June 17, 2026

Robotics Field Service Engineer

Mid • On-site

83,004 - 126,000 USD/hr

Newark, NJ

Who we are

Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency.

About the team

The Fleet Operations Team drives uptime and operational performance across Formic's growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale.

About the role

As a Robotics Field Service Engineer, you are the front line of technical ownership across deployed robotic cells. You will diagnose failures, restore systems to production, perform preventative and corrective maintenance, and represent Formic within customer facilities. This is a hands-on role in uptime-critical environments requiring strong troubleshooting, structured documentation, and disciplined execution.

In this role you will

  • Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
  • Respond to remote and on-site escalations, diagnose root causes, and restore systems
  • Provide hands-on technical support to customer operators and maintenance teams
  • Log service activity, asset updates, and spare part requirements in CMMS systems
  • Coordinate field scheduling and support with customers, vendors, and internal stakeholders
  • Monitor system performance remotely using dashboards and fleet tools
  • Document service work, root cause analysis, and follow-up actions
  • Identify recurring failure patterns and escalate systemic risks
  • Build professional relationships with plant managers and site personnel
  • Adhere strictly to safety standards including LOTO and industrial compliance
  • Participate in RCA sessions, audits, and continuous improvement initiatives
  • Expand technical depth across robotics, controls, networking, and industrial systems

What makes you a great fit

  • 3+ years of hands-on field service experience supporting robotic or industrial automation systems
  • Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems
  • Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
  • Experience using CMMS platforms to track and report maintenance activity
  • Comfortable with significant travel
  • Clear written and verbal communication skills
  • Demonstrated commitment to safety and disciplined field execution

Bonus points

  • Experience with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots
  • Familiarity with palletizing, case packing, pick-and-place, or conveyor systems
  • Experience in food, beverage, packaging, CPG, or high-speed manufacturing environments
  • Spanish language proficiency

Our Total Rewards

  • Equity participation through stock options
  • Competitive and uncapped commission structure (where applicable)
  • Comprehensive medical, dental, and vision insurance
  • FSA, DCFSA, life insurance, short-term and long-term disability
  • Employee Assistance Program (EAP)
  • Up to 12 weeks paid parental leave
  • Company-sponsored 401(k)
  • Home office stipend (for eligible employees)
  • Monthly cell phone reimbursement
  • 15 days paid time off plus company holidays

Compensation Philosophy

This role is paid hourly with a range of $29–$44 per hour. Total annualized earnings typically range from $83,000–$126,000 depending on experience and hours worked, with overtime paid in accordance with applicable law.

Equal Opportunity Employment

Formic is an equal opportunity employer. All employment decisions are based on merit, business needs, and role requirements.

AI Use

AI-powered tools may be used in parts of the interview process, with all final hiring decisions made by humans.

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San Francisco, CA

105,000 - 165,000 USD/yr

🏢 Summary: Product Engineer role focused on improving reliability, standardization, and scalability of deployed robotic automation systems by translating field data into validated engineering enhancements. The position bridges field performance and product design, leading system improvements across mechanical, electrical, controls, and safety domains. It involves hands-on automation expertise, cross-functional collaboration, and ownership of enhancement projects from analysis through rollout. 🗂️ Requirements: Hands-on experience building, commissioning, or supporting automated systems, Strong background in industrial robotics and automation integration, Ability to read and interpret electrical schematics, Understanding of automation design principles, Working knowledge of mechanical systems, pneumatics, motion components, PLCs, and safety systems, Ability to navigate CAD in 2D and 3D environments, Experience in manufacturing or production environments, Proven ability to translate engineering data into scalable product improvements 📃 Skills: Robotics, Automation, PLCs, CAD, Pneumatics, Motion, Electrical, Schematics, Safety, Manufacturing 🏢 Description: Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. About the team: The Automation Engineering Team delivers robotics-driven automation deployments across a wide range of customer applications. The team partners cross-functionally to translate customer requirements into deployed systems, ensuring solutions are integrated, commissioned, and validated to perform reliably in real manufacturing environments. About the role: As a Product Engineer, you will drive fleet-wide reliability, standardization, and system evolution across deployed robotic automation systems. You will identify recurring field issues, evaluate feature requests, and translate operational feedback into durable, scalable engineering improvements. This role bridges field performance and product-level design. You will convert real-world system data into validated enhancements, structured documentation, and implementation-ready updates that improve reliability, reduce repeat failures, and strengthen long-term system sustainability. In this role you will: - Identify recurring performance issues across deployed systems and define structured improvement initiatives - Analyze mechanical, electrical, controls, and safety data to develop validated engineering enhancements - Design scalable solutions that improve reliability, performance, and maintainability - Develop implementation-ready documentation, drawings, and hardware packages for field deployment - Lead enhancement projects from definition through validation and rollout - Partner closely with Field Service and Customer Success to ensure alignment and long-term adoption - Standardize improvements to prevent one-off fixes and reduce fleet variability - Collect and structure engineering data to inform product evolution - Support new product initiatives by incorporating field-driven insights into system design What makes you a great fit: - Hands-on experience building, commissioning, or supporting automated systems - Strong background in industrial robotics and automation integration - Ability to read and interpret electrical schematics - Solid understanding of automation design principles - Working knowledge of mechanical systems, pneumatics, motion components, PLCs, and safety systems - Comfort navigating CAD in 2D and 3D environments - Understanding of manufacturing and production environments - Strong organizational and project leadership skills - Proven ability to translate structured engineering data into scalable product improvements Our Total Rewards: - Equity participation through stock options - Competitive and uncapped commission structure for eligible roles - Comprehensive medical, dental, and vision insurance with high employer contribution - FSA and DCFSA, life insurance, short-term and long-term disability (employer-paid) - Employee Assistance Program (EAP) - Up to 12 weeks of paid parental leave - Company-sponsored 401(k) - Home office stipend for remote and hybrid employees - Monthly cell phone reimbursement - Flexible paid time off policy Compensation Range: $105,000—$165,000 USD

Technology

Formic Technologies

Automation Sales Manager

Senior

On-site

Detroit, MI

110,004 - 159,996 USD/yr

🏢 Summary: Individual contributor role responsible for driving revenue growth and market expansion by selling Robotics-as-a-Service automation solutions to SMB and mid-market manufacturers within a defined territory. The role owns the full sales cycle, from prospecting and consultative discovery to solution development and contract execution. It requires close collaboration with Engineering and Solutions teams to design tailored automation systems and deliver measurable ROI to customers. 🗂️ Requirements: Proven full-cycle B2B sales experience with consistent revenue attainment, Experience owning and growing a geographic sales territory independently, Ability to build pipeline in new or underpenetrated markets, Understanding of manufacturing operations and industrial buying processes, Ability to navigate multi-stakeholder and technical buying committees, Proficiency with Salesforce or comparable CRM systems, Ability to travel up to 75% within assigned region 📃 Skills: Salesforce, CRM, Robotics, Automation, B2B, SaaS 🏢 Description: Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. About the team: Formic's Sales Team drives adoption of automation across SMB and mid-market manufacturing. The team partners closely with Engineering, Solutions, and Customer teams to educate manufacturers, develop territory strategies, and build pipeline through disciplined outreach and consultative selling. About the role: As an Automation Sales Manager, you will be responsible for revenue growth and market expansion within your territory. You will develop and execute a strategic territory plan, build deep knowledge of the regional manufacturing landscape, and establish trusted relationships with manufacturers, integrators, and strategic partners. You will work directly with customers to evaluate automation opportunities, define project requirements, and collaborate with Engineering and Solutions teams to develop system concepts. You will also lead commercial negotiations and own the full sales cycle from initial engagement through contract execution. This is an individual contributor role responsible for driving territory growth, building a strong pipeline, and delivering consistent revenue performance. In this role you will: - Own and execute a regional territory strategy to drive pipeline growth and revenue attainment - Generate and qualify new business opportunities within SMB and mid-market manufacturing accounts - Lead consultative discovery conversations and on-site meetings with manufacturing decision makers - Develop tailored automation solutions in partnership with Solutions and Engineering teams - Advance opportunities through the full sales cycle from prospecting to contract execution - Build and maintain executive-level relationships across plant, operations, and ownership stakeholders - Represent Formic at industry events and trade shows to expand regional market presence - Maintain accurate CRM data, pipeline visibility, and forecast accuracy - Analyze regional manufacturing trends, competitor activity, and buyer dynamics to refine territory strategy What makes you a great fit: - Proven success in full-cycle B2B sales with consistent revenue attainment - Experience owning and growing a geographic territory independently - Demonstrated ability to proactively build pipeline in new or underpenetrated markets - Strong understanding of manufacturing operations and industrial buying processes - Ability to navigate multi-stakeholder buying committees and technical decision makers - Analytical mindset with the ability to quantify value and clearly communicate ROI - Proficiency with Salesforce or comparable CRM systems - Willingness and ability to travel up to approximately 75 percent within the assigned region - Comfort operating in a fast-growth environment with evolving processes and priorities Our Total Rewards: - Equity in Formic through stock option program - Competitive and uncapped commission structure - Comprehensive healthcare coverage including medical, dental, and vision insurance - FSA and DCFSA, life insurance, short-term disability, and long-term disability - Employee Assistance Program (EAP) - Up to 12 weeks of paid parental leave - Company-sponsored 401(k) - Home office stipend - Monthly cell phone reimbursement - Flexible time off policy Compensation Philosophy: Formic's pay and equity packages are benchmarked against peer companies at a similar growth stage. Final offers are customized based on experience, geographic location, market considerations, and preferred balance of cash and equity. Compensation Range: $110,000—$160,000 USD

Technology

Formic Technologies

Automation Sales Manager

Mid

On-site

Charlotte, NC

110,004 - 159,996 USD/yr

🏢 Summary: Individual contributor sales role driving revenue growth and market expansion by selling Robotics-as-a-Service automation solutions to SMB and mid-market manufacturers. Owns full sales cycle from prospecting through contract execution, partnering with Engineering and Solutions teams to develop tailored automation systems. Responsible for territory strategy, pipeline development, and executive-level relationship management. 🗂️ Requirements: Proven full-cycle B2B sales experience with consistent revenue attainment, Experience owning and growing a geographic sales territory, Ability to build pipeline in new or underpenetrated markets, Strong understanding of manufacturing operations and industrial buying processes, Ability to manage multi-stakeholder and technical buying committees, Proficiency with Salesforce or comparable CRM systems, Willingness to travel up to 75% within assigned region 📃 Skills: Salesforce, CRM, B2B, Automation, Robotics, Manufacturing, Forecasting, PipelineManagement 🏢 Description: Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production. About the team: Formic's Sales Team drives adoption of automation across SMB and mid-market manufacturing. The team partners closely with Engineering, Solutions, and Customer teams to educate manufacturers, develop territory strategies, and build pipeline through disciplined outreach and consultative selling. About the role: As an Automation Sales Manager, you will be responsible for revenue growth and market expansion within your territory. You will develop and execute a strategic territory plan, build deep knowledge of the regional manufacturing landscape, and establish trusted relationships with manufacturers, integrators, and strategic partners. You will work directly with customers to evaluate automation opportunities, define project requirements, and collaborate with Engineering and Solutions teams to develop system concepts. You will also lead commercial negotiations and own the full sales cycle from initial engagement through contract execution. This is an individual contributor role responsible for driving territory growth, building a strong pipeline, and delivering consistent revenue performance. In this role you will: Own and execute a regional territory strategy to drive pipeline growth and revenue attainment Generate and qualify new business opportunities within SMB and mid-market manufacturing accounts Lead consultative discovery conversations and on-site meetings with manufacturing decision makers Develop tailored automation solutions in partnership with Solutions and Engineering teams Advance opportunities through the full sales cycle from prospecting to contract execution Build and maintain executive-level relationships across plant, operations, and ownership stakeholders Represent Formic at industry events and trade shows to expand regional market presence Maintain accurate CRM data, pipeline visibility, and forecast accuracy Analyze regional manufacturing trends, competitor activity, and buyer dynamics to refine territory strategy What makes you a great fit: Proven success in full-cycle B2B sales with consistent revenue attainment Experience owning and growing a geographic territory independently Demonstrated ability to proactively build pipeline in new or underpenetrated markets Strong understanding of manufacturing operations and industrial buying processes Ability to navigate multi-stakeholder buying committees and technical decision makers Analytical mindset with the ability to quantify value and clearly communicate ROI Proficiency with Salesforce or comparable CRM systems Willingness and ability to travel up to approximately 75 percent within the assigned region Comfort operating in a fast-growth environment with evolving processes and priorities Our Total Rewards: At Formic, we believe people do their best work when they feel supported both professionally and personally. That's why we offer a comprehensive benefits and perks package for full-time, U.S.-based team members, including: Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most Paid Parental Leave Program: Up to 12 weeks of paid parental leave Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses Flexible Time Off: Take the time you need, when you need it, supported by our flexible PTO policy Compensation Philosophy Formic's pay and equity packages are thoughtfully benchmarked against peer companies at a similar growth stage. Equity represents a meaningful part of our mutual investment: when Formic succeeds, so do you. Final offers are customized based on experience, geographic location, market considerations, and a candidate's preferred balance of cash and equity. Our goal is to attract and reward top talent who will have significant impact, and we are open to thoughtful discussions to align on the right structure. Compensation Range: $110,000—$160,000 USD What we look for: We're building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you! Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren't paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn't yet exist. Create the Magic: You absorb complexity so customers don't have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don't say "not my job." You make things work. Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don't confuse activity with results. Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You're willing to challenge assumptions, including your own, in pursuit of the best answer. Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit. One Formic: You operate without silos. You practice radical helpfulness, document clearly, and make clean handoffs. You assume positive intent and prioritize team success over individual credit. Equal Opportunity Employment: Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person's merit, business needs, and role requirements. AI Use: At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans.