Case Manager

🏢 Summary: Full-time, on-site Case Manager role supporting attorneys in personal injury pre-litigation and some litigation cases. The position focuses on managing case files, drafting and reviewing legal documents, handling medical records, and maintaining communication with clients and insurance providers. Ideal for candidates with legal case management experience who thrive in a fast-paced, detail-oriented environment. 🗂️ Requirements: Minimum 1 year Legal Case Manager experience, Experience drafting and reviewing legal documents, Experience managing medical records, Understanding of personal injury cases, Proficiency in Microsoft Office (minimum 2 years), Strong verbal and written communication skills, Ability to work 100% on-site 📃 Skills: Microsoft, FileVine, Litigation, Pre-litigation, Documentation, MedicalRecords, CaseManagement 🏢 Description: Why Work For Us Alexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm with offices across the nation. We handle complex cases and provide each attorney and staff with the support they need to best serve our clients. Our team prides itself on skill, experience, compassion, and commitment, giving clients the utmost attention and care while fighting for what they deserve. What We Value - Client Commitment - Integrity - A Will to Win - Teamwork - Personal Accountability - Passion Are you ready to make a significant impact in personal injury cases? We are seeking a dedicated and detail-oriented Case Manager to support attorneys through all phases of pre-litigation and some litigation. This is a 100% on-site position. What You'll Do: - Manage personal injury pre-litigation and some litigation cases, providing essential support to attorneys and clients. - Work closely with attorneys throughout all phases of pre-litigation to ensure smooth case progression. - Maintain effective communication with clients, providers, and insurance companies, handling inquiries and updates. - Manage documents, deadlines, and case details with strong organizational skills and a proactive approach. What You Need: Experience: - Minimum 1 year of Legal Case Manager experience required; 3–5 years preferred. - Proven ability in drafting and reviewing legal documents. - Experience in medical records management and understanding personal injury cases (highly preferred). Technical Skills: - Proficiency in Microsoft Office (2 years required). - Familiarity with FileVine or other case management systems (preferred). - Excellent verbal and written communication skills. What You Get: - Full-time position with opportunities for growth. - Dental, vision, and health insurance. - Supplemental insurance and paid time off. - Supportive, collaborative work environment focused on professional development. Alexander Shunnarah Trial Attorneys is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: Full-time onsite Case Manager role supporting personal injury pre-litigation and some litigation matters. The position involves working closely with attorneys, managing case documentation and deadlines, and communicating with clients, providers, and insurance companies. The offer includes competitive pay, uncapped commission potential, and comprehensive benefits. 🗂️ Requirements: 3+ years of personal injury legal case management, legal assistant, or bodily insurance claims negotiation experience, Experience drafting and reviewing legal documents, Experience managing medical records, Knowledge of personal injury cases, Proficiency in Microsoft Office, Strong verbal and written communication skills, Ability to manage documents, deadlines, and case details, Experience with FileVine or other case management systems preferred 📃 Skills: Microsoft, FileVine, Litigation, Documentation, Negotiation, Claims, Records 🏢 Description: Why Work For Us Alexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Alabama with offices across the nation. We handle complex cases and provide each attorney and staff with the support they need enabling us to best serve our clients. Our attorneys and staff pride themselves on their skill set, experience, compassion, and commitment. We are dedicated to giving our clients the utmost attention and care while fighting for them to get what they deserve. At Alexander Shunnarah Trial Attorneys, we take a real approach. We are innovative, always finding ways to be better, and have a go-getter mentality across the board. Each team member plays a critical role in our mission. What We Value - Client Commitment - Integrity - A Will to Win - Teamwork - Personal Accountability - Passion Are you ready to make a significant impact in personal injury cases? We're on the lookout for a dedicated and detail-oriented Case Manager to join our team and support our attorneys through all phases of pre-litigation and some litigation. If you're passionate about client advocacy and have experience as a Claims Adjuster or Personal Injury Case Manager/Legal Assistant, this role is perfect for you. This is a 100% onsite role at our downtown Birmingham office on 4th Ave N. What You'll Do: - Drive Success: Manage personal injury pre-litigation and some litigation cases, providing essential support to attorneys and clients. - Be a Key Player: Work closely with attorneys throughout all phases of pre-litigation, ensuring smooth and efficient case progression. - Engage Directly: Maintain effective communication with clients, providers, and insurance companies, handling inquiries and updates with precision. - Stay Organized: Utilize your organizational skills and proactive approach to manage documents, deadlines, and case details effectively. What You Need: Experience: - Minimum 3 years of Personal Injury Legal Case Manager/Legal Assistant, or Bodily Insurance Claims Negotiation experience required; 5+ years preferred - Proven ability in drafting and reviewing legal documents. - Experience in medical records management and understanding personal injury cases (highly preferred). - Tech-Savvy: Proficiency in Microsoft Office (2 years required) and familiarity with FileVine or other case management systems (preferred). - Communication Skills: Excellent verbal and written communication skills are essential for this role. What You Get: - A Great Role: Full-time position with opportunities to grow and contribute to impactful cases. - Comprehensive Benefits: Dental, vision, and health insurance, plus supplemental insurance and paid time off. - A Supportive Environment: Join a team that values collaboration, innovation, and your professional development. - A Competitive Salary: $25/hour ($52,000/year) + uncapped commission plan (~$1000-3000/month on average) Alexander Shunnarah Trial Attorneys is committed to a diverse and inclusive workplace. Alexander Shunnarah Trial Attorneys is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

🏢 Summary: Full-time on-site Legal Assistant role supporting attorneys in personal injury pre-litigation and some litigation matters. The position involves managing case files, drafting legal documents, handling medical records, and communicating with clients and insurance companies. Ideal for candidates with prior legal assistant or case management experience in a fast-paced environment. 🗂️ Requirements: Minimum 1 year Legal Assistant or Case Manager experience, Experience drafting and reviewing legal documents, Experience managing medical records, Understanding of personal injury cases, Proficiency in Microsoft Office (minimum 2 years), Strong verbal and written communication skills, Ability to work 100% on-site 📃 Skills: Microsoft, FileVine, Office, CaseManagement, LegalDrafting, MedicalRecords 🏢 Description: Why Work For Us Alexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm with offices across the nation. We handle complex cases and provide each attorney and staff with the support they need to best serve our clients. Our attorneys and staff pride themselves on their skill set, experience, compassion, and commitment. We are dedicated to giving our clients the utmost attention and care while fighting for them to get what they deserve. What We Value - Client Commitment - Integrity - A Will to Win - Teamwork - Personal Accountability - Passion Are you ready to make a significant impact in personal injury cases? We're looking for a dedicated and detail-oriented Legal Assistant to support our attorneys through all phases of pre-litigation and some litigation. This is a 100% on-site position. What You'll Do: - Manage personal injury pre-litigation and some litigation cases, providing essential support to attorneys and clients. - Work closely with attorneys throughout all phases of pre-litigation to ensure smooth case progression. - Maintain effective communication with clients, providers, and insurance companies, handling inquiries and updates. - Manage documents, deadlines, and case details effectively. What You Need: Experience: - Minimum 1 year of Legal Assistant or Case Manager experience required; 3–5 years preferred. - Proven ability in drafting and reviewing legal documents. - Experience in medical records management and understanding personal injury cases (highly preferred). Technical Skills: - Proficiency in Microsoft Office (2 years required). - Familiarity with FileVine or other case management systems (preferred). - Excellent verbal and written communication skills. What You Get: - Full-time position with opportunities to grow and contribute to impactful cases. - Dental, vision, and health insurance, plus supplemental insurance and paid time off. - A collaborative and supportive team environment focused on professional development. Alexander Shunnarah Trial Attorneys is committed to a diverse and inclusive workplace and is an equal opportunity employer.

🏢 Summary: Manager, Client Service role overseeing client service teams within a financial advisory environment, combining people management, operational oversight, and hands-on client service responsibilities. The position focuses on improving team productivity, ensuring exceptional client experience, and serving as a subject matter expert on complex financial account topics. Offers competitive compensation, incentive eligibility, and a comprehensive benefits package. 🗂️ Requirements: Bachelor’s degree (Business, Economics, Accounting, Finance or related), Minimum 2 years financial industry experience, Minimum 2 years client-facing experience, Ability to manage and develop team members, Proficiency with financial planning software, Proficiency with Salesforce, Proficiency with MS Office Suite 📃 Skills: Salesforce, MSOffice, FinancialPlanningSoftware, HRSystems, Timekeeping, PerformanceManagement, 10b5-1, RMD, TaxLossHarvesting, CashAudits 🏢 Description: Job Summary: The Manager, Client Service works collaboratively with the Director, Client Service on: team member management and development, increasing overall productivity of direct reports, promoting excellence in servicing the existing client base with efficiency and attention to detail, and performing Client Service Specialist responsibilities. Responsibilities: People Management - Participate in the hiring, training, mentoring and supervision of all Client Service Specialists, Client Service Coordinators and Interns in an office - Maximize talent via employee development and coaching - Facilitate a strong team culture and sharing of best practices across an office or team - Partner with Client Service Leadership Team to facilitate ongoing CSS training and development - Handle all manager functions in the HR system including timekeeping, PTO requests, and performance reviews for direct reports Operations Management - Optimize productivity by coordinating Client Service Specialist coverage and prioritizing workflow within the office - Ensure an exceptional client experience in the office/team - Act as a local contact for operational issues or challenges - Serve as subject matter expert for complex account-related topics such as 10b5-1 plans, pledged asset lines, account overlays, and separate account managers - Coordinate local projects such as RMDs, tax loss harvesting, cash audits, and tracking of new deposits Leadership - Directly impact growth and client retention and monitor progress toward team goals - Participate as a member of the senior manager's leadership team to contribute to local strategy decisions - Coordinate team meetings and events - Identify scalable solutions and process improvements and collaborate with relevant departments to update processes - Support Branch Operations on new projects and initiatives - Support Learning and Development on Client Service Specialist trainings - Office management responsibilities as assigned Requirements: Education: - Bachelor’s degree or equivalent (preferably Business, Economics, Accounting or Finance related) Experience: - Minimum 2 years of financial industry related experience - Minimum 2 years of client-facing experience - Experience interacting with individuals at all income levels in a professional and confidential manner Certifications: - Notary designation a plus Job Skills: - Self-motivated and well-organized with ability to work independently and in a team - Excellent verbal, written, analytical and organizational skills - Technical and analytical ability with multi-tasking and project management skills - Proficiency with financial planning software, Salesforce and MS Office Suite - Flexible, reliable, trustworthy, and able to maintain confidentiality Work Schedule: Monday through Friday, 8:00AM – 5:00PM. Working Conditions: Professional office environment with assigned workstation. Compensation: - Base Pay Range: $100,000—$110,000 USD - Eligible for incentive compensation programs Benefits: - Company Paid Basic Life & AD&D Insurance - Company Paid Short-Term and Long-Term Disability Insurance - Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance - Three Cigna medical plan offerings including two High Deductible Health Plans and one Traditional Co-Pay plan - Kaiser Medical plans available in California - Health Savings Account (HSA) with company contributions (for HDHP enrollment) - Two Dental plans - Vision Insurance - Dependent Care Savings Account - 14 Company Paid Holidays including a full week off at Thanksgiving - Generous paid time off for vacation and sick days - Employee Assistance Plan - Family Medical Leave - Paid Parental Leave (8 weeks) - Maternity benefits combining STD and Parental Leave - Adoption Assistance Reimbursement Program - Company Paid Concierge Services - 401(k) Retirement Plan with Traditional and Roth options and employer match - Pet Insurance - Personalized financial planning and guidance at preferred employee pricing

🏢 Summary: Full-time Case Manager - Outreach position focused on supporting individuals experiencing homelessness through intake, assessments, individualized service planning, and resource coordination to achieve housing stability. The role involves field outreach, documentation, compliance with program standards, and driving as part of daily responsibilities. Position offers competitive pay and benefits within a structured Monday–Friday schedule. 🗂️ Requirements: Employment eligibility verification, CPR/First Aid certification (or willingness to obtain), Completion of Tuberculosis test, Successful background screening, Successful drug test, Reliable transportation, Valid driver's license, Proof of insurance and vehicle ownership, Ability to qualify for company insurance coverage, Authorization to work in the U.S., Ability to perform work within California, Driving as an essential job function 📃 Skills: CPR, FirstAid, VISPDAT, HIPAA, Documentation, CaseManagement, Assessment, DataAnalysis 🏢 Description: WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. Case Manager - Outreach Salary: $23.24 to $28.28 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Non-Exempt Driving Required Schedule: Monday - Friday 7am-3:30pm Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. ABOUT THE JOB As part of the Outreach Team, the Case Manager role's main function is to assist clients in breaking the cycle of homelessness by utilizing a "whatever it takes" approach. Position Responsibilities include: - Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs - Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals - Completes program specific assessments (e.g. VI-SPDAT) - Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the participant after initial intake - Maintains documentation standards as required by the Program and policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current participant file with all required documents - Maintains confidentiality of participant files per HIPAA and all applicable guidelines PREFERRED QUALIFICATIONS - Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field MINIMUM QUALIFICATIONS - All levels of education and experience are welcome MANDATORY REQUIREMENTS - Have employment eligibility verification - Have or be able and willing to obtain CPR/First Aid training - Successfully complete Tuberculosis Test - Successfully complete Background Screening - Successfully complete Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: - Have reliable transportation - A valid driver's license - Proof of insurance and ownership for personal vehicles used during work duties - The ability to qualify for company insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. CALIFORNIA-BASED WORK EXPECTATIONS All regular and customary work must be performed within the state. Approval for work outside of the office does not establish approval for work to be conducted outside of California. Fully remote positions are not offered. Work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time. WHAT WE OFFER We offer a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan. READY TO MAKE A DIFFERENCE THROUGH ACTION? If this position sounds like a fit, please submit your application today. A resume is required. PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with applicable laws. PATH is dedicated to racial and social justice by centering equity in service delivery and maintaining a diverse and inclusive work environment for the communities served.

🏢 Summary: Construction Project Manager role focused on leading industrial and commercial construction projects, managing budgets, schedules, subcontractors, safety, and project documentation. The position requires strong construction management experience, coordination with field teams, and oversight of project profitability and client satisfaction. 🗂️ Requirements: Experience in project management or BS/BA in Building Science, Engineering, Construction Management, or related field, OSHA 30 certification, First Aid and CPR training, Experience managing construction project budgets, Knowledge of construction materials and equipment, Leadership experience, Knowledge of MS Office Suite, Knowledge of construction safety and quality standards, Understanding of construction management processes, Familiarity with construction and project management software, Ability to budget, schedule, negotiate, and control costs, Knowledge of contract and subcontract documents, Conflict resolution experience, Time management and multitasking skills, Strong communication and interpersonal skills 📃 Skills: PMP, CCM, OSHA, CPR, FirstAid, MSOffice, HVAC, Plumbing, Piping, FireProtection, Construction, Budgeting, Scheduling, Negotiation, Contracts 🏢 Description: About You Are you a client focused construction professional with excellent communication skills? Do you have a 'can do' attitude and an unwavering commitment to excellence? We are looking for an experienced Project Manager to join the team. As a Project Manager, you play a key role by ensuring successful completion of construction projects. The work location for this position will be based on assignment to a project location. Our Commitment Commitment to excellence in safety, quality, customer service, and professionalism has earned a strong reputation in the industry. Competitive compensation and benefits packages include medical, dental, vision, life, disability, paid holidays, paid vacation, and 401K. Responsibilities - Development and management of all project documentation - Schedule and lead project hand-off meetings to ensure important job information is gathered before proceeding into construction phase - Prepare construction budget by studying plans and specifications and identifying and projecting costs for each scope/item/division - Obtain appropriate permits - Finalize Schedule of Values for owner billing - Build and actively manage the project schedule with the field supervisors - Complete job number request forms and submit to accounting for job number assignment - Prepare electronic timesheet to match cost code breakdown - Ensure project financial success by establishing and managing project schedules and budgets, preparing and reporting monthly on job cost, and actively work to ensure project profitability - Develop and write subcontracts and purchase orders including negotiating terms, price, deliveries, and restock fees - Contractually manage subcontractors - Submit new vendor/subcontractor form to AP prior to job start - Prepare material status log and update continually - Collect and organize submittals and product samples for approval as needed - Prepare productivity tracking logs and update daily - Prepare/review daily pipe and structural weld reports/inspection reports for tracking purposes - Prepare PMIs (internal running punch list) and review with construction team - Create and distribute RFIs for information and clarification of project specifics - Prepare monthly project billing and/or invoices - Submit credit card receipts weekly - Resolve cost discrepancies by collecting and analyzing information - Collaboratively price, negotiate, and formalize all changes in project scope - Provide adequate Notices of Delay to Owners, General Contractors, and Sub-Contractors to document external schedule impacts - Work collaboratively with Assistant Project Managers and Superintendents on their requests for resources as required to meet project schedules - Hire field personnel as needed and work with HR to schedule onboarding of personnel - Ensure client satisfaction while balancing competing demands among scope, time, and cost - Review time sheets for accuracy and submit to HR/Payroll for processing - Conduct direct report employee reviews annually or more often if needed - Manage safety, quality, and productivity of the project - Prepare/review safety and quality incident reports and submit to HR - Submit employee reprimand, termination, and request off forms to HR - Approve invoices in accounting software weekly - Ensure jobsite remains clean and orderly - Update Opportunity Project Tracking Form and submit to CRM Manager Qualifications - Previous work experience in project management or BS/BA degree in Building Science, Engineering, Construction Management, or another related field - PMP, CCM, or an equivalent certification would be considered an asset - Design/Build experience would be considered an asset - OSHA 30, First Aid and CPR Training - Extensive work experience managing budgets for construction projects - Excellent knowledge of construction materials and equipment - Highly organized - Previous experience in a leadership role with strong and proven leadership skills - Knowledge of MS Office Suite - Knowledge of construction safety and quality standards - Understanding of construction management processes - Ability to work collaboratively and plan ahead - Familiarity with construction and project management software programs - Ability to budget, schedule, negotiate, and control costs - High degree of familiarity with contract and subcontract documents, terms, and conditions - Conflict resolution and conflict management experience - Excellent time management ability - Ability to multitask with a strong understanding of core manager duties - Excellent communication skills and interpersonal abilities Benefits - Medical, dental, vision, life, and disability insurance - Paid holidays and paid vacation - 401K

🏢 Summary: Experienced Project Manager role focused on leading construction projects from planning through completion, including budgeting, scheduling, subcontractor management, safety, and client satisfaction. The position requires strong construction management expertise, financial oversight, and coordination with field teams in industrial and commercial environments. Competitive benefits include medical coverage, paid time off, and 401K. 🗂️ Requirements: Previous project management experience or BS/BA in Building Science, Engineering, Construction Management, or related field, OSHA 30 certification, First Aid and CPR training, Experience managing construction project budgets, Knowledge of construction materials and equipment, Leadership experience, Knowledge of MS Office Suite, Knowledge of construction safety and quality standards, Understanding of construction management processes, Experience with construction and project management software, Ability to budget, schedule, negotiate, and control costs, Familiarity with contract and subcontract documents, Conflict resolution experience, Strong time management and multitasking abilities, Excellent communication and interpersonal skills 📃 Skills: PMP, CCM, OSHA, CPR, FirstAid, MSOffice, CRM, HVAC, Plumbing, Piping, Rigging, FireProtection, Budgeting, Scheduling, Negotiation, ConstructionManagement 🏢 Description: About You Are you a client focused construction professional with excellent communication skills? Do you have a 'can do' attitude and an unwavering commitment to excellence? We are looking for an experienced Project Manager to join the team. As a Project Manager, you will ensure the successful completion of construction projects. The work location for this position will be based on assignment to a project location. Our Commitment The organization is committed to excellence in safety, quality, customer service, and professionalism. Competitive compensation and benefits packages include medical, dental, vision, life, disability, paid holidays, paid vacation, and 401K. Responsibilities - Development and management of all project documentation - Schedule and lead project hand-off meetings to ensure important job information is gathered before proceeding into construction phase - Prepare construction budget by studying plans and specifications and identifying and projecting costs for each scope/item/division - Obtain appropriate permits - Finalize Schedule of Values for owner billing - Build and actively manage the project schedule with the field supervisors - Complete job number request forms and submit to accounting for job number assignment - Prepare electronic timesheet to match cost code breakdown - Ensure project financial success by establishing and managing project schedules and budgets - Develop and write subcontracts and purchase orders including negotiating terms, price, deliveries, and restock fees - Contractually manage subcontractors - Submit new vendor/subcontractor form to AP prior to job start - Prepare material status log and update continually - Collect and organize submittals and product samples for approval as needed - Prepare productivity tracking logs and update daily - Prepare/review daily pipe and structural weld reports and inspection reports - Prepare PMIs and review with construction team - Create and distribute RFIs for information and clarification of project specifics - Prepare monthly project billing and/or invoices - Submit credit card receipts weekly - Resolve cost discrepancies by collecting and analyzing information - Collaboratively price, negotiate, and formalize all changes in project scope - Provide Notices of Delay to document external schedule impacts - Work collaboratively with Assistant Project Managers and Superintendents to meet project schedules - Hire field personnel as needed and coordinate onboarding with HR - Ensure client satisfaction while balancing scope, time, and cost - Review time sheets for accuracy and submit to HR/Payroll - Conduct employee reviews - Manage safety, quality, and productivity of the project - Prepare/review safety and quality incident reports - Approve invoices in accounting software weekly - Ensure jobsite remains clean and orderly - Update Opportunity Project Tracking Form and submit to CRM Manager Qualifications - Previous work experience in project management or BS/BA degree in Building Science, Engineering, Construction Management, or related field - PMP, CCM, or equivalent certification considered an asset - Design/Build experience considered an asset - OSHA 30, First Aid and CPR Training - Extensive work experience managing budgets for construction projects - Excellent knowledge of construction materials and equipment - Previous leadership experience with strong leadership skills - Knowledge of MS Office Suite - Knowledge of construction safety and quality standards - Understanding of construction management processes - Familiarity with construction and project management software programs - Ability to budget, schedule, negotiate, and control costs - Familiarity with contract and subcontract documents, terms, and conditions - Conflict resolution and conflict management experience - Excellent time management ability - Ability to multitask with strong understanding of core manager duties - Excellent communication skills and interpersonal abilities Projects are commonly performed in industrial and heavy commercial environments including manufacturing facilities, automotive plants, chemical plants, distribution centers, warehouses, data centers, and other large facilities.

🏢 Summary: Construction Project Manager role focused on leading industrial and heavy commercial construction projects, managing budgets, schedules, subcontractors, safety, and project documentation from pre-construction through completion. The position requires strong construction management expertise, leadership skills, and experience with project financials, contracts, and construction software. 🗂️ Requirements: Experience in construction project management or BS/BA in Building Science, Engineering, Construction Management, or related field, OSHA 30 certification, First Aid and CPR training, Experience managing construction project budgets, Knowledge of construction materials and equipment, Leadership and team management experience, Knowledge of MS Office Suite, Understanding of construction safety and quality standards, Familiarity with construction and project management software, Ability to manage budgets, schedules, negotiations, and costs, Knowledge of contract and subcontract documentation, Conflict resolution experience, Strong time management and multitasking abilities 📃 Skills: PMP, CCM, OSHA, CPR, FirstAid, MSOffice, HVAC, Plumbing, Piping, Boilers, Chillers, Rigging, FireProtection, CRM 🏢 Description: About You Are you a client focused construction professional with excellent communication skills? Do you have a 'can do' attitude and an unwavering commitment to excellence? We are looking for an experienced Project Manager to join our team. As a Project Manager, you play a key role by ensuring successful completion of construction projects. The work location for this position will be based on assignment to a project location. Our Commitment Our commitment to excellence in safety, quality, customer service, and professionalism has earned a top-notch reputation in the industry. We offer competitive compensation and benefits packages that include medical, dental, vision, life, disability, paid holidays, paid vacation, and 401K. Responsibilities - Development and management of all project documentation - Schedule and lead project hand-off meetings to ensure important job information is gathered before proceeding into construction phase - Prepare construction budget by studying plans and specifications and identifying and projecting costs for each scope/item/division; convert estimates into cost budgets and verify cost code accuracy - Obtain appropriate permits - Finalize Schedule of Values for owner billing - Build and actively manage the project schedule with the field supervisors - Complete job number request forms and submit to accounting for job number assignment - Prepare electronic timesheet to match cost code breakdown - Ensure project financial success by establishing and managing project schedules and budgets, preparing and reporting monthly on job cost, and actively work to ensure project profitability - Develop and write subcontracts and purchase orders as required including negotiating terms, price, deliveries, and restock fees - Contractually manage subcontractors - Submit new vendor/subcontractor form to AP prior to job start - Prepare material status log and update continually - Collect and organize submittals and product samples for approval as needed - Prepare productivity tracking logs and update daily - Prepare/review daily pipe and structural weld reports/inspection reports for tracking purposes - Prepare PMIs (internal running punch list) and review with construction team - Create and distribute RFIs for information and clarification of project specifics - Prepare monthly project billing and/or invoices - Submit credit card receipts weekly - Resolve cost discrepancies by collecting and analyzing information - Collaboratively price, negotiate, and formalize all changes in project scope - Provide adequate Notices of Delay to Owners, General Contractors, and Sub-Contractors to document external schedule impacts - Work collaboratively with Assistant Project Managers and Superintendents on their requests for resources as required to meet project schedules - Hire field personnel as needed and work with HR to schedule onboarding of personnel - Ensure client satisfaction while balancing competing demands among scope, time, and cost - Review time sheets for accuracy and submit to HR/Payroll for processing - Conduct direct report employee reviews annually or more often if needed - Manage safety, quality, and productivity of the project - Prepare/review safety and quality incident reports and submit to HR - Submit employee reprimand, termination, and request off forms to HR - Approve invoices in accounting software weekly - Ensure jobsite remains clean and orderly - Update Opportunity Project Tracking Form and submit to CRM Manager Qualifications - Previous work experience in project management or BS/BA degree in Building Science, Engineering, Construction Management, or another related field - PMP, CCM, or an equivalent certification would be considered an asset - Design/Build experience would be considered an asset - OSHA 30, First Aid and CPR Training - Extensive work experience managing budgets for construction projects - Excellent knowledge of construction materials and equipment - Highly organized - Previous experience in a leadership role with strong and proven leadership skills - Knowledge of MS Office Suite - Knowledge of construction safety and quality standards - Understanding of construction management processes - Ability to work collaboratively and plan ahead - Familiarity with construction and project management software programs - Ability to budget, schedule, negotiate, and control costs - High degree of familiarity with contract and subcontract documents, terms, and conditions - Conflict resolution and conflict management experience - Excellent time management ability - Ability to multitask with a strong understanding of core manager duties - Excellent communication skills and interpersonal abilities Benefits - Medical, dental, vision, life, and disability insurance - Paid holidays and paid vacation - 401K

🏢 Summary: The offer is for a Client Success Manager responsible for managing healthcare clients using cloud-based revenue cycle and EDI solutions. The role focuses on client relationship management, onboarding support, troubleshooting claims and data issues, and cross-functional collaboration to improve processes and systems. It combines account management with deep healthcare EDI expertise to drive client retention and operational efficiency. 🗂️ Requirements: Bachelor's degree in healthcare administration, information technology, or equivalent combination of education and experience, Minimum 2 years of experience in account management or customer support within healthcare EDI, Strong understanding of EDI standards and protocols, Knowledge of healthcare billing and claims processes, Ability to use Salesforce for documentation and reporting, Willingness to travel up to 20% 📃 Skills: EDI, HealthcareEDI, Salesforce, ClaimsProcessing, RevenueCycleManagement, EligibilityVerification, PaymentProcessing, DataExchange 🏢 Description: About the Role We're looking for a Client Success Manager to join our growing team. This position plays a crucial role in managing and supporting healthcare customers who utilize Office Ally tools in their day-to-day operations. This position serves as the primary escalation point for assigned clients, collaborates with the Sales Account Management team on communications and projects, oversees implementations and solutions, provides proactive support, resolves issues, and drives client retention. What You'll Do Client Relationship Management - Build and maintain strong relationships with healthcare clients, understanding their specific nuances in conducting business each day. - Serve as the primary escalation point for providers, promptly addressing their inquiries, concerns, and requests with professionalism. - Conduct proactive client outreach based on the schedule outlined by Client Services leadership. Onboarding - Partner with the onboarding team to ensure a seamless transition for clients. - Partner with the Learning Experience team to ensure clients have access to all training resources necessary to perform at an optimal level. Transaction Support - Troubleshoot and resolve issues, including rejected claims and data discrepancies. - Assist clients in optimizing their processes to enhance efficiency and reduce errors. Documentation and Reporting - Utilize Salesforce to maintain accurate records of interactions with clients and issue resolutions. Collaboration and Cross-Functional Teamwork - Collaborate with internal teams, including IT/Engineering, Sales, compliance, and client support, to deliver comprehensive solutions and resolve client issues. - Contribute to the development and improvement of internal systems, processes, and products. What You'll Need - Bachelor's degree from a four-year college or university in healthcare administration, information technology, or an equivalent combination of education and experience. - 2+ years of related experience and/or training in account management or customer support within healthcare EDI. - Deep understanding of EDI standards, protocols, and healthcare industry practices. - Familiarity with healthcare billing and claims processes. Nice to Have - Familiarity with EDI software and systems is a plus. Travel Requirements - Up to 20% travel, including client meetings, team gatherings, or company events. Compensation and Benefits Compensation may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate's qualifications, relevant experience, and internal equity. Equal Opportunity The employer is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by law.

🏢 Summary: Leadership role overseeing Customer Success Managers across Enterprise and Scaled segments, focused on building a unified Account Health framework and driving proactive retention. Responsible for segmenting engagement strategies, implementing data-driven health scoring, and operationalizing structured playbooks. Reports to the Director of Customer Success and manages performance through clear KPIs and scalable processes. 🗂️ Requirements: 2+ years managing Customer Success team or 4+ years as Senior/Lead CSM, Experience with high-touch Enterprise accounts and Scaled/Digital segments, Experience using CRM, BI tools, or Excel for health tracking and churn prediction, Proven ability to design and implement scalable processes or workflows, Ability to manage team performance using KPIs, Experience implementing tools, workflows, or playbooks 📃 Skills: CRM, BI, Excel, Gainsight, Vitally, ChurnZero, DataVisualization, Automation, EmailMarketing, Slack 🏢 Description: About the Role As the Manager of Client Success, you will lead our Customer Success Managers, overseeing a diverse portfolio that ranges from high-touch Enterprise partnerships to high-volume Scaled segments. Reporting to the Director of Customer Success, you will act as the bridge between personalized relationship management and digital-first automation. Your mission is to professionalize Customer Success operations by building a unified "Account Health" framework that works for every customer, regardless of size. You Will - Define and iterate on engagement models for Enterprise (high-touch) and Scaled (tech-touch) tiers to maximize efficiency - Develop a standardized Account Health Scoring system to identify risk across a 1,000+ account base - Transition the team from informal collaboration to a structured internal knowledge base and formal playbooks - Use leading indicators to trigger proactive outreach and improve retention - Manage day-to-day team performance using clear KPIs to drive accountability and growth Must Have - 2+ years of experience managing a Customer Success team or 4+ years as a Senior/Lead CSM - Experience managing high-touch Enterprise accounts (QBRs, multi-stakeholder navigation) - Experience managing Scaled/Digital segments (automation, mass communication) - Experience using data (CRM, BI tools, or Excel) to track health, predict churn, and report on performance - Ability to design scalable processes and implement new tools, workflows, or playbooks - High emotional intelligence with a coaching-focused management style Nice to Have - Ability to work with advanced data visualization tools - Experience selecting or implementing a Customer Success platform (e.g., Gainsight, Vitally, ChurnZero) - Experience with the automotive industry Interview Process 1. Initial Screen – 30 min 2. Hiring Manager Interview – 60 min 3. Case Study Assessment – 45 min Problem Solving Exercise – 60 min 4. Cross-Functional Interview – 30 min Completion of the Wonderlic Assessment (20–30 min) is required before the end of the process. We Offer - 100% remote work environment - Medical, Dental, and Vision insurance within 30 days - 100% employer-paid medical insurance - Equity package - Flexible PTO with 15 days minimum - Generous Parental Leave - FSA and HSA options - 401(k) - Growth & Wellness Stipend - WFH equipment - Collaborative, high-ownership culture - Opportunities for development and career growth