IT Manager

🏢 Summary: Remote Operations Manager, Government role overseeing government travel accounts, leading team performance, ensuring contract compliance, and acting as a subject-matter expert for government travel services. Responsible for reporting, scheduling oversight, call monitoring, and collaboration with leadership to maintain service quality and operational efficiency. Requires extensive corporate or government travel consulting experience and strong knowledge of GDS systems. 🗂️ Requirements: High School Diploma or GED, 5+ years corporate or government travel consulting experience, Strong knowledge of Worldspan, Strong knowledge of SABRE, Experience with government contracted travel accounts, Ability to manage performance tracking and reporting, Experience in call monitoring and operational oversight 📃 Skills: Worldspan, SABRE, GDS, Reporting, Reconciliation 🏢 Description: CI Azumano is seeking an Operations Manager, Government to support its growing remote team. The Operations Manager functions as the subject-matter expert for assigned government contracted accounts and must be fully knowledgeable of all contract requirements, provisions, and service details. The role works closely with Team Leads to build a cohesive team culture and support their professional development. Responsibilities include: - Work under the direction of the Director of Government Client Services to establish individual and team performance goals and develop plans for tracking and reporting goal achievement. - Serve as a problem-solving resource and trainer for team members. - Ensure Team Leads perform required monthly agent call monitoring. - Serve as Government Department technical subject matter expert (SME) when implementing new client service programs. - Oversee weekly/monthly agent scheduling to ensure proper telephone coverage for assigned accounts. - Approve Team Lead timesheets and ensure agent timesheets are corrected and approved timely. - Collaborate with management to assess team strengths and development needs. - Monitor service delivery and identify need for supervisory intervention related to products, services, or performance. - Provide ongoing written performance assessments, quarterly feedback, and annual review input. - Provide required monthly client reports, including CBA reconciliation reporting, telephone reporting, and refund/exchange reporting. Basic Qualifications: - High School Diploma or GED - 5 or more years of corporate or government travel consulting experience - Excellent communication and presentation skills with technical and non-technical users across different organizational levels - Strong knowledge of Worldspan and SABRE Benefits: The total rewards package includes competitive pay, flexible work-life balance, professional development opportunities, performance and recognition programs, and a comprehensive benefits package. Benefits include medical, dental, vision, life, and disability coverage; voluntary benefits (critical illness, hospital, accident); health savings and flexible spending accounts; and a 401K retirement plan. Full-time employees working at least 30 hours per week are eligible for benefits and paid leave programs. Equal Opportunity Statement: Equal employment opportunities are provided to all employees and applicants without regard to protected status. Hiring preference may be given to Seneca or Native individuals. Veterans with relevant expertise are encouraged to apply.

🏢 Summary: Remote Operations Manager role supporting government travel accounts, acting as subject-matter expert on contracted services and leading team performance, reporting, and compliance. The position focuses on managing team leads, ensuring service quality, overseeing reporting and reconciliation, and maintaining contractual standards. Requires extensive corporate or government travel consulting experience and strong knowledge of GDS systems. 🗂️ Requirements: High School Diploma or GED, 5+ years corporate or government travel consulting experience, Strong knowledge of Worldspan, Strong knowledge of SABRE, Experience with government contracted travel accounts, Ability to manage performance tracking and reporting, Experience in call monitoring and service quality oversight, Ability to produce client reports (CBA reconciliation, telephone, refund/exchange) 📃 Skills: Worldspan, SABRE, GDS, Reporting, Reconciliation, CallMonitoring, PerformanceTracking 🏢 Description: CI Azumano is seeking an Operations Manager, Government to support its growing remote team. The Operations Manager functions as the subject-matter expert for specific government contracted accounts assigned to their team and must be fully knowledgeable of all requirements, provisions, and service details stated in the contract. The role works closely with Team Leads to build a cohesive team culture and support their professional development. Responsibilities: Work under the direction and guidance of the Director of Government Client Services to: - Establish individual and team performance goals - Develop a plan for tracking and reporting team members' performance and goal achievement - Serve as a problem-solving resource and trainer for team members - Ensure Team Leads perform required monthly agent call monitoring - Serve as Government Department technical subject matter expert (SME) when working with Client Development team on implementation of new client service programs - Work with Team Leads to develop weekly/monthly agent work schedules and ensure proper telephone coverage for assigned accounts/contracts - Approve Team Lead time sheets and ensure agent time sheets are corrected and approved in a timely manner - Collaborate with management to assess strengths and challenges of team members to improve overall team capability - Maintain awareness of issues requiring supervisory intervention that could impact service delivery - Provide ongoing written assessments of team members’ professional performance, including quarterly feedback and annual performance review input - Provide required monthly client reports, including CBA reconciliation reporting, telephone reporting, and refund/exchange reporting Basic Qualifications: - High School Diploma or GED - 5 or more years of corporate or government travel consulting experience - Excellent communication and presentation skills with technical and non-technical users across different organizational levels - Strong knowledge of Worldspan and SABRE Benefits: - Competitive pay - Comprehensive benefits package including medical, dental, vision, life, and disability insurance - Voluntary benefits (critical illness, hospital, accident) - Health savings and flexible spending accounts - 401K retirement plan - Paid leave programs for eligible full-time employees - Flexible work-life balance - Professional development opportunities - Performance and recognition programs - 24/7 travel support environment

🏢 Summary: Remote Business Analyst role focused on analyzing and optimizing business processes within travel operations, supporting stakeholders with requirements gathering, documentation, and solution validation. The position involves driving data-driven decision-making through structured analysis techniques and supporting system implementations across project lifecycles. Full-time opportunity requiring U.S. citizenship or permanent residency. 🗂️ Requirements: U.S. Citizen or permanent resident, Bachelor's Degree, 3–5 years of relevant experience, Experience in large-scale system implementations across full project lifecycle, Ability to gather and document business and system requirements, Experience analyzing and documenting business processes using SOPs or workflow diagrams, Experience supporting user acceptance testing and defect reporting, Ability to work cross-functionally across Finance, IT, Operations, Quality, Strong documentation and presentation skills, Ability to manage multiple projects simultaneously 📃 Skills: ROI, BusinessCaseAnalysis, DAR, UAT, WorkflowDiagrams, ActivityDiagrams, FlowDiagrams, SOP, BusinessAnalysis, RequirementsGathering 🏢 Description: CI Azumano is seeking a Business Analyst to support a growing remote team. Description: This role is ideal for an individual passionate about establishing disciplined business processes, documenting those processes, measuring performance, and guiding the organization using structured analysis to make optimal business decisions. The candidate will work closely with stakeholders to gather requirements, develop solutions, and ensure the quality and effectiveness of business processes and decisions that support travel operations. The position requires strong analytical, communication, and consultative skills to optimize business processes. Responsibilities: - Collect, review, analyze, and manage system and user requirements from executive leadership and translate them into documentation, presentations, or draft analysis - Analyze business processes for gaps and document those gaps using Standard Operating Procedures or workflow diagrams - Leverage analytical techniques such as Return on Investment, Business Case Analysis, and Decision Analysis and Resolution (DAR) to facilitate optimal business decisions - Create diagrams such as activity diagrams and flow diagrams - Research solutions to increase work efficiency - Operate in a complex environment with multiple projects and stakeholders and participate in several projects simultaneously - Maintain knowledge of partner and product lifecycle processes - Perform solution assessment and validation, including support of user acceptance testing and defect/issue reporting - Ensure project delivery meets business requirements - Establish knowledge of client business challenges and priorities to translate into opportunities - Maintain regular client communication and satisfaction - Deliver presentations to clients and management teams - Contribute to project discovery, kickoff, proposals, and statements of work - Improve systems or processes by studying current practices and designing modifications - Follow defined business analysis requirements - Help establish critical path, milestones, delivery dates, and review client deliverables to ensure acceptance criteria are met - Provide leadership throughout project lifecycles from design through development - Help establish project test strategies, methodologies, and test plans and assist with test execution - Provide weekly status reports and monthly risk updates Basic Qualifications: - Bachelor's Degree and 3 to 5 years of relevant experience - Experience working cross-functionally across departments such as Finance, IT, Operations, and Quality - Proven ability to produce high-quality documentation and presentations with strong attention to detail - Excellent communication and presentation skills with technical and non-technical stakeholders - Ability to operate independently with minimal guidance - Experience with large-scale system implementations across all project phases - Strong business acumen to communicate effectively with business teams during IT service delivery Benefits: - Competitive pay - Comprehensive benefits package including medical, dental, vision, life, and disability insurance - Voluntary benefit programs (critical illness, hospital, accident) - Health savings accounts and flexible spending accounts - 401K retirement plan - Flexible work-life balance - Professional development opportunities - Performance and recognition programs - Paid leave programs for eligible full-time employees

🏢 Summary: Remote Operations Manager, Government role overseeing government travel accounts, ensuring contract compliance, team performance, and service delivery excellence. The position leads team development, reporting, scheduling, and client program implementation while acting as a subject-matter expert. Requires extensive corporate or government travel consulting experience and strong GDS expertise. 🗂️ Requirements: High School Diploma or GED, 5+ years of corporate or government travel consulting experience, Strong knowledge of Worldspan, Strong knowledge of SABRE, Ability to manage government contracted travel accounts, Experience with performance tracking and reporting, Ability to conduct call monitoring and quality assurance, Experience preparing client reports (CBA reconciliation, telephone, refund/exchange) 📃 Skills: Worldspan, SABRE, GDS, CBA, Reporting, CallMonitoring, PerformanceTracking, TravelConsulting 🏢 Description: CI Azumano is seeking an Operations Manager, Government to support our growing team. This position is remote. The Operations Manager functions as the subject-matter expert for the specific government contracted accounts that are assigned to their respective team and must be fully knowledgeable of all requirements, provisions, and service details stated in the contract. The Operations Manager works closely with Team Leads to create a cohesive team culture and support their professional development. Responsibilities include, but are not limited to: Work under the direction and guidance of the Director of Government Client Services to: (1) establish individual and team performance goals and (2) develop a viable plan for tracking and reporting team members' performance and goal achievement. Serve as a problem-solving resource and trainer for team members. Ensure that Team Leads perform required agent call monitoring on a monthly basis. Serve as a Government Department technical subject matter expert (SME) when working with the Client Development team on implementation of new client service programs. Work with Team Leads to ensure weekly/monthly work schedules are developed for agents and that proper telephone coverage is maintained for assigned accounts/contracts. Approve time sheets for Team Leads and ensure that agent time sheets are corrected and approved in a timely manner. Work closely with management to determine strengths and challenges of each team member to support professional development and improve overall team capability. Maintain awareness of any need for supervisory intervention related to products, services, or performance that could impact service delivery to customers. Provide ongoing written assessments of team members’ professional performance, including quarterly feedback and annual performance review input to the Director of Government Client Services. Provide required monthly reports to clients, including but not limited to CBA reconciliation reporting, telephone reporting, and refund/exchange reporting. Basic Qualifications: High School Diploma or GED 5 or more years of corporate or government travel consulting experience Excellent communication and presentation skills with technical and non-technical users across different levels of the organization Strong knowledge of Worldspan and SABRE Benefits: Competitive pay, benefits, and perks Flexible work-life balance Professional development opportunities Performance and recognition programs Comprehensive benefits package including medical, dental, vision, life, and disability coverage Voluntary benefit programs (critical illness, hospital, and accident) Health savings and flexible spending accounts 401K retirement plan Eligibility for benefits and paid leave programs for full-time employees working at least 30 hours per week

🏢 Summary: Remote Business Analyst role focused on analyzing and optimizing business processes within travel operations, supporting system implementations, and guiding data-driven decision-making. The position involves gathering requirements, documenting workflows, conducting business case and ROI analyses, and supporting testing and project delivery. This is a full-time opportunity open only to U.S. Citizens or permanent residents. 🗂️ Requirements: U.S. Citizen or permanent resident, Bachelor's Degree, 3–5 years of relevant experience, Experience in large-scale system implementations across full project lifecycle, Ability to gather and document business and system requirements, Experience creating workflow and activity diagrams, Experience supporting user acceptance testing and defect reporting, Strong analytical and business case development skills, Ability to work across cross-functional departments (Finance, IT, Operations, Quality), Ability to manage multiple projects and stakeholders simultaneously 📃 Skills: ROI, DAR, UAT, Workflow, Documentation, BusinessAnalysis, ProcessModeling, SystemImplementation, Testing, Reporting 🏢 Description: CI Azumano is seeking a Business Analyst to support a growing team. This position is remote and full-time. This role is ideal for an individual passionate about establishing disciplined business processes, documenting those processes, measuring performance, and guiding the organization through structured analysis to make optimal business decisions. The candidate will work closely with stakeholders to gather requirements, develop solutions, and ensure the quality and effectiveness of business processes that support travel operations. The position requires strong analytical, written and verbal communication, and consultative skills focused on business process optimization. Responsibilities include, but are not limited to: - Collect, review, analyze, and manage system and user requirements from executive leadership and translate them into documentation, presentations, or draft analyses - Analyze business processes for gaps and document them using Standard Operating Procedures or workflow diagrams - Leverage analytical techniques such as Return on Investment, Business Case Analysis, and Decision Analysis and Resolution (DAR) to support optimal business decisions - Create activity diagrams, flow diagrams, and related documentation - Research solutions to increase work efficiency - Operate in a complex environment with multiple projects and stakeholders - Perform solution assessment and validation, including support of user acceptance testing and defect and issue reporting - Ensure project deliverables meet defined business requirements - Establish understanding of client business challenges and translate them into opportunities - Maintain regular client communication and satisfaction - Contribute to project discovery, kickoff, proposals, and statements of work - Improve systems or processes by identifying and designing process modifications - Establish project critical paths, milestones, and delivery dates - Help establish project test strategies, methodologies, and test plans, and assist with test execution - Provide weekly status reports and monthly risk updates Basic Qualifications: - Bachelor's Degree and 3 to 5 years of relevant experience - Experience working cross-functionally across departments such as Finance, IT, Operations, and Quality - Proven ability to produce high-quality documentation and presentations with strong attention to detail - Excellent communication and presentation skills for technical and non-technical audiences - Ability to operate independently with minimal guidance - Experience in large-scale system implementations across all project phases from requirements through deployment - Strong business acumen to effectively communicate during daily operations and IT service delivery Benefits: - Competitive pay, benefits, and perks - Flexible work-life balance - Professional development opportunities - Performance and recognition programs - Comprehensive medical, dental, vision, life, and disability coverage - Voluntary benefits including critical illness, hospital, and accident coverage - Health savings accounts and flexible spending accounts - 401(k) retirement plan - Eligibility for benefits and paid leave programs for full-time employees working at least 30 hours per week

🏢 Summary: On-site GDS System Trainer role focused on delivering end-to-end process training within a travel management environment, with emphasis on GDS platforms and TMC operations. The position involves developing training materials, facilitating live and virtual sessions, and aligning programs with KPIs to improve team performance. Candidates will collaborate cross-functionally and support continuous improvement of training processes and systems. 🗂️ Requirements: High School Diploma or GED, 2-3 years of training and development experience in the travel industry, Experience training on GDS systems, Proficiency in Worldspan and Travelport+, Strong knowledge of TMC operations and team travel processes, Experience designing and delivering end-to-end process training, Understanding of training KPIs and performance metrics, Experience with LMS and e-learning platforms, Ability to facilitate in-person and virtual training sessions, Ability to work on-site and maintain a designated remote office with occasional travel 📃 Skills: GDS, Worldspan, Travelport+, Sabre, Galileo, Amadeus, LMS, e-learning, KPIs, TMC 🏢 Description: CI Azumano is seeking a GDS System Trainer to support its growing team. This position is on-site at the Virginia Beach office. Responsibilities Deliver comprehensive end-to-end process training for team members, focusing on GDS platforms and Travel Management Company (TMC) processes. Develop training materials, documentation, and presentations for GDS systems (Worldspan and Travelport+). Ensure that training is aligned with key performance indicators (KPIs) and other deliverables for effective learning and development. Work closely with cross-functional teams to enhance throughput and optimize training processes. Monitor, assess, and report on training effectiveness, adjusting as needed to meet team and company objectives. Facilitate training sessions, including live (in-person and virtual) training and e-learning modules, to improve team performance. Proactively identify training needs based on performance metrics and deliver solutions accordingly. Stay current with industry trends, GDS advancements, and travel management best practices to continuously improve training programs. Create dynamic and engaging training content and presentations. Monitor and report on training outcomes and learner performance, providing coaching and support as needed. Collaborate with other trainers, managers, and stakeholders to ensure quality and consistency of training programs and services. Serve as backup Consultant for other accounts/clients, as assigned. Must be amenable to remote work in a separate designated office at home with occasional travel to training sites. Qualifications High School Diploma or GED 2-3 years of experience in training and development within the travel industry Previous experience in training, preferably in the travel industry or GDS systems Proficient in using and teaching various GDS systems, such as Worldspan, Travelport+, Sabre, Galileo, or Amadeus Strong familiarity with team travel processes, specifically Travel Management Company (TMC) operations In-depth understanding of training KPIs and deliverables Proven ability to collaborate with cross-functional teams to deliver higher throughput and training effectiveness Experience in designing and delivering end-to-end process training in a travel-related environment Expertise in learning management systems (LMS) and e-learning platforms Excellent communication, presentation, and facilitation skills Ability to work independently and manage multiple training initiatives simultaneously

🏢 Summary: On-site GDS System Trainer role focused on developing and delivering end-to-end training programs for travel management teams, with emphasis on GDS platforms and TMC processes. The position involves creating training materials, facilitating live and virtual sessions, monitoring KPIs, and collaborating cross-functionally to improve performance and training effectiveness. Requires strong expertise in GDS systems and experience within the travel industry. 🗂️ Requirements: High School Diploma or GED, 2–3 years of training and development experience in the travel industry, Experience delivering training on GDS systems, Proficiency in Worldspan and Travelport+, Knowledge of Sabre, Galileo, or Amadeus, Strong understanding of Travel Management Company (TMC) processes, Experience designing end-to-end process training, Understanding of training KPIs and performance metrics, Experience with LMS and e-learning platforms, Ability to work independently and manage multiple training initiatives, Amenable to remote work with occasional travel 📃 Skills: Worldspan, Travelport+, Sabre, Galileo, Amadeus, GDS, LMS, e-learning, TMC, KPIs 🏢 Description: CI Azumano is seeking a GDS System Trainer to support its growing team. This position is on-site at the Virginia Beach office. Responsibilities - Deliver comprehensive end-to-end process training for team members, focusing on GDS platforms and Travel Management Company (TMC) processes. - Develop training materials, documentation, and presentations for GDS systems (Worldspan and Travelport+). - Ensure that training is aligned with key performance indicators (KPIs) and other deliverables for effective learning and development. - Work closely with cross-functional teams to enhance throughput and optimize training processes. - Monitor, assess, and report on training effectiveness, adjusting as needed to meet team and company objectives. - Facilitate training sessions, including live (in-person and virtual) training and e-learning modules, to improve team performance. - Proactively identify training needs based on performance metrics and deliver solutions accordingly. - Stay current with industry trends, GDS advancements, and travel management best practices to continuously improve training programs. - Create dynamic and engaging training content and presentations. - Monitor and report on training outcomes and learner performance, providing coaching and support as needed. - Collaborate with other trainers, managers, and stakeholders to ensure the quality and consistency of training programs and services. - Serve as backup Consultant for other accounts/clients, as assigned. - Must be amenable to remote work in a separate designated office at home with occasional travel to training sites. Qualifications - High School Diploma or GED - 2–3 years of experience in training and development within the travel industry - Previous experience in training, preferably in the travel industry or with GDS systems - Proficient in using and teaching various GDS systems, such as Worldspan, Travelport+, Sabre, Galileo, or Amadeus - Strong familiarity with team travel processes, specifically Travel Management Company (TMC) operations - In-depth understanding of training KPIs and deliverables - Proven ability to collaborate with cross-functional teams to deliver higher throughput and training effectiveness - Experience in designing and delivering end-to-end process training in a travel-related environment - Strong communication, presentation, and interpersonal skills - Ability to work independently and manage multiple training initiatives simultaneously - Expertise in learning management systems (LMS) and e-learning platforms Benefits - Competitive pay - Comprehensive benefits package including medical, dental, vision, life, and disability insurance - Voluntary benefits (critical illness, hospital, and accident) - Health savings and flexible spending accounts - Retirement 401K plan - Flexible work-life balance - Professional development opportunities - Performance and recognition programs - Paid leave programs for eligible full-time employees

🏢 Summary: Remote GDS Script Writer role focused on developing, maintaining, and optimizing scripting solutions within GDS systems to improve travel consultant efficiency and reduce errors and costs. The position involves writing, testing, and deploying scripts, gathering business requirements, supporting travel technology systems, and enhancing automation processes. Candidates must have strong expertise in Worldspan and Travelport Plus and experience working with GDS environments. 🗂️ Requirements: Extensive knowledge of Worldspan, Extensive knowledge of Travelport Plus, Experience writing, testing, debugging, and deploying GDS scripts, Ability to gather and translate business requirements into functional documentation, Experience supporting GDS and travel technology systems, Knowledge of Microsoft Office suite, Ability to work independently and manage multiple projects, Travel industry knowledge, Ability to travel for projects or team meetings 📃 Skills: Worldspan, Travelport, GDS, Scripting, Programming, Zendesk, Microsoft, Automation, Mid-office, Documentation 🏢 Description: CI Azumano is seeking a GDS Script Writer to support a growing team in a remote position. The GDS Script Writer's primary responsibility is to build, modify, simplify and maintain a travel consultant scripting package in the GDS that improves agent efficiency and reduces errors and cost. Roles and Responsibilities include but are not limited to: - Write GDS scripts, test, debug, document and deploy new and modified code. - Gather business requirements from key stakeholders related to the implementation or enhancement of any internal applications and processes and translate into a functional Statement of Work. - Receive internal and external client inquiries primarily via email or Zendesk, regarding product functionality or problems; research with the requestor to fully diagnose the issue then develop creative solutions and respond within established timelines. - Provide recommendations for optimization of existing automation features, operational processes, and capabilities where applicable to promote standardization and efficiency. - Develop and maintain a full workflow process map of all scripting including future phases and those under consideration. - Participate in code reviews for adherence to standards and specifications. - Monitor processes for expected performance and respond to errors and emergency problems. - Respond proactively, and in a timely manner, to service requests, project updates and agreed upon requests for information. - Conduct and/or participate in meetings to provide an overview of the scripting systems and processes as needed including the preparation of documentation as required. - Prepare and deliver regular progress reports to leadership that include: current workload, project status updates, current or potential barriers to success, along with recommended solutions. - Provide first level support to various travel technology systems such as GDS password resets, general mid-office support questions, list updates, etc. - Assume additional responsibilities as directed by management. Skills and Expectations: - Extensive knowledge of Worldspan and Travelport Plus. - Optional: Programming skills on platforms that would integrate with multiple GDS systems. - Knowledge of the entire Microsoft Office suite of products. - Strong organizational skills required to handle multiple projects and priorities simultaneously. - Must be able to work independently and complete deliverables on time and with the highest level of quality. - Travel knowledge required. - Team player required. - Ability to travel for projects or team meetings. Benefits: - Competitive pay, benefits, and perks. - Flexible work-life balance. - Professional development opportunities. - Performance and recognition programs. - Comprehensive benefits package including medical, dental, vision, life, and disability. - Voluntary benefit programs (critical illness, hospital, and accident). - Health savings and flexible spending accounts. - Retirement 401K plan. - Eligibility for benefits and paid leave programs for full-time employees working at least 30 hours per week.

🏢 Summary: Senior Cyber Security Engineer responsible for engineering, designing, and sustaining Comply-to-Connect (C2C) deployments across unclassified and classified environments. The role focuses on enterprise security infrastructure, network architecture, performance monitoring, and system accreditation support within large-scale data center environments. Requires hands-on experience with enterprise security technologies and an active TS/SCI with Polygraph. 🗂️ Requirements: Bachelor’s degree in Information Technology or related field (or 4+ years additional experience in lieu of degree), 5+ years of experience in Information Systems, Information Security, or Cyber Engineering, Hands-on experience with large-scale enterprise and data center deployments, Experience deploying enterprise security software (firewalls, IPS, Anti-Virus, network management systems), Knowledge of Windows and Linux systems, Knowledge of TCP/IP networking and 802.1x, IAT Level II certification (GSEC, Security+, SSCP, or CCNA-Security) or ability to obtain within 6 months, Active TS/SCI with Polygraph clearance 📃 Skills: C2C, Cybersecurity, Firewalls, IPS, Antivirus, TCP/IP, 802.1x, Windows, Linux, Cisco, ISE, Nmap, Nessus, Shell, Perl, XML 🏢 Description: Seneca Technologies is hiring for a Senior Cyber Security Engineer to join our team in Chantilly, VA. This team member will work to engineer, design, and sustain Comply-to-Connect (C2C) deployment support to migrate and maintain critical services across unclassified and classified environments. Responsibilities include but are not limited to: • Engineering, designing, and implementing C2C deployment support while managing the appliances, servers, and supporting infrastructure. • Coordinating with the network service provider to develop and maintain comprehensive network architecture diagrams. • Evaluating and recommending technology upgrades to address performance, standardization, and industry best practices. • Monitoring and investigating C2C performance and faults to recommend and institute required updates and changes. • Interacting with team members and customers at multiple levels to gather and coordinate vital technical information. • Supporting A&A activities related to cybersecurity technologies and system accreditation. Minimum Qualifications: • Bachelor’s degree in information technology or related field (or 4+ years of additional experience in lieu of a degree) • 5+ years of experience in Information Systems, Information Security and/or Cyber Engineering. • Hands on experience with technologies involved in large-scale enterprise deployments and data center environments. • Experience deploying enterprise security software products including but not limited to firewalls, IPS, Anti-Virus, and network management systems. • Knowledge of Windows and Linux systems, TCP/IP networking, 802.1x, and general network security concepts. • IAT Level II (GSEC, Security+, SSCP, or CCNA-Security) certification (or the ability to obtain it within 6 months of hire) Preferred Qualifications: • Certified Information Systems Security Professional (CISSP) certification. • Experience implementing vendor-agnostic C2C capabilities and services within DoD engineering and sustainment environments. • Proficiency with Cisco Identity Services Engine (ISE) and tools such as Nmap and Nessus • Knowledge of Shell, Perl, and XML Scripting to automate security tasks. Clearance Requirements: • An active TS/SCI with Polygraph. Physical Requirements: • Must be able to remain in a stationary position 50%. • Needs to occasionally move about inside the office to access file cabinets and office machinery. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

🏢 Summary: The Principal Cloud Engineer designs, implements, and manages secure multi-cloud infrastructures supporting mission-critical operations, with a strong focus on security monitoring and threat detection. The role leverages DevOps and Infrastructure as Code to automate, secure, and optimize AWS, Azure, Oracle, and GCP environments. Candidates must hold an active TS/SCI with Polygraph and meet DoD 8570 IAT Level 2 requirements. 🗂️ Requirements: Bachelor's degree or 4+ additional years of IT experience, 7+ years hands-on cloud engineering or development experience, Experience designing and deploying cloud solutions using DevOps tools, Experience with Infrastructure as Code (IaC) tools, Experience with scripting and workflow automation, Experience meeting security requirements in complex environments, DoD 8570 IAT Level 2 certification or ability to obtain within 6 months, Active TS/SCI with Polygraph 📃 Skills: AWS, Azure, Oracle, GCP, Terraform, ARM, Ansible, BICEP, AzureDevOps, Jenkins, GitLab, Docker, Kubernetes, PowerShell, Python, Bash, YAML, JSON, AzureCLI, LogicApps, AzureFunctions, AzureMonitor, LogAnalytics, Defender, Sentinel, GitHub, TOGAF, Zachman 🏢 Description: Seneca Technologies is hiring a Principal Cloud Engineer to design, implement, and manage secure cloud infrastructures supporting mission-critical operations, with a strong focus on security monitoring and threat detection. This role supports complex cloud environments using modern DevOps tools and practices, collaborating across teams to solve technical challenges. Responsibilities: • Support AWS, Azure, Oracle, and GCP cloud services and infrastructure using Infrastructure as Code (IaC) tools such as Terraform or ARM templates. • Troubleshoot and resolve issues in cloud environments while implementing cloud security best practices. • Leverage Azure data services including Azure Monitor, Log Analytics, Microsoft Defender, and Microsoft Sentinel to ensure security posture and compliance. • Write and maintain automation scripts in PowerShell, Python, or Azure CLI and execute them using Logic Apps and Azure Functions. • Configure network security groups (NSGs), application gateways, and other network controls to protect cloud resources. • Manage cloud compute, storage, networking, and database services while applying security compliance standards. • Collaborate with stakeholders to ensure systems meet all requirements. Minimum Qualifications: • Bachelor's degree or 4+ additional years of IT experience in lieu of a degree • 7+ years of hands-on experience in cloud engineering and/or development • Experience designing and deploying cloud-based solutions using DevOps tools such as Azure DevOps, Jenkins, GitLab, or Docker • Experience with Infrastructure as Code (IaC) tools like ARM templates, Terraform, Ansible, or BICEP • Familiarity with cloud template technologies including GitHub Enterprise and architecture frameworks such as TOGAF or Zachman • Experience automating workflows using scripting tools such as PowerShell, Bash, Python, YAML, or JSON • Experience meeting security requirements in complex environments • DoD 8570 IAT Level 2 certification (e.g., Security+, CCNA Security) or ability to obtain within 6 months of hire Preferred Qualifications: • Familiarity with container technologies such as Kubernetes and experience with Google Cloud Platform • Understanding of FIPS-199, NIST SP 800-53, NIST SP 800-53A, NIST SP 800-37, and DoD Cloud Security Requirements Guide • Microsoft certifications such as Azure Administrator Associate, Azure Security Engineer Associate, or Azure Solutions Architect Expert Clearance Requirements: • Active TS/SCI with Polygraph Physical Requirements: • Must be able to remain in a stationary position 50% • Occasionally move about inside the office to access file cabinets and office machinery Benefits: • Competitive pay and comprehensive benefits package • Medical, dental, vision, life, and disability coverage • Voluntary benefits including critical illness, hospital, and accident insurance • Health savings and flexible spending accounts • 401(k) retirement plan • Paid leave programs for eligible full-time employees