Server - Soho House Portland

🏢 Summary: Part-time Server role responsible for delivering an elevated dining experience by educating guests on menu items, managing orders through POS, and ensuring seamless service coordination between FOH and BOH. The position requires maintaining service standards, handling allergies and special requests, and supporting team operations in a fast-paced hospitality environment. The role also involves compliance with health and safety policies and completion of operational checklists and reports. 🗂️ Requirements: Minimum 2+ years experience in similar server role, Ability to work in fast-paced, high-volume environment, Demonstrated competency through required training schedule, Ability to work flexible shifts including weekends and holidays, Tips certification, POS system knowledge, Ability to follow health and safety regulations, Ability to lift at least 20 pounds, Ability to stand and perform physical tasks for extended periods 📃 Skills: POS, FoodSafety, AllergenKnowledge, ServiceStandards, OrderEntry, Upselling 🏢 Description: The Role At Soho House a Part Time Server is responsible for understanding, discussing and educating members and guests on all menu items and associated allergies while presenting an approachable and elevated experience by following Soho House Service Standards. The Server ensures successful service and guest satisfaction by collaborating with team members, completing pre-service and post-service duties, accurately entering orders into POS, and supporting additional member or guest requests. A successful Server maintains a positive and influential attitude, is detail oriented, process driven, and flexible while working under pressure to ensure seamless communication between Front of House (FOH) and Back of House (BOH) staff. Main Duties - Develop and maintain professional relationships with coworkers and management and complete checklists on all trained processes learned in Club School - Elevate the dining experience with food and drink pairing options and discuss specials to drive sales in accordance with Soho House Standards - Communicate with Management and Executive Chef regarding allergies or potential risks encountered during service - Complete checkout reports at the end of each shift with management sign-off - Adhere to health and safety policies and all company policies, procedures, standards, and applicable laws - Ensure food orders are plated and coursed correctly before serving - Assist runners and bussers with expo and service bar tickets to support table orders - Clean and stock server alley and bar area and polish silverware, plates, and glassware as needed - Maintain full knowledge of the menu and provide recommendations to members and guests - Perform other duties as assigned by supervisor or manager Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity - Ability to thrive in fast-paced, high-volume environments and solve problems under pressure - Demonstrated hospitality, approachability, and customer service focus - Demonstrated competency as outlined in training schedule and Club School - Ability to work flexible shifts including weekends and holidays - Ability to take direction and work both in a team and autonomously - Tips certified and POS knowledge Physical Requirements - Ability to grasp, turn, and hold objects - Ability to move quickly throughout the property - Ability to move, pull, carry, or lift at least 20 pounds - Ability to kneel, bend, crouch, climb, stoop, reach, push, twist, walk, and squat - Ability to stand, walk, lift, and bend for long periods Why work with us Soho House offers competitive compensation packages with global benefits and perks, along with training to develop technical and managerial skills. Health Care + 401K - Medical, Dental & Vision benefits for full-time employees - Retirement fund with 2% match Paid Time Off - Sick days and vacation days for full-time employees Career Development - Opportunities for domestic or international career progression Soho Impact - Community initiatives including mentoring, apprenticeship, outreach, and sustainability Learning & Development - Access to internal and external courses Cookhouse & House Tonic - Food and drink programs, training, and events Team Events - Monthly activities including fitness sessions, screenings, and art classes Team Meal - Complimentary substantial meal while on duty Pay Range $17.87 USD

🏢 Summary: Server role in a fast-paced hospitality environment focused on delivering elevated dining experiences, guest service, menu knowledge, and efficient front-of-house operations. The position requires collaboration with FOH and BOH teams, POS usage, and adherence to service and safety standards. 🗂️ Requirements: 2+ years of experience in a similar server role, Ability to work in fast-paced, high-volume environments, POS knowledge, Tips certification, Ability to work flexible shifts, weekends, and holidays, Ability to work independently and in a team environment, Demonstrated competency in training schedule and Club School, Knowledge of menu items and allergy awareness 📃 Skills: POS, FOH, BOH, Hospitality, Service, Sales, Food, Beverage 🏢 Description: The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk • Complete all check out reports at the end of each shift and have it double checked and signed by management • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests • Assist runners and bussers when possible with expo and service bar tickets to support all table orders • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 2+ years' experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to make periodical fast paced movements are required to go from one part of the property to others. • Must be able to move, pull, carry or lift at least 20 pounds. • Must be able to occasionally kneel, bend, crouch and climb is required. • Must be able to perform physical activities such as lifting, cleaning, and stooping. • Must be able to stand, walk, lift, and bend for long periods of time. • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $20.87—$20.87 USD

🏢 Summary: Part-time Server role focused on delivering elevated dining experiences, managing guest service, handling POS orders, and supporting front-of-house operations in a fast-paced hospitality environment. The position requires strong menu knowledge, teamwork, and adherence to service and safety standards. Benefits include training, career development opportunities, and employee perks. 🗂️ Requirements: 2+ years experience in a similar server role, Ability to work in fast-paced high-volume environments, Knowledge of food allergies and guest service standards, Ability to use POS systems, Tips certification, Ability to work flexible shifts including weekends and holidays, Ability to work independently and in a team environment, Ability to complete training and Club School competencies, Ability to lift at least 20 pounds, Ability to stand and move for extended periods 📃 Skills: POS, Hospitality, CustomerService, FoodSafety, Upselling, Service, FOH, BOH, CashHandling, MenuKnowledge 🏢 Description: The Role… At Soho House a Part Time Server is responsible for understanding, discussing and educating members and guests on all menu items and allergies associated (if applicable) while presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. The role also collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest requests. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Quick Facts Main Duties - Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School - Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards - Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk - Complete all check out reports at the end of each shift and have it double checked and signed by management - Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable - Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests - Assist runners and bussers when possible with expo and service bar tickets to support all table orders - Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed - Knowledge of the menu, with the ability to make suggestions when asked by members and/or guests - Perform other duties as assigned by supervisor/manager Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity - Thrive in fast-paced, high-volume environments and maintain calm through quickly and effectively problem solving under pressure - Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests - Must be able to demonstrate competency as outlined in the training schedule and Club School - Must be able to work flexible shifts and schedules, including weekends and holidays as needed - Ability to take direction, work in a team environment and autonomously - Tips certified and POS knowledge Physical Requirements - Must be able to seize, grasp, turn and hold objects with hands - Must be able to make periodical fast paced movements required to go from one part of the property to others - Must be able to move, pull, carry or lift at least 20 pounds - Must be able to occasionally kneel, bend, crouch and climb - Must be able to perform physical activities such as lifting, cleaning, and stooping - Must be able to stand, walk, lift, and bend for long periods of time - Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat Why work with us... - Health Care + 401K: Full time employees are eligible for Medical, Dental & Vision benefits as well as a Retirement fund with a 2% match - Paid Time Off: Full-Time employees receive sick days and vacation days - Career Development: Opportunities to progress domestically or internationally as well as managerially or technically - Soho Impact: Mentoring, apprenticeship, local outreach and sustainability initiatives - Learning & Development: Extensive range of internally and externally run courses available for all employees - Cookhouse & House Tonic: Food and drink events, trips and training available to all employees - Team Events: Fitness sessions, cinema screenings and art classes available monthly - Team Meal: Substantial free meal provided while on duty in Houses & Restaurants Pay Range $18.47—$18.47 USD

🏢 Summary: Part-time Server role focused on delivering elevated dining service, managing guest interactions, handling POS orders, and supporting front-of-house operations in a fast-paced hospitality environment. The position requires strong customer service, teamwork, menu knowledge, and adherence to health and safety standards. 🗂️ Requirements: 2+ years experience in a similar server role, Ability to work in fast-paced, high-volume environments, Strong customer service and hospitality skills, Ability to solve problems under pressure, Competency in training schedule and Club School standards, Ability to work flexible shifts, weekends, and holidays, Ability to work independently and in a team environment, Tips certification, POS system knowledge, Ability to lift at least 20 pounds, Ability to stand, walk, bend, crouch, and lift for long periods 📃 Skills: POS, FOH, BOH, Hospitality, Service, Sales, Food, Beverage, Safety 🏢 Description: The Role… At Soho House a Part Time Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk • Complete all check out reports at the end of each shift and have it double checked and signed by management • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests • Assist runners and bussers when possible with expo and service bar tickets to support all table orders • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 2+ years' experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands • Must be able to make periodical fast paced movements are required to go from one part of the property to others • Must be able to move, pull, carry or lift at least 20 pounds • Must be able to occasionally kneel, bend, crouch and climb • Must be able to perform physical activities such as lifting, cleaning, and stooping • Must be able to stand, walk, lift, and bend for long periods of time • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat Why work with us... • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full-Time Employees have sick days and vacation days • Career Development: Opportunities for domestic or international career progression, both managerial and technical • Soho Impact: Mentoring, apprenticeship, local outreach and sustainability initiatives • Learning & Development: Internal and external courses available for employees • Cookhouse & House Tonic: Food and drink events, trips, and training opportunities • Team Events: Fitness sessions, cinema screenings, and art classes • Team Meal: Complimentary substantial meal while on duty In accordance with California law, the salary range for this role if filled within California is listed below. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $18.47—$18.47 USD

🏢 Summary: Part-time Server role focused on delivering elevated dining experiences, managing food and beverage service, and supporting front-of-house operations in a fast-paced hospitality environment. The position requires strong customer service, menu knowledge, POS usage, and collaboration with kitchen and service teams. Benefits include training, career development, healthcare options for full-time employees, and team perks. 🗂️ Requirements: 2+ years experience in a similar server role, Ability to work in fast-paced high-volume environments, Knowledge of POS systems, Tips certification, Ability to work flexible shifts including weekends and holidays, Ability to work independently and in team environments, Knowledge of food allergies and menu items, Ability to follow health and safety regulations, Ability to complete physical duties including lifting up to 20 pounds, Completion of training and Club School competency requirements 📃 Skills: POS, Hospitality, CustomerService, FoodService, Upselling, FoodSafety, Communication, Teamwork 🏢 Description: The Role… At Soho House a Part Time Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties - Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School - Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards - Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk - Complete all check out reports at the end of each shift and have it double checked and signed by management - Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable - Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests - Assist runners and bussers when possible with expo and service bar tickets to support all table orders - Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed - Knowledge of the menu, with the ability to make suggestions when asked by members and/or guests - Performs other duties as assigned by supervisor/manager Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity - Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure - Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests - Must be able to demonstrate competency as outlined in the training schedule and Club School - Must be able to work flexible shifts and schedules, including weekends and holidays as needed - Ability to take direction, work in a team environment and autonomously - Tips certified and POS knowledge Physical Requirements - Must be able to seize, grasp, turn and hold objects with hands - Must be able to make periodical fast paced movements required to go from one part of the property to others - Must be able to move, pull, carry or lift at least 20 pounds - Must be able to occasionally kneel, bend, crouch and climb - Must be able to perform physical activities such as lifting, cleaning, and stooping - Must be able to stand, walk, lift, and bend for long periods of time - Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat Why work with us... - Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match - Paid Time Off: Full-Time Employees have sick days and vacation days - Career Development: Opportunities to progress domestically or internationally as well as managerially or technically - Soho Impact: Mentoring, apprenticeship, local outreach and sustainability initiatives - Learning & Development: Access to internally and externally run courses - Cookhouse & House Tonic: Food and drink events, trips, and trainings available to all employees - Team Events: Fitness sessions, cinema screenings and art classes - Team Meal: Complimentary substantial meal while on duty Pay Range $18.47—$18.47 USD

🏢 Summary: Part-time Server role focused on delivering elevated dining service, managing guest interactions, handling POS orders, and supporting front-of-house operations in a fast-paced hospitality environment. The position requires strong customer service skills, menu knowledge, teamwork, and flexibility with shifts. Employees receive training opportunities, benefits eligibility for full-time staff, and career development support. 🗂️ Requirements: 2+ years of experience in a similar server role, Ability to work in fast-paced, high-volume environments, POS knowledge, Tips certification, Ability to work flexible shifts, weekends, and holidays, Ability to work independently and in a team environment, Competency in service standards and training requirements, Ability to lift and carry at least 20 pounds, Ability to stand, walk, bend, crouch, and lift for long periods 📃 Skills: POS, Hospitality, CustomerService, FoodService, Upselling, CashHandling, Communication, Teamwork 🏢 Description: The Role… At Soho House a Part Time Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk • Complete all check out reports at the end of each shift and have it double checked and signed by management • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests • Assist runners and bussers when possible with expo and service bar tickets to support all table orders • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed • Knowledge of the menu, with the ability to make suggestions when asked by members and/or guests • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 2+ years' experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands • Must be able to make periodical fast paced movements required to go from one part of the property to others • Must be able to move, pull, carry or lift at least 20 pounds • Must be able to occasionally kneel, bend, crouch and climb • Must be able to perform physical activities such as lifting, cleaning, and stooping • Must be able to stand, walk, lift, and bend for long periods of time • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, training is offered to develop technical and managerial skills. • Health Care + 401K: Full time employees are eligible for Medical, Dental & Vision benefits as well as a retirement fund with a 2% match • Paid Time Off: Full-time employees have sick days and vacation days • Career Development: Opportunities to progress careers domestically or internationally as well as managerially or technically • Learning & Development: Internally and externally run courses available for all employees • Team Events: Fitness sessions, cinema screenings, and art classes available monthly • Team Meal: Complimentary meal provided while on duty in Houses & Restaurants Pay Range $18.47—$18.47 USD

🏢 Summary: Reception Manager role overseeing Club Reception operations, team leadership, and member relations in a fast-paced hospitality environment. Responsible for supervising staff, managing schedules and payroll, handling member inquiries and disputes, and ensuring service, compliance, and operational standards are met. Offers competitive compensation, benefits, and career development opportunities. 🗂️ Requirements: Minimum 6+ years relevant work experience, Minimum 3+ years in managerial/supervisory role, Experience managing and developing reception teams, Experience with high-volume phone lines and professional inquiry handling, Ability to manage staff scheduling and payroll, Strong problem-solving and conflict resolution skills, Ability to multitask in high-volume environment, Strong verbal and written communication skills, Flexible availability including nights, weekends, holidays, Ability to meet physical job requirements (standing 8+ hours, lifting 20 lbs) 📃 Skills: OpenTable, Salesforce, Opera, Payroll, Scheduling 🏢 Description: The Role At Soho House a Reception Manager in an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests' relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos! Main Duties Influential Leader, trainer and approachable mentor for process and ensure communication strategies / messaging are followed and consistency is maintained Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff. Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards for Soho House & Co Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation and ability to move from one task to another without loss of composure Organize, schedule and conduct staff meetings and agendas monthly Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk to support operating needs Process all members, guests as well as staff disputes and claims in a timely manner and communicate quickly to ensure everyone understands next steps and how to proceed Work with Reception Manager to establish and maintain department operating procedures Manage day-to-day Club Reception operation and respond in courteous, professional, and rapid manner in order to resolve all difficulties Ensure all systems are kept up to the date with accurate information and the Soho House standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications: Minimum of 6+ years of equivalent work experience (3+ years Managing/Supervisory capacity) Influencer and experienced leader in training and developing a fun, elevated and approachable environment within Reception Team Must have OpenTable, Salesforce and Opera experience is not a must but would be nice Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. Problem solving skills and bring conflict resolution to any anticipated or current matter Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment Strong communication skills and ability to understand and follow written and verbal instructions Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry, or lift at least 20 pounds. Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. Salary Range (New York): $80,000—$85,000 USD

🏢 Summary: The Runner is responsible for supporting restaurant service by preparing tables, delivering food orders, and ensuring seamless coordination between kitchen and servers. The role focuses on providing high-quality, hand-plated service and enhancing the overall dining experience in a fast-paced, high-volume environment. Success in this position requires strong teamwork, attention to service standards, and adherence to health and safety procedures. 🗂️ Requirements: Minimum 2+ years experience in similar role, Ability to work in fast-paced, high-volume environment, Ability to problem solve effectively under pressure, Demonstrated competency through training schedule and Club School, Ability to work flexible shifts including weekends and holidays, Ability to work both in a team and independently, Tips certification, POS knowledge, Ability to lift and carry at least 40 pounds, Ability to stand and move for extended periods (8+ hours) 📃 Skills: POS, FoodService, Plating, Expediting, AllergyProcedures 🏢 Description: The role… At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests who come to Soho House. As a Food Runner, your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience. A successful Runner thrives in a fast-paced environment, can problem solve in high-pressure situations and remain calm, approachable and professional. Main Duties Responsible for following Steps of Service set by Soho House & Co that includes but is not limited to; Refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders Accommodate special requests from guests or alternative solution that better suites business needs or advise management to further assess and provide options Thrive in high-volume and elevated service environment. Ensure the delivery of a seamless service by thinking quickly on your feet, managing / anticipating guest and member needs and ensure servers, Executive Chef and General Manager are supported. Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests Adhere to health and safety policy (allergy procedures) is followed as well as all Company processes, procedures, and standards and local, state, and federal law as applicable Work as one team with one goal; to serve members and guests their food and/or drink items in a timely manner and support the team by running items from expo and service bar that are outside of your section to Clean and stock server alley and expo area Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests Required Skills/Qualifications Minimum of 2+ years' experience in similar capacity Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules, including weekends and holidays as needed Ability to take direction, work in a team environment and autonomously Tips certified and POS knowledge Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry, or lift at least 40 pounds. Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$20.87—$20.87 USD

🏢 Summary: The Runner is responsible for supporting table service by delivering food orders, preparing and clearing tables, and ensuring seamless coordination between the kitchen and service team. The role focuses on providing high-quality, hand-plated service in a fast-paced, high-volume dining environment. This position requires strong teamwork, attention to service standards, and adherence to health and safety procedures. 🗂️ Requirements: Minimum 2+ years of experience in similar role, Ability to work in fast-paced, high-volume environment, Ability to problem solve effectively under pressure, Completion of required training and demonstrated competency, Availability for flexible shifts including weekends and holidays, Ability to follow health and safety policies and procedures, Tips certification, POS knowledge, Ability to lift at least 40 pounds, Ability to stand and work on feet for at least 8 hours 📃 Skills: POS, FoodService, Plating, ServiceStandards, HealthSafety, AllergyProcedures 🏢 Description: The role… At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests who come to Soho House. As a Food Runner, your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience. A successful Runner thrives in a fast-paced environment, can problem solve in high-pressure situations and remain calm, approachable and professional. Main Duties Responsible for following Steps of Service set by Soho House & Co that includes but is not limited to; Refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders Accommodate special requests from guests or alternative solution that better suites business needs or advise management to further assess and provide options Thrive in high-volume and elevated service environment. Ensure the delivery of a seamless service by thinking quickly on your feet, managing / anticipating guest and member needs and ensure servers, Executive Chef and General Manager are supported. Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests Adhere to health and safety policy (allergy procedures) is followed as well as all Company processes, procedures, and standards and local, state, and federal law as applicable Work as one team with one goal; to serve members and guests their food and/or drink items in a timely manner and support the team by running items from expo and service bar that are outside of your section to Clean and stock server alley and expo area Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests Required Skills/Qualifications Minimum of 2+ years' experience in similar capacity Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules, including weekends and holidays as needed Ability to take direction, work in a team environment and autonomously Tips certified and POS knowledge Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry, or lift at least 40 pounds. Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$20.87—$20.87 USD

🏢 Summary: Food Runner role focused on delivering high-quality dining service in a fast-paced hospitality environment, including table service, food delivery, guest support, and coordination with kitchen and service staff. The position requires strong customer service, teamwork, and the ability to perform under pressure while following service and safety standards. 🗂️ Requirements: 2+ years of experience in a similar role, Ability to work in fast-paced, high-volume environments, Problem-solving skills under pressure, Strong customer service and hospitality skills, Ability to work flexible shifts, weekends, and holidays, Ability to work independently and in a team environment, Completion of required training competencies, Tips certification, POS knowledge, Ability to lift up to 40 pounds, Ability to stand and move for extended periods 📃 Skills: POS, Tips, Service, Hospitality, Foodservice, CustomerService 🏢 Description: The role… At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests who come to Soho House. As a Food Runner, your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience. A successful Runner thrives in a fast-paced environment, can problem solve in high-pressure situations and remain calm, approachable and professional. Main Duties - Responsible for following Steps of Service set by Soho House & Co that includes but is not limited to; Refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders - Accommodate special requests from guests or alternative solution that better suites business needs or advise management to further assess and provide options - Thrive in high-volume and elevated service environment. Ensure the delivery of a seamless service by thinking quickly on your feet, managing / anticipating guest and member needs and ensure servers, Executive Chef and General Manager are supported. - Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests - Adhere to health and safety policy (allergy procedures) is followed as well as all Company processes, procedures, and standards and local, state, and federal law as applicable - Work as one team with one goal; to serve members and guests their food and/or drink items in a timely manner and support the team by running items from expo and service bar that are outside of your section - Clean and stock server alley and expo area - Knowledge of the menu, with the ability to make suggestions when asked by members and/or guests Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity - Thrive in fast-paced, high-volume environments and maintain calm, think quickly and effectively problem solve under pressure - Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests - Must be able to demonstrate competency as outlined in the training schedule and Club School - Must be able to work flexible shifts and schedules, including weekends and holidays as needed - Ability to take direction, work in a team environment and autonomously - Tips certified and POS knowledge Physical Requirements - Must be able to seize, grasp, turn and hold objects with hands - Must be able to work on your feet for at least 8 hours - Fast paced movements are required to go from one part of the club to others - Must be able to move, pull, carry, or lift at least 40 pounds - Occasionally kneel, bend, crouch and climb as required Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. - Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match - Paid Time Off: Full-Time Employees have sick days + vacation days - Career Development: Opportunities for domestic or international career progression, managerial or technical - Soho Impact: Community mentoring, apprenticeship, outreach and sustainability initiatives - Learning & Development: Internal and external training courses available for all employees - Cookhouse & House Tonic: Food and drink events, trips and training opportunities - Team Events: Fitness sessions, screenings and art classes - Team Meal: Complimentary meal while on duty In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $18.47—$18.47 USD