Coffee Specialist (Sur La Table)

🏢 Summary: Part-time Coffee Specialist role focused on delivering coffee education, product demonstrations, and customer service while driving sales of coffee equipment and accessories. The position includes teaching brewing techniques, maintaining store operations, and supporting customer engagement through classes and personalized recommendations. 🗂️ Requirements: Must be 18 years of age or older, In-depth knowledge of coffee brewing methods, origins, and equipment, Ability to create engaging hands-on customer experiences, Strong communication and problem-solving skills, Ability to work flexible hours including nights, weekends, and holidays, Ability to stand for extended periods and lift up to 50 lbs, Ability to operate POS systems and computers, Regular attendance and ability to teach 3-4 classes per week, Compliance with food safety and sanitation standards 📃 Skills: Coffee, Espresso, Aeropress, POS, Microsoft, Inventory, Merchandising, Retail, Brewing, FrenchPress, PourOver, ColdBrew 🏢 Description: As a Coffee Specialist at Sur La Table, you are the in-store expert and advocate for all things coffee. This position is responsible for delivering exceptional customer service by sharing product knowledge, brewing techniques, and personalized recommendations. The Coffee Specialist plays a key role in driving sales of espresso machines, grinders, coffee makers, and accessories through product demonstrations and educational classes. Quick Facts Key Responsibilities Customer Experience & Brand Representation - Represent the brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. - Lead engaging and informative coffee brewing demonstrations. - Educate customers on brewing techniques including pour-over, French Press, AeroPress, espresso, cold brew, and coffee art. - Guide customers in selecting coffee beans based on flavor profiles, roast levels, and origin. Sales & Business Performance - Recommend appropriate coffee equipment and maintenance practices based on customer needs. - Promote and sell coffee products, equipment, and accessories. - Assist the store in achieving revenue goals through customer engagement and education. - Meet or exceed culinary program goals through exceptional classes that drive engagement and sales. Team Engagement & Store Support - Partner with store leaders to align culinary programming with store priorities. - Collaborate on merchandising strategies highlighting featured tools and products. Operations & Compliance - Ensure compliance with food safety standards, local health codes, and sanitation regulations. - Maintain a coffee-ready store environment with quality and consistency across brewing methods. - Maintain accurate inventory levels and control supply expenses. - Ensure store safety and cleanliness. - Accurately record time worked according to company policy. - Follow all policies and standard operating procedures. Physical Requirements - Ability to communicate verbally and work cooperatively with associates and customers. - Ability to remain standing for up to 4 hours at a time. - Ability to move throughout the store while directing class participants and retrieving merchandise. - Ability to differentiate variations in flavors and odors. - Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch. - Ability to demonstrate coffee brewing techniques. - Ability to lift and/or move merchandise weighing up to 50 lbs. - Ability to use ladders to retrieve merchandise. - Ability to operate a computer, POS system, scanners, and keyboard. - Availability to work 12 to 16 hours per week with a flexible schedule including nights, weekends, and holidays. - Regular attendance with flexibility to adjust class assignments and teach 3-4 classes weekly. - Ability to work in a coffee bar environment with exposure to hot equipment, steam, and allergens. Qualifications & Experience - Must be 18 years of age or older. - Passion for coffee and knowledge of brewing methods, coffee origins, and equipment. - Ability to create engaging customer experiences. - Excellent communication, problem-solving, and decision-making abilities. - Passion for community engagement and exceptional customer experiences. - Proficiency in Microsoft Office and retail management systems preferred. This job description represents a summary of responsibilities and duties and may be adjusted as needed.

🏢 Summary: Culinary Lead role focused on leading cooking classes, supporting store operations, driving sales performance, and delivering exceptional customer experiences in a retail culinary environment. The position combines culinary instruction, team leadership, inventory management, and compliance with food safety standards. Candidates should have kitchen management experience, food safety certification, and proficiency with retail systems. 🗂️ Requirements: Must be 21 years of age or older, 1-2 years of kitchen management experience, Valid Food Manager Certification, Ability to teach 3-4 cooking classes per week, Flexible schedule including nights, weekends, and holidays, Ability to lift up to 50 lbs, Ability to operate kitchen equipment and retail systems, Strong communication and problem-solving skills, Knowledge of food safety standards and sanitation regulations, Proficiency in Microsoft Office Suite and retail systems 📃 Skills: POS, Microsoft, Office, Inventory, FoodSafety, Sanitation, Retail, Cooking, Leadership, Compliance 🏢 Description: Position Overview As a Culinary Lead at Sur La Table, you play a key role in the success of the store by inspiring customers throughout every stage of their culinary experience by combining culinary expertise, business acumen, and teaching skills. This role supports the culinary program, drives sales, delivers a customer-focused experience, and helps build and manage a high-performing culinary team. Key Responsibilities Leadership & Team Development - Supports the recruitment, training, and ongoing development of a high-performing team to meet the culinary business needs. - Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture. - Provide in-the-moment coaching and feedback to elevate performance and team engagement. Customer Experience & Brand Representation - Create memorable, educational experiences that inspire repeat visits and customer loyalty. - Maintain expertise by staying current on products, engaging in training, and seeking additional resources. - Ensure an outstanding cooking class experience in every session by following recipes and plans while holding employees accountable for quality and execution. - Work with store leadership to increase foot traffic and engagement through cooking classes and private events. - Ensure exceptional customer experience in both the kitchen and retail sales floor. Sales & Business Performance - Assist with driving sales growth by implementing strategies to enhance the culinary and retail business. - Analyze key performance metrics daily and leverage insights to optimize store performance. - Meet or exceed culinary program goals through exceptional classes that drive customer engagement and sales. Operations & Compliance - Ensure compliance with food safety standards, local health codes, and sanitation regulations. - Properly handle tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment. - Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses. - Handle liquor, wine, and beer in compliance with regulations and company policies where applicable. - Ensure store safety and cleanliness and address maintenance needs promptly. - Adhere to wage and hour laws and accurately record time worked. - Ensure policies and standard operating procedures are communicated and followed. Physical Requirements - Ability to communicate verbally and work cooperatively with associates and customers. - Ability to remain standing for up to 4 hours at a time. - Ability to move about the store coaching associates and class participants while assisting customers. - Ability to perceive variations in flavors or odors. - Ability to grab, reach, push, pull, bend, stoop, kneel, crouch, chop, whisk, slice, stir, juice, and demonstrate cooking techniques. - Ability to lift and/or move merchandise weighing up to 50 lbs. - Ability to ascend and descend ladders. - Ability to operate a computer, POS system, keyboards, scanners, and mouse. - Flexible work schedule including nights, weekends, and holidays. - Regular attendance with flexibility to adjust class assignments based on demand. - Ability to work in a variable kitchen environment with open flames, hot surfaces, temperature variations, and food allergens. Qualifications & Experience - Must be 21 years of age or older at the time of employment. - Degree in culinary arts preferred or equivalent extensive culinary experience. - 1-2 years of progressively responsible kitchen management experience. - Valid Food Manager Certification. - Excellent communication, problem-solving, and decision-making abilities. - Passion for community engagement and exceptional customer experiences. - Proficiency in Microsoft Office Suite and retail systems preferred. This job description represents a summary of the role responsibilities and duties, which may change as needed.

🏢 Summary: The offer is for a Client Services Associate responsible for delivering on-site office and mailroom support, including mail processing, shipping and receiving, office supply management, and front desk backup. The role focuses on providing high-level customer service while ensuring business service center operations run smoothly. It combines operational, administrative, and light facility support duties in a client-facing environment. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Experience with MS Office Suite, Ability to operate multi-function devices (MFDs), Ability to use computer-based systems for mail tracking and job functions, Ability to validate packing slips and select appropriate packing materials, Ability to lift 40 lbs or more frequently, Ability to work assigned hours set by manager, Strong organizational and time management skills, Ability to work independently and follow policies and procedures 📃 Skills: MSOffice, MFD, MailProcessing, Shipping, Receiving, CopyPrint, ComputerSystems, ChainOfCustodySoftware 🏢 Description: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Provides 5-star customer service to all employees (in all forms of communication). Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. Manages outgoing mail/package transactions. Performs duties associated with shipping and receiving of materials. Notifies employees upon receipt of inbound deliveries. Distributes mail/packages to company personnel. Acts as point of contact for company personnel on mail/package inquiries. Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper). Submit work orders for certain requests. Service and replenish the barista, pantry, conference, kitchen, or meetings areas. Will perform meeting room and conference room set ups. May perform building occupant moves within assigned facilities. Will perform light maintenance and cleaning duties as assigned. Maintains the Business Service Center area in a neat and orderly fashion. Monitors level of office supplies on the floor, and replenishing and orders accordingly. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure when interacting with all employees. Trains back-up and providing guidance on policies and procedures. Determines what additional support is needed when handling sensitive inquiries. Provides exceptional customer service to client. Provides reception or concierge (front of office) coverage as needed. Competencies: Strong verbal and written communication skills. Excellent customer service skills. PC skills MS Office Suite experience. Ability to handle multiple tasks simultaneously. Good organizational skills. Working knowledge of MFD equipment. Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. Possesses ability to work independently and capable of completing projects. Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: High School Diploma (or equivalent) required. 1+ years prior work experience preferred. Ability to work assigned work hours determined by manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal communication skills. Current knowledge or ability to learn computer-based systems required for functions of position. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: We promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

🏢 Summary: The role offers an opportunity to work as a Server responsible for delivering an elevated dining experience, educating members and guests on menu items, and ensuring seamless service operations. The position requires maintaining service standards, accurate POS order entry, collaboration with FOH and BOH teams, and adherence to health and safety regulations. It suits candidates who thrive in fast-paced environments and are experienced in high-volume hospitality settings. 🗂️ Requirements: Minimum 2+ years experience in similar role, Experience in fast-paced, high-volume environment, Ability to work flexible shifts including weekends and holidays, Demonstrated competency in training schedule and Club School, OLCC certification, Knowledge of POS (Micros), Ability to follow health and safety regulations 📃 Skills: POS, Micros, OLCC, Hospitality, FoodSafety 🏢 Description: The Role At Soho House a Server is responsible for understanding, discussing and educating members and guests on all menu items and associated allergies (if applicable) while presenting an approachable and elevated experience by following Soho House Service Standards. The Server ensures the success of service and guest satisfaction, collaborates with team members, completes pre-service and post-service duties, accurately enters orders into POS, and remains attentive to support additional member or guest requests. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication between Front of House (FOH) and Back of House (BOH) staff. Main Duties - Develop and maintain professional relationships with coworkers and management and complete checklists on all trained processes learned in Club School. - Elevate the dining experience with food and drink pairing options and discuss specials to drive sales through consistent, approachable communication and the highest level of service in accordance with Soho House Standards. - Maintain communication and advise Management and Executive Chef on any allergies or potential risks encountered. - Complete all checkout reports at the end of each shift and ensure management review and signature. - Adhere to health and safety policies and all company policies, procedures, standards, and applicable laws. - Ensure food orders are plated and coursed correctly before serving. - Assist runners and bussers with expo and service bar tickets to support table orders. - Clean and stock server alley and bar area; polish silverware, plates, and glassware as needed. - Maintain full knowledge of the menu and provide suggestions when requested. - Perform other duties as assigned by supervisor or manager. Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity. - Ability to thrive in fast-paced, high-volume environments and problem solve under pressure. - Demonstrated competency as outlined in the training schedule and Club School. - Ability to work flexible shifts, including weekends and holidays. - Ability to take direction, work in a team environment and autonomously. - OLCC-certified and POS (Micros) knowledge. Physical Requirements - Ability to seize, grasp, turn, and hold objects. - Ability to perform fast-paced movements across the property. - Ability to move, pull, carry, or lift at least 20 pounds. - Ability to kneel, bend, crouch, climb, lift, clean, stoop, stand, walk, reach, push, twist, and squat for extended periods. Why work with us Soho House offers competitive compensation packages with global benefits and perks and training to develop technical and managerial skills. Health Care + 401K - Full-time employees eligible for Medical, Dental & Vision benefits and Retirement fund with 2% match. Paid Time Off - Sick days and vacation days for full-time employees. Career Development - Opportunities for domestic or international progression, managerial or technical growth. Soho Impact - Community empowerment through mentoring, apprenticeship, local outreach, and sustainability. Learning & Development - Access to internally and externally run courses. Cookhouse & House Tonic - Monthly food and drink events, trips, and training opportunities. Team Events - Monthly fitness sessions, cinema screenings, and art classes. Team Meal - Complimentary substantial meal provided while on duty.

🏢 Summary: Server role in a fast-paced hospitality environment focused on delivering elevated dining experiences, guest service, menu knowledge, and efficient front-of-house operations. The position requires collaboration with FOH and BOH teams, POS usage, and adherence to service and safety standards. 🗂️ Requirements: 2+ years of experience in a similar server role, Ability to work in fast-paced, high-volume environments, POS knowledge, Tips certification, Ability to work flexible shifts, weekends, and holidays, Ability to work independently and in a team environment, Demonstrated competency in training schedule and Club School, Knowledge of menu items and allergy awareness 📃 Skills: POS, FOH, BOH, Hospitality, Service, Sales, Food, Beverage 🏢 Description: The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk • Complete all check out reports at the end of each shift and have it double checked and signed by management • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests • Assist runners and bussers when possible with expo and service bar tickets to support all table orders • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 2+ years' experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to make periodical fast paced movements are required to go from one part of the property to others. • Must be able to move, pull, carry or lift at least 20 pounds. • Must be able to occasionally kneel, bend, crouch and climb is required. • Must be able to perform physical activities such as lifting, cleaning, and stooping. • Must be able to stand, walk, lift, and bend for long periods of time. • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $20.87—$20.87 USD

🏢 Summary: The Client Services Associate delivers on-site mailroom, shipping/receiving, office support, and front desk coverage while ensuring high service standards. The role includes handling inbound/outbound mail, maintaining office equipment and supplies, supporting meetings, and performing light maintenance. This position requires strong organizational skills, customer service focus, and proficiency with office systems and equipment. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Working knowledge of multi-function devices (MFD), Proficiency in MS Office Suite, Ability to operate office machinery, Ability to lift 40 lbs or more frequently, Ability to manage multiple tasks simultaneously, Strong organizational and time management skills, Ability to work assigned hours, Professional appearance and adherence to policies 📃 Skills: MSOffice, MFD, Shipping, Receiving, DataEntry, Inventory, Copying, Printing, Packaging, ComputerSystems 🏢 Description: Job Title: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), ensuring copy/print machines are functional and stocked, serving as backup to the front office (reception/concierge), and providing light maintenance/cleaning. This position offers the highest level of service to all employees while maintaining a professional image by providing prompt, courteous, and efficient service. Duties and Responsibilities: - Provides 5-star customer service to all employees. - Receives inbound mail/packages, sorts incoming mail, and inputs into chain of custody software. - Manages outgoing mail/package transactions. - Performs shipping and receiving duties. - Notifies employees upon receipt of inbound deliveries. - Distributes mail/packages to personnel. - Acts as point of contact for mail/package inquiries. - Performs daily key operations of multi-function devices (ensuring functionality and replenishing toner/paper). - Submits work orders as required. - Services and replenishes pantry, conference, kitchen, and meeting areas. - Performs meeting and conference room setups. - Assists with building occupant moves. - Performs light maintenance and cleaning duties. - Maintains Business Service Center area in a neat and orderly fashion. - Monitors and replenishes office supplies. - Assists with copy/print orders and equipment monitoring. - Trains backup staff on policies and procedures. - Provides reception/concierge coverage as needed. Competencies: - Strong verbal and written communication skills. - Excellent customer service skills. - PC skills with MS Office Suite experience. - Ability to handle multiple tasks simultaneously. - Good organizational skills. - Working knowledge of MFD equipment. - Knowledge of shipping/receiving procedures. - Ability to validate packing slips and select proper packing materials. Qualifications and Education Requirements: - High School Diploma (or equivalent) required. - 1+ years prior work experience preferred. - Excellent organizational and time management skills. - Analytical and problem-solving abilities. - Current knowledge or ability to learn required computer-based systems. - Professional appearance and attitude. - Adherence to company policies and procedures. Physical Demands: - Ability to grasp, lift, and move packages using a wheeled cart (up to 60 lbs capacity). - Ability to lift or move 40 lbs or more frequently. - Ability to walk, bend, kneel, stand, and sit for extended periods. - Manual dexterity for operating office machinery. Travel: None or negligible. Pay Range: $18.50—$19.50 USD What We Offer: - Career growth opportunities. - Learning and development programs. - Employee recognition programs. - Comprehensive benefits including Medical, Dental, Vision, HSA, 401k with matching, Life Insurance, Disability coverage, Paid Time Off, and additional supplemental benefits.

🏢 Summary: Sales Operations Specialist role focused on revenue enablement, RFP and pitch management, pipeline optimization, sales content development, and cross-functional sales and marketing operations support. The position supports business development growth through lead generation, event activation, reporting, and sales enablement infrastructure in a digital marketing environment. Includes competitive compensation, hybrid work, professional development, and comprehensive benefits. 🗂️ Requirements: 2–6+ years in revenue enablement, sales enablement, or business development operations, Experience in digital marketing or agency environment, Expertise managing RFP and pitch processes, Knowledge of B2B sales funnels and lead generation strategies, Experience driving cross-functional revenue initiatives, Project management skills, Organizational skills, Stakeholder management skills, Communication skills, Ability to manage multiple priorities, Self-starter mindset 📃 Skills: Salesforce, Asana, ChatGPT, AwesomeTable, CassidyAI, Excel, B2B, RFP, CRM, Sales, Marketing, Reporting, Analytics 🏢 Description: About the Role: WITHIN is seeking a Sales Operation Specialist to build and scale the revenue enablement function across the full business development lifecycle. This role sits at the intersection of Sales, Marketing, and Revenue Operations, ensuring teams are equipped with the processes, content, and insights needed to drive consistent pipeline growth and revenue impact. You will own and optimize how new business is brought to market—from RFP strategy and pitch development to outbound/inbound lead generation support, event activation, and sales material development. This role requires a highly organized operator with strong strategic instincts who can both execute and elevate revenue-driving initiatives. Responsibilities include, but are not limited to: Revenue Strategy & Pipeline Enablement - Partner with Sales, Marketing, and Revenue Operations to drive alignment across pipeline generation and revenue growth initiatives - Support and operationalize outbound and inbound lead generation efforts, including outreach coordination, targeting strategy, and follow-up workflows - Help define and improve processes that increase conversion across the business development funnel - Track, analyze, and report on pipeline performance and enablement impact, identifying opportunities for optimization RFP, Pitch & Sales Enablement Leadership - Own and quarterback the end-to-end RFP and audit process, ensuring high-quality, strategic, and timely deliverables - Lead cross-functional collaboration to develop pitch narratives, presentations, and responses that differentiate the company in market - Provide strategic input to senior sales leadership on positioning, packaging, and go-to-market approaches - Continuously refine RFP and pitch materials based on performance, learnings, and evolving capabilities Event & Pre-Sales Activation - Own pre-event revenue activation strategies for key conferences and industry moments - Develop and execute outreach plans to drive meeting volume and qualified pipeline ahead of events - Coordinate cross-functional efforts to ensure sales teams are equipped with the right messaging, materials, and targets - Drive post-event follow-up processes to maximize conversion of event-driven opportunities Marketing & Content Enablement - Partner closely with Marketing to develop and deploy revenue-driving assets, including case studies, thought leadership, and campaign support materials - Own the development, organization, and evolution of all sales materials (decks, case studies, one-pagers, FAQs, etc.) - Ensure all materials reflect current positioning, capabilities, and proof points aligned to growth priorities - Identify content gaps and proactively drive creation of materials that support pipeline generation Sales Operations & Enablement Infrastructure - Build and maintain a centralized repository for RFP responses, FAQs, and sales materials to improve efficiency and consistency - Collaborate with Revenue Operations to refine sales processes, tools, and methodologies - Evaluate and implement enablement tools that improve team productivity and output quality - Lead ongoing sales training and enablement programs, including onboarding materials and continuous learning initiatives - Oversee contract organization and documentation workflows across platforms Must Have Qualifications/Experience - 2–6+ years of experience in revenue enablement, sales enablement, or business development operations within a digital marketing or agency environment - Strong expertise in managing and improving the RFP and pitch process - Proven ability to drive cross-functional initiatives that impact pipeline and revenue growth - Strong understanding of B2B sales funnels, lead generation strategies, and conversion metrics - Exceptional project management and organizational skills, with the ability to manage multiple high-priority workstreams - Excellent communication and stakeholder management skills, including experience working with senior leadership - Self-starter mindset with the ability to identify gaps and proactively build solutions Nice to Have Qualifications/Experience - Experience supporting or executing outbound/inbound lead generation and event-driven pipeline strategies - Familiarity with sales enablement and marketing tools (Asana, Salesforce, Cassidy AI, ChatGPT, AwesomeTable, etc.) - Experience working closely with marketing teams on content strategy and campaign execution - Experience building or managing content repositories or knowledge hubs - Exposure to data analysis and reporting tied to pipeline performance and sales effectiveness Interview Process - Excel knowledge and typing test Benefits - Unlimited vacation policy - Monthly phone stipend - Comprehensive medical, dental, and vision insurance options - 401(K) plan with matching - Dog friendly office - Hybrid work opportunity - Professional Development Program - Seamless allowance Compensation Total compensation based on education, experience, and skills level: $60,000–$126,658 Level 1 - $60,000–$87,600 Entry Level - Meets qualifications on a minimum basis Level 2 - $87,600–$115,200 Developing Level - Meets qualifications on a modest basis Level 3 - $115,200–$142,800 Junior Level - Exceeds qualifications on a moderate basis Level 4 - $142,800–$170,400 Middle Level - Exceeds qualifications on a strong basis Level 5 - $170,400–$198,000 Advanced Level - Exceeds qualifications on an extensive or advanced basis AI-Assisted Screening Notice As part of the initial application review process, an AI-assisted tool may be used to compare skills and job titles from resumes with the requirements of the role. The tool evaluates information based on contextual relevance and is used only to support the manual review process. It is not used to make hiring decisions.

🏢 Summary: Senior Account Executive responsible for driving strategic revenue growth by selling technical manufacturing solutions to Fortune 500 enterprise customers. The role focuses on prospecting, qualifying leads, building relationships with engineering and executive stakeholders, and closing high-value contracts. It requires strong experience in quota-carrying sales within the manufacturing sector and proficiency with CRM and virtual presentation tools. 🗂️ Requirements: 7+ years of quota-carrying sales experience, 2+ years selling technical products or services in manufacturing, 3+ years selling into Fortune 500 companies, Experience closing enterprise-level deals, Knowledge of manufacturing or engineering, Ability to travel 30–50%, Proficiency with CRM systems, Proficiency with virtual presentation tools, Bachelor's degree 📃 Skills: Salesforce, CRM, GoogleSuite, MicrosoftOffice, Zoom, WebEx, GoToMeeting 🏢 Description: The Senior Account Executive will be responsible for prospecting, qualifying and generating new business for existing enterprise customers. This includes developing an understanding of customer needs from prototype parts through to production and demonstrating the value of the company’s offerings to grow share of business. Responsibilities: - Sales of technical products and services to Fortune 500 customers - Strategic revenue growth of enterprise level customers - Initiating and building relationships with engineering staff, program management, procurement and executive management - Setting up sales calls for company executives and engineers with prospective clients - Qualify potential leads - Work with technical staff and internal colleagues to meet customer needs - Ensure data is accurately entered and managed within the company's CRM or other sales management system - Ensure all team members represent the company professionally - Propose winning solutions and negotiate contract terms - Participate in ongoing training and mentoring programs - Understand company goals to continually enhance performance - Perform all work in compliance with quality and safety systems, policies and procedures Qualifications: - 7+ years of sales experience in a quota carrying and closing role - 2+ years of experience selling technical products or services in the manufacturing space - 3+ years of experience selling into Fortune 500 companies - Demonstrated knowledge of manufacturing or engineering preferred - Ability to travel up to 30–50% - High proficiency with in-person and virtual customer presentations - Proficiency in Google Suite, Microsoft Office Suite, Zoom, WebEx or GoToMeeting - CRM experience with Salesforce or similar systems - Prospecting and sales planning skills - Excellent written and verbal communication skills - Strong negotiation skills and results driven - Ability to work in a fast-paced, high-growth environment - Bachelor's degree required Compensation and Benefits: The estimated base salary range for new hires into this role is $125,000–150,000 annually plus commission depending on job-related skills, relevant experience, and location. Benefits include 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; employee assistance programs and other wellbeing resources. For US based roles, participation in E-Verify is required after a job offer is accepted to confirm work authorization in the U.S.

🏢 Summary: Part-time Server role focused on delivering elevated dining experiences, managing guest service, handling POS orders, and supporting front-of-house operations in a fast-paced hospitality environment. The position requires strong menu knowledge, teamwork, and adherence to service and safety standards. Benefits include training, career development opportunities, and employee perks. 🗂️ Requirements: 2+ years experience in a similar server role, Ability to work in fast-paced high-volume environments, Knowledge of food allergies and guest service standards, Ability to use POS systems, Tips certification, Ability to work flexible shifts including weekends and holidays, Ability to work independently and in a team environment, Ability to complete training and Club School competencies, Ability to lift at least 20 pounds, Ability to stand and move for extended periods 📃 Skills: POS, Hospitality, CustomerService, FoodSafety, Upselling, Service, FOH, BOH, CashHandling, MenuKnowledge 🏢 Description: The Role… At Soho House a Part Time Server is responsible for understanding, discussing and educating members and guests on all menu items and allergies associated (if applicable) while presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. The role also collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest requests. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Quick Facts Main Duties - Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School - Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards - Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk - Complete all check out reports at the end of each shift and have it double checked and signed by management - Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable - Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests - Assist runners and bussers when possible with expo and service bar tickets to support all table orders - Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed - Knowledge of the menu, with the ability to make suggestions when asked by members and/or guests - Perform other duties as assigned by supervisor/manager Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity - Thrive in fast-paced, high-volume environments and maintain calm through quickly and effectively problem solving under pressure - Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests - Must be able to demonstrate competency as outlined in the training schedule and Club School - Must be able to work flexible shifts and schedules, including weekends and holidays as needed - Ability to take direction, work in a team environment and autonomously - Tips certified and POS knowledge Physical Requirements - Must be able to seize, grasp, turn and hold objects with hands - Must be able to make periodical fast paced movements required to go from one part of the property to others - Must be able to move, pull, carry or lift at least 20 pounds - Must be able to occasionally kneel, bend, crouch and climb - Must be able to perform physical activities such as lifting, cleaning, and stooping - Must be able to stand, walk, lift, and bend for long periods of time - Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat Why work with us... - Health Care + 401K: Full time employees are eligible for Medical, Dental & Vision benefits as well as a Retirement fund with a 2% match - Paid Time Off: Full-Time employees receive sick days and vacation days - Career Development: Opportunities to progress domestically or internationally as well as managerially or technically - Soho Impact: Mentoring, apprenticeship, local outreach and sustainability initiatives - Learning & Development: Extensive range of internally and externally run courses available for all employees - Cookhouse & House Tonic: Food and drink events, trips and training available to all employees - Team Events: Fitness sessions, cinema screenings and art classes available monthly - Team Meal: Substantial free meal provided while on duty in Houses & Restaurants Pay Range $18.47—$18.47 USD

🏢 Summary: Part-time Server role focused on delivering elevated dining service, managing guest interactions, handling POS orders, and supporting front-of-house operations in a fast-paced hospitality environment. The position requires strong customer service, teamwork, menu knowledge, and adherence to health and safety standards. 🗂️ Requirements: 2+ years experience in a similar server role, Ability to work in fast-paced, high-volume environments, Strong customer service and hospitality skills, Ability to solve problems under pressure, Competency in training schedule and Club School standards, Ability to work flexible shifts, weekends, and holidays, Ability to work independently and in a team environment, Tips certification, POS system knowledge, Ability to lift at least 20 pounds, Ability to stand, walk, bend, crouch, and lift for long periods 📃 Skills: POS, FOH, BOH, Hospitality, Service, Sales, Food, Beverage, Safety 🏢 Description: The Role… At Soho House a Part Time Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk • Complete all check out reports at the end of each shift and have it double checked and signed by management • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests • Assist runners and bussers when possible with expo and service bar tickets to support all table orders • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 2+ years' experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands • Must be able to make periodical fast paced movements are required to go from one part of the property to others • Must be able to move, pull, carry or lift at least 20 pounds • Must be able to occasionally kneel, bend, crouch and climb • Must be able to perform physical activities such as lifting, cleaning, and stooping • Must be able to stand, walk, lift, and bend for long periods of time • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat Why work with us... • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full-Time Employees have sick days and vacation days • Career Development: Opportunities for domestic or international career progression, both managerial and technical • Soho Impact: Mentoring, apprenticeship, local outreach and sustainability initiatives • Learning & Development: Internal and external courses available for employees • Cookhouse & House Tonic: Food and drink events, trips, and training opportunities • Team Events: Fitness sessions, cinema screenings, and art classes • Team Meal: Complimentary substantial meal while on duty In accordance with California law, the salary range for this role if filled within California is listed below. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $18.47—$18.47 USD