Manager of Media Relations (Req#1338)

🏢 Summary: The role offers an opportunity to drive enterprise IT sales within the Baltimore-Washington/Northern Virginia area, focusing on building strategic relationships and delivering data center, cloud, AI, and infrastructure solutions. The Account Executive is responsible for developing new accounts, growing existing clients, and executing strategic sales plans across Mid-Tier and Fortune 1000 organizations. The position includes a competitive base salary with uncapped commissions and requires a hybrid on-site presence. 🗂️ Requirements: Geographically located in Baltimore-Washington metropolitan area or Northern Virginia, Willingness to work on-site 1–2 days per week, Minimum 5 years of experience selling technology services, Proven success selling to CXO and VP levels, Experience selling data center, cloud, collaboration, and network infrastructure solutions, Ability to prospect, qualify leads, and close new accounts, Experience with Managed Accounts, Strong communication and presentation skills, Ability to travel up to 30% 📃 Skills: Sales, Cloud, AI, Networking, Infrastructure, Collaboration, DataCenter, E-business, Forecasting, AccountManagement, Prospecting, LeadManagement 🏢 Description: Overview Candidates must be geographically located within the Baltimore-Washington metropolitan area or Northern Virginia with a willingness to work on-site in the office one to two days per week. If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role offers the opportunity to drive technology solutions that transform businesses. You will engage with clients across diverse industries, utilizing innovative solutions to solve complex challenges. Additionally, you will sell a diverse portfolio of services and products from leading technology vendors, OEMs, and enterprise solutions providers. Your Impact The essential functions of this position include: - Develop and execute strategic sales plans to drive growth including new account relationships - Achieve growth objectives through prospecting, active lead management, and relationship building with Mid-Tier and Fortune 1000 companies - Maintain and grow existing client revenues through cross-selling of core competencies - Establish and maintain manufacturer/partner relationships to develop joint sales opportunities - Implement an ongoing account management plan, including leveraging specialized resources - Provide monthly forecast and quarterly reviews for assigned territory - Travel up to 30% may be required, primarily within the local territory Qualifications - Proven success selling to Managed Accounts at the CXO and VP levels - Minimum of 5 years of experience selling technology services including data center, cloud, collaboration, network infrastructure, and emerging technologies - Experience selling AI solutions and services is a plus - VAR/systems integrator sales and/or direct selling experience with technology OEMs or software companies preferred - Knowledge of e-business solutions environment - Strong ability to qualify leads, engage new markets, and close new accounts - Excellent communication, presentation, problem-solving, and time management skills - Demonstrated ability to leverage subject matter experts to accelerate the sales process - Ability to take initiative, self-motivate, and drive sales success independently Greatly Preferred Experience: - 10+ years Commercial Enterprise or SLED technology sales experience (Maryland and/or Northern Virginia) - BA/BS in Business, Management, Computer Science, or Engineering preferred Why Join - Competitive base salary with uncapped commissions - Support from cross-functional teams including Inside Sales and Pre-Sales Engineers - Access to a robust portfolio of IT solutions and services backed by strategic technology partnerships - Career growth through continuous learning and internal mobility opportunities Position Specifics The initial base salary range for this position is expected to be between $80,000 and $125,000 annually. Final base salary is determined by job-related knowledge, experience, skills, certifications, and geographic location. Compensation includes variable pay through commissions based on individual sales performance. A full range of medical, financial, and other benefits are available, including 401(k) eligibility, employee stock purchase program, and paid time off benefits such as vacation, sick time, and personal leave. Details of participation in benefit plans will be provided if an offer of employment is extended. Physical Requirements While performing this role, you will engage in both seated and occasional standing or walking activities. Reasonable accommodations are provided in accordance with relevant laws.

🏢 Summary: The Senior Solutions Architect role focuses on providing pre-sales technical leadership and solution design across networking, security, data center, and AI domains to support revenue growth. The position partners with sales teams and customers to design, scope, and present complex multi-vendor IT solutions, develop architectures and BOMs, and contribute to RFP/RFI responses. This hybrid role requires strong OEM certifications and extensive experience in complex infrastructure environments. 🗂️ Requirements: Geographically located in the New York Metro area, Willingness to work on-site 2–3 days per week, College degree or equivalent work experience, 5+ years designing or implementing complex network, security, and/or systems/storage solutions, 5+ years of pre-sales engineering experience, Current OEM certifications (Cisco, HPE, Juniper, Dell, VMware, Palo Alto), Experience developing solution architectures and bill-of-materials, Experience supporting RFP/RFI/RFQ technical responses 📃 Skills: Networking, Security, DataCenter, AI, Cisco, HPE, Juniper, Dell, VMware, PaloAlto, RFP, RFQ, RFI, BOM, SOW 🏢 Description: Overview Candidates must be geographically located in the New York Metro area with a willingness to work on-site in the 1 Penn Plaza office two to three days per week. As a Senior Solutions Architect, you will serve as the focused technical lead and sales engineer for targeted product and service solutions, supporting the regional sales team to drive revenue creation and capture within the customer account portfolio. You will work with architects, engineers, and consultants to understand clients' needs and craft sustainable IT roadmaps. Your Impact The essential functions of this position include: - Provide technical expertise to sales teams and customers across multiple technology towers - Establish credibility and trusted advisor status with sales teams and customers - Conduct customer-facing presentations on core competencies and technical solution offerings - Assist sales team with account planning related to hardware, software, and services qualification and development - Complete and author technical sections for RFP/RFI/RFQ responses - Identify and capture customer business and technical requirements during the sales cycle and determine recommended solutions - Develop and finalize solution architecture/design and detailed configurations and/or bill-of-materials (BOMs) - Develop and present solution proposals and recommended solutions - Lead technical scoping and reviews for Statement of Work (SOW) generation and design complex multi-vendor solutions - Function as technical liaison with field OEM channel sales and technical teams - Conduct knowledge transfers with solution architects and service delivery teams - Assist with resolving customer satisfaction issues related to technical solutions - Identify new product or service solution areas for potential development or investment - Complete training and maintain OEM certifications as requested - Proactively suggest improvements in regional procedures and structure - Participate in weekly pre-sales engineering calls - Review pipeline and forecast potential revenue and win probability - Conduct branded lunch-and-learn sessions with customers and identify sales opportunities - Core technology competency should include some combination of Networking, Security, Data Center, AI Qualifications - College degree or applicable work experience - 5+ years of experience designing or implementing complex network, security, and/or systems/storage solutions - 5+ years of experience providing pre-sales engineering support - Current certifications from OEMs such as Cisco, HPE, Juniper, Dell, VMware, Palo Alto - Excellent oral, written, and presentation skills - Strong attention to detail Position Specifics The initial base salary range for this position is expected to be between $120,000 and $200,000 annually. Final base salary will be determined by job-related knowledge, experience, skills, certifications, and geographic location. Compensation may include commissions and discretionary bonuses. Benefits include medical and financial offerings, 401(k) eligibility, employee stock purchase program, and paid time off such as vacation, sick time, and personal leave. Details of participation in benefit plans will be provided if an offer of employment is extended. If hired, employment will be at-will and compensation programs may be modified based on individual, team, or market factors. Physical Requirements While performing this role, you will engage in seated and occasional standing or walking activities. Reasonable accommodations are provided in accordance with relevant laws. This job description serves as a guide and is not an employment contract.

🏢 Summary: Hybrid Project Manager role responsible for delivering IT deployment and related initiatives, managing multiple customer projects from planning through closeout. The position focuses on financial performance, milestone achievement, vendor coordination, and customer satisfaction within technology-driven environments. Ideal for candidates with experience in LAN/WAN and physical layer projects who can manage costs, risks, and cross-functional communication. 🗂️ Requirements: Bachelor's degree or equivalent related experience, 3–5 years of project coordination experience in IT deployment, remodel/construction, physical layer or related field, Understanding of LAN/WAN environments, Proficiency with Microsoft Suite tools, Ability to manage project costs, margins, risks, and issues, Experience coordinating vendors and customer stakeholders, Strong troubleshooting and problem-solving abilities 📃 Skills: LAN, WAN, Microsoft, ProjectManagement, LowVoltage, HighVoltage, ITDeployment, RiskManagement, CostManagement, VendorManagement 🏢 Description: Overview Candidates located in or near the Twin Cities area are expected to work on a hybrid schedule 3 days a week in the Chaska, Minnesota office. The Project Manager is responsible for successfully managing the delivery of professional services for assigned customers and projects of various dollar values and durations. Project Managers service multiple customers and are responsible for key milestones and day-to-day interfacing with customers and vendor partners to ensure project-specific milestones are achieved. Your Impact Project Management including working with the senior project manager to develop comprehensive project plans including critical path and associated timelines; ensuring thorough planning for change, issue and risk management; coordinating quality control; ensuring efficient communication across internal departments; working with Account Executives to maintain and improve customer relations; and value selling. Overall Project Management including responsibility for the financial success of projects by managing costs and margins; managing overall project plans and execution; ensuring project deliverables are collected, reviewed and communicated; managing vendor partner activities; ensuring customer satisfaction; facilitating internal and external project meetings; participating in kickoff and closeout meetings; and completing project evaluations for administrators and contributors. Qualifications Bachelor's degree or equivalent related experience Minimum 3 to 5 years of related experience in Project Coordination related to IT deployment initiatives, remodel/construction, physical layer or other related field Broad understanding of technological (LAN/WAN) environments Mentoring skills to contribute to the development of project administrators Proficiency in Microsoft Suite tools Ability to offer solutions for process improvements Excellent communication and customer service skills Ability to accurately track, troubleshoot and problem solve Exceptional organizational skills Experience involving low voltage services (physical layer, equipment installation) and high voltage electrical services a plus Relevant certifications a plus Position Specifics The initial base salary range for this position is expected to be between $55,000 and $60,000 annually. The final base salary offered will be determined by multiple factors, including job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to base salary, the compensation package may include commissions and discretionary bonuses. Benefits may include medical and financial offerings, 401(k) eligibility, employee stock purchase program, and paid time off such as vacation, sick time, and personal leave, depending on the position offered. Details will be provided if an offer of employment is extended. If hired, the employee will be in an at-will position and the Company reserves the right to modify base salary or other discretionary compensation programs based on individual or organizational factors. Physical Requirements While performing this role, you will engage in both seated and occasional standing or walking activities. Reasonable accommodations are provided in accordance with relevant laws.

🏢 Summary: Senior strategic lead role owning a portfolio of high-impact client accounts and translating business objectives into integrated, full-funnel media strategies. Responsible for executive client leadership, media mix architecture, advanced measurement frameworks, and overall account health including revenue and profitability. Combines visionary strategy with operational rigor to drive measurable growth across multi-channel ecosystems. 🗂️ Requirements: 7+ years experience in media or marketing strategy, Experience leading complex multi-channel accounts with full-funnel ownership, Strong financial acumen in budget forecasting and revenue management, Experience leading executive-level client engagements, Deep understanding of attribution models, incrementality testing, and media mix modeling, Ability to translate business objectives into integrated media and data strategies, Strong organizational leadership experience, Bachelor’s degree in Marketing, Communications, Business or equivalent experience 📃 Skills: PaidSearch, Social, Programmatic, Video, CTV, YouTube, RetailMedia, MTA, MMM, Attribution, Incrementality, Analytics, Budgeting, Forecasting 🏢 Description: The Role As a Director, Client Strategy (Media Director), you are the senior strategic lead and business owner across a portfolio of high-impact client relationships. You serve as a primary lead for the client, bridging the gap between their bottom-line business objectives and integrated marketing execution, ensuring that every engagement drives measurable business growth while strengthening long-term partnerships. You are responsible for translating complex business objectives into cohesive, full-funnel marketing strategies across the integrated media ecosystem. This includes architecting the media mix, aligning measurement frameworks, guiding audience strategy, and ensuring cross-channel execution ladders back to enterprise goals. Beyond strategy development, you are accountable for overall account health—including client satisfaction, retention, revenue growth, and profitability. You serve as a trusted advisor to executive-level client stakeholders while mentoring and leading cross-functional internal teams to deliver exceptional work. This role requires a balance of visionary strategic thinking and operational rigor. Benefits - Remote-first culture - Unlimited PTO - Extended Holiday break (Winter) - Flexible schedules - Work from anywhere options* - 100% paid parental leave - 401(k) matching - Medical, Dental, Vision, Life, Pet Insurance - Sponsored life insurance - Short Term Disability insurance and additional voluntary insurance - Annual Class Pass credits and more Compensation The anticipated annual salary for this role will range from $120,000 - $140,000. The total compensation package includes the benefits listed above and an annual performance bonus. This role has an associated annual target bonus component paid out based on company, department, and individual performance. Bonuses are not guaranteed and eligibility requires active employment in good standing. You Will Be - Serving as the strategic lead and primary business owner across a portfolio of accounts - Designing and guiding multi-channel strategies across Paid Search, Social, Programmatic, Video, CTV, YouTube, Retail Media, and emerging platforms - Translating client KPIs, unit economics, and growth goals into structured media investment frameworks and budget allocations - Leading executive-level client engagements including QBRs, annual planning sessions, and strategic presentations - Identifying same-store growth and expansion opportunities while partnering with Business Development - Owning account health metrics including retention, revenue growth, profitability, and delivery quality - Ensuring all deliverables meet strategic standards and drive measurable impact - Partnering with Analytics teams to operationalize MTA, MMM, incrementality testing, and advanced measurement frameworks - Driving structured test-and-learn roadmaps to unlock performance gains - Acting as the connective lead between media, analytics, creative, and client leadership - Leading and mentoring channel team members - Elevating internal processes, planning rigor, and strategic storytelling standards - Staying ahead of industry trends, emerging platforms, and technology shifts You Must Have - 7+ years of experience in media, marketing strategy, or integrated client leadership - Proven experience leading complex, multi-channel accounts with full-funnel strategy ownership - Strong financial acumen, including budget forecasting, revenue management, and profitability oversight - Demonstrated ability to lead executive-level client conversations and influence senior stakeholders - Deep understanding of measurement frameworks including attribution models, incrementality testing, and media mix modeling - Experience translating business objectives into integrated media, creative, and data strategies - Exceptional communication skills - Strong organizational leadership skills - Bachelor’s degree in Marketing, Communications, Business, or equivalent experience Nice to Have - Experience working within an agency environment supporting enterprise or high-growth brands - Exposure to brand, retail, or streaming/entertainment clients - Familiarity with advanced analytics tools and dashboard platforms - Experience supporting new business pitches and commercial strategy

🏢 Summary: The Senior Staffing Support Specialist manages the full staffing lifecycle, partnering with sales teams and customers to fulfill staffing opportunities and ensure smooth placement operations. The role focuses on candidate pre-screening, compliance documentation, ATS management, and maintaining strong client and consultant relationships. It combines operational coordination, customer interaction, and technical qualification support in a fast-paced staffing environment. 🗂️ Requirements: High school diploma, 3–5+ years of staffing support, recruiting coordination, or staffing operations experience, Strong understanding of staffing services and recruiting processes, Proficiency in Microsoft Office Suite (Excel, Word, Outlook), Experience with Applicant Tracking Systems (ATS), Ability to manage full staffing lifecycle from intake to invoicing, Ability to ensure compliance and placement documentation accuracy, Ability to work in fast-paced environment and meet deadlines 📃 Skills: ATS, JobDiva, Excel, Word, Outlook, MicrosoftOffice 🏢 Description: Overview The Senior Staffing Support Specialist will manage customer fulfillment opportunities and partner closely with the Staffing sales BDE team to drive and promote staffing services for the Strategic Staffing group. This role is responsible for supporting the full staffing lifecycle, maintaining strong customer and candidate relationships, and ensuring operational excellence throughout the hiring and placement process. Your Impact The essential functions of this position include: - Coordinate the full staffing cycle from opportunity intake through engagement to the invoicing team - Ensure all corporate policies, compliance requirements, and placement documentation are completed accurately and timely - Partner with sales teams and staffing partners nationwide to qualify, support, and fulfill staffing opportunities - Communicate directly with customers to help support understanding job requirements, coordinate interviews, and manage expectations - Conduct candidate pre-screening and technical qualification assessments with engineering staff - Maintain ongoing relationships with placed consultants to monitor engagement status and support successful assignments - Build and strengthen customer relationships to help identify and support new business opportunities with your Staffing BDE - Participate in customer meetings and sales team meetings to promote and expand staffing services when needed - Maintain and update candidate records within the Applicant Tracking System (ATS) - Support reporting, tracking, and additional administrative responsibilities as assigned Qualifications - High school diploma required - Bachelor's degree preferred - 3–5+ years of staffing support, recruiting coordination, or staffing operations experience - Strong understanding of staffing services and recruiting processes - Excellent customer service, communication, and relationship management skills - Strong multitasking and organizational abilities - Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook - Experience working with Applicant Tracking Systems (ATS) and candidate databases preferred (Job Diva is the ATS) - Ability to collaborate effectively with management, sales teams, and colleagues - Ability to work in a fast-paced environment while meeting critical deadlines - Strong customer-facing and interpersonal skills - Ability to work under pressure while maintaining attention to detail and professionalism - General business acumen and problem-solving abilities Preferred Skills - Experience supporting staffing sales and customer fulfillment processes - Strong follow-up and communication skills with both clients and candidates - Ability to manage multiple priorities and staffing engagements simultaneously - Detail-oriented with strong process discipline and accuracy Position Specifics The initial base salary range for this position is expected to be between $65,000 and $80,000 annually. The final base salary offered will be determined by multiple factors, including job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, the compensation structure may include commissions and discretionary bonuses. The company offers a full range of medical, financial, and other benefits, including 401(k) eligibility, employee stock purchase program, and various paid time off benefits such as vacation, sick time, and personal leave, dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. If hired, the employee will be in an at-will position and the company reserves the right to modify base salary and other discretionary compensation programs based on performance and market factors. Physical Requirements While performing this role, you will engage in both seated and occasional standing or walking activities. Reasonable accommodations are provided in accordance with relevant laws. This job description serves as a guide and is not an employment contract.

🏢 Summary: The role involves managing the full staffing lifecycle, partnering with sales teams to fulfill customer staffing needs, and ensuring compliance and operational excellence throughout the hiring process. The position focuses on coordinating candidate screening, interview processes, customer communication, and maintaining ATS records. It also supports reporting, invoicing coordination, and ongoing consultant relationship management. 🗂️ Requirements: High school diploma, 3–5+ years of staffing support, recruiting coordination, or staffing operations experience, Strong understanding of staffing services and recruiting processes, Proficiency in Microsoft Office Suite (Excel, Word, Outlook), Experience with Applicant Tracking Systems (ATS), Ability to manage full staffing lifecycle from intake to invoicing, Ability to coordinate candidate pre-screening and technical assessments, Ability to maintain and update ATS records accurately, Ability to work in fast-paced environment and meet deadlines 📃 Skills: ATS, JobDiva, Excel, Word, Outlook, MicrosoftOffice 🏢 Description: Overview The Senior Staffing Support Specialist will manage customer fulfillment opportunities and partner closely with the Staffing sales BDE team to drive and promote staffing services for the Strategic Staffing group. This role is responsible for supporting the full staffing lifecycle, maintaining strong customer and candidate relationships, and ensuring operational excellence throughout the hiring and placement process. Your Impact The essential functions of this position include: - Coordinate the full staffing cycle from opportunity intake through engagement to the invoicing team - Ensure all corporate policies, compliance requirements, and placement documentation are completed accurately and timely - Partner with sales teams and staffing partners nationwide to qualify, support, and fulfill staffing opportunities - Communicate directly with customers to help support understanding job requirements, coordinate interviews, and manage expectations - Conduct candidate pre-screening and technical qualification assessments with engineering staff - Maintain ongoing relationships with placed consultants to monitor engagement status and support successful assignments - Build and strengthen customer relationships to help identify and support new business opportunities - Participate in customer meetings and sales team meetings to promote and expand staffing services when needed - Maintain and update candidate records within the Applicant Tracking System (ATS) - Support reporting, tracking, and additional administrative responsibilities as assigned Qualifications - High school diploma required - Bachelor's degree preferred - 3–5+ years of staffing support, recruiting coordination, or staffing operations experience - Strong understanding of staffing services and recruiting processes - Excellent customer service, communication, and relationship management skills - Strong multitasking and organizational abilities - Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook - Experience working with Applicant Tracking Systems (ATS) and candidate databases preferred (JobDiva) - Ability to collaborate effectively with management, sales teams, and colleagues - Ability to work in a fast-paced environment while meeting critical deadlines - Strong customer-facing and interpersonal skills - Ability to work under pressure while maintaining attention to detail and professionalism - General business acumen and problem-solving abilities Preferred Skills - Experience supporting staffing sales and customer fulfillment processes - Strong follow-up and communication skills with both clients and candidates - Ability to manage multiple priorities and staffing engagements simultaneously - Detail-oriented with strong process discipline and accuracy Position Specifics The initial base salary range for this position is expected to be between $65,000 and $80,000 annually. The final base salary offered will be determined by multiple factors, including job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, compensation may include commissions and discretionary bonuses. The company offers a full range of medical, financial, and other benefits, including 401(k) eligibility, employee stock purchase program, and various paid time off benefits such as vacation, sick time, and personal leave, dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. If hired, the employee will be in an at-will position and the company reserves the right to modify base salary and other discretionary compensation programs at any time, including for reasons related to individual or company performance and market factors. Physical Requirements While performing this role, you will engage in both seated and occasional standing or walking activities. Reasonable accommodations are provided in accordance with relevant laws to support success in this position.

🏢 Summary: Customer-facing pre-sales Solutions Architect role supporting service provider customers in the Northeast, focused on high-end routing and optical networking architectures. The position involves designing next-generation MPLS and optical transport solutions, leading technical engagements, and developing BOMs and SOWs in close alignment with sales. Requires deep expertise in routing platforms, optical technologies, and service provider network design. 🗂️ Requirements: Geographically located in the Northeast United States, 5+ years in telecommunications or service provider engineering roles, Extensive hands-on experience with high-end routing platforms (Cisco, Juniper, Nokia, or Ciena), Strong background in optical networking technologies (DWDM, OTN, ROADMs), Deep protocol-level knowledge of BGP, MPLS, IS-IS, OSPF, EVPN, Experience designing and deploying large-scale service provider networks, Pre-sales engineering experience including OEM/platform selection and SOW development, Experience responding to RFPs/RFIs/RFQs, College degree or equivalent work experience 📃 Skills: SR-MPLS, EVPN, DWDM, ROADM, OTN, BGP, MPLS, IS-IS, OSPF, Cisco, Juniper, Nokia, Ciena, ASR9000, NCS5500, MX, PTX, ACX, 7750SR, 7950XRS, 7250IXR, SAOS 🏢 Description: Overview *Candidates MUST BE geographically located within the Northeast region of the United States (Preferred Location: Boston, MA)* The Service Provider Group (SPG) is seeking a highly skilled and motivated Solutions Architect to support telecommunications customers across the Northeast. This individual will serve as a trusted technical advisor to service providers, including telcos, cable operators, consortiums, electrical cooperatives, and municipalities. The ideal candidate will possess deep technical expertise in high-end routing and optical networking, with a strong focus on next-generation MPLS and optical transport architectures. Key technologies include Segment Routing (SR-MPLS), Ethernet VPN (EVPN), Dense Wavelength Division Multiplexing (DWDM), and Reconfigurable Optical Add-Drop Multiplexers (ROADMs). The Solutions Architect will be 1:1 aligned with a dedicated Account Executive, working together to engage customers, assess their current network environments, and define future-state designs. Responsibilities include customer presentations, onsite whiteboarding sessions, OEM and platform selection, BOM creation, and drafting Statements of Work (SOWs) for professional services engagements. This is a high-impact, customer-facing pre-sales role that blends deep technical guidance with strategic engagement to support and close complex, high-value business opportunities. Your Impact The essential functions of this position include: - Provide technical expertise and credibility to the account team on designated focus areas - Conduct customer presentations on value proposition and technical solution sets for assigned accounts - Assist sales account managers with account planning related to hardware, software, and services opportunities - Assist with project management for complex presales engagements - Complete technical sections for RFP/RFI/RFQ responses - Collect customer business and technical requirements and determine recommended solutions - Develop solution architecture and detailed line-item configurations and bills of material (BOMs) - Develop proposals and presentations of recommended solutions - Assist with technical scoping and review for Statements of Work (SOWs) - Act as liaison to customer technical staff regarding solution and implementation specifics - Act as liaison between sales and professional services teams to vet solution recommendations and complete technical SOW sections - Act as technical liaison with field OEM sales and technical teams - Mentor junior sales account managers on opportunity management and technical solution sets - Conduct knowledge transfer sessions on solution updates and implementation lessons learned - Support resolution of customer satisfaction issues related to technical solutions and deployments - Assist in developing customer recovery plans when needed - Identify candidate solution areas for development or investment - Complete required training and maintain relevant certifications - Assist with improving procedures and functions - Ensure coverage for in-process opportunities when out of office - Participate in weekly team planning calls - Complete administrative tasks such as expenses and time reporting in a timely manner - Travel up to 50% as required Qualifications Technical Expertise: Extensive hands-on experience with one or more of the following high-end routing platforms (or equivalent): - Cisco ASR 9000 / 1000 Series, NCS 5500 Series - Juniper MX, PTX, and ACX Series - Nokia 7750 SR, 7950 XRS, and 7250 IXR Series - Ciena SAOS platforms Strong background in optical networking technologies: - DWDM (Dense Wavelength Division Multiplexing) - OTN (Optical Transport Network) - ROADMs (Reconfigurable Optical Add-Drop Multiplexers) Deep protocol-level knowledge including: - BGP - MPLS - IS-IS - OSPF - EVPN - Proven ability to integrate routing and optical technologies into cohesive network solutions - Practical experience designing and deploying large-scale networks for service providers Pre-Sales Background: - Direct involvement in OEM and platform selection - Demonstrated success in developing Statements of Work (SOWs) - Experience working in 1:1 alignment with an Account Executive Professional Experience: - Technical proposal development - Solution presentations and product demonstrations - Response to RFPs and RFIs - Minimum 5+ years in telecommunications or service provider engineering roles - College degree or applicable work experience - Certifications in applicable technology preferred - Excellent written communication skills - Strong attention to detail - Excellent oral presentation skills Position Specifics The initial base salary range for this position is expected to be between $110,000 and $150,000 annually. The final base salary offered will be determined by multiple factors, including job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, compensation may include commissions and discretionary bonuses. A full range of medical, financial, and other benefits are offered, including 401(k) eligibility, employee stock purchase program, and paid time off such as vacation, sick time, and personal leave, dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. If hired, the employee will be in an at-will position. Physical Requirements While performing this role, you will engage in both seated and occasional standing or walking activities. Reasonable accommodations are provided in accordance with relevant laws to support success in this position.