Director of Compliance

🏢 Summary: Senior Credit Risk Analyst role focused on credit risk lifecycle management, underwriting analytics, portfolio monitoring, and loss forecasting for consumer lending products. The position requires hands-on SQL and Python expertise to analyze portfolio performance, support originations strategies, and evaluate experimentation across digital and direct mail lending channels. This is an in-office role in Addison, TX for candidates residing in Texas and authorized to work in the U.S. 🗂️ Requirements: 3–5 years of experience in credit risk, consumer lending analytics, or related quantitative role, Strong SQL skills, Strong Python experience for data analysis and modeling, Knowledge of credit risk concepts, Ability to communicate analytical findings to non-technical stakeholders, Residence in Texas within commuting distance to DFW metro area, Authorization to work in the United States 📃 Skills: SQL, Python, MachineLearning, Analytics, Modeling, Underwriting, Forecasting, Dashboarding, ABTesting, FraudDetection, GitHubCopilot, Cursor, LLM, MCP 🏢 Description: Title: Senior Credit Risk Analyst Function: Credit Risk Reports to: Head of Credit Level: Mid-Level / Senior Please note: This position is open to candidates within commuting distance to the DFW metro area only. Applicants must reside in Texas and be authorized to work in the United States. Applications from candidates outside of Texas will not be considered at this time. Visa sponsorship is not available. Position Summary The Senior Credit Risk Analyst supports the full credit risk lifecycle, from originations strategy and underwriting analytics to portfolio monitoring and loss forecasting. This is a highly technical, execution-focused role for someone who is equally comfortable writing production SQL/Python, building a segmentation strategy, and presenting findings to senior leadership. You will work directly with the Head of Credit to develop and refine the risk strategies that drive portfolio performance across direct mail and digital lending channels. This is a hands-on, high-impact role suited for someone who is analytical, detail-oriented, and action-oriented. What You'll Be Doing - Track and analyze key portfolio metrics including FPD, GNS, delinquency roll rates, and D2M performance across origination cohorts and risk segments - Build and maintain dashboards and recurring reporting that surface early warning signals and portfolio trends - Conduct vintage analysis, loss curve development, and cohort-level performance reviews to support monthly and quarterly business reviews - Support the design and evaluation of originations strategies, score cutoffs, and underwriting policy changes across direct mail and digital channels - Analyze the performance impact of ongoing A/B tests and pricing experiments, translating results into actionable recommendations What You Will Bring Required - 3 to 5 years of experience in credit risk, consumer lending analytics, or a closely related quantitative role - Strong SQL skills with the ability to write complex queries - Strong experience with Python for data analysis and modeling - Working knowledge of credit risk concepts including scorecards, vintage analysis, delinquency curves, and loss forecasting - Ability to communicate analytical findings clearly to non-technical stakeholders Preferred - Experience in subprime consumer lending, fintech, payments, or another regulated financial services technology environment - Familiarity with credit decisioning, underwriting strategy, or fraud detection - Experience working in a regulated financial services environment - Exposure to A/B testing, experimentation frameworks, or champion/challenger strategies - Hands-on experience building with AI-native development tools or frameworks including GitHub Copilot, Cursor, agentic coding pipelines, and LLM-assisted test generation - Familiarity with MCP integrations, agentic AI architectures, or building internal developer productivity platforms Benefits & Perks - Comprehensive healthcare including medical, dental, and vision coverage - Generous paid time off including PTO, sick time, and 13 company holidays - 401(k) with company contribution - Participation in annual discretionary bonus plan - Regular team and company gatherings Braviant is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.

🏢 Summary: Hands-on Head of Software Engineering role responsible for leading full-stack architecture, development, and delivery of a consumer lending platform across Angular, Java/Spring Boot microservices, and AWS. The position combines technical leadership, system architecture ownership, and team management in a high-availability, regulated fintech environment. The role requires driving architectural simplification, CI/CD maturity, and adoption of AI-assisted development practices. 🗂️ Requirements: 10+ years of software engineering experience, 5+ years in senior engineering leadership role, Strong Java and Spring Boot experience, Experience with Angular or modern front-end frameworks, Experience designing microservices and REST APIs, Experience with relational databases, Hands-on AWS infrastructure experience (EC2, S3, SQS, CloudWatch, CodeBuild), Ownership of CI/CD pipelines in production environments, Experience with high-availability distributed systems, Experience conducting architecture and code reviews, Experience simplifying complex architectures, Bachelor’s degree in Computer Science or related field, Residence in Texas within commuting distance to DFW, Authorization to work in the United States 📃 Skills: Java, Spring, SpringBoot, Angular, AWS, EC2, S3, SQS, CloudWatch, CodeBuild, REST, Microservices, MVC, SQL, CI/CD, GitHub, Bitbucket, AI, Copilot, LLM 🏢 Description: Title: Head of Software Engineering Function: Technology Reports to: Chief Growth & Strategy Officer Level: Director Location: Addison, TX (4 days/week in-office required) Please note: This position is open to candidates within commuting distance to the DFW metro area only. Applicants must reside in Texas and be authorized to work in the United States. Applications from candidates outside of Texas will not be considered at this time. While we appreciate interest from all applicants, Braviant Holdings is unable to sponsor visas at this time. WHO WE ARE Founded in 2015 and based in Chicago, IL, privately held Braviant Holdings, LLC is a leading provider of tech-enabled consumer credit products that combine breakthrough technology and cutting-edge machine learning to transform how people access credit online. Our next-generation approach to lending reduces credit barriers and creates a Path to Prime® — helping millions of underbanked consumers build credit history, reduce their cost of borrowing, and take control of their personal finances. Braviant has been named multiple times to the Inc. 5000 list of fastest growing private companies and has been recognized as a Best Place to Work. We are a lean team of approximately 40 people who move fast and hold ourselves accountable for real outcomes. Everyone here rolls up their sleeves — including this role.POSITION SUMMARY Braviant is looking for a hands-on engineering leader to own our full-stack application development function. You will serve as both the primary software architect and the engineering manager for a team of 6–8 full-stack developers and QA engineers, responsible for our consumer lending platform across its full lifecycle — from front-end Angular interfaces to back-end Java/Spring Boot services to cloud infrastructure on AWS. This is not a purely managerial role. We expect you to stay deeply technical: conducting architecture and code reviews, prototyping solutions, and being the person the team turns to when the hardest problems surface. You will bring the judgment to assess our current architecture — a complex, 30+ microservice environment — and develop and execute a pragmatic plan to simplify it and reduce release friction over time. This role is Addison, TX-based with a 4-day in-office requirement. The team is currently based primarily in Chicago and it might require up to 20% of travel initially. You will be the on-the-ground engineering leader helping establish the engineering culture. WHAT YOU’LL OWN Architecture & Technical Leadership Serve as Braviant’s primary software architect — owning system design, technology choices, and engineering standards across all application layers. Assess the current architecture (30+ microservices, Java/Spring Boot back end, Angular front end, AWS) and develop a pragmatic rationalization roadmap to reduce complexity and improve deployability. Stay close to the codebase: lead architecture reviews, conduct meaningful code reviews, and prototype solutions to de-risk key technical decisions. Own high-availability design for loan origination, payment processing, and transaction workflows, targeting 99.9%+ uptime SLAs. Define and evolve CI/CD pipeline strategy, release practices, and engineering quality standards. AI-Native Development Transformation Lead the transition to an AI-native development model — embedding AI-assisted development tools (e.g. GitHub Copilot, Cursor, agentic coding frameworks) into how the team designs, builds, tests, and ships software every day. Partner with the Head of AI & Automation to identify where AI-generated code, automated testing, and LLM-powered tooling can meaningfully accelerate delivery and reduce QA burden. Champion engineering practices that make AI tooling safe and auditable in a regulated consumer lending environment. Engineering Delivery Own end-to-end software development for consumer-facing and internal applications — from requirements through deployment and support. Manage the full stack: Angular front end, Java/Spring Boot microservices, AWS infrastructure (EC2, S3, SQS, CloudWatch, CodeBuild), and database layers. Own the QA function within the engineering team; define the right balance of automated testing, manual QA, and release gates. Champion security-by-design and compliance standards appropriate to a consumer lending environment (PCI, state lending regulations, CFPB-related requirements). Team Leadership & Culture Lead, develop, and retain a team of 6–8 full-stack engineers and QA professionals; set performance standards, provide mentorship, and build a culture of craftsmanship and accountability. Hire and grow the Addison-based engineering team — you will be the anchor for that office’s technical culture. Manage the engineering budget, including capex/opex planning, vendor relationships, and tooling decisions. Partner with business stakeholders and executive leadership to translate product and operational priorities into engineering plans; represent engineering at the leadership level. WHAT YOU’LL BRING Required 10+ years of software engineering experience, including at least 5 years in a senior engineering leadership role (Director, Head of Engineering, or equivalent). Deep full-stack background: strong Java/Spring Boot on the back end, experience with Angular or equivalent modern front-end frameworks, and solid command of relational databases and API design (REST, microservices, MVC). Proven software architect — you have designed production systems, made technology bets that paid off, and course-corrected ones that didn’t. Experience rationalizing or simplifying over-engineered architectures: you can diagnose why a system became complex, build stakeholder alignment around a simplification plan, and execute it without breaking production. AWS cloud infrastructure ownership: EC2, S3, SQS, CloudWatch, CodeBuild, and related services — configuration, architecture, and operations. CI/CD pipeline ownership at production scale; strong branching, review, and release practices using GitHub, Bitbucket, or equivalent. Experience with high-availability, distributed systems in a real-time transaction processing environment. Engineering budget ownership: capex/opex planning, vendor management, and resource allocation. Demonstrated ability to hire, develop, and retain engineering talent in a competitive market. Comfortable in a lean, startup-style environment with heavy workloads, competing priorities, and ambiguity — this is not a role for someone who needs a large support structure. Bachelor’s degree in Computer Science or a related field; Master’s a plus. Preferred Hands-on experience building with AI-native development tools or frameworks (GitHub Copilot, Cursor, agentic coding pipelines, LLM-assisted test generation). Experience in consumer lending, fintech, payments, or another regulated financial services technology environment. Familiarity with MCP integrations, agentic AI architectures, or building internal developer productivity platforms. Formal software architecture or cloud certification (e.g., AWS Solutions Architect). BENEFITS & PERKS Compensation at Braviant is competitive and commensurate with experience. Details will be discussed with qualified candidates during the interview process. In addition, we provide: Comprehensive healthcare including medical, dental, and vision coverage Generous paid time off, including PTO, sick time, and 13 company holidays 401(k) with company contribution Participation in annual discretionary bonus plan Regular team and company gatherings Braviant is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law.

🏢 Summary: Remote full-time Partnership Compliance Manager role for a licensed pharmacist focused on provider and clinic compliance infrastructure, investigations, onboarding support, and compliance education within a compounding pharmacy environment. The position involves regulatory guidance, sales compliance training, and provider-facing education related to DEA, telehealth, and 503A standards. 🗂️ Requirements: Active pharmacist licensure in good standing, 2+ years post-licensure experience, Experience with compliance or regulatory affairs, Knowledge of DEA controlled substance prescribing requirements, Familiarity with 503A compounding regulations, Understanding of Board of Pharmacy processes, Ability to communicate regulatory requirements to non-clinical audiences 📃 Skills: PharmD, RPh, DEA, 503A, Telehealth, Compliance, Regulatory, Credentialing, Pharmacy, Compounding 🏢 Description: Company Overview: Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers. Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care. We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you. Mission: Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like. Schedule: 1st Shift | 9:00 AM – 5:00 PM MST Compensation Range: $130,000 - $135,000 Position Overview: The Partnership Compliance Manager is a licensed pharmacist dedicated exclusively to managing provider and clinic relationships from a compliance standpoint. With approximately 3,500 clinics in the onboarding pipeline, this role will build and entirely own Strive's partner-facing compliance infrastructure - including proactive provider education, sales team compliance training, and strategic clinic liaison engagement. This is a highly focused, standalone function; it does not absorb unrelated compliance tasks or support general compliance operations. Key Responsibilities: - Onboarding Support & Edge Case Resolution: Serve as the compliance escalation point for the Onboarding team on complex, non-standard credential issues (e.g., residential address determinations, multi-location configurations, telehealth distinctions, DBA discrepancies, and prescriber anomalies). Provide documented, consistent rulings to minimize VP-level escalations. - Provider & Clinic Investigations: Lead investigations triggered by prescribing pattern anomalies, credential lapses, or flagged behaviors. Produce written summaries outlining findings, root causes, and recommended dispositions, and directly communicate outcomes to providers and clinic administrators. - Sales Team Compliance Training: Build and deliver Strive's first structured compliance training program for the Sales team covering state-specific credentialing requirements, prescribing red flags, 503A validity standards, and commercial representation boundaries. Establish a clear intake process and SLA for sales inquiries. - Provider-Facing Education & Liaison: Develop and deliver webinars and written educational materials (one-pagers, reference guides, FAQs) for clinic partners on controlled substance prescribing, tele-health obligations, and BUD-compliant dispensing practices. Act as a proactive resource to achieve compliant retention rather than reactive enforcement. - Scope Discipline: This specialized position strictly excludes general compliance operations, SOP drafting, quality events, final prescription verification, or pre-clearance sales support. Required Qualifications: - Education & Licensure: Active pharmacist licensure in good standing (RPh or PharmD). - Experience: 2+ years of post-licensure experience with direct exposure to compliance, regulatory affairs, provider relations, or specialty/compounding pharmacy operations. - Regulatory Knowledge: Working knowledge of DEA controlled substance prescribing requirements (including multi-state and telehealth prescriber registration) and familiarity with the 503A compounding regulatory framework and state Board of Pharmacy processes. - Communication: Demonstrated ability to articulate complex regulatory and compliance requirements to non-clinical audiences (Sales staff, clinic administrators, and providers) with authority and minimal friction. Preferred Qualifications: - PharmD with a residency, fellowship, or prior professional experience in regulatory, managed care, or ambulatory care settings. - Prior experience working within a 503A or 503B compounding pharmacy environment. - Direct exposure to Board of Pharmacy complaint responses, formal provider investigations, or compliance program development. - Experience designing, building, or delivering compliance training or continuing education (CE) programs. Work Environment: This position is primarily based in a remote work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities. Benefits/ Perks: Strive Pharmacy offers a comprehensive benefits package, including: - Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date - Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider - Paid time off - Sick time - FSA and HSA options - Parental leave - 401(k) with employer matching - Life insurance - Vision and dental insurance - Veterinary insurance Culture: Culture isn't an afterthought at Strive. It's something we actively build. At our Gilbert, Arizona location, that looks like Food Truck Fridays and Casual Fridays. Company-wide, we also celebrate throughout the year with holiday potlucks and seasonal gatherings. We're committed to supporting the personal and professional growth of every employee, inside and outside the workplace. EEO: Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.

🏢 Summary: Senior leadership role responsible for building and leading the entire Quality & Compliance function across compounding and fulfillment operations, ensuring full regulatory compliance and inspection readiness. The position establishes and oversees comprehensive quality systems, regulatory programs, QC laboratories, and internal audit processes while partnering cross-functionally to drive continuous improvement. This is a full-time onsite role with oversight of quality assurance, quality control, supplier quality, and regulatory inspections. 🗂️ Requirements: Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field, 10+ years of pharmaceutical quality leadership experience, 5+ years leading quality teams, Strong knowledge of USP <795>, USP <797>, USP <800>, Strong knowledge of cGMP principles, Knowledge of State Board of Pharmacy regulations, Knowledge of DEA compliance requirements, Experience leading regulatory inspections, Experience developing quality systems from the ground up 📃 Skills: USP795, USP797, USP800, cGMP, DEA, FDA, DSCSA, NABP, OSHA, CAPA, ChangeControl, RiskManagement, Lean, SixSigma, Microbiology, StabilityTesting, EnvironmentalMonitoring, QualityAssurance, QualityControl, InternalAudit 🏢 Description: About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. The Head of Quality & Compliance is a senior leadership position responsible for building and leading a world-class quality organization from the ground up. This role partners across Operations, Production, R&D, Procurement, Engineering, and Executive Leadership to establish a culture of quality, compliance, and continuous improvement across compounding and fulfillment operations. Quality Leadership Serve as the senior quality leader for all quality-related functions Develop and execute the organization's quality strategy and roadmap Establish a culture of quality, accountability, compliance, and continuous improvement Partner with Operations, Production, R&D, Procurement, Engineering, and Executive Leadership Regulatory Compliance Ensure and maintain ongoing compliance with all applicable regulations and standards, including: USP <795>, USP <797>, and USP <800> State Board of Pharmacy and DEA regulations FDA guidance documents and DSCSA requirements NABP requirements, OSHA regulations, and Hazardous Drug handling requirements Maintain inspection readiness at all times Inspection Readiness Program Develop and lead a formal Inspection Readiness Program with mock inspections Lead regulatory inspections and manage corrective and preventive actions (CAPAs) Coordinate responses to State Boards of Pharmacy, NABP, DEA, FDA, and client audits Quality Systems Development Build and maintain comprehensive quality systems including: CAPA, Deviation, Change Control, Risk Management, and Complaint Programs Supplier Qualification, Training, and Annual Product Review Programs Internal Audit, Quality Metrics, Document Control, and Batch Record Review Programs Quality Assurance Oversee batch record review and release Manage SOP lifecycle and governance Approve investigations and CAPAs Monitor quality trends and KPIs Review environmental monitoring and facility performance Lead product quality reviews Quality Control Build and manage QC laboratories and establish testing programs Oversee identity testing, potency testing, microbiology, stability, water quality, and environmental monitoring Manage incoming material qualification Internal Audit Program Build an internal auditing team and develop annual audit schedules Conduct facility, process, documentation, vendor, and client audits Proactively identify compliance gaps before regulatory agencies do Supplier & Vendor Quality Qualify suppliers and vendors; conduct risk assessments and vendor audits Oversee quality agreements Training & Development Develop a comprehensive quality training program for pharmacists, technicians, quality personnel, and operations teams Ensure competency assessments are completed and documented Continuous Improvement & Team Building Apply Lean, Six Sigma, and risk-based quality principles to reduce deviations, errors, rework, waste, and complaints Build and lead Quality Assurance, Quality Control, Internal Audit, Compliance, Document Control, Validation, and Training teams Qualifications Required Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field Minimum 10+ years of pharmaceutical quality leadership experience Minimum 5+ years leading quality teams Strong knowledge of USP <795>, USP <797>, USP <800>, cGMP principles, State Board of Pharmacy regulations, and DEA compliance Demonstrated experience leading regulatory inspections and developing quality systems from the ground up Preferred PharmD, MS, or MBA Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) Lean Six Sigma certification Experience in 503A Compounding, 503B Outsourcing Facilities, Pharmaceutical Manufacturing, or High-Volume Fulfillment Operations Schedule Full-time, 100% onsite position Work location: Davie, FL and Miami Gardens, FL (travel between locations as business needs require) Monday–Friday Occasional weekend work may be required based on business needs Pay Range $148,000—$182,000 USD Benefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services. The Pharmacy Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.

🏢 Summary: Senior leadership role responsible for building and leading the entire quality and compliance function for pharmaceutical compounding and fulfillment operations. The position oversees regulatory compliance, inspection readiness, quality systems, QA/QC, internal audits, and supplier quality while partnering cross-functionally to establish a culture of quality and continuous improvement. This onsite role requires extensive pharmaceutical quality leadership experience and deep knowledge of USP standards and regulatory frameworks. 🗂️ Requirements: Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field, Minimum 10+ years of pharmaceutical quality leadership experience, Minimum 5+ years leading quality teams, Strong knowledge of USP <795>, USP <797>, USP <800>, Strong knowledge of cGMP principles, Strong knowledge of State Board of Pharmacy regulations, Strong knowledge of DEA compliance, Experience leading regulatory inspections, Experience developing and implementing quality systems from the ground up, Full-time onsite availability with travel between Davie, FL and Miami Gardens, FL 📃 Skills: USP795, USP797, USP800, cGMP, CAPA, Deviation, ChangeControl, RiskManagement, InternalAudit, QualityControl, QualityAssurance, BatchReview, EnvironmentalMonitoring, Microbiology, StabilityTesting, PotencyTesting, SupplierQualification, DocumentControl, Lean, SixSigma, DSCSA, FDA, DEA, NABP, OSHA 🏢 Description: About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. The Head of Quality & Compliance is a senior leadership position responsible for building and leading a world-class quality organization from the ground up. This role partners across Operations, Production, R&D, Procurement, Engineering, and Executive Leadership to establish a culture of quality, compliance, and continuous improvement across compounding and fulfillment operations. Quality Leadership Serve as the senior quality leader for all quality-related functions Develop and execute the organization's quality strategy and roadmap Establish a culture of quality, accountability, compliance, and continuous improvement Partner with Operations, Production, R&D, Procurement, Engineering, and Executive Leadership Regulatory Compliance Ensure and maintain ongoing compliance with all applicable regulations and standards, including: USP <795>, USP <797>, and USP <800> State Board of Pharmacy and DEA regulations FDA guidance documents and DSCSA requirements NABP requirements, OSHA regulations, and Hazardous Drug handling requirements Maintain inspection readiness at all times Inspection Readiness Program Develop and lead a formal Inspection Readiness Program with mock inspections Lead regulatory inspections and manage corrective and preventive actions (CAPAs) Coordinate responses to State Boards of Pharmacy, NABP, DEA, FDA, and client audits Quality Systems Development Build and maintain comprehensive quality systems including: CAPA, Deviation, Change Control, Risk Management, and Complaint Programs Supplier Qualification, Training, and Annual Product Review Programs Internal Audit, Quality Metrics, Document Control, and Batch Record Review Programs Quality Assurance Oversee batch record review and release Manage SOP lifecycle and governance Approve investigations and CAPAs Monitor quality trends and KPIs Review environmental monitoring and facility performance Lead product quality reviews Quality Control Build and manage QC laboratories and establish testing programs Oversee identity testing, potency testing, microbiology, stability, water quality, and environmental monitoring Manage incoming material qualification Internal Audit Program Build an internal auditing team and develop annual audit schedules Conduct facility, process, documentation, vendor, and client audits Proactively identify compliance gaps before regulatory agencies do Supplier & Vendor Quality Qualify suppliers and vendors; conduct risk assessments and vendor audits Oversee quality agreements Training & Development Develop a comprehensive quality training program for pharmacists, technicians, quality personnel, and operations teams Ensure competency assessments are completed and documented Continuous Improvement & Team Building Apply Lean, Six Sigma, and risk-based quality principles to reduce deviations, errors, rework, waste, and complaints Build and lead Quality Assurance, Quality Control, Internal Audit, Compliance, Document Control, Validation, and Training teams Qualifications Required Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field Minimum 10+ years of pharmaceutical quality leadership experience Minimum 5+ years leading quality teams Strong knowledge of USP <795>, USP <797>, USP <800>, cGMP principles, State Board of Pharmacy regulations, and DEA compliance Demonstrated experience leading regulatory inspections and developing quality systems from the ground up Preferred PharmD, MS, or MBA Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) Lean Six Sigma certification Experience in 503A Compounding, 503B Outsourcing Facilities, Pharmaceutical Manufacturing, or High-Volume Fulfillment Operations Schedule Full-time, 100% onsite position Work location: Davie, FL and Miami Gardens, FL (travel between locations as business needs require) Monday–Friday Occasional weekend work may be required based on business needs Pay Range $148,000—$182,000 USD Benefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services. The Pharmacy Hub is an Equal Opportunity Employer. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.

🏢 Summary: Senior leadership role responsible for building and leading the entire quality and compliance function for pharmaceutical compounding and fulfillment operations. The position oversees regulatory compliance, inspection readiness, quality systems, QA/QC, internal audits, supplier quality, and continuous improvement initiatives. The role requires extensive experience in pharmaceutical quality leadership and deep knowledge of USP standards and regulatory requirements. 🗂️ Requirements: Bachelor's degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field, 10+ years of pharmaceutical quality leadership experience, 5+ years leading quality teams, Strong knowledge of USP <795>, USP <797>, USP <800>, Strong knowledge of cGMP principles, Knowledge of State Board of Pharmacy regulations, Knowledge of DEA compliance requirements, Experience leading regulatory inspections, Experience developing quality systems from the ground up 📃 Skills: USP795, USP797, USP800, cGMP, CAPA, Deviation, ChangeControl, RiskManagement, Audit, QC, QA, DSCSA, FDA, DEA, NABP, OSHA, Lean, SixSigma, Microbiology, StabilityTesting, EnvironmentalMonitoring 🏢 Description: About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. The Head of Quality & Compliance is a senior leadership position responsible for building and leading a world-class quality organization from the ground up. This role partners across Operations, Production, R&D, Procurement, Engineering, and Executive Leadership to establish a culture of quality, compliance, and continuous improvement across compounding and fulfillment operations. Quality Leadership - Serve as the senior quality leader for all quality-related functions - Develop and execute the organization's quality strategy and roadmap - Establish a culture of quality, accountability, compliance, and continuous improvement - Partner with Operations, Production, R&D, Procurement, Engineering, and Executive Leadership Regulatory Compliance Ensure and maintain ongoing compliance with all applicable regulations and standards, including: - USP <795>, USP <797>, and USP <800> - State Board of Pharmacy and DEA regulations - FDA guidance documents and DSCSA requirements - NABP requirements, OSHA regulations, and Hazardous Drug handling requirements - Maintain inspection readiness at all times Inspection Readiness Program - Develop and lead a formal Inspection Readiness Program with mock inspections - Lead regulatory inspections and manage corrective and preventive actions (CAPAs) - Coordinate responses to State Boards of Pharmacy, NABP, DEA, FDA, and client audits Quality Systems Development Build and maintain comprehensive quality systems including: - CAPA, Deviation, Change Control, Risk Management, and Complaint Programs - Supplier Qualification, Training, and Annual Product Review Programs - Internal Audit, Quality Metrics, Document Control, and Batch Record Review Programs Quality Assurance - Oversee batch record review and release - Manage SOP lifecycle and governance - Approve investigations and CAPAs - Monitor quality trends and KPIs - Review environmental monitoring and facility performance - Lead product quality reviews Quality Control - Build and manage QC laboratories and establish testing programs - Oversee identity testing, potency testing, microbiology, stability, water quality, and environmental monitoring - Manage incoming material qualification Internal Audit Program - Build an internal auditing team and develop annual audit schedules - Conduct facility, process, documentation, vendor, and client audits - Proactively identify compliance gaps before regulatory agencies do Supplier & Vendor Quality - Qualify suppliers and vendors; conduct risk assessments and vendor audits - Oversee quality agreements Training & Development - Develop a comprehensive quality training program for pharmacists, technicians, quality personnel, and operations teams - Ensure competency assessments are completed and documented Continuous Improvement & Team Building - Apply Lean, Six Sigma, and risk-based quality principles to reduce deviations, errors, rework, waste, and complaints - Build and lead Quality Assurance, Quality Control, Internal Audit, Compliance, Document Control, Validation, and Training teams Qualifications Required - Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field - Minimum 10+ years of pharmaceutical quality leadership experience - Minimum 5+ years leading quality teams - Strong knowledge of USP <795>, USP <797>, USP <800>, cGMP principles, State Board of Pharmacy regulations, and DEA compliance - Demonstrated experience leading regulatory inspections and developing quality systems from the ground up Preferred - PharmD, MS, or MBA - Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) - Lean Six Sigma certification - Experience in 503A Compounding, 503B Outsourcing Facilities, Pharmaceutical Manufacturing, or High-Volume Fulfillment Operations Schedule - Full-time, 100% onsite position - Work location: Davie, FL and Miami Gardens, FL (travel between locations as business needs require) - Monday–Friday - Occasional weekend work may be required based on business needs Pay Range $148,000—$182,000 USD Benefits: - 401(k) with up to 4% matching - Medical, dental, vision and life insurance - Paid time off Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - continuously improve processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that benefit clients and patients You will play a pivotal role in maintaining these values and contributing to the mission of redefining healthcare delivery through superior pharmacy services. The Pharmacy Hub is an Equal Opportunity Employer. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.

🏢 Summary: Full-time Vice President of Finance role for a multi-entity healthcare practice, responsible for leading financial operations, owning GAAP-compliant reporting, and optimizing the end-to-end healthcare revenue cycle across multiple clinics. The position partners with executive and clinical leadership to improve revenue integrity, cash flow predictability, and scalable financial infrastructure. Offers competitive compensation, performance bonus, equity, and potential promotion to CFO. 🗂️ Requirements: Active CPA license, 7+ years progressive accounting/finance experience, Proven ownership of financial reporting and monthly close, Deep expertise in healthcare revenue cycle management, Strong knowledge of GAAP and technical accounting, Experience with internal controls and audit readiness, Experience in healthcare or multi-site medical practice environment, Experience with practice management, billing, and ERP systems 📃 Skills: GAAP, CPA, Accounting, FinancialReporting, RevenueCycle, Billing, Coding, Collections, AccountsReceivable, PayerReconciliation, Audit, InternalControls, ERP, Compliance, CashFlowForecasting 🏢 Description: Position Summary We are seeking a Vice President of Finance to lead financial operations for a rapidly growing, multi-entity medical practice and research organization across San Diego, Los Angeles, and Arizona. This role requires a hands-on, technically strong CPA with deep expertise in healthcare revenue cycle management, including billing, collections, payer reconciliation, and multi-site financial performance optimization. The ideal candidate brings a strong command of GAAP, internal controls, and audit readiness, combined with the ability to drive revenue integrity, cash flow predictability, and scalable financial infrastructure in a high-growth environment. You will partner directly with the CEO and physician leadership to build a best-in-class finance function, with particular focus on optimizing the end-to-end revenue cycle and ensuring financial accuracy, compliance, and scalability across all locations. This role is exempt (salary) and full-time, working 40 hours per week, Monday through Friday, onsite/hybrid in San Diego, CA. Key Responsibilities Financial Leadership & CPA Ownership - Serve as the lead CPA responsible for financial integrity, ensuring strict adherence to GAAP, tax regulations, and audit standards - Own the monthly close process, ensuring timely, accurate financial statements across multiple entities - Design and enforce robust internal controls, audit trails, and accounting policies - Oversee external audits and manage relationships with auditors, tax advisors, and CPA firms - Lead technical accounting decisions, including revenue recognition and entity structuring Revenue Cycle Leadership - Own the full healthcare revenue cycle, including: - Charge capture - Coding and billing accuracy - Claims submission and denial management - Collections and A/R optimization - Payer contract performance and reconciliation - Establish and track core revenue cycle KPIs, such as: - Days in A/R - Net collection rate - Denial rates and recovery rates - Payer mix and reimbursement trends - Partner with operations and clinical teams to identify leakage points and improve yield per visit/provider - Implement technology-driven automation and reporting tools to streamline billing and collections - Drive standardization of revenue cycle processes across all locations Multi-Clinic Financial Oversight - Ensure consistent revenue recognition and reporting practices across all entities - Analyze clinic-level profitability with a focus on revenue cycle efficiency and margin optimization - Identify operational and financial risks tied to billing inefficiencies or payer variability Compliance, Risk & Controls - Ensure compliance with healthcare billing regulations (e.g., payer requirements, coding compliance) - Maintain audit-ready financials and documentation at all times - Implement fraud prevention, billing compliance checks, and risk mitigation protocols - Oversee multi-entity tax strategy and regulatory filings Cash Flow & Working Capital - Drive improvements in cash flow through optimized collections and reduced A/R cycles - Forecast cash with revenue cycle visibility and payer timing considerations - Align capital planning with revenue predictability and reimbursement trends Qualifications - Active CPA license - 7+ years of progressive accounting/finance experience with significant ownership of financial reporting and close processes - Deep expertise in healthcare revenue cycle management (required) - Experience in multi-site medical practice or healthcare services environment strongly preferred - Proven ability to improve collections, reduce A/R days, and optimize payer performance - Strong knowledge of: - GAAP and technical accounting - Healthcare billing workflows and compliance - Internal controls and audit readiness - Experience working with practice management systems, billing platforms, and ERP systems Core Competencies - CPA-level technical excellence and financial rigor - Revenue cycle mastery with a data-driven mindset - Ability to translate revenue cycle data into actionable operational improvements - Strong partnership with clinical and operational leadership - High accountability and ability to scale systems in a growth environment Benefits - Performance-based bonus opportunity - Growth Opportunity: Promotion to CFO from this role is possible - Health benefits - 401k retirement plan with company match - Paid time off, including vacation, floating holidays, and sick leave - Equity participation included - Promotion to CFO and commensurate raises possible Compensation The annual salary range for this position is $180,000–200,000/year. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, and experience. Physical Requirements Ability to stand, walk, and move throughout the clinic, if applicable, for extended periods; occasionally lift objects up to 25 lbs., bend, stoop, or reach as needed. Frequent use of hands and fingers for patient care and equipment operation. Must have normal (or corrected) vision and hearing and be able to respond quickly in a fast-paced clinical environment, if applicable. What We Offer - Competitive salary and benefits package, including medical, dental & vision insurance, 401(k) retirement plan with employer matching, and professional development opportunities - Paid time off (PTO), sick time, floating holiday and holiday pay - Opportunity to shape the future of a thriving allergy and asthma practice across an expanding network - A supportive, mission-focused culture where contributions directly impact patient outcomes and team growth California Consumer Privacy Act (CCPA) Notice Modena Health ("MH") and Modena Allergy & Asthma ("MAA") complies with the California Consumer Privacy Act ("CCPA"). Personal information provided in the job application process will be collected, used, and retained in accordance with applicable privacy laws. Candidates may request additional information regarding the categories of personal information collected and the purposes for which it is used during the hiring process.

🏢 Summary: Paralegal role focused on corporate governance, subsidiary management, and legal/regulatory compliance in a fast-paced corporate environment. The position supports compliance programs, legal operations, policy drafting, legal research, and cross-functional collaboration while leveraging AI-driven tools to improve workflows. The offer includes competitive salary, comprehensive benefits, and hybrid work arrangements. 🗂️ Requirements: Bachelor's degree or equivalent experience, 5-7+ years of paralegal or compliance experience, 3+ years in a corporate environment, 2-4+ years of corporate compliance experience, Experience with AI-driven legal and compliance tools, Legal research skills, Experience with KYC documentation, Strong document redlining skills, Proficiency with Word, Excel, Adobe, and DocuSign, Ability to manage confidential information, Strong organizational and multitasking abilities 📃 Skills: AI, Word, Excel, Adobe, DocuSign, KYC, Privacy, Export, Audit, Compliance 🏢 Description: This Paralegal will provide a broad range of legal support focusing on corporate governance and global subsidiary management, as well as assist in establishing, maintaining, and updating legal and regulatory compliance programs. This role will work with cross-functional business units to assess their needs in alignment with compliance requirements, in some cases owning the programs, drafting policies, educational training, and enforcement protocols to support a culture of compliance. The role will also support the legal operations of the department. Responsibilities: - Overseeing the preparation and filing of annual reports and foreign qualifications for subsidiaries in multiple US states - Managing or assisting with domestic subsidiary matters, including formation, dissolution, conversion, drafting of governance documents, and maintenance of minute books - Working with cross-functional business leaders to assess their needs in alignment with compliance requirements - Drafting policies for legal and regulatory compliance topics and maintaining policies to remain compliant in jurisdictions where business is conducted - Monitoring and auditing compliance-related activities to ensure compliance with local, state and federal regulations, and supporting compliance-related investigations - Supporting Privacy, Export / Import, AI and other compliance teams and functions - Performing legal research - Electronically maintaining and organizing corporate files and documents - Performing administrative duties in support of the legal team Qualifications: - Bachelor's degree or equivalent combination of education and work experience - At least 5-7+ years of paralegal or compliance experience, with at least 3 years in a corporate environment - At least 2-4+ years experience in corporate compliance (privacy, export controls, risk, audit, etc) - Experience leveraging AI-driven tools to streamline legal operations, automate routine tasks, and enhance the efficiency of compliance workflows - Excellent research, communication, and interpersonal skills - Ability to maintain confidentiality and discretion - Experience with Know Your Customer-type documentation - Ability to multitask and work in a fast-paced environment with minimal supervision - Strong organizational skills with attention to detail - Dependable and reliable work ethic - In-house, public company experience preferred - Comfortable using online search tools, databases and portals - Ability to work with employees at all levels including executives and board members - Strong experience redlining changes to documents using Word and Adobe - Working knowledge of Word, Excel, Adobe, DocuSign - Bonus certifications include CIPP, PMP, or Paralegal certificate Benefits: - Base salary range of $96,000-$107,000 annually - 401(k) match - Medical, dental, and vision insurance - Life and disability insurance - Paid time off including vacation, sick leave, holidays, maternity and bonding leave - Employee assistance and wellbeing resources Xometry is an equal opportunity employer. For US based roles, participation in E-Verify is required after job offer acceptance.

🏢 Summary: Proposal Manager role focused on leading end-to-end development of complex, high-value proposals for aerospace, defense, and advanced manufacturing projects. The position involves coordinating cross-functional teams, ensuring compliance with federal contracting requirements, shaping proposal strategy, and translating technical content into competitive submissions. Candidates will manage multiple deadline-driven proposals while supporting pricing strategy and business development efforts. 🗂️ Requirements: 5+ years of proposal management or related writing/project management experience, Experience delivering technically complex, deadline-driven work, Ability to manage cross-functional stakeholders and multiple concurrent proposals, Strong technical and business writing skills, Experience with federal acquisition and government contracting processes, Ability to ensure proposal compliance with solicitation and regulatory requirements, Highly organized and detail-oriented project management skills, U.S. citizenship eligibility, Willingness to obtain Secret or Top Secret security clearance, Ability to access export-controlled information and technology 📃 Skills: ProposalManagement, ProjectManagement, FederalAcquisition, GovernmentContracting, Compliance, Pricing, RFP, IDIQ, SecurityClearance, ExportControls, TechnicalWriting, BusinessDevelopment 🏢 Description: Purpose As a Proposal Manager, you will sit at the center of Divergent's most critical growth efforts and own the development and execution of complex, high-value proposals from initial strategy through final submission. You will serve as the connective tissue across program management, business development, engineering, legal, finance, and executive teams, ensuring all contributors are aligned while juggling multiple proposal responses and ensuring they stay on track for successful delivery. You will drive response strategy, shaping how Divergent's capabilities are positioned against customer requirements and competitive dynamics. This includes highlighting strengths, identifying risks, and working directly with technical subject matter experts to refine solutions and mitigate gaps. You will own proposal planning, generation, execution, and submission end-to-end, including compliance, review cycles, pricing alignment, and final submission. This role requires exceptional project management and attention to detail, as well as creativity, critical thinking, and bias towards action. The Role - Own end-to-end proposal responses, serving as primary author and integrator of cross-functional inputs - Develop response structure and compliance, ensuring adherence to solicitation instructions and all applicable federal, prime, and regulatory requirements - Translate complex technical inputs into clear, compelling narratives that highlight differentiated capabilities and align to evaluation criteria, while maintaining consistency across volumes - Drive response strategy in partnership with business development teams, including win themes, differentiators, and competitive positioning - Partner with business development, program management, and executives to drive pricing strategy and price-to-win alignment, increasing proposal competitiveness and PWIN - Coordinate and manage complex, cross-functional review cycles, ensuring actionable feedback is incorporated effectively and on schedule - Track customer priorities and competitive dynamics to continuously refine bids and positioning - Support drafting a range of informational and marketing materials, such as white papers and pitch decks Basic Qualifications - Ability to lawfully access information and technology that is subject to US export controls - 5+ years of experience in proposal management or similar writing- and project management-intensive roles - Strong track record of delivering high-quality, technically complex, deadline-driven work - Ability to bring structure to ambiguous, fast-moving environments - Proven ability to manage complex, cross-functional efforts with multiple stakeholders under tight deadlines while maintaining quality and compliance - Exceptional writing and communication skills - Highly organized and detail-oriented with the ability to manage multiple concurrent proposals - U.S. citizen eligible and willing to obtain a Secret or Top Secret security clearance Preferred Qualifications - Experience in fast-paced, innovation-driven environments such as software or advanced manufacturing - Familiarity with standard bid and proposal processes - Experience managing large, complex proposals such as multi-volume RFPs or IDIQs - Strong understanding of federal acquisition processes, procurement cycles, and government contracting frameworks - Experience supporting pricing strategy, including collaboration on cost volumes and price-to-win Work Environment - Position based either remotely in Washington DC or hybrid/onsite in Torrance, CA Compensation - Senior level: $115,670 - $159,050 - Lead level: $133,580 - $183,680 What We Offer - Competitive salary, equity plan, and discretionary bonus opportunities - Paid vacation, sick time, company holidays, and year-end shutdown - Paid parental leave - Comprehensive health and wellness benefits including HMO and PPO options - Company-sponsored life insurance and disability coverage - Learning and development reimbursement opportunities - Collaborative and high-performing work environment Equal Employment Opportunity Divergent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected characteristics. Additional Information Employees may be asked to support additional duties or special projects as business needs evolve. E-Verify The company participates in E-Verify to confirm employment eligibility in the United States. Los Angeles Fair Chance Initiative for Hiring Ordinance Qualified applicants with arrest and conviction records will be considered for employment.

🏢 Summary: Leadership role responsible for driving retention, growth, and operational excellence for a Pharmacy Benefit Management (PBM) Client Success team. The position oversees strategic client relationships, renewal and expansion initiatives, and cross-functional collaboration to optimize PBM services and outcomes. This role combines team leadership, strategic account management, and process development within a scaling healthcare environment. 🗂️ Requirements: 8+ years experience in client management, consulting, or operations, 4+ years experience in healthcare, PBM, or benefits industry, Bachelor’s Degree (PharmD preferred), Experience leading teams working with complex PBM products, Ownership of strategic PBM account relationships, Ability to manage multiple high-priority PBM initiatives, Experience presenting to large groups and handling escalated client situations, Advanced proficiency in MS Office or Google Suite and Salesforce (or other CRM) 📃 Skills: PBM, Salesforce, CRM, MSOffice, GoogleSuite, Analytics, Operations, AccountManagement, KPI, Healthcare 🏢 Description: ABOUT THE ROLE The Director, Client Success will lead the growing Client Success (CS) team within the Pharmacy Benefit Management (PBM) line of business and will be responsible for overall retention, satisfaction, and growth of the book of business. This role partners closely with Commercial Sales, Implementation, Service Delivery, Product, and Marketing to meet client needs and maximize the effectiveness of the CS function within PBM. Accountabilities include developing PBM-specific CS goals and strategy, optimizing operational processes, creating playbooks and best practices, and leading a high-performing team. The role also oversees key client relationships, serves as a point of escalation, and drives issue resolution internally and externally. KEY RESPONSIBILITIES - Lead a team of Client Success Managers and Associates within PBM - Evolve client segmentation and service model for a scaling PBM organization; manage team capacity and staffing - Drive and operationalize client renewal, growth (upsell/cross-sell), and retention strategies specific to PBM services - Build process playbooks, tools, and templates to ensure consistency and scalability - Partner cross-functionally to optimize internal resources and improve PBM service quality - Lead strategic PBM account planning and ensure timely execution - Drive accountability for client deadlines and key initiatives such as churn mitigation and member activation - Build long-term strategic client partnerships focused on ROI and relationship expansion - Deepen client feedback and data gathering; develop strategies to address gaps - Collaborate with Marketing, Service Delivery, Operations, Product, and Analytics on strategic initiatives and PBM customizations - Optimize the client handoff process from Implementation to CS - Manage onboarding, training, and development of CS team members - Oversee executive-level client relationships and executive sponsor involvement - Drive annual planning process including PBM-specific goals and KPIs - Travel to key client, broker, and TPA meetings as needed ABOUT YOU - 8+ years of relevant experience in client management, consulting, or operations - 4+ years of experience in healthcare, PBM, or benefits industry - Bachelor’s Degree required; PharmD preferred - Experience leading and developing teams working with complex PBM products - Operational excellence and cross-functional collaboration skills - Primary ownership of strategic PBM account relationships - Strong critical thinking and ability to communicate technical PBM information clearly - Ability to manage multiple high-priority initiatives and reprioritize effectively - Comfortable managing external PBM stakeholders and escalated situations - Skilled in presenting to large groups, in-person and virtually - Comfortable with ambiguity and solving complex PBM problems - Advanced skills in MS Office and/or Google Suite and Salesforce (or other CRM) COMPENSATION $150,000–$180,000 annually, plus bonus and equity. Compensation is determined by geographic location, experience, and qualifications.