Case Manager - Outreach (JR 5634)

🏢 Summary: Full-time Case Manager role within Interim Housing Services supporting individuals experiencing homelessness through individualized service planning, coordinated entry navigation, crisis intervention, and housing stabilization. The position involves conducting assessments, developing service plans, maintaining documentation, and connecting clients to health and social services to help them secure and maintain housing. Driving is required and the role is fully on-site in California with set work schedules. 🗂️ Requirements: Employment eligibility in the U.S., CPR/First Aid certification (or willingness to obtain), Successful completion of tuberculosis test, Successful completion of background screening, Successful completion of drug test, Valid driver's license, Reliable transportation, Proof of vehicle insurance and ownership, Ability to qualify for company insurance coverage, Ability to work on-site in California, Driving as essential job function 📃 Skills: CaseManagement, VI-SPDAT, HIPAA, CrisisIntervention, RiskAssessment, MotivationalInterviewing, TraumaInformedCare, Documentation, CoordinatedEntrySystem 🏢 Description: WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. Salary: $27.75 to $33.83 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Non-Exempt Driving Required Two Work schedules - Tuesday thru Saturday 12:30pm to 9:00pm and Sunday thru Thursday 7:00am to 3:30pm Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing Services team as the Case Manager at the Evans Lane Office. ABOUT THE JOB As part of the Interim Housing Services team, the Case Managers role's main function is to assist clients in breaking the cycle of homelessness by utilizing a "whatever it takes" approach. This position supports clients through all phases of homelessness, including but not limited to: on the street, interim housing, transitional housing, and permanent housing. They assist clients with accessing and maintaining necessary services among healthcare, social services, interpersonal support systems, and navigating through a coordinated entry system (CES). This position will provide individualized supportive services by helping each client develop a plan to address strengths, barriers, support health needs, increase income, and find and maintain housing. As part of the care plan, they identify each area in which clients will need assistance to accomplish the outlined goals and objectives (i.e. scheduling appointments, applying for public benefits, etc.) and focuses on housing and health as necessary outcomes for success. Position Responsibilities include: Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals Completes program specific assessments (e.g. VI-SPDAT) Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90 day review with the participant after initial intake Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current participant file with all required documents Maintains confidentiality of participant files per HIPAA and all applicable guidelines Develops therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals Provides crisis intervention and risk assessment services focused on increasing safety and enhancing the clients' ability to independently solve problems, utilize effective coping skills, and manage and self -coordinate their own care, including services for individuals with chronic trauma Uses motivational interviewing and trauma-informed care in service delivery Maintains current, thorough knowledge of community resources and utilizes them to provide comprehensive, wrap-around services to clients PREFERRED QUALIFICATIONS Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field. MINIMUM QUALIFICATIONS All levels of education and experience are welcome MANDATORY REQUIREMENTS Have employment eligibility verification Have or be able and willing to obtain CPR/First Aid training Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: Have reliable transportation A valid driver's license Proof of insurance and ownership for personal vehicles used during work duties The ability to qualify for PATH's insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. CALIFORNIA-BASED WORK EXPECTATIONS We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California. PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time. WHAT WE OFFER In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

🏢 Summary: Full-time CalAIM Case Manager role supporting Medi-Cal beneficiaries experiencing homelessness through care coordination and individualized service planning. The position focuses on intake, assessments, referrals, documentation, and ongoing case management to improve health outcomes and housing stability. Driving is required and candidates must meet compliance and screening standards. 🗂️ Requirements: Employment authorization in the U.S., CPR/First Aid certification (or willingness to obtain), Completion of TB test, background screening, and drug test, Valid driver’s license, Reliable transportation, Proof of insurance and vehicle ownership, Ability to qualify for employer insurance coverage, Work performed within California 📃 Skills: Medi-Cal, CalAIM, VI-SPDAT, CPR, FirstAid, Documentation, CaseManagement, DriverLicense 🏢 Description: Salary: $23.00 to $28.00 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Non-Exempt Driving Required Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. ABOUT THE JOB PATH's CalAIM program provides services to participants receiving services through managed care plans. Through these partnerships, staff provide support to eligible Medi-Cal beneficiaries experiencing homelessness, including chronic homelessness, and who have at least one complex physical, behavioral or developmental health need with the goal of improving health outcomes and/or decreasing utilization of high-cost services. The Case Manager role's main function is to assist clients in breaking the cycle of homelessness by utilizing a "whatever it takes" approach. Position Responsibilities include: - Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs - Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals - Completes program specific assessments (e.g. VI-SPDAT) - Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the participant after initial intake - Maintains documentation standards as required by the Program and policies, including completing case file notes in a timely manner and maintaining a complete, accurate, and current participant file with all required documents PREFERRED QUALIFICATIONS - Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field MINIMUM QUALIFICATIONS - All levels of education and experience are welcome MANDATORY REQUIREMENTS - Employment eligibility verification - CPR/First Aid training (or willingness to obtain) - Tuberculosis Test - Background Screening - Drug Test DRIVING REQUIREMENTS - Reliable transportation - Valid driver's license - Proof of insurance and ownership for personal vehicles used during work duties - Ability to qualify for employer insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. CALIFORNIA-BASED WORK EXPECTATIONS All regular and customary work must be performed within the state of California. Some roles may involve multiple designated worksites or approved off-site locations, but positions are not fully remote. WHAT WE OFFER - Medical, dental and vision coverage - Vacation and sick time - Paid holidays - Retirement plan

🏢 Summary: Full-time Case Manager role supporting individuals experiencing homelessness through intake, service planning, housing support, and coordination of healthcare and social services. The position involves individualized case management, assessments, and participant advocacy within interim housing services. Driving is required, and candidates must complete background, drug, and health screenings. 🗂️ Requirements: Employment authorization in the U.S., Ability to obtain CPR/First Aid training, Completion of tuberculosis test, Completion of background screening, Completion of drug test, Reliable transportation, Valid driver's license, Proof of vehicle insurance and ownership, Ability to qualify for company insurance coverage, Ability to conduct intake assessments and individualized service planning, Ability to coordinate healthcare and social service referrals, Strong analytical and communication skills, Ability to work collaboratively with participants and stakeholders 📃 Skills: CPR, FirstAid, VI-SPDAT, CES, CaseManagement, Healthcare, Assessment, Driving 🏢 Description: WHY WORK FOR US?We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. JR 5729Case Manager- City Team IHS San Diego, CA Salary: $23.00 to $28.00 per hourPay Frequency: 24 Pay Periods Per YearFull TimeNon-ExemptDriving RequiredLower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. -- PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing Services team as the Case Manager. ABOUT PATHSince its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. ABOUT THE JOBThe Case Manager role's main function is to assist clients in breaking the cycle of homelessness by utilizing a "whatever it takes" approach. This position supports clients through all phases of homelessness, including but not limited to: on the street, interim housing, transitional housing, and permanent housing. They assist clients with accessing and maintaining necessary services among healthcare, social services, interpersonal support systems, and navigating through a coordinated entry system (CES). Position Responsibilities include: Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals Completes program specific assessments (e.g. VI-SPDAT) Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the participant after initial intake WHAT YOU BRINGWe're looking for candidates with: Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks. Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others. Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention. Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges. Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome. Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries. PREFERRED QUALIFICATIONS Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field. MINIMUM QUALIFICATIONS All levels of education and experience are welcome MANDATORY REQUIREMENTSRegardless of qualifications, candidates must: Have employment eligibility verification Have or be able and willing to obtain CPR/First Aid training Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test DRIVINGDriving is an essential function of this position. To meet the employment requirements for this role, all candidates must: Have reliable transportation A valid driver's license Proof of insurance and ownership for personal vehicles used during work duties The ability to qualify for PATH's insurance coverage EMPLOYMENT ELIGIBILITYApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years. CALIFORNIA-BASED WORK EXPECTATIONSWe are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California. PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time. WHAT WE OFFERIn addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan. READY TO MAKE A DIFFERENCE THROUGH ACTION?If this position sounds like a fit, please submit your application today. A resume is required. PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.

🏢 Summary: Full-time Interim Housing Site Facility Manager responsible for overseeing daily operations of an interim housing shelter, ensuring safe and compliant facility management, and supervising onsite services and staff. The role includes operational oversight of kitchen, security, transportation, and janitorial services, along with program monitoring, reporting, and budget coordination. Position requires experience in homeless services or related fields and the ability to meet compliance and driving requirements. 🗂️ Requirements: Minimum 2 years experience in healthcare, case management, homeless services, or working with vulnerable populations, Employment eligibility in the U.S., Ability to obtain CPR/First Aid certification, Successful completion of Tuberculosis test, Successful completion of background screening, Successful completion of drug test, Valid driver's license, Reliable transportation, Proof of vehicle insurance and ownership, Ability to qualify for company insurance coverage, Authorization to work within the state of California 📃 Skills: CPR, FirstAid, Reporting, Billing, Budgeting, QualityAssurance, DataAnalysis, ProgramMonitoring 🏢 Description: WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. Salary: $70,304.00 - $83,595.00 per year Pay Frequency: 24 Pay Periods Per Year Full Time Exempt Driving Required Shift: Tuesday – Saturday, 7:00am - 3:30pm ABOUT THE JOB The Program Operations Manager will supervise the interim housing site, focusing on ensuring safe, stable shelter for individuals experiencing homelessness. This position is directly responsible for supervising onsite shelter operations, including kitchen, security, transportation, and janitorial services. This position is responsible for ensuring safe, secure onsite operations, including providing responsive service and effective resolution to onsite staff, volunteers, and partners. Operations and Facilities Management & Oversight - In collaboration with the Associate Director, provide administrative oversight of the core functions, including kitchen, security, transportation, and janitorial services, to ensure safe and compliant onsite operations. This includes program monitoring, regular inspections, responding to specific program inquiries from outside partners, and working with the Finance department to monitor program budgets. Provide administrative oversight of the team, including but not limited to billing, program documentation, quality assurance, weekly, monthly, annual, and ad hoc program reporting. Position Responsibilities include: Operations and Facilities Management & Oversight Staff Support and Development Neighborhood management Program Outreach PREFERRED QUALIFICATIONS Three (3) years of experience in healthcare, case management, homeless services or working with vulnerable populations. One (1) year of supervisory experience in homeless services or related social services field strongly preferred. MINIMUM QUALIFICATIONS Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations. MANDATORY REQUIREMENTS Have employment eligibility verification Have or be able and willing to obtain CPR/First Aid training Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: Have reliable transportation A valid driver's license Proof of insurance and ownership for personal vehicles used during work duties The ability to qualify for insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. To avoid potential conflicts of interest and ensure the integrity of programs, individuals who are currently receiving services or have received services within the past two years are not eligible for employment. CALIFORNIA-BASED WORK EXPECTATIONS All regular and customary work must be performed within the state of California. Some roles may include multiple designated worksites or approved off-site locations, but positions are not fully remote and may be fully on-site depending on operational requirements. WHAT WE OFFER We offer a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

🏢 Summary: Full-time Program Associate role providing administrative and clerical support to program leadership, staff, and clients in a social services environment. The position involves coordinating procurement, supporting reports and projects, organizing meetings, and assisting with documentation and compliance tasks. Driving is required, along with completion of background checks and mandatory trainings. 🗂️ Requirements: Employment eligibility verification, CPR/First Aid certification (or willingness to obtain), Completion of Tuberculosis Test, Successful Background Screening, Successful Drug Test, Reliable transportation, Valid driver's license, Proof of vehicle insurance and ownership, Ability to qualify for company insurance coverage, Authorization to work in the U.S., Work performed within California, Driving as an essential job function 📃 Skills: CPR, FirstAid, Documentation, Reporting, Procurement, DataAnalysis, Research 🏢 Description: WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. Salary: $21.00 to $26.00 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Non-Exempt Driving Required Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. ABOUT THE JOB The Program Associate provides general administrative support to the programs, which may include leadership, staff, residents and client participants. This includes supporting the overall organization of the department, handling administrative duties, and assisting with procedures, policies, and projects. Position Responsibilities include: Provide administrative and clerical support to management and direct line staff Coordinate purchases and procurement of approved requests for supplies, equipment, and client assistance items. Assist with research, preparation, and written documentation for special projects, presentations, and meetings. Plan and coordinate department meetings Assist with completing reports as necessary WHAT YOU BRING Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks. Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Contribute to team goals and recognize the strengths and contributions of others. Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention. Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Generate innovative solutions to problems or challenges. Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome. Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries. PREFERRED QUALIFICATIONS Two (2) years' experience working in a relevant field. MINIMUM QUALIFICATIONS All levels of education and experience are welcome. MANDATORY REQUIREMENTS Have employment eligibility verification Have or be able and willing to obtain CPR/First Aid training Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: Have reliable transportation A valid driver's license Proof of insurance and ownership for personal vehicles used during work duties The ability to qualify for insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. CALIFORNIA-BASED WORK EXPECTATIONS All regular and customary work must be performed within the state. Approval for work outside of the office does not establish approval for work to be conducted outside of California. Work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time. WHAT WE OFFER In addition to a rewarding work environment, employees receive a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan. READY TO MAKE A DIFFERENCE THROUGH ACTION? If this position sounds like a fit, please submit your application today. A resume is required.

🏢 Summary: Part-time Employer Outreach & Career Services Specialist role focused on actively sourcing job opportunities and matching recent graduates with employers. The position combines alumni engagement, multi-channel outreach, and direct employer relationship building to drive strong placement outcomes. Success is measured by high engagement rates, effective use of CRM tools, and consistent job placements. 🗂️ Requirements: Minimum 2–3 years experience in Career Services, workforce development, university, or technical staffing environment, Hands-on experience with Handshake, Hands-on experience with HubSpot or similar CRM, Proficiency in Google Suite (Docs, Sheets, Drive, Meet), Ability to conduct multi-channel outreach (email, phone, text), Strong written and verbal communication skills, Experience sourcing employers and facilitating job placements 📃 Skills: Handshake, HubSpot, CRM, GoogleDocs, GoogleSheets, GoogleDrive, GoogleMeet, Email, Phone, Texting, DataTracking 🏢 Description: Title: Employer Outreach & Career Services Specialist Reports to: Program Manager Rate: $27 - $30/hour A massive part of this role isn't just getting alumni job-ready - it's actively bringing the jobs to them. As our Employer Outreach & Placement Specialist, you will serve as the crucial link between eager, qualified college graduates and companies looking for talent. You will spend your days hunting for open roles, building relationships with hiring managers, and advocating for our alumni pool. This isn't a passive advisory role; it's an active matchmaking position where you will source leads, pitch candidates, and open doors that accelerate our graduates' careers. You will actively engage with recent graduates and alumni via multi-channel outreach, schedule 1:1 coaching sessions, and bridge the gap between talent and opportunity by building relationships with potential employers. Key Responsibilities Alumni Engagement & Multi-Channel Outreach - Execute proactive outreach campaigns to recent graduates and alumni using email, phone, and text message to drive engagement with Career Services. - Maintain an active pipeline of unplaced alumni, consistently re-engaging them to understand their career goals and employment status. - Track and document all outreach efforts, touchpoints, and engagement metrics. Employer Outreach & Placement Services - Actively source and connect with potential employers to identify open roles, internships, and hiring needs that align with the alumni pool. - Act as a "matchmaker" by pitching qualified alumni directly to hiring managers and facilitating interviews. - Stay informed of industry hiring trends to provide relevant, actionable market insights to job seekers. Qualifications & Requirements Minimum Requirements: - Minimum 2–3 years of direct experience within a Career Services department, workforce development, university, or technical staffing environment. - Hands-on experience using Handshake, HubSpot (or a similar CRM), and Google Suite (Docs, Sheets, Drive, Meet). - Exceptional written, verbal, and interpersonal communication skills, including the ability to text and cold-call alumni and employers with professionalism. Preferred (Not Required): - Certified Professional Career Coach (CPCC), Certified Professional Resume Writer (CPRW), or equivalent certification. - Experience building and scaling employer partner networks. What Success Looks Like in This Role - High Engagement: Converting cold alumni outreach into active 1:1 coaching relationships. - Strong Placement Rates: Moving alumni from "searching" to "hired" through targeted employer connections. - Data Accuracy: Keeping HubSpot updated in real time, ensuring accurate tracking of alumni progress and communication histories.

🏢 Summary: The role involves overseeing daily center operations and managing regional scheduling to ensure efficient staffing, compliance, and high-quality service delivery. The Operations Manager coordinates cross-functional teams, optimizes scheduling processes, monitors KPIs, and maintains operational systems to support performance and growth. This fully on-site position requires strong leadership, scheduling expertise, and proficiency with operational platforms such as CentralReach and Google Workspace. 🗂️ Requirements: 2+ years experience in operations, scheduling, or team management, Leadership or supervisory experience, Experience managing schedules and staffing coordination, Proficiency with Google Workspace or similar software, Proficiency with scheduling or operational systems (CentralReach preferred), Ability to maintain accurate data and documentation, Knowledge of HIPAA and compliance standards, Bachelor’s degree in business, healthcare, psychology, education, or related field preferred, Ability to work fully on-site Monday–Friday, 40 hours per week 📃 Skills: CentralReach, GoogleWorkspace, Scheduling, WorkforcePlanning, DataTracking, Reporting, Payroll, Billing, Timekeeping, HIPAA 🏢 Description: The Operations Manager is responsible for overseeing the daily operations of the Bardstown Area while managing all regional scheduling functions. This role ensures the center operates efficiently, maintains compliance standards, and delivers a high-quality experience for both staff and families. This position serves as a cross-functional operational leader supporting clinical, recruiting, and leadership teams. The role is responsible for aligning staffing, scheduling, and operational processes to support strong performance, minimize service disruption, and drive key business metrics. This role may evolve over time based on business needs and may support additional operational initiatives as assigned. Quick Facts Pay Rate: $50,000—$55,000 USD Fully on-site role, Monday–Friday, 40 hours per week Hours typically range from 8:00 AM to 7:00 PM; flexibility required based on operational needs Primary Functions Include: Center Operations (COS) - Oversee daily operations of the center, ensuring a safe, organized, and high-quality environment - Serve as the primary point of contact for families for non-clinical needs and general communication - Maintain facility operations including supplies, vendor coordination, and overall center upkeep - Ensure compliance with safety protocols, building procedures, and authorized access requirements - Support intake logistics, including assessment scheduling and onboarding coordination Scheduling & Learner Coordination - Own all regional scheduling, including building and maintaining staff and learner schedules - Manage real-time scheduling adjustments including callouts, cancellations, and reroutes - Support schedule optimization by coordinating make-ups and minimizing lost hours - Develop schedule proposals and support alignment between staff availability and learner needs - Partner with clinical and recruiting teams to ensure timely staffing and learner placement - Monitor scheduling trends and proactively address gaps and cancellation impact Staff Supervision & Support - Supervise BTs, RBTs, and center-based staff across onboarding, development, and retention - Monitor staff attendance, availability, and time-off requests - Support coverage planning and resolution of staffing gaps - Partner with clinical leadership on staff performance and training coordination - Promote a positive team environment focused on accountability and engagement Administrative & Operational Support - Maintain accurate and up-to-date data within CentralReach and other operational systems - Support payroll, billing, timekeeping, and documentation processes to ensure accuracy and compliance - Assist with onboarding and offboarding coordination and employee documentation - Manage center-related expenses, supplies, and purchasing needs - Ensure compliance with company policies and applicable labor laws Operational Performance & KPI Management - Monitor key performance metrics, including utilization, cancellations, and scheduling efficiency - Track and follow up on scheduling gaps, unconverted appointments, and lost service hours - Maintain scheduling tools, trackers, and reporting systems to support operations - Identify and implement process improvements to increase efficiency and performance Data Tracking & Reporting - Track and report on staffing needs, scheduling gaps, and utilization trends - Monitor intake pipeline and learner launch progress - Prepare and maintain operational reports to support leadership decision-making Collaboration & Communication - Serve as the primary scheduling and operations point of contact for the region - Manage and respond to the scheduling inbox in a timely and professional manner - Partner with clinical, recruiting, HR, and leadership teams to align staffing and operations - Participate in leadership meetings and support execution of operational priorities New Learner & Growth Support - Coordinate initial schedules for new learners in alignment with staffing and scheduling expectations - Partner with recruiting to support timely staffing for new cases - Support center growth initiatives, tours, and operational readiness - Assist with planning and support for new center launches as needed Qualifications Skills/Abilities - Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment - Excellent communication skills – in person, by phone, and in writing - Strong interpersonal and leadership skills with the ability to supervise and support team members - Ability to problem-solve quickly and make sound operational decisions - Strong attention to detail and ability to maintain accurate data and documentation - Ability to manage scheduling complexities and adapt to real-time operational changes - Ability to act with professionalism, accountability, and sound judgment - Proficient with Google Workspace or related software - Proficiency with or the ability to quickly learn scheduling and operational systems (CentralReach preferred) - Knowledge of HIPAA and operational compliance standards preferred Education & Experience Requirements - Bachelor's degree in business, healthcare, psychology, education, or related field preferred - 2+ years of experience in operations, scheduling, or team management (ABA or healthcare preferred) - Leadership or supervisory experience required - Experience managing schedules, staffing coordination, or workforce planning strongly preferred - Experience with CentralReach or similar systems a plus - Strong organizational and time management skills with the ability to manage competing priorities - Excellent communication and interpersonal skills - Ability to handle sensitive or confidential information with discretion Physical Requirements - The ability to sit and stand for extended periods throughout the workday - The ability to walk and move throughout the center environment as needed - The ability to lift at least 25 lbs - The ability to operate a computer and office equipment consistently throughout the workday

🏢 Summary: Full-time on-site Case Manager role supporting attorneys in personal injury pre-litigation and some litigation cases. The position focuses on case management, client and provider communication, document handling, and ensuring efficient case progression. Ideal for candidates with legal case management experience and strong organizational and technical skills. 🗂️ Requirements: Minimum 1 year Legal Case Manager experience, Experience drafting and reviewing legal documents, Experience managing medical records, Understanding of personal injury cases, Proficiency in Microsoft Office (minimum 2 years), Strong verbal and written communication skills, Ability to work 100% on-site 📃 Skills: Microsoft, FileVine, CaseManagement, LegalDrafting, MedicalRecords 🏢 Description: Are you ready to make a significant impact in personal injury cases? We are seeking a dedicated and detail-oriented Case Manager to support attorneys through all phases of pre-litigation and some litigation. This is a 100% on-site position. What You'll Do: - Manage personal injury pre-litigation and some litigation cases, providing essential support to attorneys and clients. - Work closely with attorneys throughout all phases of pre-litigation to ensure smooth case progression. - Maintain effective communication with clients, providers, and insurance companies, handling inquiries and updates. - Manage documents, deadlines, and case details with a proactive and organized approach. What You Need: Experience: - Minimum 1 year of Legal Case Manager experience required; 3–5 years preferred. - Proven ability to draft and review legal documents. - Experience in medical records management and understanding of personal injury cases preferred. Technical Skills: - Proficiency in Microsoft Office (2 years required). - Familiarity with FileVine or other case management systems preferred. - Excellent verbal and written communication skills. What You Get: - Full-time position with opportunities for professional growth. - Dental, vision, and health insurance. - Supplemental insurance and paid time off. - Collaborative and supportive team environment focused on professional development.

🏢 Summary: Human Resources Generalist role focused on benefits administration, multi-state leave management, HR compliance, and HRIS support in an on-site corporate environment. The position includes managing employee benefit programs, ADA accommodations, workers’ compensation, payroll support, and HR process improvements. Offers flexible scheduling, comprehensive benefits, paid time off, and professional development opportunities. 🗂️ Requirements: Bachelor's degree in Human Resources, Business Administration, Psychology, Organizational Development, or related field, 3–5+ years of progressive Human Resources experience, 2+ years of employee benefits and multi-state leave administration experience, Experience with Washington and California leave laws, Experience with HRIS systems, Fluent English communication skills, Proficiency in Microsoft Office applications, Ability to work on-site during office hours 📃 Skills: Workday, HRIS, Excel, Word, Outlook, FMLA, ADA, Payroll, Benefits, Compliance 🏢 Description: Position Overview Flexible Schedule: This position is Monday through Friday, with flexible start times between 6-9am and end times between 3-6pm. Corporate office hours are Monday through Friday, 7am to 4pm. Flexibility to work additional hours may be required to meet company/project needs. On-Site Requirement: This position requires physical presence at the corporate office during office hours. Compensation Package $82,000 to $90,000 / year What We Offer - Competitive starting wages - A company-wide commitment to diversity and inclusion - A positive work environment where employee contributions are valued - A fun culture with team building activities and events - Competitive medical, dental, and vision benefits. Employer pays 85% of employee premiums - 401k contribution opportunity with an annual company match - Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year) - Paid vacation starting at three weeks and increasing with tenure - 13 paid holidays, including 2 personal holidays of your choice - Comprehensive training programs and development opportunities What We're Looking For - Bachelor's degree in Human Resources, Business Administration, Psychology, Organizational Development, or a related field required - 3–5+ years of progressive Human Resources experience - 2+ years of experience administering employee benefits and multi-state leave programs required, including experience with Washington and California leave laws - Experience with HRIS systems required; Workday experience highly preferred - Experience supporting a workforce of 200+ employees preferred - SHRM-CP, PHR, or similar HR certification preferred - Demonstrates exceptional attention to detail and organizational abilities - Proficient in effective communication and teamwork - Maintains a positive outlook and embraces a collaborative team approach - Shows responsibility and takes pride in their work - Fluent in English, with strong reading, speaking, and writing skills - Proficient in Microsoft Office applications, including Excel, Word, and Outlook Your Role - Administer health, dental, vision, life, and supplemental insurance plans, including annual open enrollment, qualifying life events, and carrier reconciliation - Manage 401(k) plan operations, including enrollments, contribution changes, compliance testing, and vendor relationship management - Administer FMLA and state paid leave programs across WA, CA, OR, AZ, NY, and UT from initial designation through return to work - Track leave dates, notices, and documentation - Ensure compliance with applicable state and federal laws - Coordinate communication with managers, employees, and payroll throughout the leave lifecycle - Manage multi-state workers' compensation programs - Review and approve benefits changes in Workday, ensuring accuracy of enrollments and deductions - Manage ADA accommodation requests, including the interactive process, documentation, and coordination with managers - Conduct job description audits and updates, partnering with managers to ensure accuracy and alignment with compensation bands - Provide support for the annual performance review cycle, including coordination of timelines, templates, and communications - Serve as a resource for managers on compensation-related questions and HR policy - Maintain accurate and up-to-date employee records in Workday - Identify inefficiencies in HR processes and recommend and implement improvements - Support HR reporting, audits, and compliance with federal and multi-state employment laws - Provide on-site payroll support - Serve as a resource for managers and employees on HR policies and procedures - Assist with all HR projects and initiatives The responsibilities above are not all-inclusive. Our Mission & Culture At American Capital Group, the mission is to be an innovator and leader in multifamily housing solutions. The organization prioritizes respect, collaboration, integrity, and transparency to create a work environment where every voice is heard and valued. Candidate Screening & Interview Process Candidates should be prepared to complete an online assessment test and participate in virtual and/or on-site interviews. Background Checks and Screenings Candidates should be prepared to undergo a background check and complete a 4-panel drug screening. Background checks may include professional reference checks, credit checks, criminal history reviews, social media screenings, and education, certification, and employment verifications. Equal Opportunity Employer The company is committed to fostering an inclusive workplace and encourages applicants from diverse backgrounds to apply.

🏢 Summary: Manager, Client Service role overseeing client service teams within a financial advisory environment, combining people management, operational oversight, and hands-on client service responsibilities. The position focuses on improving team productivity, ensuring exceptional client experience, and serving as a subject matter expert on complex financial account topics. Offers competitive compensation, incentive eligibility, and a comprehensive benefits package. 🗂️ Requirements: Bachelor’s degree (Business, Economics, Accounting, Finance or related), Minimum 2 years financial industry experience, Minimum 2 years client-facing experience, Ability to manage and develop team members, Proficiency with financial planning software, Proficiency with Salesforce, Proficiency with MS Office Suite 📃 Skills: Salesforce, MSOffice, FinancialPlanningSoftware, HRSystems, Timekeeping, PerformanceManagement, 10b5-1, RMD, TaxLossHarvesting, CashAudits 🏢 Description: Job Summary: The Manager, Client Service works collaboratively with the Director, Client Service on: team member management and development, increasing overall productivity of direct reports, promoting excellence in servicing the existing client base with efficiency and attention to detail, and performing Client Service Specialist responsibilities. Responsibilities: People Management - Participate in the hiring, training, mentoring and supervision of all Client Service Specialists, Client Service Coordinators and Interns in an office - Maximize talent via employee development and coaching - Facilitate a strong team culture and sharing of best practices across an office or team - Partner with Client Service Leadership Team to facilitate ongoing CSS training and development - Handle all manager functions in the HR system including timekeeping, PTO requests, and performance reviews for direct reports Operations Management - Optimize productivity by coordinating Client Service Specialist coverage and prioritizing workflow within the office - Ensure an exceptional client experience in the office/team - Act as a local contact for operational issues or challenges - Serve as subject matter expert for complex account-related topics such as 10b5-1 plans, pledged asset lines, account overlays, and separate account managers - Coordinate local projects such as RMDs, tax loss harvesting, cash audits, and tracking of new deposits Leadership - Directly impact growth and client retention and monitor progress toward team goals - Participate as a member of the senior manager's leadership team to contribute to local strategy decisions - Coordinate team meetings and events - Identify scalable solutions and process improvements and collaborate with relevant departments to update processes - Support Branch Operations on new projects and initiatives - Support Learning and Development on Client Service Specialist trainings - Office management responsibilities as assigned Requirements: Education: - Bachelor’s degree or equivalent (preferably Business, Economics, Accounting or Finance related) Experience: - Minimum 2 years of financial industry related experience - Minimum 2 years of client-facing experience - Experience interacting with individuals at all income levels in a professional and confidential manner Certifications: - Notary designation a plus Job Skills: - Self-motivated and well-organized with ability to work independently and in a team - Excellent verbal, written, analytical and organizational skills - Technical and analytical ability with multi-tasking and project management skills - Proficiency with financial planning software, Salesforce and MS Office Suite - Flexible, reliable, trustworthy, and able to maintain confidentiality Work Schedule: Monday through Friday, 8:00AM – 5:00PM. Working Conditions: Professional office environment with assigned workstation. Compensation: - Base Pay Range: $100,000—$110,000 USD - Eligible for incentive compensation programs Benefits: - Company Paid Basic Life & AD&D Insurance - Company Paid Short-Term and Long-Term Disability Insurance - Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance - Three Cigna medical plan offerings including two High Deductible Health Plans and one Traditional Co-Pay plan - Kaiser Medical plans available in California - Health Savings Account (HSA) with company contributions (for HDHP enrollment) - Two Dental plans - Vision Insurance - Dependent Care Savings Account - 14 Company Paid Holidays including a full week off at Thanksgiving - Generous paid time off for vacation and sick days - Employee Assistance Plan - Family Medical Leave - Paid Parental Leave (8 weeks) - Maternity benefits combining STD and Parental Leave - Adoption Assistance Reimbursement Program - Company Paid Concierge Services - 401(k) Retirement Plan with Traditional and Roth options and employer match - Pet Insurance - Personalized financial planning and guidance at preferred employee pricing