Logistics Specialist

🏢 Summary: Product Manager role focused on strategic product marketing, supplier relationship management, contract negotiation, and driving sales and margin growth within the engineered materials and plastics distribution industry. The position requires collaboration with suppliers and commercial teams to align business strategies, manage product performance, and expand distribution opportunities. 🗂️ Requirements: Bachelor's degree in business or engineering or equivalent experience, 5+ years of product management, P&L, procurement, or commercial experience, Experience in the plastics industry, Understanding of distribution business models, products, customers, and chemistries, Knowledge of financial concepts including sales revenue, margins, and working capital, Strategic thinking and analytical skills, Negotiation and contracting experience, Excellent written and verbal communication skills, Ability to present to large audiences, Proficiency in Microsoft Excel, Proficiency in Microsoft Word, Proficiency in Microsoft PowerPoint, Ability to travel 1-3 times per month, Legal authorization to work in the specified country 📃 Skills: Excel, Word, PowerPoint, Procurement, Negotiation, Contracting, Marketing, Analytics, P&L, Sales 🏢 Description: Who We Are Formerra is a preeminent distributor of engineered materials, connecting the world's leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. Formerra leads in the market with the following key capabilities: - Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility - Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands - Integrated, long-standing relationships with leading, global suppliers - Unparalleled and highly specialized technical, processing, and design support - Regulatory-compliant material support and expertise Position Overview: The Product Manager provides leadership in strategic product marketing (market views, segmentation, and multi-generational product planning). This individual is a thought leader who performs independently and has the ability to effectively interact and influence peers and the next level up in organizations. Essential Duties and Responsibilities: - Work with suppliers and Formerra's commercial leaders to set aggressive targets for volume growth, new business pipeline performance, and material margin for the supplier(s) for whom he/she is responsible - Network high, wide, and deep at suppliers, representing and advocating for Formerra's interests while fostering a reputation for being a collaborative problem-solver and a trusted advocate of suppliers' best interests - Ensure alignment between suppliers' strategies and Formerra's strategies, promoting strong functional relationships between the two organizations (commercial, marketing, supply chain) to drive business growth - Track status of distribution contracts and develop contracting strategies for renewal/extension well in advance of contract expiration, focusing on negotiation of key terms that drive value expansion - Convince suppliers to shift direct business to Formerra, or to shift business from other distributors to Formerra, through development and articulation of compelling proposals - Own working relationships with select key suppliers - Negotiate costs and logistics for products - Provide sales volume and pipeline updates regularly - Develop and implement action plans to correct sales performance gaps - Communicate and implement product, policy, and pricing changes - Hold suppliers to an acceptable level of quality and ease of doing business - Lead business reviews with appropriate content and cadence - Respond quickly and effectively to requests for quotes from commercial team Performance Objectives/Metrics: - Drive distribution sales volume growth for assigned suppliers - Maximize distribution margin dollars for business from assigned suppliers - Meet supplier requirements for keeping Formerra as a distributor - Maintain healthy and accurate sales funnel Qualifications: Education Requirements: - Bachelor's degree in business or engineering preferred, but commensurate experience considered Experience Requirements: - 5+ years product management, P&L, procurement or commercial experience, preferably in the plastics industry - Good understanding of distribution business model, focus industries, customers, products, and chemistries - Good understanding of financial concepts including sales revenue, margins, and working capital - Strong strategic thinking and analytical skills - Negotiation and contracting experience - Excellent written and verbal communication skills - Comfort presenting in front of large audiences - Proficient in Microsoft Suite: Excel, Word, and PowerPoint - Ability to travel 1-3 times a month Disclaimers: - Legal authorization to work in the specified country is required. Employment visa sponsorship is not available for this position. - The description indicates the general nature and level of work performed and is not a comprehensive inventory of all duties and qualifications. - Employment is at will and may be terminated at any time. - Equal Opportunity Employer.

🏢 Summary: Senior HRIS Specialist role focused on HRIS administration, payroll processing, reporting, and system optimization across US, Canada, and UK operations. The position supports HR technology initiatives, manages ADP systems, ensures data integrity, and collaborates with HR, Finance, and IT teams. Hybrid office role requiring strong payroll and HRIS experience with ADP Workforce Now and reporting expertise. 🗂️ Requirements: 4+ years of payroll/HRIS management experience or Bachelor's degree in business, 2-5 years of payroll experience, Experience with ADP Workforce Now, Experience with ADP Teampay, Knowledge of HR processes and data management, Ability to manage payroll processing for US, Canada, and UK, Reporting and payroll audit experience, Proficiency with Microsoft Excel, Legal authorization to work in the specified country 📃 Skills: ADP, Workforce, Teampay, Excel, HRIS, Payroll, Microsoft, Reporting, Analytics, Auditing 🏢 Description: Who We Are Formerra is a preeminent distributor of engineered materials, connecting the world's leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. Formerra leads in the market with the following key capabilities: • Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility • Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands • Integrated, long-standing relationships with leading, global suppliers • Unparalleled and highly specialized technical, processing, and design support • Regulatory-compliant material support and expertise Job Summary: The Senior HRIS Specialist is responsible for the administration, maintenance, and optimization of the Human Resources Information System (HRIS). This role serves as a subject matter expert in HR systems, ensuring data integrity, system efficiency, and alignment with HR and organizational goals. The specialist partners with HR, Finance, IT, and other departments to support HR technology initiatives and improve user experience. The Payroll/HRIS specialist will be responsible for support in managing payroll for employees. Duties/Responsibilities: • Check timesheets globally for accuracy through ADP and with other payroll providers. • Responsible for all payroll-related processing activities in US, Canada, and UK. • Assists in the preparation of year-end W-2s or other related tax filings or reports. • Provide general administrative support including preparing reports for Finance, HR, and other departments as necessary. • Initiates routine daily/weekly/monthly reporting. • Assists benefit team with benefit enrollments in ADP. • Assists Finance team with payroll audits or reconciliation of payroll files. • Administer and maintain HRIS system. • Lead system upgrades, implementations, and integrations with other platforms. • Ensure data accuracy and integrity through audits, reporting, and troubleshooting. • Develop and maintain HR dashboards, metrics, and analytics to support decision-making. • Provide end-user support and training for HRIS tools and processes. • Collaborate with HR and IT teams to identify and implement process improvements. • Completes new hire setup in payroll systems. • Maintains all payroll-related files and records. • Manage system security roles and permissions. • Document system configurations, workflows, and procedures. • Stay current on HR technology trends and recommend enhancements. Required Skills/Abilities: • Excellent verbal and written communication skills. • Excellent interpersonal and customer service skills. • Excellent organizational skills and attention to detail. • Excellent time management skills with a proven ability to meet deadlines. • Strong analytical and problem-solving skills. • Ability to function well in a fast-paced and dynamic environment. • Proficient with Microsoft Office Suite or related software. • Proficient with ADP Workforce Now, ADP Teampay. • Proficient with pulling reports, understanding reports, and Microsoft Excel. • Strong knowledge of HR processes and data management. • Excellent analytical, problem-solving, and communication skills. • Ability to manage multiple priorities in a fast-paced environment. Education and Experience: • Bachelor's degree in business preferred or 4 plus years of payroll/HRIS management experience. • 2-5 years of proven payroll experience. • Excellent knowledge of ADP Workforce Now and ADP Teampay. Physical Requirements & Work Setting: • Prolonged periods of sitting at a desk and working on a computer. • Hybrid position. • Office work setting. Disclaimers: • Legal authorization to work in the specified country is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. • The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. • It is the policy of Formerra that all employees are employed at the will of Formerra for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason. • Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.

🏢 Summary: The Account Manager role focuses on driving profitable revenue growth by developing new business and managing strategic accounts within a specialized materials platform. The position requires building strong customer relationships, executing sales plans, and leveraging technical expertise in polymers and engineered materials to deliver tailored solutions. The role operates independently, with significant travel, and emphasizes CRM management, forecasting, and contract negotiation. 🗂️ Requirements: Bachelor’s Degree in Plastics, Polymer Engineering, Business, Chemistry or related field or equivalent experience, 5–7 years of sales experience in distribution, manufacturing, or account management, Experience in new business development and strategic account management, Ability to develop and execute sales plans and forecasts, Technical aptitude in materials and processing, Proficiency in CRM systems management, Strong computer skills including MS Word, PowerPoint, and Excel, Ability to travel up to 75% 📃 Skills: CRM, MSWord, PowerPoint, Excel, Forecasting, SalesPlanning, AccountManagement, Prospecting, Negotiation, Polymers, Thermoplastics 🏢 Description: Who We Are Formerra is a preeminent distributor of engineered materials, connecting leading polymer producers with OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. The team supports customers in designing, selecting, processing, and developing products to improve performance, productivity, reliability, and sustainability. Position Overview: The Account Manager is responsible for developing profitable growth within a designated territory. The role focuses on identifying and developing target customers based on a specialization platform, forecasting annual objectives for sales, margins, and volume growth, and building strong relationships at all management levels. The position requires independent work with minimal oversight and up to 75% travel. Key Responsibilities: - Drive profitable revenue growth and new business development. - Achieve gross margin targets as a percentage of sales. - Utilize customer-centric selling tools and processes including scorecards, business reviews, EVE tools, prospecting, sales funnel development, cross-selling, and CRM management. - Establish, track, and close new business targets aligned with short- and long-term objectives. - Develop and maintain relationships with key decision makers and project facilitators. - Conduct prospecting and cold calling activities. - Develop, execute, and manage sales plans, sales budgets, and expense budgets. - Create account development plans and written Account Plans for strategic accounts. - Identify industry trends, applications, requirements, and opportunities. - Coordinate with regional sales teams and technical teams to deliver solutions. - Monitor competitive activity and implement pricing and market strategies. - Negotiate customer contracts and value packages to ensure acceptable returns. - Maintain accurate CRM data and sales statistics. Required Skills and Experience: - Bachelor’s Degree in Plastics, Polymer Engineering, Business, Chemistry, or related discipline or equivalent experience. - 5–7 years’ sales experience in distribution, manufacturing, or account management. - Ability to translate customer needs into solutions. - Technical aptitude and broad knowledge of materials and processing. - Strong verbal and written communication and presentation skills. - Self-motivated team player. - Proficiency with MS Word, PowerPoint, and Excel. Additional Information: - Legal authorization to work in the specified country is required. Employment visas are not sponsored. - Employment is at will. - Equal Opportunity Employer.

🏢 Summary: Evergreen Account Manager / Senior Account Manager opportunity focused on driving profitable revenue growth, developing new business, and managing key accounts within engineered materials distribution. The role combines technical product knowledge with consultative selling, CRM-driven pipeline management, and cross-functional collaboration. It involves extensive travel and autonomy in executing sales strategies and achieving margin targets. 🗂️ Requirements: High school diploma or GED, 5+ years of sales experience in distribution, manufacturing, or account management, Ability to drive new business development and manage accounts, Experience meeting gross margin and sales targets, Proficiency in MS Word and Excel, Experience with CRM systems, SAP experience, Strong technical aptitude, Ability to travel up to 75%, Legal authorization to work without visa sponsorship 📃 Skills: CRM, SAP, Excel, Word, Sales, Forecasting, Budgeting, Prospecting, Reporting 🏢 Description: Position Overview Formerra Distribution is always searching for exceptional sales professionals to join our team. This evergreen posting is intended for future Account Manager and Senior Account Manager openings as our business continues to expand. Essential Duties and Responsibilities: Drive profitable revenue growth through new business development and effective account management. Meet gross margin targets as a percentage of sales. Execute a professional, customer-centric sales process using tools like scorecards, business reviews, EVE, and CRM. Build and manage a robust sales funnel; proactively prospect, cold call, and close new accounts. Set and achieve new business targets aligned with long-term growth goals. Develop and implement sales plans, budgets, and forecasts; contribute to company-wide planning. Maintain and grow accounts through strategic engagement and needs-based solutions. Collaborate with channel partners and internal teams (Marketing, Technical, Customer Service) to meet customer needs. Provide market feedback and support marketing initiatives. Represent the company at trade shows and promotional events. Maintain accurate CRM data and sales metrics. Act as a business consultant to customers, offering tailored product recommendations and pricing strategies. Ensure timely reporting and communication with Sales Manager. Deliver results and perform other duties as assigned. Qualifications Education Requirements: Bachelor's Degree in Plastics or Polymer Engineering, Business, Chemistry, or related discipline highly preferred. Highschool diploma and/or GED required. Experience Requirements: 5+ years of sales experience in distribution, manufacturing, sales, account management required. Strong Technical aptitude, with proficiency in MS Word & Excel preferred; SAP experience preferred. Professional presence, including excellent verbal and written communication and presentation skills. Broad knowledge of solutions, materials and processing. Self-motivated. Team player. Strong organizational skills required. Works autonomously on a day-to-day basis. Work Environment: Prolonged computer use for communication, CRM management, and reporting (up to 8 hours/day). Extended periods of sitting and screen exposure during virtual meetings, planning, and administrative tasks. Minimal physical lifting required; may occasionally lift items up to 20 lbs. Must maintain a dedicated, ergonomically sound home office environment with reliable internet access. Travel up to 75% for client meetings, industry events, or team gatherings which may involve driving or air travel and transporting light materials. Disclaimers: Legal authorization to work in the specified country is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Employees are employed at will for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. Equal Opportunity Employer. Formerra is committed to ensuring a fair and legitimate recruitment process and will never request sensitive personal information via email.

🏢 Summary: Evergreen opportunity for Account Manager and Senior Account Manager roles focused on driving profitable growth through new business development and strategic account management in engineered materials distribution. The role combines consultative selling, technical product guidance, and cross-functional collaboration, with significant travel and autonomous work. Ideal for experienced sales professionals with strong technical aptitude and CRM proficiency. 🗂️ Requirements: High school diploma or GED, Bachelor’s degree in Plastics or Polymer Engineering, Business, Chemistry, or related field (preferred), 5+ years of sales experience in distribution, manufacturing, sales, or account management, Experience in new business development and account management, Proficiency in MS Word and Excel, SAP experience (preferred), Strong technical aptitude, Ability to manage CRM data and sales metrics, Ability to travel up to 75%, Legal authorization to work in the specified country 📃 Skills: CRM, SAP, Excel, Word, Forecasting, Budgeting, Prospecting, ColdCalling, Reporting, Polymers 🏢 Description: Position Overview Formerra Distribution is always searching for exceptional sales professionals to join the team. This evergreen posting is intended for future Account Manager and Senior Account Manager openings as the business continues to expand. The role focuses on building strong customer relationships, delivering value, and driving profitable growth in a dynamic environment. Essential Duties and Responsibilities: - Drive profitable revenue growth through new business development and effective account management. - Meet gross margin targets as a percentage of sales. - Execute a professional, customer-centric sales process using tools like scorecards, business reviews, EVE, and CRM. - Build and manage a robust sales funnel; proactively prospect, cold call, and close new accounts. - Set and achieve new business targets aligned with long-term growth goals. - Develop and implement sales plans, budgets, and forecasts; contribute to company-wide planning. - Maintain and grow accounts through strategic engagement and needs-based solutions. - Collaborate with channel partners and internal teams (Marketing, Technical, Customer Service) to meet customer needs. - Provide market feedback and support marketing initiatives. - Represent the company at trade shows and promotional events. - Maintain accurate CRM data and sales metrics. - Act as a business consultant to customers, offering tailored product recommendations and pricing strategies. - Ensure timely reporting and communication with Sales Manager. - Deliver results and perform other duties as assigned. Qualifications Education Requirements: - Bachelor’s Degree in Plastics or Polymer Engineering, Business, Chemistry, or related discipline highly preferred. - High school diploma and/or GED required. Experience Requirements: - 5+ years of sales experience in distribution, manufacturing, sales, or account management required. - Strong technical aptitude, with proficiency in MS Word and Excel preferred; SAP experience preferred. - Professional presence with excellent verbal and written communication and presentation skills. - Broad knowledge of solutions, materials, and processing. - Self-motivated and team-oriented. - Strong organizational skills. - Ability to work autonomously on a day-to-day basis. Work Environment: - Frequent computer use for communication, CRM management, and reporting (up to 8 hours/day). - Extended periods of sitting and screen exposure during virtual meetings, planning, and administrative tasks. - Occasional lifting of items up to 20 lbs. (e.g., promotional materials or equipment for events). - Dedicated, ergonomically sound home office environment with reliable internet access required. - Travel up to 75% for client meetings, industry events, or team gatherings. Disclaimers: - Legal authorization to work in the specified country is required. Employment visa sponsorship is not available for this position.

🏢 Summary: Hands-on field role responsible for maintaining and restoring uptime of deployed robotic manufacturing cells in live factory environments. The position focuses on troubleshooting, preventive and corrective maintenance, and root cause analysis across robotics, controls, and industrial systems. Significant travel is required while ensuring high safety and documentation standards. 🗂️ Requirements: 3+ years field service experience with robotic or industrial automation systems, Strong troubleshooting skills in electrical, mechanical, PLC, or robotic control systems, Ability to read electrical schematics, wiring diagrams, and pneumatic drawings, Experience using CMMS platforms for maintenance tracking, Ability to travel locally up to 80% and overnight up to 50%, Commitment to safety standards including LOTO compliance, Clear technical documentation and reporting skills 📃 Skills: Robotics, PLC, Electrical, Mechanical, CMMS, Networking, Pneumatics, Fanuc, KUKA, Yaskawa, ABB, UniversalRobots 🏢 Description: Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency. About the team: The Fleet Operations Team drives uptime and operational performance across Formic's growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale. About the role: As a Robotics Field Service Engineer, you are the front line of technical ownership across deployed robotic cells. You will diagnose failures, restore systems to production, perform preventative and corrective maintenance, and represent Formic within customer facilities. This is a hands-on role in uptime-critical environments requiring strong troubleshooting, structured documentation, and disciplined execution. In this role you will: - Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells - Respond to remote and on-site escalations, diagnose root causes, and restore systems - Provide hands-on technical support to customer operators and maintenance teams - Log service activity, asset updates, and spare part requirements in CMMS systems - Coordinate field scheduling and support with customers, vendors, and internal stakeholders - Monitor system performance remotely using dashboards and fleet tools - Document service work, root cause analysis, and follow-up actions - Identify recurring failure patterns and escalate systemic risks - Build professional relationships with plant managers and site personnel - Adhere strictly to safety standards including LOTO and industrial compliance - Participate in RCA sessions, audits, and continuous improvement initiatives - Expand technical depth across robotics, controls, networking, and industrial systems What makes you a great fit: - 3+ years of hands-on field service experience supporting robotic or industrial automation systems - Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems - Ability to read electrical schematics, wiring diagrams, and pneumatic drawings - Experience using CMMS platforms to track and report maintenance activity - Comfortable with significant travel - Clear written and verbal communication skills - Demonstrated commitment to safety and disciplined field execution Bonus points if you have: - Experience with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots - Familiarity with palletizing, case packing, pick-and-place, or conveyor systems - Experience in food, beverage, packaging, CPG, or high-speed manufacturing environments - Spanish language proficiency Our Total Rewards: - Equity participation through stock options - Competitive and uncapped commission structure (where applicable) - Comprehensive medical, dental, and vision insurance - FSA, DCFSA, life insurance, short-term and long-term disability - Employee Assistance Program (EAP) - Up to 12 weeks paid parental leave - Company-sponsored 401(k) - Home office stipend (for eligible employees) - Monthly cell phone reimbursement - 15 days paid time off plus company holidays Compensation Philosophy: This role is paid hourly with a range of $29–$44 per hour. Total annualized earnings typically range from $83,000–$126,000 depending on experience and hours worked, with overtime paid in accordance with applicable law. Equal Opportunity Employment: Formic is an equal opportunity employer. All employment decisions are based on merit, business needs, and role requirements. AI Use: AI-powered tools may be used in parts of the interview process, with all final hiring decisions made by humans.

🏢 Summary: Project Engineer role focused on advanced technical support and long-term reliability of deployed industrial robotic systems in live manufacturing environments. The position combines complex troubleshooting, system optimization, preventive strategies, and cross-functional collaboration to maximize uptime and performance. Includes significant field support, continuous improvement initiatives, and impact on fleet-wide automation stability. 🗂️ Requirements: 5+ years in manufacturing automation or industrial robotics, Proficiency programming PLCs, robots, and industrial control systems, Strong knowledge of robotic systems, motion systems, automated manufacturing equipment, Hands-on experience diagnosing mechanical, electrical, and control failures, Ability to read electrical schematics and technical drawings, Experience in uptime-critical manufacturing environments, Willingness to travel up to 50%, Valid driver's license 📃 Skills: PLC, Robotics, Automation, IndustrialControls, MotionControl, ElectricalSchematics, Troubleshooting, PreventiveMaintenance, PredictiveMaintenance, ManufacturingSystems 🏢 Description: Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. About the team: The Fleet Operations Team drives uptime and operational performance across Formic's growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale. Fleet Operations operates at the intersection of robotics, controls, and real-world factory execution, ensuring automation delivers consistent, measurable performance across diverse industrial applications. About the role: As Project Engineer, you will own advanced technical support and the long-term reliability of deployed robotic systems. You will operate at the intersection of troubleshooting, system optimization, and product improvement, ensuring automation systems perform consistently in demanding production environments. This role blends reactive support with proactive engineering. You will diagnose complex failures, implement structured improvements, and partner cross-functionally to strengthen system stability across the fleet. Your work will directly impact system uptime, performance consistency, and long-term customer success. In this role you will: - Diagnose and resolve complex automation failures to minimize production downtime - Design and implement preventative and predictive strategies that improve system reliability - Lead system-level continuous improvement initiatives, including hardware and software upgrades - Analyze production data and diagnostic trends to identify systemic performance gaps - Provide remote support by responding to service tickets, guiding troubleshooting efforts, and triaging issues to onsite teams when required - Support field service activities within your local region for both reactive and preventative maintenance - Partner with Product, Deployment, and Engineering teams to standardize equipment configurations and improve system repeatability - Maintain system documentation, including procedures, maintenance logs, and change-control records - Serve as the escalation point for complex technical issues across the fleet - Mentor field technicians and engineers on troubleshooting and system health best practices - Ensure compliance with safety standards, internal quality requirements, and relevant industry regulations - Collaborate with vendors to improve parts availability, diagnostic capabilities, and technical support What makes you a great fit: - 5+ years of experience in manufacturing automation or industrial robotics environments - Strong proficiency programming PLCs, robots, and industrial control systems - Solid understanding of robotic systems, motion systems, and automated manufacturing equipment - Hands-on experience diagnosing mechanical, electrical, and control system failures - Ability to read and interpret electrical schematics and technical drawings - Experience working in uptime-critical manufacturing environments - Strong problem-solving skills and a structured troubleshooting methodology - Clear written and verbal communication skills - Ability to work independently while collaborating cross-functionally - Willingness to travel up to 50% based on business needs - Valid driver's license and ability to support local travel Bonus points if you have: - Experience in high-volume manufacturing environments - Experience standardizing automation systems across multiple deployed sites - Exposure to data-driven maintenance or predictive monitoring tools Our Total Rewards: - Equity in Formic through stock option program - Competitive & uncapped commission structure for eligible roles - Comprehensive healthcare coverage (medical, dental, vision) - Additional insurance benefits including FSA, DCFSA, life insurance, short-term and long-term disability - Employee Assistance Program (EAP) - Paid parental leave up to 12 weeks - Company-sponsored 401(k) - Home office stipend for remote and hybrid employees - Monthly cell phone reimbursement - 15 days of paid time off plus company holidays Compensation Philosophy: This role is paid hourly with a range of $38–$46 per hour. Based on typical field service hours (approximately 50+ hours per week including travel, site activity, and documentation), total annualized earnings typically range from $109,000 - $132,000 depending on experience and hours worked. Overtime is paid in accordance with applicable federal and state law for all hours worked over 40 in a workweek. Equal Opportunity Employment: Formic is an equal opportunity employer. All employment decisions are based on merit, business needs, and role requirements. AI Use: AI-powered tools may be used in some interviews, but all final hiring decisions are made by humans.

🏢 Summary: Global Operations Associate role focused on managing end-to-end international freight shipments across ocean and air logistics while ensuring high-quality customer experience and operational performance. The position involves coordinating with logistics partners, handling imports and exports, supporting client operations, and driving process efficiency in a fast-paced supply chain environment. 🗂️ Requirements: 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting, Bachelor's Degree preferred, Ability to adapt to new technology, Experience working in a fast-paced environment, Effective time management, Attention to detail, Strong verbal and written communication skills, Client-facing communication skills, Teamwork and relationship-building skills, Problem-solving capabilities, Fluent in English, Compliance-focused mindset 📃 Skills: Logistics, SupplyChain, FreightForwarding, Ocean, Air, Imports, Exports, Intermodal, Drayage, Warehousing, Transloading, Trucking, KPIs, SLAs, SOP, English 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport's Global Operations team is the front line team responsible for successfully managing our customer's supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer's supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future team members to become founding team members in new markets, relocate internationally, and help expand the company's presence around the world. You will: - Be the front line to ensure the highest standard of quality: shipments move on-time and exceptions are handled appropriately - Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery - Follow standard operating procedures (SOP) - Own the client experience by solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed Your team will: - Coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team - Execute the end-to-end movement of freight shipments within a regional network including imports and exports and intermodal movements - Assist shipments managed by partners as partner autonomy is expanded - Quote and invoice client shipments with responsibility to their P&L - Participate in QBR and MBR presentation preparation and hold client operational calls when necessary You should have: - 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus) - Bachelor's Degree preferred - Ability to adapt to new technology and thrive in a fast-paced environment - Effective time management and prioritization skills - Attention to detail - Ability to effectively seek and receive feedback - Strong verbal and written communication skills in client-facing interactions - Teamwork and relationship-building skills - Orientation toward best practices and standardization - Problem-solving capabilities - Fluency in English - Compliance-first attitude for operating in a heavily regulated industry Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, data privacy regulations including GDPR and CCPA may regulate the way applicant data is managed. By submitting an application, candidates agree to the use and processing of their data as required.

🏢 Summary: Hands-on Robotics Field Service Engineer role responsible for maintaining and restoring uptime of deployed robotic manufacturing cells in live factory environments. The position focuses on troubleshooting electrical, mechanical, PLC, and robotic control systems, performing preventative and corrective maintenance, and supporting customers on-site and remotely. This role requires extensive travel and strong technical documentation skills to ensure fleet reliability and operational performance. 🗂️ Requirements: 3+ years field service experience with robotic or industrial automation systems, Troubleshooting experience with electrical, mechanical, PLC, or robotic control systems, Ability to read electrical schematics, wiring diagrams, and pneumatic drawings, Experience using CMMS platforms for maintenance tracking, Ability to travel locally up to 80% and overnight up to 50%, Clear technical documentation and communication skills, Commitment to safety standards including LOTO compliance 📃 Skills: Robotics, PLC, Electrical, Mechanical, CMMS, Fanuc, KUKA, Yaskawa, ABB, UniversalRobots, Pneumatics, Networking, LOTO 🏢 Description: Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution, enabling manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. About the team: The Fleet Operations Team drives uptime and operational performance across Formic's growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale. About the role: As a Robotics Field Service Engineer, you are the front line of technical ownership across deployed robotic cells. You will diagnose failures, restore systems to production, perform preventative and corrective maintenance, and represent Formic directly within customer facilities. This is a hands-on role in uptime-critical environments requiring strong troubleshooting discipline and structured documentation. In this role you will: - Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells - Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly - Provide hands-on technical support to customer operators and maintenance teams - Log service activity, asset updates, and spare part requirements in CMMS systems - Coordinate field scheduling and support with customers, vendors, and internal stakeholders - Monitor system performance remotely using dashboards and fleet tools - Document service work, root cause analysis, and follow-up actions - Identify recurring failure patterns and escalate systemic risks - Build professional relationships with plant managers and site personnel - Operate with strict adherence to safety standards, including LOTO and industrial compliance - Participate in RCA sessions, audits, and continuous improvement initiatives - Continuously expand technical depth across robotics, controls, networking, and industrial systems What makes you a great fit: - 3+ years of hands-on field service experience supporting robotic or industrial automation systems - Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems - Ability to read electrical schematics, wiring diagrams, and pneumatic drawings - Experience using CMMS platforms to track and report maintenance activity - Comfortable with local travel up to 80% and overnight travel up to 50% - Clear written and verbal communicator capable of producing structured service documentation - Demonstrated commitment to safety and disciplined field execution Bonus points if you have: - Experience with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots - Familiarity with palletizing, case packing, pick-and-place, or conveyor systems - Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments - Prior customer-facing field experience - Spanish language proficiency Our Total Rewards: - Equity participation through stock options - Competitive and uncapped commission structure (for eligible roles) - Comprehensive medical, dental, and vision insurance - FSA and DCFSA, life insurance, short-term and long-term disability - Employee Assistance Program (EAP) - Up to 12 weeks of paid parental leave - Company-sponsored 401(k) - Home office stipend - Monthly cell phone reimbursement - 15 days of paid time off plus company holidays Compensation Philosophy: This role is paid hourly at $29–$44 per hour. Total annualized earnings typically range from $83,000 - $126,000 depending on experience, rate, and hours worked. Overtime is paid in accordance with applicable federal and state law. Equal Opportunity Employment: Formic is an equal opportunity employer. All employment decisions are based on merit, business needs, and role requirements. AI Use: AI-powered tools may be used in some interviews; all final hiring decisions are made by humans.

🏢 Summary: Senior Product Manager role owning a critical part of a global logistics platform, defining product vision and roadmap, and delivering data-driven features that improve complex workflows for clients and operators. The position focuses on shipping intuitive, user-facing solutions in a data-dense environment while partnering cross-functionally with engineering, design, sales, and operations. It requires strong analytical capabilities and SQL proficiency to drive measurable business outcomes at scale. 🗂️ Requirements: 6+ years of product management or domain-relevant experience, Strong analytical and quantitative skills, Proficiency in SQL, Experience working with complex datasets and building metrics frameworks, Proven track record of shipping intuitive UX in data-dense, complex domains, Experience building user-facing or operator-facing workflow features, Ability to collaborate with engineering, design, sales, and operations teams, Excellent written and verbal communication skills 📃 Skills: SQL, Analytics, ProductManagement, UX, DataAnalysis, Metrics, B2B, Logistics, SupplyChain, WorkflowSoftware 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The opportunity: We're looking for a Senior Product Manager to join Flexport's product team and own a critical part of how we serve clients and operators across global logistics. You'll define the vision and roadmap for your product area, ship features that drive measurable business outcomes, and collaborate with engineering, design, commercial, and operations teams to solve hard problems at scale. Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you build will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex domains. You will: - Define and deliver features that improve key workflows for clients or internal operators across Flexport's platform - Own your product area end-to-end, from problem discovery through launch, adoption, and iteration - Partner with Engineering, Design, Sales, Operations, and other cross-functional teams to translate complex logistics workflows into clear, intuitive experiences - Use data to guide prioritization, measure impact, and identify opportunities - Develop analytics frameworks to track product health, user engagement, and business outcomes - Contribute to medium- and long-term product strategy, with opportunities to shape the future of the platform You should have: - 6+ years of product management experience, or other domain-relevant experience - Strong analytical and quantitative skills. You are comfortable working with complex datasets, building metrics frameworks, and using data to make decisions. SQL proficiency required - A track record of shipping intuitive UX in data-dense, complex domains - Experience building user-facing or operator-facing features that simplify multi-step workflows - Ability to collaborate deeply with designers, engineers, and commercial or operations teams - Excellent written and verbal communication skills, especially around tradeoffs and prioritization - Experience with B2B workflow software, supply chain platforms, or logistics technology is a plus Benefits: The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $155,520—$194,400 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.