 years of technical program management experience, Experience integrating AI into project management processes, Proficiency in project management methodologies, Experience leading complex technology programs, Strong stakeholder management skills, Ability to work in regulated environments, Strategic planning and risk management expertise 📃 Skills: AI, IT, ProjectManagement, Forecasting, Analytics, Automation, Governance, Reporting, Architecture, Compliance, Dashboards, ComputerScience 🏢 Description: POSITION SUMMARY As a Staff Technical Program Manager, you will drive business transformation through strategic project management, ensuring the alignment of IT initiatives with hyper-growth goals. You will harness AI capabilities to accelerate project delivery, enhance quality, and enable data-driven decision-making. The role involves end-to-end ownership of projects within a regulated 503A/503B environment, requiring strategic thinking and execution rigor while leading cross-functional teams. RESPONSIBILITIES Program Leadership - Strategic Execution: Lead complex technology programs from planning through delivery, aligning objectives, dependencies, resources, and outcomes with business priorities. Apply AI-enabled forecasting, prioritization, and workflow automation to improve delivery speed, quality, transparency, and decision making. - Stakeholder Alignment: Build partnerships across business, technology, quality, and operations functions to drive informed decisions and shared accountability. Use AI-generated insights, performance indicators, and scenario analysis to communicate risks and opportunities. - Roadmap Governance: Coordinate multi-track initiatives, external dependencies, vendors, and cross-functional teams to deliver strategic outcomes. Establish governance mechanisms and AI-supported reporting to improve visibility and maintain alignment between objectives and compliance obligations. Technology Strategy - Innovation Enablement: Identify emerging technologies and scalable solutions that improve operational performance and business growth. Use AI-driven analysis to evaluate opportunities and support adoption strategies. - Technical Partnership: Contribute to architecture, design, and implementation discussions by translating business requirements into technical direction. Apply AI-enhanced analytics and knowledge tools to improve delivery outcomes. - Resource Optimization: Maximize program effectiveness through planning, capacity management, and data-informed allocation strategies. Utilize AI-powered forecasting and productivity insights to optimize resources and maintain high-quality deliverables. Risk and Performance Management - Risk Mitigation: Establish proactive risk management practices using AI-enabled monitoring, predictive analytics, and trend detection to support regulatory readiness and maintain program momentum. - Performance Analytics: Define success metrics and monitor program health through AI-enhanced dashboards, reporting, and performance reviews. - Continuous Improvement: Promote operational excellence and continuous learning by applying AI-supported process analysis to improve workflows and collaboration. KNOWLEDGE AND SKILLS - Proficient in project management methodologies and AI integration. - Strong leadership and strategic thinking abilities. - Exceptional communication and stakeholder management skills. EXPERIENCE AND QUALIFICATIONS - Bachelor's degree in Information Technology, Computer Science, or related field. Master's degree preferred. - Minimum of 10 years of experience in technical program management with successful project delivery. - Experience integrating AI into project management processes. Key Competencies: - Customer Focus - Strategic AI - Optimizes Work Processes - Collaborates - Resourcefulness - Manages Complexity - Ensures Accountability - Situational Adaptability - Communicates Effectively Values: - People: Empowering people defines who we are. - Quality: Excellence in every product, every time. - Service: Serving others is our highest purpose. - Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: - Medical, dental, and vision coverage - Paid time off - 401(k) matching - Wellness perks - IV therapy - Compounded medications Physical Requirements: The employee is required to communicate effectively, remain stationary for extended periods, frequently use computers and office productivity devices, move throughout the office and corporate campus, and perform physical activities such as standing, walking, reaching, balancing, stooping, kneeling, crouching, or crawling.

🏢 Summary: The role focuses on microbiological testing, environmental monitoring, deviation investigations, and compliance support for regulated 503A and 503B pharmaceutical compounding operations. The position emphasizes laboratory execution, audit readiness, process improvement, and the use of AI-enabled analytics and digital workflows to improve testing accuracy, operational efficiency, and quality outcomes in a fast-paced regulated environment. 🗂️ Requirements: Bachelor's degree in Microbiology, Biology, Chemistry, Biochemistry, or related scientific discipline, 2+ years of microbiology laboratory experience in regulated environments, Experience with microbiological testing and environmental monitoring, Knowledge of cGMP requirements, Familiarity with USP requirements and aseptic processing standards, Experience with laboratory investigations and root cause analysis, Ability to use laboratory information systems and digital quality platforms, Strong documentation and data integrity practices, Ability to work independently and manage multiple priorities 📃 Skills: Microbiology, cGMP, USP, LIMS, Aseptic, Biochemistry, Biology, Chemistry, Analytics, Automation, Validation, Monitoring, Documentation, Compliance, FDA 🏢 Description: Position Summary: Microbiologist II 503A safeguards product quality, patient safety, and regulatory readiness by executing microbiological testing, environmental monitoring, investigations, and data analysis supporting 503A and 503B compounding operations. This role owns accurate, timely laboratory execution, deviation identification, and continuous improvement initiatives that strengthen release reliability, compliance performance, and operational scalability. Leveraging AI-enabled analytics, digital workflows, and automation tools, the role accelerates decision-making, improves testing precision, enhances trend visibility, and elevates quality outcomes across the microbiology program. Responsibilities: Microbiology Operations - Performs microbiological testing, environmental monitoring, growth promotion, and sample analysis supporting 503A compounding operations while maintaining data integrity, procedural compliance, and operational efficiency. - Utilizes AI-enabled laboratory systems, automated trending tools, and digital workflows to accelerate result interpretation, strengthen testing accuracy, improve documentation quality, and support timely product disposition decisions. - Maintains laboratory readiness through equipment monitoring, media preparation, inventory management, calibration coordination, and documentation review activities. - Coordinates sample receipt, tracking, testing prioritization, and workflow execution to support manufacturing schedules, stability programs, and release timelines. - Partners with Quality, Production, and Validation teams while leveraging digital systems and AI-assisted analytics to improve visibility, enhance communication, accelerate issue resolution, and maintain accurate microbiological records. Quality and Compliance - Investigates microbiological deviations, environmental excursions, out-of-trend results, and contamination risks using root cause methodologies and scientific analysis. - Executes microbiology activities in accordance with cGMP requirements, standard operating procedures, aseptic processing standards, and regulatory expectations. - Maintains precise documentation practices while using digital quality systems and automated workflows to improve accuracy and inspection readiness. - Supports internal audits, regulatory inspections, and quality assessments through organized documentation and accurate record management. Continuous Improvement - Identifies opportunities to improve microbiological workflows, laboratory efficiency, environmental monitoring effectiveness, and testing reliability. - Utilizes AI-powered analytics, automation technologies, and performance metrics to improve scalability, reduce manual inefficiencies, and support continuous improvement initiatives. - Partners with Quality Assurance, Manufacturing, Engineering, and Validation teams to support investigations, process changes, and operational improvements. - Continuously expands technical expertise in microbiology, aseptic processing, contamination control, and regulatory expectations. Knowledge and Skills: - Strong understanding of microbiological testing methodologies, environmental monitoring practices, aseptic processing principles, contamination control strategies, and cGMP requirements. - Proficiency using laboratory information systems, digital quality platforms, AI-enabled analytics tools, and automated workflows. - Experience investigating deviations, interpreting microbiological trends, conducting root cause analysis, and implementing corrective and preventive actions. - Strong communication, collaboration, and organizational skills. Experience and Qualifications: - Bachelor's degree in Microbiology, Biology, Chemistry, Biochemistry, or related scientific discipline required. - Minimum 2 years of microbiology laboratory experience within pharmaceutical, biotechnology, healthcare, food manufacturing, or other regulated environments preferred. - Experience supporting environmental monitoring programs, microbiological testing, investigations, and quality documentation within cGMP or similarly regulated environments preferred. - Familiarity with USP requirements, aseptic processing standards, laboratory investigations, data integrity practices, and digital laboratory systems strongly preferred. - Demonstrated ability to operate independently, execute with precision, adapt quickly to change, and contribute effectively within collaborative teams. Employee Benefits, Health and Wellness: - Medical, dental, and vision coverage - Paid time off - 401(k) matching - Wellness perks - IV therapy - Compounded medications Physical Requirements: - Frequent standing, walking, reaching, balancing, stooping, kneeling, crouching, and crawling. - Regular use of hands and fingers for computer and office productivity devices. - Ability to remain in a stationary position for extended periods.

🏢 Summary: Customer Success Manager role focused on managing the post-sale customer lifecycle in a regulated healthcare and pharmacy environment, driving adoption, retention, operational excellence, and customer satisfaction through AI-driven analytics and cross-functional collaboration. The position emphasizes customer enablement, risk management, workflow optimization, and data-driven decision-making using CRM and business intelligence tools. Candidates should have experience in customer success or healthcare operations and strong proficiency with Salesforce, analytics platforms, and AI-enabled technologies. 🗂️ Requirements: 2–5 years in Customer Success, healthcare operations, patient services, specialty pharmacy, or regulated enterprise support, Bachelor's degree in healthcare administration, life sciences, nursing, public health, operations, health informatics, supply chain, or equivalent experience, Proficiency with Salesforce CRM, Experience with customer success platforms, Strong Excel skills, Experience with Tableau or Power BI, Strong analytical and communication skills, HIPAA training required on hire and annually, Ability to manage onboarding, retention, enablement, and customer lifecycle activities, Experience working in regulated environments 📃 Skills: Salesforce, Excel, Tableau, PowerBI, Gainsight, CRM, Analytics, Automation, AI, HIPAA, QBRs, EBRs, USP797, USP800, SixSigma 🏢 Description: POSITION SUMMARY The Customer Success Manager drives measurable customer outcomes by owning the complete post-sale lifecycle across assigned 503A and 503B customer portfolios, ensuring adoption, retention, satisfaction, and renewal readiness while advancing strategic growth objectives. This role orchestrates cross-functional execution, translates customer insights into scalable improvements, and proactively mitigates operational risk within a highly regulated, hyper-growth environment. Leveraging AI as a force multiplier, the role accelerates decision-making, prioritization, predictive risk identification, customer engagement, and operational quality through data-driven intelligence and automation. RESPONSIBILITIES Customer Lifecycle Management • Lifecycle Ownership: Serve as the single accountable owner for assigned customer relationships throughout the post-sale lifecycle, leading onboarding, adoption, enablement, customer health monitoring, retention activities, and renewal readiness. Leverage AI-powered customer insights, predictive health scoring, and workflow automation to proactively identify risks, personalize engagement strategies, improve decision-making, and consistently deliver exceptional customer outcomes aligned with quality, compliance, and growth objectives. • Success Planning: Develop, execute, and continuously refine customer success plans that align customer goals with therapies, services, and operational capabilities. Utilize AI-enabled analytics to prioritize opportunities, monitor adoption milestones, identify emerging risks, and recommend data-driven interventions that improve utilization, strengthen customer confidence, accelerate value realization, and support long-term retention within a highly regulated 503A and 503B environment. • Relationship Excellence: Build trusted relationships through proactive communication, consultative guidance, and responsive customer engagement that strengthens satisfaction and loyalty. Apply AI-assisted sentiment analysis, communication recommendations, and customer intelligence to anticipate evolving needs, resolve concerns efficiently, capture meaningful feedback, and reinforce commitment to service excellence, innovation, and patient-focused outcomes. Customer Enablement and Operational Excellence • Customer Enablement: Lead onboarding, education, and ongoing customer coaching to ensure safe, compliant, and effective use of therapies, products, and workflows. Utilize AI-supported learning recommendations, knowledge resources, and personalized enablement strategies to accelerate customer proficiency, improve operational consistency, increase independence, and maximize long-term customer success while maintaining regulatory compliance. • Operational Coordination: Collaborate closely with Customer Service, Pharmacy Operations, Manufacturing, Fulfillment, Quality, Medical Affairs, Product Management, and Commercial teams to resolve customer challenges and improve service delivery. Leverage AI-enabled workflow visibility, intelligent case prioritization, and cross-functional insights to accelerate issue resolution, improve communication, reduce recurring problems, and enhance the overall customer experience. • Performance Monitoring: Monitor customer adoption, utilization, engagement, adherence, and operational performance using CRM, business intelligence, and AI-powered analytics tools. Translate performance trends into actionable recommendations, coordinate timely interventions, maintain accurate customer documentation, and ensure reliable reporting that supports informed decision-making, operational excellence, and scalable customer success execution. Business Insights and Continuous Improvement • Insight Generation: Capture customer feedback, operational observations, and engagement trends to identify opportunities that improve products, services, processes, and customer experiences. Utilize AI-driven analytics, pattern recognition, and predictive insights to transform customer intelligence into meaningful recommendations that support innovation, operational improvements, and organizational decision-making. • Risk Management: Continuously evaluate customer health indicators, engagement patterns, operational performance, and compliance considerations to proactively identify and mitigate risks before they impact customer outcomes. Apply AI-powered predictive monitoring and root-cause analysis to prioritize corrective actions, coordinate escalations, strengthen business continuity, and maintain customer confidence within a highly regulated operating environment. • Continuous Improvement: Contribute to scalable operational excellence by documenting best practices, improving customer success playbooks, standardizing workflows, and supporting organizational learning initiatives. Leverage AI-assisted process optimization, workflow automation, and knowledge management to improve execution quality, increase efficiency, enhance customer satisfaction, and enable sustainable growth. KNOWLEDGE AND SKILLS • Demonstrated expertise with Salesforce CRM, Customer Success platforms, Microsoft Excel, Tableau or Power BI, AI-enabled analytics, workflow automation, and customer intelligence technologies. • Strong knowledge of customer lifecycle management, onboarding, enablement, customer health scoring, retention strategies, renewal readiness, risk management, and continuous improvement methodologies. • Exceptional communication, executive relationship management, strategic planning, problem-solving, collaboration, coaching, facilitation, and cross-functional leadership skills. • Proven ability to leverage artificial intelligence, predictive analytics, automation technologies, and data-driven decision-making to improve operational efficiency and customer satisfaction. EXPERIENCE AND QUALIFICATIONS • 2–5 years in Customer Success, healthcare operations, patient services, specialty pharmacy, or regulated enterprise support roles. • Bachelor's degree in healthcare administration, life sciences, nursing, public health, operations, health informatics, supply chain, or equivalent experience. • Proficiency with CRM (Salesforce), customer success platforms and BI tools (Tableau/Power BI); strong Excel. • Experience using analytics, risk models, or AI-driven tools preferred. • Proven coaching, training, and enablement abilities; strong analytical and communication skills. • Proactive, ownership-driven, outcome-focused mindset. • Experience in specialty pharmacy, compounding (503A/503B), healthcare SaaS, regulated environments, patient adherence programs, or institutional workflows is preferred. • Familiarity with QBRs/EBRs and Customer Success platforms (e.g., Gainsight) is desirable. • Formal training or working knowledge of USP<797>/<800> or other compounding standards is desirable. • HIPAA training required on hire and annually. • Preferred certifications: Certified Customer Success Manager (CCSM), Lean/Six Sigma. EMPLOYEE BENEFITS, HEALTH AND WELLNESS Comprehensive benefits include medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. PHYSICAL REQUIREMENTS The employee is required to communicate effectively, remain stationary for extended periods, use office productivity devices, move around the office and corporate campus, and regularly stand, walk, reach, climb, balance, stoop, kneel, crouch, or crawl.

🏢 Summary: Senior Software Engineer role focused on building scalable backend systems for pharmacy operations, manufacturing, logistics, and regulatory compliance in a highly regulated environment. The position involves distributed systems architecture, enterprise integrations, performance optimization, and mentoring engineers while leveraging AI-assisted development and observability tools. Candidates will work with modern backend and frontend technologies to deliver reliable, high-throughput platforms at scale. 🗂️ Requirements: 5+ years software engineering experience, Experience delivering production-grade backend systems, Expertise in distributed systems and microservices architecture, Strong proficiency in Java, Strong proficiency in Springboot, Strong proficiency in React, Strong proficiency in Next.js, Strong proficiency in TypeScript, Experience with GraphQL or Node.js, Experience with performance optimization and observability, Experience in regulated industries with compliance-aware system design, Bachelor's degree in Computer Science, Software Engineering, or related field 📃 Skills: Java, Springboot, Python, C#, React, Next.js, Tailwind, TypeScript, GraphQL, Node.js, Microservices, CI/CD, AI, APIs, Observability, Logging, Tracing 🏢 Description: Position Summary The Senior Software Engineer delivers meaningful business impact by designing and building scalable backend systems that power pharmacy operations, manufacturing, logistics, and regulatory compliance across Empower's 503A/503B environment. Contributing to system design and technical direction within their domain, this role helps shape how mission-critical platforms grow and mature at scale. AI serves as a force multiplier—accelerating engineering velocity, elevating system observability, and enabling data-driven decision-making across the platform. This role demands strong technical depth: engineers who pair solid execution with sound design judgment, who thrive in ambiguous environments, and who consistently raise the quality bar within their team. Responsibilities Architecture and Enterprise Integration - Systems Ownership: Design and implement backend systems within pharmacy operations, manufacturing, and logistics domains; use AI-assisted tools to model dependencies, assess load, and validate design decisions before committing engineering resources. - Governance Standards: Apply and contribute to architectural standards governing how services communicate and evolve; participate in design reviews to reduce systemic risk in Empower's highly regulated 503A/503B environment. - Platform Interoperability: Implement and maintain integrations across internal services and external regulatory systems using canonical data contracts and API versioning protocols; leverage AI tooling to detect integration drift and accelerate service onboarding. System Performance and Reliability - Scale Engineering: Build high-throughput, low-latency backend systems for large-scale pharmacy and logistics workloads; apply AI-augmented capacity planning to maintain performance under peak demand without over-provisioning infrastructure. - Resilience Architecture: Implement fault-tolerant systems with observability layers—distributed tracing, structured logging, and anomaly detection—that surface degradation early; collaborate with SRE teams to support incident response and reduce recovery time. - Performance Optimization: Conduct performance analysis identifying bottlenecks at the database, network, and application tiers; use AI-assisted profiling to prioritize fixes and deliver measurable improvements in latency and throughput. Engineering Leadership and Enablement - Technical Mentorship: Mentor junior and mid-level engineers within the team—elevating design literacy and code quality through structured reviews and pair programming; model rigor and learning agility that raises the bar for those around you. - Platform Velocity: Contribute to shared platform capabilities—CI/CD pipelines, reusable libraries, infrastructure-as-code—that standardize delivery; leverage AI-powered code generation and automated testing to improve team efficiency and output quality. - Strategic Influence: Contribute to technical direction and roadmap priorities within your team; translate operational complexity and regulatory requirements into clear technical recommendations that build alignment among peers and stakeholders. Knowledge and Skills - Expertise in distributed systems, backend architecture, and microservices design at enterprise scale. - Strong proficiency in frontend technologies including React, Next.js, Tailwind CSS, and TypeScript within production environments. - Strong proficiency in Java/Springboot ecosystem and optionally Python, C# within production environments. - Strong proficiency in GraphQL and/or Node.js-based development for distributed platform integration. - Deep understanding of performance optimization, system reliability, and observability practices. - Ability to design systems that meet regulatory, security, and data integrity requirements. Experience and Qualifications - 5+ years of software engineering experience, with a demonstrated ability to own and deliver complex backend features and systems independently. - Proven track record delivering production-grade backend systems that are performant, reliable, and maintainable in complex, high-growth environments. - Demonstrated ability to contribute to technical direction and provide mentorship to junior engineers within a team setting. - Experience in regulated industries requiring auditability, data traceability, and compliance-aware system design. - Bachelor's degree in Computer Science, Software Engineering, or a related field required; Master's degree preferred. Key Competencies - Customer Focus: Builds trust through customer-centric solutions. - Strategic AI: Guides responsible AI adoption and adaptation. - Optimizes Work Processes: Drives efficiency with continuous improvement. - Collaborates: Partners effectively to achieve shared goals. - Resourcefulness: Secures and deploys resources efficiently. - Manages Complexity: Simplifies and solves complex challenges. - Ensures Accountability: Delivers on commitments with integrity. - Situational Adaptability: Adjusts approach to shifting conditions. - Communicates Effectively: Tailors messages to diverse audiences. Values - People: Empowering people defines who we are. - Quality: Excellence in every product, every time. - Service: Serving others is our highest purpose. - Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

🏢 Summary: Senior Software Engineer role focused on designing and building scalable, high-performance backend systems supporting pharmacy operations, manufacturing, logistics, and regulatory compliance in a regulated 503A/503B environment. The position emphasizes distributed systems architecture, enterprise integrations, reliability, and performance optimization, with strong influence on technical direction and platform standards. The engineer leverages AI-assisted tools to enhance system design, observability, and engineering velocity. 🗂️ Requirements: 5+ years of software engineering experience, Experience designing and delivering scalable backend systems, Expertise in distributed systems and microservices architecture, Proficiency in Java and Spring Boot, Proficiency in React, Next.js, Tailwind CSS, and TypeScript, Experience with GraphQL and/or Node.js, Strong knowledge of system performance optimization and reliability practices, Experience with observability and monitoring in production systems, Experience in regulated environments requiring compliance and auditability, Bachelor's degree in Computer Science or related field 📃 Skills: Java, SpringBoot, React, Next.js, Tailwind, TypeScript, GraphQL, Node.js, Python, C#, Microservices, DistributedSystems, CI/CD, APIs, Observability, Logging, Tracing, PerformanceOptimization 🏢 Description: Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we're redefining what's possible in personalized medicine and pharmaceutical manufacturing. We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we've created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country. At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that's transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions. If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let's transform healthcare together.Position Summary The Senior Software Engineer delivers meaningful business impact by designing and building scalable backend systems that power pharmacy operations, manufacturing, logistics, and regulatory compliance across Empower's 503A/503B environment. Contributing to system design and technical direction within their domain, this role helps shape how mission-critical platforms grow and mature at scale. AI serves as a force multiplier—accelerating engineering velocity, elevating system observability, and enabling data-driven decision-making across the platform. This role demands strong technical depth: engineers who pair solid execution with sound design judgment, who thrive in ambiguous environments, and who consistently raise the quality bar within their team. Responsibilities: Architecture and Enterprise Integration Systems Ownership: Design and implement backend systems within pharmacy operations, manufacturing, and logistics domains; use AI-assisted tools to model dependencies, assess load, and validate design decisions before committing engineering resources. Governance Standards: Apply and contribute to architectural standards governing how services communicate and evolve; participate in design reviews to reduce systemic risk in Empower's highly regulated 503A/503B environment. Platform Interoperability: Implement and maintain integrations across internal services and external regulatory systems using canonical data contracts and API versioning protocols; leverage AI tooling to detect integration drift and accelerate service onboarding. System Performance and Reliability Scale Engineering: Build high-throughput, low-latency backend systems for large-scale pharmacy and logistics workloads; apply AI-augmented capacity planning to maintain performance under peak demand without over-provisioning infrastructure. Resilience Architecture: Implement fault-tolerant systems with observability layers—distributed tracing, structured logging, and anomaly detection—that surface degradation early; collaborate with SRE teams to support incident response and reduce recovery time. Performance Optimization: Conduct performance analysis identifying bottlenecks at the database, network, and application tiers; use AI-assisted profiling to prioritize fixes and deliver measurable improvements in latency and throughput. Engineering Leadership and Enablement Technical Mentorship: Mentor junior and mid-level engineers within the team—elevating design literacy and code quality through structured reviews and pair programming; model rigor and learning agility that raises the bar for those around you. Platform Velocity: Contribute to shared platform capabilities—CI/CD pipelines, reusable libraries, infrastructure-as-code—that standardize delivery; leverage AI-powered code generation and automated testing to improve team efficiency and output quality. Strategic Influence: Contribute to technical direction and roadmap priorities within your team; translate operational complexity and regulatory requirements into clear technical recommendations that build alignment among peers and stakeholders. Knowledge and Skills: Expertise in distributed systems, backend architecture, and microservices design at enterprise scale. Strong proficiency in frontend technologies including React, Next.js, Tailwind CSS, and TypeScript within production environments. Strong proficiency in Java/ Springboot ecosystem and optionally to have Python, C# within production environments. Strong proficiency in GraphQL and/or Node.js-based development for distributed platform integration. Deep understanding of performance optimization, system reliability, and observability practices. Ability to design systems that meet regulatory, security, and data integrity requirements. Experience and Qualifications: 5+ years of software engineering experience, with a demonstrated ability to own and deliver complex backend features and systems independently. Proven track record delivering production-grade backend systems that are performant, reliable, and maintainable in complex, high-growth environments. Demonstrated ability to contribute to technical direction and provide mentorship to junior engineers within a team setting. Experience in regulated industries requiring auditability, data traceability, and compliance-aware system design. Bachelor's degree in Computer Science, Software Engineering, or a related field required; Master's degree preferred. Key Competencies: Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences. Values: People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

🏢 Summary: Senior leadership role overseeing pharmaceutical formulation strategy, development, process optimization, and commercialization across sterile and nonsterile products in a highly regulated 503A/503B environment. The position focuses on scalable manufacturing, regulatory compliance, AI-enabled analytics, and cross-functional leadership to accelerate innovation and operational performance. Candidates will lead technical teams, drive formulation governance, and support product commercialization and continuous improvement initiatives. 🗂️ Requirements: Bachelor's degree in Pharmaceutical Sciences, Chemistry, Chemical Engineering, Biochemistry, or related scientific discipline, Minimum 10 years of formulation development experience, Experience leading formulation strategy and technology transfer, Experience with process optimization and commercialization in regulated pharmaceutical environments, Knowledge of scalable manufacturing operations, Experience in highly regulated pharmaceutical or manufacturing environments, Leadership experience managing cross-functional scientific teams, Experience with AI-enabled analytics or digital scientific platforms, Knowledge of regulatory compliance and quality systems, Strong analytical and problem-solving capabilities 📃 Skills: AI, Analytics, Modeling, Pharmaceuticals, Chemistry, Biochemistry, Manufacturing, Compliance, Formulation, Optimization, Automation, Forecasting, Documentation, Regulatory, Quality, Visualization 🏢 Description: Position Summary: The Director, Formulation Scientist drives formulation innovation, technical strategy, and commercial readiness across expanding 503A and 503B portfolios, directly influencing product quality, regulatory compliance, operational scalability, and revenue growth. This leader owns formulation development from concept through transfer, overseeing scientific rigor, cross-functional execution, risk mitigation, and accelerated delivery within a highly regulated environment. The role leverages AI to improve experimentation speed, predictive modeling, documentation quality, knowledge management, and data-driven decision-making across development activities. Responsibilities: Formulation Strategy - Lead formulation strategy across sterile and nonsterile pipelines, aligning scientific priorities with commercial demand, operational capabilities, and regulatory expectations. - Use AI-enabled analytics to improve formulation predictability, technical decisions, and resource prioritization. - Establish formulation roadmaps supporting pipeline expansion and differentiated product development. - Integrate AI-assisted modeling, literature mining, and digital experimentation tools to strengthen formulation design and reduce development risk. - Direct scientific governance frameworks ensuring formulation consistency, technical rigor, documentation integrity, and compliant development practices. - Utilize AI-driven trend analysis, data visualization, and knowledge management systems to strengthen oversight and improve formulation quality. Technical Execution - Oversee formulation development from feasibility through commercial readiness. - Apply AI-supported analytics to optimize formulations, improve batch consistency, and accelerate troubleshooting. - Lead formulation optimization initiatives focused on scalability, manufacturability, stability, and operational efficiency. - Utilize AI-enabled process intelligence, predictive monitoring, and data analysis to improve robustness and reduce variability. - Resolve complex scientific, operational, and quality challenges impacting formulation performance and commercialization timelines. Cross Functional Leadership - Build partnerships across quality, manufacturing, regulatory, analytical, and commercial teams. - Leverage AI-enhanced collaboration and reporting tools to improve decision-making and accountability. - Recruit, develop, and retain high-performing scientific talent. - Deliver data-driven updates and strategic recommendations regarding formulation progress and operational readiness. Quality and Compliance - Ensure formulation activities comply with regulatory requirements, internal quality systems, and industry standards. - Utilize AI-driven compliance monitoring and audit tools to strengthen oversight and inspection readiness. - Lead scientific and operational risk management activities supporting formulation development and manufacturing readiness. - Establish documentation practices ensuring accuracy, traceability, and inspection readiness. Operational Advancement - Drive scalable formulation and process strategies supporting product launches and manufacturing efficiency. - Champion advanced technologies, digital platforms, and AI-enabled capabilities. - Partner cross-functionally to integrate automation, predictive analytics, and connected data systems. - Lead continuous improvement initiatives enhancing scientific execution and operational discipline. Knowledge and Skills: - Deep expertise in pharmaceutical formulation development, technology transfer, process optimization, regulatory expectations, and scalable manufacturing operations. - Proven ability to leverage AI-enabled analytics, predictive modeling, and digital tools. - Exceptional leadership, stakeholder management, and executive communication skills. - Strong analytical thinking and continuous improvement mindset. Experience and Qualifications: - Bachelor's degree in Pharmaceutical Sciences, Chemistry, Chemical Engineering, Biochemistry, or related scientific discipline required; advanced degree preferred. - Minimum ten years of progressive formulation development experience. - Proven experience leading formulation strategy, technology transfer, process optimization, and commercialization. - Demonstrated success building high-performing technical teams and driving scalability. - Experience utilizing AI-enabled technologies, advanced analytics, or digital scientific platforms preferred. Key Competencies: - Customer Focus - Strategic AI - Optimizes Work Processes - Collaborates - Resourcefulness - Manages Complexity - Ensures Accountability - Situational Adaptability - Communicates Effectively Values: - People: Empowering people defines who we are. - Quality: Excellence in every product, every time. - Service: Serving others is our highest purpose. - Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: - Medical, dental, and vision coverage - Paid time off - 401(k) matching - Wellness perks - IV therapy - Compounded medications Physical Requirements: - Frequent computer and office equipment use - Standing, walking, reaching, balancing, stooping, kneeling, crouching, and crawling as required

🏢 Summary: Senior FP&A Analyst role focused on financial forecasting, budgeting, reporting, and AI-driven analytics in a fast-paced pharmaceutical environment. The position supports strategic planning, operational efficiency, and executive decision-making through financial modeling, KPI tracking, and cross-functional collaboration. Candidates should have strong FP&A experience, expertise in AI-enabled financial tools, and the ability to manage complex financial processes in a regulated environment. 🗂️ Requirements: Bachelor's degree in Finance, Accounting, Business Administration, or related field, Minimum 5 years of FP&A experience, Experience with AI-driven analytics and financial technologies, Strong financial modeling skills, Advanced data analytics expertise, Knowledge of financial regulations and compliance, Ability to manage complex financial processes, Experience in fast-paced regulated environments, Strategic planning and budgeting experience, Cross-functional collaboration skills 📃 Skills: Finance, Accounting, FP&A, AI, Analytics, Forecasting, Budgeting, Reporting, Modeling, Compliance, KPIs, Excel 🏢 Description: POSITION SUMMARY The Senior FP&A Analyst plays a pivotal role in a dynamic, hyper-growth 503A/503B environment by driving impactful business insights and strategic financial planning. This position is responsible for owning financial forecasting, budgeting, and reporting processes, leveraging AI to enhance speed, scale, and decision-making quality. The role demands strategic thinking, execution rigor, and learning agility to align financial strategies with business objectives and support executive decision-making. RESPONSIBILITIES Financial Strategy - Strategic Planning: Develop and implement comprehensive financial plans that align with growth objectives. Utilize AI tools to forecast revenue trends, optimize resource allocation, and drive strategic initiatives that enhance financial performance while mitigating risks. - AI Integration: Spearhead the integration of AI-driven analytics in financial processes to improve data accuracy, enhance reporting capabilities, and support strategic decision-making. - Budget Oversight: Oversee the budgeting process, ensuring alignment with organizational goals and regulatory requirements. Collaborate with cross-functional teams to develop budgetary frameworks. Operational Excellence - Process Improvement: Identify and implement process enhancements that streamline financial operations and drive efficiency. Use AI to automate routine tasks and improve reporting accuracy. - Data Analysis: Conduct in-depth financial analyses to provide actionable insights that inform strategic decisions. - Performance Metrics: Develop and track KPIs to evaluate financial performance and operational effectiveness. Collaboration and Leadership - Cross-Functional Collaboration: Partner with business leaders to align financial strategies with organizational objectives. - Leadership Development: Encourage adoption of AI technologies and data-driven methodologies. - Stakeholder Engagement: Build relationships with stakeholders and communicate complex financial data clearly. Innovation and Growth - Technology Advancement: Lead initiatives integrating AI technologies into financial processes. - Market Analysis: Conduct market analyses to inform strategic planning and business development. - Continuous Improvement: Foster innovative thinking and adoption of new technologies. KNOWLEDGE AND SKILLS - Proficiency in financial modeling and advanced data analytics tools, including AI-driven platforms. - Strong strategic planning and execution skills. - Excellent communication and collaboration abilities. - Ability to manage complex financial processes in a fast-paced, highly regulated environment. EXPERIENCE AND QUALIFICATIONS - Bachelor's degree in Finance, Accounting, Business Administration, or a related field; MBA or relevant certification preferred. - Minimum of 5 years of experience in financial planning and analysis. - Expertise in using AI-driven analytics and financial technologies. - Strong understanding of financial regulations and compliance in a high-growth, 503A/503B environment. Key Competencies: - Customer Focus - Strategic AI - Optimizes Work Processes - Collaborates - Resourcefulness - Manages Complexity - Ensures Accountability - Situational Adaptability - Communicates Effectively Values: - People - Quality - Service - Innovation Employee Benefits, Health and Wellness: - Medical, dental, and vision coverage - Paid time off - 401(k) matching - Wellness perks - IV therapy - Compounded medications Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.