Client Account Lead

🏢 Summary: Senior Strategic Account Manager role focused on managing and growing U.S. Federal Government and defense customer accounts, overseeing commercial relationships, contract performance, renewals, and account expansion. The position works closely with delivery and engineering teams to support mission-focused government customers across defense, intelligence, and civilian agencies. Requires experience with federal contracting, government procurement, and national security technology environments. 🗂️ Requirements: 8+ years supporting U.S. Federal Government customers in account management, program management, customer success, business development, or similar roles, Experience managing strategic customer relationships in defense, intelligence, civilian agency, or government technology environments, Knowledge of federal acquisition processes, FAR/DFARS, contracting vehicles, and procurement practices, Experience managing complex customer engagements involving technical services, software, data, analytics, or mission-focused solutions, Ability to work across classified and unclassified environments, Familiarity with satellite, space, geospatial, GEOINT, weather, maritime, aviation, or national security technology sectors, Experience driving account expansion, renewals, or upsell opportunities within government programs, Experience working with government customers and federal systems integrators, Active Secret clearance, U.S. citizenship, Ability to work hybrid in Tysons Corner, Virginia 📃 Skills: FAR, DFARS, GEOINT, Satellite, Geospatial, Analytics, Aviation, Maritime, Procurement, Contracts, Security, Clearance 🏢 Description: We are seeking a Strategic Account Manager to manage and grow key U.S. Federal Government and defense customer relationships. This is a senior customer-facing role responsible for the post-award commercial success of federal accounts. The Strategic Account Manager serves as the primary commercial relationship owner throughout the life of a contract, overseeing customer engagement, contract administration, financial performance, renewals, and account growth activities. The role spans Department of Defense, Intelligence Community, civilian agency, and defense contractor customers. The Strategic Account Manager works closely with Delivery Project Managers and engineering teams responsible for technical execution and program delivery while owning the commercial relationship and customer engagement strategy. Quick Facts - Location: Tysons Corner, Virginia - Travel required for customer meetings, program reviews, classified engagements, industry events, and partner activities - Active Secret clearance required - Top Secret or TS/SCI clearance strongly preferred - U.S. citizenship required - Hybrid work model with minimum three in-office days per week Scope of Responsibility Strategic Account Management - Serve as the primary commercial relationship owner for assigned U.S. Federal Government, defense, intelligence, and prime contractor accounts - Develop trusted relationships with program managers, contracting officers, CORs, acquisition professionals, and senior mission stakeholders - Maintain understanding of customer priorities, mission objectives, funding environments, and program roadmaps - Represent the organization in customer engagements, program reviews, technical exchanges, and executive-level discussions across classified and unclassified environments - Develop and maintain strategic account plans supporting customer success, retention, and long-term growth Contract & Commercial Management - Own the commercial health and performance of assigned contracts throughout the customer lifecycle - Partner with Finance, Contracts, and Program teams to support invoicing, payment milestones, contract modifications, option exercises, and scope changes - Monitor contractual obligations and proactively resolve risks impacting customer relationships and program outcomes - Support renewal and recompete strategies through early engagement and long-term planning Customer Growth & Expansion - Identify opportunities to expand adoption of data, analytics, and space-based solutions - Develop account growth strategies aligned with customer mission requirements - Collaborate with Business Development and Federal Sales teams to support expansion opportunities - Contribute customer insights and stakeholder intelligence during pursuit and proposal activities Cross-Functional Leadership - Partner with Delivery Project Managers, engineering teams, and technical stakeholders to maintain visibility into program status and customer priorities - Advocate for customer needs internally and ensure expectations are understood across delivery teams - Coordinate customer communications and engagement strategies throughout the program lifecycle - Escalate commercial or relationship risks and support successful resolution Qualifications Required - 8+ years of experience in account management, program management, customer success, business development, or related customer-facing roles supporting U.S. Federal Government customers - Experience managing strategic customer relationships in defense, intelligence, civilian agency, or government technology environments - Working knowledge of federal acquisition processes, contracting vehicles, FAR/DFARS, and government procurement practices - Experience managing complex customer engagements involving technical services, software, data, analytics, or mission-focused solutions - Ability to operate effectively across classified and unclassified customer environments - Familiarity with satellite, space, geospatial, GEOINT, weather, maritime, aviation, or related national security technology sectors - Experience identifying and closing account expansion, renewal, or upsell opportunities within government programs - Experience working with government customers and federal systems integrators Benefits - Name Your Satellite Program Launch Attendance - Generous Time Off Policy - Education Assistance Program - Employee Assistance Program - Employee Stock Purchase Program - Family Leave - Fitness Reimbursement - Employee Referral Program - Healthy snacks and beverages in every office Additional Information - Access to U.S. export-controlled software and technology may be required - Background check including criminal history and employment verification required for conditional offers

🏢 Summary: Senior Account Executive responsible for driving strategic revenue growth by selling technical manufacturing solutions to Fortune 500 enterprise customers. The role focuses on prospecting, qualifying leads, building relationships with engineering and executive stakeholders, and closing high-value contracts. It requires strong experience in quota-carrying sales within the manufacturing sector and proficiency with CRM and virtual presentation tools. 🗂️ Requirements: 7+ years of quota-carrying sales experience, 2+ years selling technical products or services in manufacturing, 3+ years selling into Fortune 500 companies, Experience closing enterprise-level deals, Knowledge of manufacturing or engineering, Ability to travel 30–50%, Proficiency with CRM systems, Proficiency with virtual presentation tools, Bachelor's degree 📃 Skills: Salesforce, CRM, GoogleSuite, MicrosoftOffice, Zoom, WebEx, GoToMeeting 🏢 Description: The Senior Account Executive will be responsible for prospecting, qualifying and generating new business for existing enterprise customers. This includes developing an understanding of customer needs from prototype parts through to production and demonstrating the value of the company’s offerings to grow share of business. Responsibilities: - Sales of technical products and services to Fortune 500 customers - Strategic revenue growth of enterprise level customers - Initiating and building relationships with engineering staff, program management, procurement and executive management - Setting up sales calls for company executives and engineers with prospective clients - Qualify potential leads - Work with technical staff and internal colleagues to meet customer needs - Ensure data is accurately entered and managed within the company's CRM or other sales management system - Ensure all team members represent the company professionally - Propose winning solutions and negotiate contract terms - Participate in ongoing training and mentoring programs - Understand company goals to continually enhance performance - Perform all work in compliance with quality and safety systems, policies and procedures Qualifications: - 7+ years of sales experience in a quota carrying and closing role - 2+ years of experience selling technical products or services in the manufacturing space - 3+ years of experience selling into Fortune 500 companies - Demonstrated knowledge of manufacturing or engineering preferred - Ability to travel up to 30–50% - High proficiency with in-person and virtual customer presentations - Proficiency in Google Suite, Microsoft Office Suite, Zoom, WebEx or GoToMeeting - CRM experience with Salesforce or similar systems - Prospecting and sales planning skills - Excellent written and verbal communication skills - Strong negotiation skills and results driven - Ability to work in a fast-paced, high-growth environment - Bachelor's degree required Compensation and Benefits: The estimated base salary range for new hires into this role is $125,000–150,000 annually plus commission depending on job-related skills, relevant experience, and location. Benefits include 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; employee assistance programs and other wellbeing resources. For US based roles, participation in E-Verify is required after a job offer is accepted to confirm work authorization in the U.S.

🏢 Summary: Leadership role overseeing regional account management for post-sale revenue, retention, and expansion within a highly regulated 503A/503B healthcare environment. Responsible for AI-enabled forecasting, growth strategy, compliance-embedded execution, and executive customer engagement to drive predictable, scalable performance. Leads and develops high-performing teams while aligning cross-functional operations to ensure quality, regulatory adherence, and sustainable growth. 🗂️ Requirements: 10–15 years in account management, customer success, or post-sale commercial leadership, 1–2 years leading leaders, Bachelor’s degree or equivalent experience, Proven success improving retention and expansion in regulated or complex environments, Advanced proficiency in CRM and forecasting tools, Experience with AI-driven analytics for pipeline and performance management, Strong knowledge of compliance and risk management in regulated industries, Experience in healthcare, life sciences, or similar regulated industry (preferred) 📃 Skills: CRM, AI, Analytics, Forecasting, Automation, Segmentation, Scoring, Dashboards, Compliance, RiskManagement 🏢 Description: Position Summary: The Director, Account Management – East/Southeast leads regional post-sale revenue performance, retention, and expansion across the customer base, directly impacting predictable growth, customer lifetime value, and enterprise trust. This role owns strategy, operating cadence, and leader development, ensuring disciplined execution, accurate forecasting, and compliant delivery. Leveraging AI as a force multiplier, the leader scales insight generation, prioritization, and decision quality to accelerate speed, consistency, and outcomes. Operating within a hyper-growth, highly regulated 503A/503B environment, the role aligns customer commitments with quality, regulatory, and operational realities. Success requires strong strategic thinking, rigorous execution, and exceptional learning agility to navigate complexity, elevate standards, and deliver durable, scalable performance while building teams and institutionalizing repeatable systems. Responsibilities: Regional Account Revenue Ownership - Own regional retention and expansion performance through AI-enabled account strategies and disciplined execution. - Develop scalable expansion frameworks leveraging AI-driven segmentation and opportunity scoring. - Establish high-confidence forecasting systems using AI-enhanced analytics and performance dashboards. Account Management Team Leadership - Build and coach high-performing managers through structured development plans and performance analytics. - Drive rigorous performance management using data-backed interventions and AI tools. - Lead structured hiring, succession planning, and workforce planning initiatives. Customer Stewardship and Executive Engagement - Own senior-level customer relationships, leading strategic conversations and negotiations. - Ensure consistent delivery of customer commitments through disciplined account planning and performance tracking. - Design and execute retention programs leveraging predictive analytics and health scoring. Compliance-Embedded Account Execution - Standardize workflows using AI-enabled automation, playbooks, and performance metrics. - Collaborate cross-functionally with Operations, Quality, Finance, Legal, and Sales. - Embed compliance, quality, and contractual guardrails into all account activities. Forecasting, Renewal Discipline, and Predictability - Leverage AI and advanced analytics to inform strategy and enhance decision-making. - Build scalable systems and governance models supporting rapid growth. - Champion continuous improvement through innovation and process refinement. Knowledge and Skills: - Advanced proficiency in CRM platforms, forecasting tools, and AI-driven analytics. - Strong leadership capability in team development and organizational design. - Deep understanding of regulated business environments, risk management, and compliance alignment. - Exceptional communication and strategic thinking skills. Experience and Qualifications: - 10 to 15 years of experience leading account management, customer success, or post-sale commercial organizations, with at least 1 to 2 years leading leaders. - Demonstrated success improving retention and expansion in regulated or complex environments. - Experience in healthcare, life sciences, or similarly governed industries preferred. - Bachelor’s degree required or equivalent experience considered. Employee Benefits, Health and Wellness: Comprehensive benefits including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: Requires frequent communication, prolonged stationary positioning, regular use of hands and computer equipment, and movement throughout the office and corporate campus. Regular standing, walking, reaching, balancing, stooping, kneeling, crouching, or crawling may be required.

🏢 Summary: Client-facing Paid Social Strategist role focused on building and optimizing LinkedIn advertising strategies for B2B clients across technology, industrial, and services sectors. Responsible for managing multiple mid-market and enterprise accounts, developing quarterly strategies, and driving measurable performance through data-driven campaign execution. The position operates remotely and emphasizes analytics, CRM alignment, and cross-sell growth. 🗂️ Requirements: 2+ years experience at a performance/digital marketing agency, Hands-on experience supporting B2B clients, Deep expertise in LinkedIn Ads, Experience managing paid social campaigns end-to-end, Ability to build and manage paid media budgets, Experience with mid-market or enterprise accounts, Ability to analyze and optimize campaigns using analytics tools, Understanding of audience segmentation and targeting, Ability to manage multiple client accounts simultaneously 📃 Skills: LinkedIn, LinkedInCampaignManager, Zoominfo, 6Sense, GoogleAnalytics, GA4, Excel, CRM, Programmatic, OCT 🏢 Description: Roles & Responsibilities Oversee and lead a collection of Social Media accounts Serve as direct support to client contacts Weekly communication with any vendors or operational partners to ensure alignment on tasks, work quality, and improvements Build strategies for clients each quarter Create, maintain, and optimize budgets for paid media campaigns Deeply understand client positioning and unique value propositions Confirm lead routing is accurate within a CRM Responsible for personal productivity and utilization Work directly with Associate Director to ensure internal and client goals are being achieved Understand the value of Programmatic campaigns Drive cross-sells, upsells and referrals via client relationships and professional network Execute and optimize advertising campaigns within LinkedIn including ad copywriting, TAM development, and targeting to maximize ROI What You Offer 2+ years experience working at a performance/digital marketing agency, with hands-on experience supporting B2B clients Deep expertise across paid social advertising campaigns, specifically LinkedIn Ads Understanding of different Ad Units within the LinkedIn Platform such as conversation ads, document ads, CTV and more Proficiency in using advertising platforms and tools such as LinkedIn Campaign Manager, Zoominfo, 6Sense, and more Strong understanding of Paid principles, including keyword research, ad copywriting, bid management, and campaign optimization Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance Ability to drive results and measure via OCT Experience with audience segmentation by tier, job title etc. Proven and measurable success with mid-market or enterprise accounts Ability to translate and articulate strategy and tell stories with data Ability to organize, prioritize and manage multiple projects simultaneously Travel to visit clients approximately once per year, per client or as needed What Success Looks Like Effectively manage approximately five mid-tier and enterprise accounts Meet and exceed department level KPIs, such as client growth and goal attainment (core KPIs include client NSMs and Client Satisfaction scores) Build client trust and relationships that create consistent renewals Cross-sell services that align with client goals and objectives Clearly communicate results with client point of contact and executives Exceptional decision making as it relates to strategic direction for accounts Benefits Medical, dental, vision plans, disability, and life insurance coverage for you and your family 100% employer-paid plan for you and 50% employer contribution for dependents Mental health support through Spring Health and Headspace Physical health support through Omada, Carrott, Aaptiv virtual workouts, and complimentary One Medical membership Unlimited PTO (2-week minimum), Paid Company Holidays, Birthday Off, End of Year Recharge (December 24 - January 1), Paid Parental Leave Traditional and Roth 401(k) with a 3% company match Annual bonus based on tenure Work Environment Requirements Remote-first role with ability to work from anywhere in the US; global opportunities available where established Operate 100% virtually from a home office Daily collaboration through virtual meetings (Zoom) and Slack Use of laptop (PC or Mac), software platforms, and office productivity tools Ability to remain stationary for extended periods and maintain reliable internet access Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions

🏢 Summary: The Account Manager is responsible for driving profitable revenue growth by developing new business and managing strategic accounts within a specialized platform. The role involves solution-based selling, account planning, contract negotiation, and close collaboration with technical and regional teams. This position requires independent work, strong industry expertise, and up to 75% travel. 🗂️ Requirements: Bachelor’s Degree in Plastics or Polymer Engineering, Business, Chemistry or related discipline or equivalent work experience, 5–7 years of sales experience in distribution, manufacturing, or account management, Experience in developing and managing strategic customer relationships, Ability to translate customer needs into technical solutions, Strong knowledge of materials and processing, Proficiency in MS Word, PowerPoint, and Excel, Legal authorization to work in the specified country, Ability to travel up to 75% 📃 Skills: CRM, MSWord, PowerPoint, Excel, Salesforecasting, Accountplanning, Contractnegotiation, Polymers, Thermoplastics, Processing 🏢 Description: Position Overview: The Account Manager is responsible for developing profitable growth, with a primary focus on target customers based on a specialization platform. This includes forecasting annual objectives for sales, margins, and volume growth. The role requires the ability to sell at all levels of management, build strong relationships, and assist customers in problem solving to deliver solutions. The individual must work independently with little oversight and effectively influence at the managerial peer level. Up to 75% travel is required. Responsibilities: - Deliver profitable revenue growth, including new business development - Achieve gross margin targets as a percentage of sales - Utilize customer-centric selling tools and processes, including scorecards, business reviews, EVE tools, high/wide/deep relationship development, prospecting, sales funnel development, AR collection, cross selling, and CRM management - Establish, track, and close new business targets aligned with short- and long-term objectives - Develop contact matrices and build relationships with key decision makers - Prospect and conduct cold calls - Develop and manage sales plans, sales budgets, and expense budgets - Establish account development plans and network across customer and internal organizations - Deliver planned results (AOP) - Identify and capture service opportunities within assigned geography or industry - Develop industry and product expertise to leverage opportunities - Collaborate with regional sales and technical teams to drive solutions-based growth - Align customer business strategies with company capabilities - Monitor competition and develop strategies to overcome barriers - Implement pricing and market strategies and negotiate customer contracts - Participate in strategy development and help define target markets and commercial strategy - Develop written account plans for top strategic accounts with defined sales metrics - Manage strategic relationships and monitor competitive activity - Maintain CRM data and sales statistics Qualifications: - Bachelor’s Degree in Plastics or Polymer Engineering, Business, Chemistry, or related discipline or equivalent work experience - 5–7 years of sales experience in distribution, manufacturing, sales, or account management - Ability to develop high, wide, and deep customer relationships - Strong analytical and complex problem-solving skills - Technical aptitude - Excellent verbal, written, and presentation skills - Broad knowledge of materials and processing - Strong computer skills with proficiency in MS Word, PowerPoint, and Excel - Legal authorization to work in the specified country is required

🏢 Summary: Remote Senior Accounts Payable Manager role leading multi-entity, multi-state AP operations in a fast-growing, acquisition-driven organization. The position focuses on optimizing processes, ensuring sales tax compliance, integrating acquired entities, and driving ERP and automation initiatives. This role partners with Finance and Operations leadership to build scalable, controlled, and standardized AP functions. 🗂️ Requirements: Bachelor's degree in Accounting, Finance, Business Administration, or related field, 8+ years Accounts Payable experience, 3+ years in Accounts Payable leadership role, Experience in private equity-backed, acquisitive, or roll-up environment, Experience managing AP across multiple legal entities and states, Strong knowledge of sales tax and use tax compliance, Experience with vendor onboarding and credit application review, Experience leading ERP implementations or AP automation initiatives, Advanced knowledge of AP controls, invoice processing, and month-end close, Experience with ERP systems (Ramp, Sage, SAP, Oracle, NetSuite, Microsoft Dynamics, or similar) 📃 Skills: ERP, Ramp, Sage, SAP, Oracle, NetSuite, Microsoft, Dynamics, SalesTax, UseTax, APAutomation, InvoiceProcessing, PaymentPlatforms, DataMigration, KPIs, Reconciliations 🏢 Description: Senior Accounts Payable Manager Co-Founder Roll-Up Environment | Multi-Entity | Multi-State | Sales Tax Expertise About the Opportunity We are seeking a highly motivated and hands-on Senior Accounts Payable Manager to lead and optimize the Accounts Payable function within a rapidly growing, co-founder based organization. This role is ideal for a proven AP leader who thrives in a fast-paced, acquisitive environment and has successfully managed the complexities that come with multi-entity operations, acquisitions, system integrations, and process standardization. This is a role for someone who likes rapid change, enjoys working with a variety of personalities across multiple business units, and that isn't easily flustered with changing competing priorities. Reports To: Corporate Controller Key Responsibilities Accounts Payable Leadership Lead and manage the day-to-day Accounts Payable operations across multiple business entities and locations. Develop, mentor, and manage AP staff while fostering a culture of accountability, continuous improvement, and customer service. Establish and maintain AP policies, procedures, best practices, and internal controls to support organizational growth. Ensure timely and accurate invoice processing, payment execution, vendor reconciliation, and month-end close support. This includes understanding the full AP spectrum from credit applications through vendor payment. Own month-end cut-off and accounts payable process flow, including applying payments within the accounts payable system and reconciling expense bank accounts. Oversee invoice coding and syncing credit cards. Board Support & Acquisition Integration Support a co-founder based growth strategy through acquisition onboarding and integration activities. Lead AP workstreams related to acquisitions, integrations, and business roll-ups. Standardize AP processes across newly acquired entities while maintaining compliance with local operational requirements. Partner with leadership teams to evaluate and implement process improvements and operational efficiencies. Multi-Entity & Multi-State Compliance Manage AP operations across numerous legal entities and jurisdictions. Ensure compliance with state-specific regulations, reporting requirements, and internal governance standards. Oversee intercompany AP processes and related account reconciliations. Sales & Use Tax / Retail Exemption Management Maintain expertise in multi-state sales and use tax requirements. Manage vendor sales tax compliance and exemption certificate administration. Ensure proper handling of retail exemption documentation and audit readiness. Partner with Accounting team to address sales tax questions, audits, and compliance matters. Vendor Management Oversee vendor onboarding, new vendor setup, and vendor master file governance. Review and approve credit applications, credit references, and vendor account establishment documentation. Maintain strong vendor relationships while ensuring adherence to company policies and controls. Drive improvements in vendor payment processes and dispute resolution. Systems & Process Improvement Lead AP-related ERP implementations, upgrades, integrations, and optimization initiatives. Participate in acquisition-related system conversions and data migration projects. Identify automation opportunities and implement best practices to improve efficiency and scalability. Collaborate with Finance, Operations, Procurement, and HR teams to streamline workflows and reporting. Financial Close & Reporting Support month-end, quarter-end, and year-end close activities. Ensure AP accruals, reconciliations, and reporting are completed accurately and timely. Develop and monitor KPIs, dashboards, and reporting metrics related to AP performance. Assist with internal and external audits. Qualifications Required Bachelor's degree in Accounting, Finance, Business Administration, or related field. 8+ years of progressive Accounts Payable experience, including 3+ years in a leadership role. Demonstrated experience in a private equity-backed, co-founder based, acquisitive, and/or roll-up environment. Strong experience managing AP across multiple legal entities and multiple states. Deep understanding of sales tax compliance, use tax requirements, and retail exemption certificate management. Experience reviewing and managing credit applications, vendor onboarding, and vendor master maintenance. Proven success leading ERP implementations, system conversions, or AP automation initiatives. Advanced knowledge of AP controls, invoice processing, payment platforms, and month-end close procedures. Strong analytical, organizational, and problem-solving skills. Ability to manage multiple priorities in a dynamic, high-growth environment. Experience with ERP platforms such as Ramp, Sage, SAP, Oracle, NetSuite, Microsoft Dynamics, or similar systems. Preferred Experience supporting growth organizations with multiple entities. Exposure to centralized accounts payable. Experience with acquisition integrations and post-merger process harmonization. Service, Construction, and/or HVAC Industry Support Experience Why Join Us? This is an opportunity to play a critical leadership role in a high-growth, co-founder backed organization where your expertise in AP operations, acquisition integration, compliance, and process improvement will directly influence the company's scalability and long-term success. You will work alongside senior leadership to build best-in-class financial operations while helping shape the future of a rapidly expanding enterprise. EEO Statement We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to legally protected status.

🏢 Summary: Enterprise-focused Strategic Account Executive role driving complex AI/ML solution sales into highly regulated industries, building pipeline from scratch, and closing $1M+ ACV deals. The position involves leading multi-stakeholder sales cycles, shaping go-to-market strategy, and collaborating closely with sales leadership and founders. Compensation is uncapped with accelerators and equity, rewarding high performance on large enterprise deals. 🗂️ Requirements: 8+ years enterprise software sales experience, Consistent quota over-achievement at Fortune 500 companies, Proven experience closing $1M+ ACV deals, Experience selling complex technical solutions to CIO organizations, Background in AI/ML platforms or enterprise data platforms, Experience in highly regulated industries, Ability to build pipeline from scratch in early-stage environment 📃 Skills: AI, ML, LLM, EnterpriseSoftware, DataPlatforms, OnPremises, SaaS, CRM 🏢 Description: Strategic Account Executive at Unframe Location: Dallas, TX (Remote) About Unframe Unframe is an AI-first startup helping the world's largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market. With over $100M in TCV secured within 12 months, and a new $50M Series B led by Highland Europe, Unframe is rapidly scaling globally alongside Fortune 500 customers, backed by Bessemer, Craft, and TLV. About the role: We're looking for Strategic AEs to join our team and help drive our go-to-market motion. You'll play a pivotal role in landing our first major customers, shaping our sales playbook, and partnering directly with the VP of Sales and founder to build a high-performance revenue engine. What you'll do: Lead complex, multi-stakeholder sales cycles into highly regulated industries (FinServ, Healthcare, Manufacturing, Retail) where our on-premises capabilities provide a competitive advantage. Build pipeline from zero in an early-stage environment—identify and win strategic enterprise accounts with no hand-raisers or established playbook. Translate complex AI/ML capabilities into compelling business outcomes for C-suite stakeholders, positioning Unframe for companies seeking to "buy vs. build" AI capabilities. Architect multi-year expansion strategies and build deep relationships across IT, product, and innovation teams. Collaborate directly with the VP of Sales and founders to refine the enterprise strategy and influence the product roadmap What we are looking for: 8+ years enterprise software sales with consistent quota over-achievement at Fortune 500 companies Proven track record closing $1M+ ACV deals in early-stage environments Experience selling complex technical solutions to CIO organizations Background in AI/ML platforms, digital transformation, enterprise data platforms, or management consulting Entrepreneurial mindset, you thrive in ambiguity, own outcomes, and build from scratch Success in highly regulated industries with complex compliance requirements Nice to have: Regulated industry experience, early-stage success Why join us? Compensation is uncapped with aggressive accelerators. At $1M+ ACV deal sizes, this structure rewards over-performance on meaningful deals. Our VP of Sales joined Unframe for three reasons: a founder with a proven exit, tier-one investors, and a product that's genuinely different and defensible. The GTM approach backs that up. Buyers get a free POC, tailored to their actual use case, delivered in days. No data sharing, no upfront cost, no six-month consulting engagement before anyone sees value. You'll work directly with the VP of Sales and founders, shape GTM strategy, close the deals that define our market position, and hold equity in a company with real institutional backing and momentum. We hire with intention. If you thrive in a performance culture with real backing behind you, you will win here. Ready to Build the Future? If this opportunity excites you, apply now!

🏢 Summary: Senior Account Executive role managing and growing complex, multi-modal supply chain accounts across North America, owning revenue, retention, and strategic client relationships. The position leads RFPs, business reviews, and cross-sell initiatives while collaborating cross-functionally to deliver tailored logistics solutions. Ideal for an experienced supply chain professional with strong commercial acumen and deep knowledge of global trade operations. 🗂️ Requirements: 5+ years in account management, client success, or similar client-facing role, Experience in logistics, supply chain, or SaaS, Proven experience managing and growing complex, multi-product accounts, Deep knowledge of global trade and multi-modal transportation (ocean, air, trucking, customs), Experience leading RFP bids and renewals, Ability to operate independently in ambiguous environments, Strong revenue growth and retention track record, Compliance-focused mindset in regulated industries 📃 Skills: Logistics, SupplyChain, OceanFreight, AirFreight, Trucking, Customs, RFP, SaaS, AccountManagement, RevenueGrowth 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: The Sales team at Flexport is critical to our mission, fostering deep, lasting relationships that drive client success and accelerate global trade. As an Account Executive, you own some of Flexport's most complex and highest-opportunity client relationships in North America. Your accounts span multiple shipping modes and trade lanes — ocean, air, trucking, customs — and require genuine supply chain expertise to navigate well. You don't just manage these relationships; you shape them. You bring a strategic point of view to every client engagement, lead business reviews that drive meaningful decisions, and connect the dots across Flexport's full product suite to unlock growth. You operate with full autonomy, deliver against a high bar on revenue and retention, and are increasingly the person junior teammates turn to when they need guidance. You will: - Own end-to-end success for a portfolio of complex, multi-modal Flexport accounts in North America — including accounts with significant revenue potential and high operational intensity. - Lead RFP bids and renewals end-to-end - Serve as a true strategic partner to clients, going deep on their supply chain operations to identify where Flexport can unlock efficiency, reduce cost, or introduce new capabilities. - Lead high-impact business reviews (QBRs/MBRs) that go beyond reporting — you bring market context, multi-modal insights, and tailored recommendations that shift how clients think about their supply chain. - Drive cross-sell and upsell across Flexport's full product suite, consistently meeting or exceeding revenue and retention targets. - Collaborate with Operations, Pricing, Procurement, Product, and Sales on solutions that require internal alignment and creative problem-solving. - Help mentor and coach Account Executive I and Account Executive II teammates — sharing playbooks, joining key client calls, and helping the team raise its game. You should have: - 5+ years of experience in account management, client success, or a similar client-facing role; logistics, supply chain, or SaaS background strongly preferred. - A proven track record of independently managing and growing a complex, multi-product book of business — your accounts are more demanding and your results reflect it. - Deep understanding of global trade and supply chain operations across multiple modes; you can speak fluently about ocean, air, trucking, and customs. - Demonstrated ability to operate without a playbook in ambiguous or novel situations — and the judgment to write the playbook for others after you've solved it. - Strong commercial instincts: you see growth opportunities before clients ask for them and you close them. - A natural tendency to develop others — peers and junior teammates get better from working alongside you. - A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. You will get: - Ownership of Flexport's most complex and exciting client relationships — the accounts where the biggest impact gets made. - A visible role in shaping how the Sales team operates: your judgment and approach set the standard. - Opportunities to contribute to team playbooks, onboarding content, and process improvements. - Competitive compensation, comprehensive benefits, and a vibrant company culture. #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

🏢 Summary: Strategic Customer Success leadership role managing high-value ISP accounts to drive adoption, measurable value, retention, and expansion of a SaaS platform. The position focuses on executive stakeholder engagement, lifecycle ownership, and cross-functional collaboration to maximize customer outcomes. This is a non-quota, post-sales role centered on long-term growth and customer impact. 🗂️ Requirements: 10+ years in dedicated Customer Success managing strategic or enterprise accounts, Proven experience in onboarding and implementation, Experience driving adoption and usage growth, Experience demonstrating value realization and ROI, Experience managing customer health and lifecycle, Experience leading renewals and retention efforts, Deep knowledge of ISP industry and go-to-market models, Understanding of network operations and service delivery, Knowledge of wireless technologies and CPE, Understanding of AI applications in ISP operations, Experience working cross-functionally with Sales, Product, and Engineering, Strong stakeholder management including executive engagement, Data-driven and analytical approach, Bachelor’s degree or equivalent experience 📃 Skills: SaaS, WiFi, AI, MachineLearning, Wireless, CPE, OpenSync, Cloud, Networking, DataAnalysis, ROI, CustomerLifecycle 🏢 Description: Customer Success Director (Strategic Accounts) Plume operates a recurring revenue model where long-term growth depends on ISP customers realizing measurable, sustained value from our platform. Customer Success is therefore a core driver of retention, expansion, and profitability. We are seeking a Customer Success Director (Strategic Accounts) to own a portfolio of high-value ISP customers and drive adoption, value realization, retention, and expansion. This is a post-sales, non-quota-carrying role focused on maximizing customer outcomes while partnering closely with Sales on growth opportunities. We are specifically looking for candidates whose career has been rooted in Customer Success. You will act as a trusted advisor to executive stakeholders, aligning the platform to customer business goals and ensuring measurable impact across growth, churn reduction, cost efficiency, and customer experience. What You'll Do Own Customer Outcomes Across a Strategic Portfolio Manage a portfolio of strategic ISP customers (defined as a set of named, high-value accounts with long-term revenue and growth potential). Own onboarding, adoption, value realization, and customer health across the full customer lifecycle. Develop deep understanding of each customer's business model, GTM strategy, and success metrics. Lead Executive Business Reviews (EBRs) focused on outcomes, ROI, and forward strategy. Act as a trusted advisor, guiding customers on best practices across product, operations, and go-to-market. Drive renewals and retention, proactively identifying and mitigating churn risk. Partner with Sales to identify expansion opportunities (cross-sell/upsell), while remaining non-quota carrying. Scale and Improve Customer Success Contribute to building and scaling the Customer Success function. Identify opportunities to improve customer journeys, playbooks, tooling, and engagement models. Analyze trends across accounts to inform repeatable best practices and strategic insights. Help define and standardize the Customer Success methodology. Drive Cross-Functional Alignment & Advocacy Partner with Product, Sales, Marketing, and Technical teams to deliver unified customer outcomes. Advocate for customers internally and influence product roadmap through structured feedback. Support customer advocacy programs (case studies, references, success stories). Engage leadership on strategic accounts, escalations, and performance metrics. Required Experience & Skills 10+ years of experience in a dedicated Customer Success function managing strategic or enterprise accounts. Proven experience across key Customer Success functions: onboarding & implementation; adoption & usage growth; value realization & ROI articulation; customer health & lifecycle management; renewals & retention. Deep knowledge of the ISP (Internet Service Provider) industry, including go-to-market models and growth drivers, network operations and service delivery, customer support models, wireless technologies and CPE, and emerging applications of AI in ISP operations. Strong commercial acumen with ability to balance customer value and business outcomes. Skilled in stakeholder management, including executive-level engagement. Experience working cross-functionally with Sales, Product, and Engineering teams. Analytical and structured thinker with a data-driven approach to customer outcomes. Excellent communication and presentation skills. Bachelor's degree (or equivalent experience). Total Compensation & Benefits Anticipated base compensation of $160,000.00 + bonus + equity + benefits. Benefits include a 401k plan and company match, basic life insurance, and health, dental, vision, and other benefits and perks. Base salary may depend on job-related knowledge, education, skills, experience, and other business-related considerations.

🏢 Summary: Senior strategic lead role owning a portfolio of high-impact client accounts and translating business objectives into integrated, full-funnel media strategies. Responsible for executive client leadership, media mix architecture, advanced measurement frameworks, and overall account health including revenue and profitability. Combines visionary strategy with operational rigor to drive measurable growth across multi-channel ecosystems. 🗂️ Requirements: 7+ years experience in media or marketing strategy, Experience leading complex multi-channel accounts with full-funnel ownership, Strong financial acumen in budget forecasting and revenue management, Experience leading executive-level client engagements, Deep understanding of attribution models, incrementality testing, and media mix modeling, Ability to translate business objectives into integrated media and data strategies, Strong organizational leadership experience, Bachelor’s degree in Marketing, Communications, Business or equivalent experience 📃 Skills: PaidSearch, Social, Programmatic, Video, CTV, YouTube, RetailMedia, MTA, MMM, Attribution, Incrementality, Analytics, Budgeting, Forecasting 🏢 Description: The Role As a Director, Client Strategy (Media Director), you are the senior strategic lead and business owner across a portfolio of high-impact client relationships. You serve as a primary lead for the client, bridging the gap between their bottom-line business objectives and integrated marketing execution, ensuring that every engagement drives measurable business growth while strengthening long-term partnerships. You are responsible for translating complex business objectives into cohesive, full-funnel marketing strategies across the integrated media ecosystem. This includes architecting the media mix, aligning measurement frameworks, guiding audience strategy, and ensuring cross-channel execution ladders back to enterprise goals. Beyond strategy development, you are accountable for overall account health—including client satisfaction, retention, revenue growth, and profitability. You serve as a trusted advisor to executive-level client stakeholders while mentoring and leading cross-functional internal teams to deliver exceptional work. This role requires a balance of visionary strategic thinking and operational rigor. Benefits - Remote-first culture - Unlimited PTO - Extended Holiday break (Winter) - Flexible schedules - Work from anywhere options* - 100% paid parental leave - 401(k) matching - Medical, Dental, Vision, Life, Pet Insurance - Sponsored life insurance - Short Term Disability insurance and additional voluntary insurance - Annual Class Pass credits and more Compensation The anticipated annual salary for this role will range from $120,000 - $140,000. The total compensation package includes the benefits listed above and an annual performance bonus. This role has an associated annual target bonus component paid out based on company, department, and individual performance. Bonuses are not guaranteed and eligibility requires active employment in good standing. You Will Be - Serving as the strategic lead and primary business owner across a portfolio of accounts - Designing and guiding multi-channel strategies across Paid Search, Social, Programmatic, Video, CTV, YouTube, Retail Media, and emerging platforms - Translating client KPIs, unit economics, and growth goals into structured media investment frameworks and budget allocations - Leading executive-level client engagements including QBRs, annual planning sessions, and strategic presentations - Identifying same-store growth and expansion opportunities while partnering with Business Development - Owning account health metrics including retention, revenue growth, profitability, and delivery quality - Ensuring all deliverables meet strategic standards and drive measurable impact - Partnering with Analytics teams to operationalize MTA, MMM, incrementality testing, and advanced measurement frameworks - Driving structured test-and-learn roadmaps to unlock performance gains - Acting as the connective lead between media, analytics, creative, and client leadership - Leading and mentoring channel team members - Elevating internal processes, planning rigor, and strategic storytelling standards - Staying ahead of industry trends, emerging platforms, and technology shifts You Must Have - 7+ years of experience in media, marketing strategy, or integrated client leadership - Proven experience leading complex, multi-channel accounts with full-funnel strategy ownership - Strong financial acumen, including budget forecasting, revenue management, and profitability oversight - Demonstrated ability to lead executive-level client conversations and influence senior stakeholders - Deep understanding of measurement frameworks including attribution models, incrementality testing, and media mix modeling - Experience translating business objectives into integrated media, creative, and data strategies - Exceptional communication skills - Strong organizational leadership skills - Bachelor’s degree in Marketing, Communications, Business, or equivalent experience Nice to Have - Experience working within an agency environment supporting enterprise or high-growth brands - Exposure to brand, retail, or streaming/entertainment clients - Familiarity with advanced analytics tools and dashboard platforms - Experience supporting new business pitches and commercial strategy