Head of Soho Health Club - Americas

🏢 Summary: The People & Development Manager acts as a strategic HR partner to local leadership, overseeing all human resources operations for two hospitality sites. The role focuses on legal compliance, employee relations, recruitment, compensation, training, and policy implementation while collaborating closely with regional leadership. It requires strong expertise in employment law, HR systems, and compensation management within a hotel or related industry. 🗂️ Requirements: 5+ years progressive HR management experience in hotel or related industry, Bachelor’s degree preferred, Experience with HRIS, payroll, and Applicant Tracking Systems, Experience with compensation benchmarking and variable compensation programs, Knowledge of California employment and labor laws, Experience handling employee investigations, Proficiency in Outlook, Excel, Word, PowerPoint, Ability to manage recruitment, FLSA reviews, and employee status determinations, Ability to manage multiple projects and meet deadlines, Strong leadership and team management skills 📃 Skills: HRIS, Payroll, ATS, Compensation, Benchmarking, FLSA, OSHA, EEO, ADA, Immigration, Outlook, Excel, Word, PowerPoint 🏢 Description: The role… At Soho House the People & Development Manager will be a strategic business partner to the General Manager for the property they are responsible for. The People & Development Manager reports directly to the Regional Head of People. The People & Development Manager will be primarily responsible for the daily maintenance of company policies, procedures, and practices including employee relations, worker's compensation, leave of absence administration and recruitment. Such deliverables include but are not limited to ensuring legal compliance; overseeing all aspects of wage, benefit, worker's compensation, unemployment, training programs, implementation and administration of policies and procedures, and all employee relations such as team events, parties, morale maintenance as well as coaching, counseling, progressive discipline, and terminations. This role will be responsible for our Little Beach House Malibu and Cecconi's West Hollywood sites Main Duties… Strategic business partner to local leadership, helping to manage all training and development for staff. Partner with the Regional Head of People on process improvements for Soho House & Co. growth. Participate in Unemployment, EEO, Wage and Hour, Worker's Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Communicate and implement policies and programs to guarantee compliance to all employees. Instruct, train and ensure management staff knows how to interpret and comply with all company policies and procedures. Coordinate and monitor recruitment, screening, background and reference checking of all Soho House personnel. Recruit, interview and recommend exempt and non-exempt personnel; Conduct FLSA reviews when necessary to determine employee status. Maintain employee benefit programs and employee engagement initiatives. Set-up, approve, and maintain all wage and salary programs, including performance evaluations and annual increases. Recommend and/or approve all employee transitions such as hire, transfer, promotions, etc. Implement, participate and monitor induction and orientation programs and develop managers/supervisors for future advancement. Track safety incentive programs as well as ensure compliance with all HR related Loss Prevention SOPs. Monitor and analyze turnover reports and use data metrics to understand trends with hiring and terminations. Maintain Employee of the Month/Year Program, and all other employee relations programs. Practice positive employee relations, including maintaining a positive morale and a genuine, upbeat work environment. Be an expert in time management, meeting deadlines, responsiveness, positive tone – both verbally and in writing, and ability to flex to the ever changing needs of the business. Ability to influence decisions to ensure consistency in decision making to protect the Company, the employee, and maintain respect with other key departments including Operations, Finance, Membership, IT. Demonstrate empathy, tact, thoughtfulness and strong listening skills, especially when handling difficult situations. Other tasks or projects assigned by Regional Head of People. Required Skills/Qualifications: 5+ years of progressive Human Resources management experience in a hotel or related industry; or a bachelor's degree preferred. Experience with HRIS, payroll, and Applicant Tracking Systems. Experience with compensation benchmarking and working with variable compensations such as bonuses. Familiarity with employment law and experience with employee investigations. Excellent written and verbal communication skills is imperative. Proven ability to adapt to changing priorities, handle multiple projects and meet deadlines. Proficient in Outlook, Excel, Word, and PowerPoint. Knowledge of employment and labor laws in California. Proven ability to manage teams through effective leadership skills. Detail oriented, sound judgment and strong interpersonal skills. Skilled and experienced at difficult decision making. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$100,000—$110,000 USD

🏢 Summary: The People & Development Manager acts as a strategic HR partner to property leadership, overseeing employee relations, compliance, recruitment, compensation, and training across multiple sites. The role ensures legal compliance, manages HR operations, and drives engagement and development initiatives. It requires strong expertise in HR systems, employment law, and workforce analytics within a hospitality environment. 🗂️ Requirements: 5+ years progressive HR management experience in hotel or related industry, Bachelor’s degree preferred, Experience with HRIS, payroll, and Applicant Tracking Systems, Experience with compensation benchmarking and variable compensation models, Familiarity with employment law and employee investigations, Knowledge of California employment and labor laws, Proficiency in Outlook, Excel, Word, PowerPoint, Experience managing recruitment, screening, and FLSA reviews, Ability to manage multiple projects and meet deadlines, Proven team leadership and decision-making skills 📃 Skills: HRIS, Payroll, ATS, Excel, Outlook, Word, PowerPoint, FLSA, OSHA, ADA 🏢 Description: The role… At Soho House the People & Development Manager will be a strategic business partner to the General Manager for the property they are responsible for. The People & Development Manager reports directly to the Regional Head of People. The People & Development Manager will be primarily responsible for the daily maintenance of company policies, procedures, and practices including employee relations, worker's compensation, leave of absence administration and recruitment. Such deliverables include but are not limited to ensuring legal compliance; overseeing all aspects of wage, benefit, worker's compensation, unemployment, training programs, implementation and administration of policies and procedures, and all employee relations such as team events, parties, morale maintenance as well as coaching, counseling, progressive discipline, and terminations. This role will be responsible for our Little Beach House Malibu and Cecconi's West Hollywood sites Main Duties… Strategic business partner to local leadership, helping to manage all training and development for staff. Partner with the Regional Head of People on process improvements for Soho House & Co. growth. Participate in Unemployment, EEO, Wage and Hour, Worker's Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Communicate and implement policies and programs to guarantee compliance to all employees. Instruct, train and ensure management staff knows how to interpret and comply with all company policies and procedures. Coordinate and monitor recruitment, screening, background and reference checking of all Soho House personnel. Recruit, interview and recommend exempt and non-exempt personnel; Conduct FLSA reviews when necessary to determine employee status. Maintain employee benefit programs and employee engagement initiatives. Set-up, approve, and maintain all wage and salary programs, including performance evaluations and annual increases. Recommend and/or approve all employee transitions such as hire, transfer, promotions, etc. Implement, participate and monitor induction and orientation programs and develop managers/supervisors for future advancement. Track safety incentive programs as well as ensure compliance with all HR related Loss Prevention SOPs. Monitor and analyze turnover reports and use data metrics to understand trends with hiring and terminations. Maintain Employee of the Month/Year Program, and all other employee relations programs. Practice positive employee relations, including maintaining a positive morale and a genuine, upbeat work environment. Be an expert in time management, meeting deadlines, responsiveness, positive tone – both verbally and in writing, and ability to flex to the ever changing needs of the business. Ability to influence decisions to ensure consistency in decision making to protect the Company, the employee, and maintain respect with other key departments including Operations, Finance, Membership, IT. Demonstrate empathy, tact, thoughtfulness and strong listening skills, especially when handling difficult situations. Other tasks or projects assigned by Regional Head of People. Required Skills/Qualifications: 5+ years of progressive Human Resources management experience in a hotel or related industry; or a bachelor's degree preferred. Experience with HRIS, payroll, and Applicant Tracking Systems. Experience with compensation benchmarking and working with variable compensations such as bonuses. Familiarity with employment law and experience with employee investigations. Excellent written and verbal communication skills is imperative. Proven ability to adapt to changing priorities, handle multiple projects and meet deadlines. Proficient in Outlook, Excel, Word, and PowerPoint. Knowledge of employment and labor laws in California. Proven ability to manage teams through effective leadership skills. Detail oriented, sound judgment and strong interpersonal skills. Skilled and experienced at difficult decision making. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$100,000—$110,000 USD

🏢 Summary: Reception Manager role overseeing Club Reception operations, team leadership, and member relations in a fast-paced hospitality environment. Responsible for supervising staff, managing schedules and payroll, handling member inquiries and disputes, and ensuring service, compliance, and operational standards are met. Offers competitive compensation, benefits, and career development opportunities. 🗂️ Requirements: Minimum 6+ years relevant work experience, Minimum 3+ years in managerial/supervisory role, Experience managing and developing reception teams, Experience with high-volume phone lines and professional inquiry handling, Ability to manage staff scheduling and payroll, Strong problem-solving and conflict resolution skills, Ability to multitask in high-volume environment, Strong verbal and written communication skills, Flexible availability including nights, weekends, holidays, Ability to meet physical job requirements (standing 8+ hours, lifting 20 lbs) 📃 Skills: OpenTable, Salesforce, Opera, Payroll, Scheduling 🏢 Description: The Role At Soho House a Reception Manager in an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests' relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos! Main Duties Influential Leader, trainer and approachable mentor for process and ensure communication strategies / messaging are followed and consistency is maintained Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff. Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards for Soho House & Co Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation and ability to move from one task to another without loss of composure Organize, schedule and conduct staff meetings and agendas monthly Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk to support operating needs Process all members, guests as well as staff disputes and claims in a timely manner and communicate quickly to ensure everyone understands next steps and how to proceed Work with Reception Manager to establish and maintain department operating procedures Manage day-to-day Club Reception operation and respond in courteous, professional, and rapid manner in order to resolve all difficulties Ensure all systems are kept up to the date with accurate information and the Soho House standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications: Minimum of 6+ years of equivalent work experience (3+ years Managing/Supervisory capacity) Influencer and experienced leader in training and developing a fun, elevated and approachable environment within Reception Team Must have OpenTable, Salesforce and Opera experience is not a must but would be nice Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. Problem solving skills and bring conflict resolution to any anticipated or current matter Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment Strong communication skills and ability to understand and follow written and verbal instructions Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry, or lift at least 20 pounds. Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. Salary Range (New York): $80,000—$85,000 USD

🏢 Summary: Leadership role overseeing Club Reception operations, managing staff, service standards, and member relations in a fast-paced hospitality environment. Responsible for team development, scheduling, payroll, systems accuracy, and resolving member and guest issues. Ensures high service quality aligned with brand standards while maintaining compliance and operational efficiency. 🗂️ Requirements: 6+ years relevant work experience, 3+ years in managing or supervisory role, Experience managing and training reception teams, Experience handling high-volume phone lines, Ability to manage staff scheduling and payroll, Experience resolving guest disputes and conflict resolution, Ability to work nights, weekends, and holidays, Ability to work on feet for 8+ hours, Ability to lift up to 20 pounds 📃 Skills: OpenTable, Salesforce, Opera, Payroll, Scheduling 🏢 Description: The Role At Soho House a Reception Manager is an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests' relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos. Main Duties Influential leader, trainer and approachable mentor to ensure communication strategies and messaging are followed and consistency is maintained Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation Organize, schedule and conduct staff meetings monthly Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk Process all member, guest and staff disputes and claims in a timely manner and communicate next steps Establish and maintain department operating procedures Manage day-to-day Club Reception operations and respond in a courteous, professional and rapid manner to resolve difficulties Ensure all systems are kept up to date with accurate information and standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications Minimum of 6+ years of equivalent work experience (3+ years in managing/supervisory capacity) Experienced leader in training and developing an elevated and approachable reception team environment Experience with OpenTable, Salesforce and Opera preferred Experience answering high-volume phone lines and handling inquiries professionally and timely Problem solving and conflict resolution skills Detail oriented with ability to multi-task in a high-volume environment Strong communication skills and ability to follow written and verbal instructions Flexible schedule with ability to work nights, weekends and holidays as needed Physical Requirements Must be able to seize, grasp, turn and hold objects with hands Must be able to work on your feet for at least 8 hours Fast paced movements required to move throughout the club Must be able to move, pull, carry or lift at least 20 pounds Occasionally kneel, bend, crouch and climb as required Benefits Competitive compensation packages with global benefits and perks Health Care + 401K: Medical, Dental & Vision and Retirement fund with a 2% match for full-time employees Paid Time Off: Sick days and vacation days for full-time employees Career Development opportunities domestically or internationally, managerially or technically Soho Impact initiatives including mentoring, apprenticeship, local outreach and sustainability Learning & Development courses available internally and externally Cookhouse & House Tonic events and activities Team Events including fitness sessions, cinema screenings and art classes Team Meal provided while on duty Salary Range $80,000—$85,000 USD

🏢 Summary: The Purchasing Manager oversees ordering, receiving, storage, and payment processes for food and beverage operations, ensuring cost efficiency and quality control. The role focuses on vendor management, contract negotiation, financial reporting, and KPI development to maximize profitability and mitigate risk. It also ensures compliance with health and safety standards while collaborating with kitchen and finance teams. 🗂️ Requirements: 5+ years of transferable purchasing or procurement experience, Proven vendor management and rate negotiation experience, Knowledge of local and regional sanitation and health safety compliance, Experience overseeing invoices and shipment verification, Ability to calculate food and beverage inventory costs and projections, Experience developing and tracking KPIs, Proficiency in purchasing and inventory systems (ADACO, FnBshop, BirchStreet), Ability to work in fast-paced, high-volume environment 📃 Skills: Procurement, VendorManagement, Negotiation, Inventory, Compliance, Reporting, KPI, ADACO, FnBshop, BirchStreet, Excel 🏢 Description: The Role At Soho House a Purchasing Manager is responsible for setting and following established procedures in ordering, receiving, storing, distributing and payment of items. As the Purchasing Manager, you are responsible for understanding trends, cost and creating efficient processes. Collaborates with the finance team on contracts, invoicing, and other financial matters including preparing reports on purchase orders and cost analyses, evaluating potential vendors, suppliers and request quotes. A successful Purchasing Manager will compare prices to maximize ROI and negotiate appropriate agreements to mitigate risk in price variances and quality control in supplier product and distribution. Main Duties Influential leader to encourage others and advocates sound financial/business decision making; demonstrates honesty/integrity; purchasing, vendor management and analysis between internal and external stakeholders for perishable and non-perishable products Partner with local kitchen teams and Head Chefs in maintaining lower food cost as well as controllable costs in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality of product and profitability Adhere to local and regional health and safety compliance as well as sanitation standards as specified in guidelines Oversee all invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered Enforce proper safeguards are in effect for the security of perishable and nonperishable food and beverage stored items Develop key performance indicators (KPI) to set goals and action plans to prioritize, organize, and accomplish consistency in product and lowering margins while maximizing profit Responsible for conducting and maintaining walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place Calculate projected costs associated with food and beverage inventory for existing and proposed properties for proper levels, dating, rotation, requisitions, etc. Generate and provide accurate and timely results in the form of reports and presentations Performs other duties as assigned by supervisor/manager Required Skills/Qualifications Minimum of 5+ years' transferable experience Proven experience managing vendors and negotiating rates Knowledge of local and regional sanitation and health safety compliance Must be highly organized, efficient and detail oriented Ability to excel in fast-paced and high-volume work environment Knowledge of ADACO, FnBshop and BirchStreet a plus Physical Requirements Must be able to seize, grasp, turn and hold objects with hands Must be able to work on your feet for at least 8 hours Fast paced movements are required to go from one part of the club to others Must be able to move, pull, carry or lift at least 50 pounds Must be able to kneel, bend, crouch and climb Benefits Competitive compensation package with global benefits and perks Health Care + 401K: Medical, Dental & Vision as well as Retirement fund with a 2% match for full-time employees Paid Time Off: Sick days and vacation days for full-time employees Career Development opportunities domestically and internationally Learning & Development: Range of internally and externally run courses available Team Events and team meals provided while on duty

🏢 Summary: The Purchasing Manager is responsible for overseeing procurement operations, vendor management, cost control, and inventory processes to ensure quality, compliance, and profitability. The role focuses on negotiating contracts, analyzing costs, managing supplier relationships, and collaborating with finance and kitchen teams to optimize food and beverage purchasing. It also involves KPI development, reporting, and maintaining health, safety, and sanitation standards. 🗂️ Requirements: Minimum 5+ years of transferable experience, Proven experience managing vendors and negotiating rates, Knowledge of local and regional sanitation and health safety compliance, Ability to manage purchasing, inventory, and cost control processes, Experience preparing reports and cost analyses, Highly organized, efficient, and detail-oriented, Ability to work in a fast-paced, high-volume environment 📃 Skills: Procurement, VendorManagement, Negotiation, CostAnalysis, InventoryManagement, KPI, Reporting, Compliance, ADACO, FnBshop, BirchStreet, Excel 🏢 Description: The Role At Soho House a Purchasing Manager is responsible for setting and following established procedures in ordering, receiving, storing, distributing and payment of items. As the Purchasing Manager, you are responsible for understanding trends, cost and creating efficient processes. Collaborates with the finance team on contracts, invoicing, and other financial matters including preparing reports on purchase orders and cost analyses, evaluating potential vendors, suppliers and request quotes. A successful Purchasing Manager will compare prices to maximize ROI and negotiate appropriate agreements to mitigate risk in price variances and quality control in supplier product and distribution. Main Duties... Influential leader to encourage others and advocates sound financial/business decision making; demonstrates honesty/integrity; purchasing, vendor management and analysis between internal and external stakeholders for perishable and non-perishable products Partner with local kitchen teams and Head Chefs in maintaining lower food cost as well as controllable costs in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality of product and profitability Adhere to local and regional health and safety compliance as well as sanitation standards as specified in Soho House guidelines Oversee all invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered Enforce proper safeguards are in effect for the security of perishable and nonperishable food and beverage stored items Develops key performance indicators (KPI) to set goals and action plan(s) to prioritize, organize, and accomplish consistency in product and lowering margins while maximizing profit Responsible for conducting and maintaining walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Calculate projected costs associated with food and beverage inventory for existing and proposed properties for proper levels, dating, rotation, requisitions, etc. Generate and provide accurate and timely results in the form of reports, presentations, etc. Performs other duties as assigned by supervisor/manager. Required Skills/Qualifications: Minimum of 5+ years' transferable experience Proven experience managing vendors and negotiating rates Knowledge of local and regional sanitation and health safety compliance Must be highly organized, efficient and detail oriented Excel in fast-paced and high-volume, demanding work environment Knowledge of ADACO, FnBshop and BirchStreet a plus. Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry or lift at least 50 pounds. Must be able to kneel, bend, crouch and climb is required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

🏢 Summary: Part-time Server role responsible for delivering an elevated dining experience by educating guests on menu items, managing orders through POS, and ensuring seamless service coordination between FOH and BOH. The position requires maintaining service standards, handling allergies and special requests, and supporting team operations in a fast-paced hospitality environment. The role also involves compliance with health and safety policies and completion of operational checklists and reports. 🗂️ Requirements: Minimum 2+ years experience in similar server role, Ability to work in fast-paced, high-volume environment, Demonstrated competency through required training schedule, Ability to work flexible shifts including weekends and holidays, Tips certification, POS system knowledge, Ability to follow health and safety regulations, Ability to lift at least 20 pounds, Ability to stand and perform physical tasks for extended periods 📃 Skills: POS, FoodSafety, AllergenKnowledge, ServiceStandards, OrderEntry, Upselling 🏢 Description: The Role At Soho House a Part Time Server is responsible for understanding, discussing and educating members and guests on all menu items and associated allergies while presenting an approachable and elevated experience by following Soho House Service Standards. The Server ensures successful service and guest satisfaction by collaborating with team members, completing pre-service and post-service duties, accurately entering orders into POS, and supporting additional member or guest requests. A successful Server maintains a positive and influential attitude, is detail oriented, process driven, and flexible while working under pressure to ensure seamless communication between Front of House (FOH) and Back of House (BOH) staff. Main Duties - Develop and maintain professional relationships with coworkers and management and complete checklists on all trained processes learned in Club School - Elevate the dining experience with food and drink pairing options and discuss specials to drive sales in accordance with Soho House Standards - Communicate with Management and Executive Chef regarding allergies or potential risks encountered during service - Complete checkout reports at the end of each shift with management sign-off - Adhere to health and safety policies and all company policies, procedures, standards, and applicable laws - Ensure food orders are plated and coursed correctly before serving - Assist runners and bussers with expo and service bar tickets to support table orders - Clean and stock server alley and bar area and polish silverware, plates, and glassware as needed - Maintain full knowledge of the menu and provide recommendations to members and guests - Perform other duties as assigned by supervisor or manager Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity - Ability to thrive in fast-paced, high-volume environments and solve problems under pressure - Demonstrated hospitality, approachability, and customer service focus - Demonstrated competency as outlined in training schedule and Club School - Ability to work flexible shifts including weekends and holidays - Ability to take direction and work both in a team and autonomously - Tips certified and POS knowledge Physical Requirements - Ability to grasp, turn, and hold objects - Ability to move quickly throughout the property - Ability to move, pull, carry, or lift at least 20 pounds - Ability to kneel, bend, crouch, climb, stoop, reach, push, twist, walk, and squat - Ability to stand, walk, lift, and bend for long periods Why work with us Soho House offers competitive compensation packages with global benefits and perks, along with training to develop technical and managerial skills. Health Care + 401K - Medical, Dental & Vision benefits for full-time employees - Retirement fund with 2% match Paid Time Off - Sick days and vacation days for full-time employees Career Development - Opportunities for domestic or international career progression Soho Impact - Community initiatives including mentoring, apprenticeship, outreach, and sustainability Learning & Development - Access to internal and external courses Cookhouse & House Tonic - Food and drink programs, training, and events Team Events - Monthly activities including fitness sessions, screenings, and art classes Team Meal - Complimentary substantial meal while on duty Pay Range $17.87 USD

🏢 Summary: The Runner is responsible for supporting table service by delivering food orders, preparing and clearing tables, and ensuring seamless coordination between the kitchen and service team. The role focuses on providing high-quality, hand-plated service in a fast-paced, high-volume dining environment. This position requires strong teamwork, attention to service standards, and adherence to health and safety procedures. 🗂️ Requirements: Minimum 2+ years of experience in similar role, Ability to work in fast-paced, high-volume environment, Ability to problem solve effectively under pressure, Completion of required training and demonstrated competency, Availability for flexible shifts including weekends and holidays, Ability to follow health and safety policies and procedures, Tips certification, POS knowledge, Ability to lift at least 40 pounds, Ability to stand and work on feet for at least 8 hours 📃 Skills: POS, FoodService, Plating, ServiceStandards, HealthSafety, AllergyProcedures 🏢 Description: The role… At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests who come to Soho House. As a Food Runner, your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience. A successful Runner thrives in a fast-paced environment, can problem solve in high-pressure situations and remain calm, approachable and professional. Main Duties Responsible for following Steps of Service set by Soho House & Co that includes but is not limited to; Refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders Accommodate special requests from guests or alternative solution that better suites business needs or advise management to further assess and provide options Thrive in high-volume and elevated service environment. Ensure the delivery of a seamless service by thinking quickly on your feet, managing / anticipating guest and member needs and ensure servers, Executive Chef and General Manager are supported. Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests Adhere to health and safety policy (allergy procedures) is followed as well as all Company processes, procedures, and standards and local, state, and federal law as applicable Work as one team with one goal; to serve members and guests their food and/or drink items in a timely manner and support the team by running items from expo and service bar that are outside of your section to Clean and stock server alley and expo area Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests Required Skills/Qualifications Minimum of 2+ years' experience in similar capacity Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules, including weekends and holidays as needed Ability to take direction, work in a team environment and autonomously Tips certified and POS knowledge Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry, or lift at least 40 pounds. Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $20.22—$20.22 USD

🏢 Summary: The Runner is responsible for supporting restaurant service by preparing tables, delivering food orders, and ensuring seamless coordination between kitchen and servers. The role focuses on providing high-quality, hand-plated service and enhancing the overall dining experience in a fast-paced, high-volume environment. Success in this position requires strong teamwork, attention to service standards, and adherence to health and safety procedures. 🗂️ Requirements: Minimum 2+ years experience in similar role, Ability to work in fast-paced, high-volume environment, Ability to problem solve effectively under pressure, Demonstrated competency through training schedule and Club School, Ability to work flexible shifts including weekends and holidays, Ability to work both in a team and independently, Tips certification, POS knowledge, Ability to lift and carry at least 40 pounds, Ability to stand and move for extended periods (8+ hours) 📃 Skills: POS, FoodService, Plating, Expediting, AllergyProcedures 🏢 Description: The role… At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests. As a Food Runner, your goal will be to provide members and guests with outstanding customer service and actively help to improve their overall dining experience. A successful Runner thrives in a fast-paced environment, can problem solve in high-pressure situations and remain calm, approachable and professional. Main Duties Responsible for following Steps of Service that includes but is not limited to; refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders Accommodate special requests from guests or provide alternative solutions that better suit business needs or advise management to further assess and provide options Thrive in high-volume and elevated service environment. Ensure the delivery of seamless service by thinking quickly, managing and anticipating guest and member needs, and supporting servers, Executive Chef and General Manager Ensure food orders are finished being plated and coursed correctly before serving to members/guests Adhere to health and safety policy (allergy procedures) as well as all company processes, procedures, standards and applicable local, state, and federal law Work as one team to serve food and/or drink items in a timely manner and support the team by running items from expo and service bar outside of your section Clean and stock server alley and expo area Maintain knowledge of the menu and make suggestions when asked by members and/or guests Required Skills/Qualifications Minimum of 2+ years' experience in similar capacity Thrive in fast-paced, high-volume environments and maintain calm through quick and effective problem solving under pressure Hospitable, approachable, passionate about customer service and respectful towards colleagues and guests Demonstrate competency as outlined in the training schedule and Club School Ability to work flexible shifts and schedules, including weekends and holidays Ability to take direction, work in a team environment and autonomously Tips certified and POS knowledge Physical Requirements Ability to seize, grasp, turn and hold objects with hands Ability to work on your feet for at least 8 hours Ability to move quickly between different areas Ability to move, pull, carry, or lift at least 40 pounds Occasionally kneel, bend, crouch and climb as required Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Training is provided to develop technical and managerial skills necessary to enhance your career. Health Care + 401K: Full-time employees are eligible for Medical, Dental & Vision benefits as well as a Retirement fund with a 2% match Paid Time Off: Full-time employees have sick days and vacation days Career Development: Opportunities to progress domestically or internationally as well as managerially or technically Soho Impact: Community empowerment through mentoring, apprenticeship, local outreach and sustainability Learning & Development: Extensive range of internally and externally run courses available for all employees Cookhouse & House Tonic: Monthly calendars with trips, trainings and events focused on food and drink Team Events: Monthly events including fitness sessions, cinema screenings and art classes Team Meal: Substantial meal provided free of charge while on duty Pay Range $20.22—$20.22 USD

🏢 Summary: The Runner role is responsible for supporting servers and kitchen staff by delivering food, preparing tables, and ensuring seamless, high-quality service in a fast-paced dining environment. The position focuses on maintaining service standards, expediting orders, and enhancing the overall guest experience. Candidates must thrive under pressure while adhering to health, safety, and company procedures. 🗂️ Requirements: Minimum 2+ years experience in similar role, Ability to work in fast-paced, high-volume environment, Capability to problem solve under pressure, Demonstrated customer service skills, Completion of required training and competency assessments, Flexibility to work weekends and holidays, Ability to work both in team and independently, Tips certification, POS knowledge, Ability to lift up to 40 pounds, Ability to stand for 8 hours 📃 Skills: POS, FoodService, TableService, Expediting, HealthSafety, AllergyProcedures 🏢 Description: The Role At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests. As a Food Runner, your goal will be to provide members and guests with outstanding customer service and actively help to improve their overall dining experience. Main Duties - Responsible for following Steps of Service set by Soho House & Co including: refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish table supplies, and expedite food orders - Accommodate special requests from guests or provide alternative solutions, escalating to management when needed - Thrive in high-volume service environment and ensure seamless delivery by anticipating guest needs and supporting servers, Executive Chef, and General Manager - Ensure food orders are plated and coursed correctly before serving - Adhere to health and safety policies (including allergy procedures), company standards, and applicable laws - Work as one team to serve food and drink in a timely manner and run items from expo and service bar as needed - Clean and stock server alley and expo area - Maintain knowledge of the menu and provide suggestions when requested Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity - Ability to work effectively in fast-paced, high-volume environments - Strong problem-solving skills under pressure - Hospitable, approachable, and customer-service oriented - Demonstrated competency through required training - Ability to work flexible shifts including weekends and holidays - Ability to take direction and work both in a team and autonomously - Tips certified and POS knowledge Physical Requirements - Ability to seize, grasp, turn, and hold objects - Ability to stand for at least 8 hours - Ability to move quickly throughout the club - Ability to lift, pull, or carry at least 40 pounds - Ability to kneel, bend, crouch, and climb as required Benefits - Competitive compensation packages with global benefits and perks - Health Care + 401K: Medical, Dental & Vision and retirement fund with 2% match for full-time employees - Paid Time Off: Sick days and vacation days for full-time employees - Career Development opportunities domestically and internationally - Learning & Development courses available internally and externally - Team Events and team meals provided while on duty - Pay Range: $17.87—$17.87 USD