Server - Soho House Portland

The Role

At Soho House a Server is responsible for understanding, discussing and educating members and guests on all menu items and associated allergies (if applicable) while presenting an approachable and elevated experience by following Soho House Service Standards. The Server ensures the success of service and guest satisfaction, collaborates with team members, completes pre-service and post-service duties, accurately enters orders into POS, and remains attentive to support additional member or guest requests.

A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication between Front of House (FOH) and Back of House (BOH) staff.

Main Duties

• Develop and maintain professional relationships with coworkers and management and complete checklists on all trained processes learned in Club School.
• Elevate the dining experience with food and drink pairing options and discuss specials to drive sales through consistent, approachable communication and the highest level of service in accordance with Soho House Standards.
• Maintain communication and advise Management and Executive Chef on any allergies or potential risks encountered.
• Complete all checkout reports at the end of each shift and ensure management review and signature.
• Adhere to health and safety policies and all company policies, procedures, standards, and applicable laws.
• Ensure food orders are plated and coursed correctly before serving.
• Assist runners and bussers with expo and service bar tickets to support table orders.
• Clean and stock server alley and bar area; polish silverware, plates, and glassware as needed.
• Maintain full knowledge of the menu and provide suggestions when requested.
• Perform other duties as assigned by supervisor or manager.

Required Skills/Qualifications

• Minimum of 2+ years' experience in similar capacity.
• Ability to thrive in fast-paced, high-volume environments and problem solve under pressure.
• Demonstrated competency as outlined in the training schedule and Club School.
• Ability to work flexible shifts, including weekends and holidays.
• Ability to take direction, work in a team environment and autonomously.
• OLCC-certified and POS (Micros) knowledge.

Physical Requirements

• Ability to seize, grasp, turn, and hold objects.
• Ability to perform fast-paced movements across the property.
• Ability to move, pull, carry, or lift at least 20 pounds.
• Ability to kneel, bend, crouch, climb, lift, clean, stoop, stand, walk, reach, push, twist, and squat for extended periods.

Why work with us

Soho House offers competitive compensation packages with global benefits and perks and training to develop technical and managerial skills.

Health Care + 401K

• Full-time employees eligible for Medical, Dental & Vision benefits and Retirement fund with 2% match.

Paid Time Off

• Sick days and vacation days for full-time employees.

Career Development

• Opportunities for domestic or international progression, managerial or technical growth.

Soho Impact

• Community empowerment through mentoring, apprenticeship, local outreach, and sustainability.

Learning & Development

• Access to internally and externally run courses.

Cookhouse & House Tonic

• Monthly food and drink events, trips, and training opportunities.

Team Events

• Monthly fitness sessions, cinema screenings, and art classes.

Team Meal

• Complimentary substantial meal provided while on duty.