Office Manager

🏢 Summary: Remote 6-month contract opportunity for an Event Marketing Manager to lead end-to-end sponsorship execution for large-scale marketing events, ensuring seamless sponsor fulfillment and operational excellence. The role focuses on managing sponsorship deliverables, coordinating cross-functional teams, tracking payments, and overseeing exhibitor and vendor activities. Candidates must have strong event marketing experience, advanced Excel and PowerPoint skills, and the ability to manage multiple sponsorship programs simultaneously. 🗂️ Requirements: Proven experience in event marketing with focus on sponsorship management and execution, Strong project management and organizational skills, Advanced proficiency in Microsoft Excel, Advanced proficiency in Microsoft PowerPoint, Experience managing sponsorship deliverables and fulfillment processes, Experience coordinating event logistics and vendor relationships, Ability to track payments and manage financial reporting, Experience collaborating with cross-functional teams, Bachelor’s degree in Marketing, Communications, Business, Event Management or related field (or equivalent experience), Must be eligible to work as a direct W2 employee (no sponsorship) 📃 Skills: Excel, PowerPoint, CRM, EventManagement, ProjectManagement, RegistrationTools, SponsorshipOperations, VendorManagement, Reporting 🏢 Description: Event Marketing Manager Location: Remote – United States Duration: 6 months We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities: Manage the end-to-end execution of sponsorship programs, ensuring all sponsorship commitments and deliverables are fulfilled accurately and on time. Review sponsorship packages, prospectuses, and fulfillment requirements to ensure alignment with event objectives and sponsor expectations. Serve as the primary operational point of contact for sponsors, handling high-volume communications via email, calls, webinars, and collaboration platforms. Process sponsorship interest requests and coordinate contract generation, execution, and documentation with internal stakeholders. Track sponsorship payments, distribute payment links, manage follow-up communications, and provide status reporting to stakeholders. Coordinate exhibitor and sponsor onboarding activities, including resource portal setup, communications, and readiness initiatives. Partner with event teams, vendors, and cross-functional stakeholders to execute sponsorship deliverables and onsite event requirements. Monitor sponsorship fulfillment progress, maintain accurate records, and provide regular reporting and updates to leadership and event teams. Collaborate with vendors to develop sponsor-related materials and ensure branding and fulfillment requirements are met. Assist with post-event reporting, sponsor feedback collection, and continuous process improvement initiatives. Ensure compliance with established corporate policies, contracting procedures, and vendor management guidelines. Internal Responsibilities: Attend regular internal practice community meetings. Collaborate with your practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal networking events (in person and virtual). Work with leadership on career fast-track opportunities. Required Qualifications and Skills: Proven experience in event marketing with a focus on sponsorship management and execution. Strong organizational and project management skills with the ability to manage multiple sponsorships and events simultaneously. Advanced proficiency in Microsoft Excel and PowerPoint. Excellent written and verbal communication skills with experience supporting sponsors and stakeholders in a professional environment. Strong attention to detail with the ability to manage sponsorship deliverables, timelines, and tracking across multiple systems. Experience coordinating event logistics, vendor relationships, and sponsorship fulfillment activities. Basic financial acumen, including payment tracking and reporting. Ability to collaborate effectively across marketing, sales, finance, operations, and other cross-functional teams. Strong problem-solving skills with the ability to identify, escalate, and resolve operational issues efficiently. Preferred Qualifications and Skills: Experience supporting technology or B2B event marketing programs. Experience with sponsorship operations, exhibitor management, or event coordination. Familiarity with event management platforms, CRM systems, registration tools, or project management software. Professional certifications in event management or marketing (e.g., CMP, CMM). Understanding of marketing and sales alignment as it relates to sponsorship fulfillment and event success. Education: Bachelor's degree in Marketing, Communications, Business, Event Management, or a related field, or equivalent work experience required. Benefits: Comprehensive medical benefits. 401k plan. Paid holidays. Life insurance and additional employee benefits.

🏢 Summary: Hybrid IT Administrator role focused on maintaining and improving the company’s IT environment, ensuring hardware lifecycle management, infrastructure stability, and effective user support. The position involves managing networks, access rights, security practices, and daily technical issues while supporting onboarding and offboarding processes. Strong on-site presence in Poznan is required to support office operations and teamwork. 🗂️ Requirements: 2–3 years experience in IT Support, Helpdesk (L2), or IT Administrator role, Experience with macOS administration, Experience with Windows administration, Knowledge of LAN, Wi-Fi, and VPN networking, Understanding of hardware diagnostics, Practical knowledge of cybersecurity principles (MFA, phishing, password hygiene, least privilege), Experience with access management and user account administration, Experience with Google Workspace, Slack, or Jira, Ability to manage hardware lifecycle and software licenses, Upper-Intermediate English level, Availability to work hybrid with minimum 4 days per week in office (Poznan) 📃 Skills: macOS, Windows, LAN, WiFi, VPN, MFA, Cybersecurity, Networking, Hardware, GoogleWorkspace, Slack, Jira, ITSupport, Helpdesk, AccessManagement 🏢 Description: IT ADMINISTRATOR LOCATION: POZNAN, POLAND (Hybrid - min. 4 days a week in office) *We offer a hybrid work model, allowing you to balance office presence with remote work. However, it's important to note that the role emphasizes a stronger presence in the office to foster teamwork and effective communication. Key Duties and Services: A Roadmap to Your Professional Success Your Mission : Ensuring continuity, day-to-day stability, and steady improvement of the company’s IT environment - focusing on hardware life-cycle, team support, access management and infrastructure stability. Scope of services: Monitoring and maintaining the stability of office networks (LAN, Wi-Fi, VPN) and assisting in the scalability of our IT setup Managing computer equipment purchases, inventory, and lifecycle; full installation and configuration of hardware for the team (Onboarding/Offboarding) Managing access rights, software licenses, and permissions across internal tools (Google Workspace, Slack, Jira etc.), including creating and securing employee accounts Tracking, diagnosing, and resolving daily technical issues, providing hands-on, friendly IT support Monitoring basic threats/alerts, maintaining security policies (MFA, password hygiene), and promoting cybersecurity awareness within the team? Proposing new, smart solutions for automating routine IT tasks, documenting internal IT processes, and managing the costs of hardware, mobile devices, and software licenses Here’s the set we are required: 2-3 years of experience in a similar IT Support, Helpdesk (L2) or IT Administrator position Strong communication skills and user-facing confidence Solid experience with macOS and Windows administration Practical cybersecurity awareness (MFA, phishing, password hygiene, least privilege) Understanding of hardware diagnostics and basic networking (LAN, Wi-Fi, VPN) Strong sense of ownership, proactivity, and independence in managing daily tasks English knowledge at least Upper-Intermediate level Nice to have: Interest in automation / development (Python, Bash, PowerShell) Experience with Google Workspace, Jira, and MDM tools (Jamf/Kandji) in corporate environments Familiarity with DevOps tools or hardware tinkering (Arduino, Raspberry Pi) Career Advancement at Your Fingertips: Explore Opportunities with Us By joining us you will get: Flexible working hours and hybrid flexibility Private medical healthcare offered by Luxmed Benefit System - MultiSport Card An inspiring, modern workplace with a great atmosphere based on the nordic working culture Our main office in Poznan (Poland): In-house gym Underground parking for bicycles, and scooters, including electric chargers Best-equipped kitchen - daily fresh fruit & vegetables, great coffee and a fantastic choice of tea, nuts & cereals Espeo Day: regular lunch or breakfast & office integration We are animal friendly Navigating the Hiring Process: What does the recruitment process for that position look like? HR Screening with Talent Acquisition Specialist (30 min) Technical Interview with IT & Security Lead (60 min) Interview with Hiring Manager (15 min) Job Offer

🏢 Summary: Hybrid IT Administrator role responsible for ensuring stability, security, and continuous improvement of the company’s IT environment, with strong on-site presence in Poznan. The position focuses on hardware lifecycle management, network maintenance, access control, and hands-on user support. The role also supports cybersecurity practices and basic automation of IT processes. 🗂️ Requirements: 2-3 years experience in IT Support, Helpdesk (L2) or IT Administrator role, Experience with macOS and Windows administration, Knowledge of LAN, Wi-Fi and VPN networking, Understanding of hardware diagnostics, Practical knowledge of cybersecurity principles (MFA, phishing, password hygiene, least privilege), Experience managing user accounts and access rights, Ability to configure and install computer hardware, English at Upper-Intermediate level or higher 📃 Skills: macOS, Windows, LAN, Wi-Fi, VPN, MFA, Google, Workspace, Slack, Jira, Jamf, Kandji, Python, Bash, PowerShell, MDM, Arduino, Raspberry, Pi 🏢 Description: IT ADMINISTRATOR LOCATION: POZNAN, POLAND (Hybrid - min. 4 days a week in office) *We offer a hybrid work model, allowing you to balance office presence with remote work. However, it's important to note that the role emphasizes a stronger presence in the office to foster teamwork and effective communication. Key Duties and Services: A Roadmap to Your Professional Success Your Mission : Ensuring continuity, day-to-day stability, and steady improvement of the company’s IT environment - focusing on hardware life-cycle, team support, access management and infrastructure stability. Scope of services: Monitoring and maintaining the stability of office networks (LAN, Wi-Fi, VPN) and assisting in the scalability of our IT setup Managing computer equipment purchases, inventory, and lifecycle; full installation and configuration of hardware for the team (Onboarding/Offboarding) Managing access rights, software licenses, and permissions across internal tools (Google Workspace, Slack, Jira etc.), including creating and securing employee accounts Tracking, diagnosing, and resolving daily technical issues, providing hands-on, friendly IT support Monitoring basic threats/alerts, maintaining security policies (MFA, password hygiene), and promoting cybersecurity awareness within the team? Proposing new, smart solutions for automating routine IT tasks, documenting internal IT processes, and managing the costs of hardware, mobile devices, and software licenses Here’s the set we are required: 2-3 years of experience in a similar IT Support, Helpdesk (L2) or IT Administrator position Strong communication skills and user-facing confidence Solid experience with macOS and Windows administration Practical cybersecurity awareness (MFA, phishing, password hygiene, least privilege) Understanding of hardware diagnostics and basic networking (LAN, Wi-Fi, VPN) Strong sense of ownership, proactivity, and independence in managing daily tasks English knowledge at least Upper-Intermediate level Nice to have: Interest in automation / development (Python, Bash, PowerShell) Experience with Google Workspace, Jira, and MDM tools (Jamf/Kandji) in corporate environments Familiarity with DevOps tools or hardware tinkering (Arduino, Raspberry Pi) Career Advancement at Your Fingertips: Explore Opportunities with Us By joining us you will get: Flexible working hours and hybrid flexibility Private medical healthcare offered by Luxmed Benefit System - MultiSport Card An inspiring, modern workplace with a great atmosphere based on the nordic working culture Our main office in Poznan (Poland): In-house gym Underground parking for bicycles, and scooters, including electric chargers Best-equipped kitchen - daily fresh fruit & vegetables, great coffee and a fantastic choice of tea, nuts & cereals Espeo Day: regular lunch or breakfast & office integration We are animal friendly Navigating the Hiring Process: What does the recruitment process for that position look like? HR Screening with Talent Acquisition Specialist (30 min) Technical Interview with IT & Security Lead (60 min) Interview with Hiring Manager (15 min) Job Offer

🏢 Summary: Hybrid IT Administrator role focused on maintaining and improving office IT infrastructure, ensuring stability of networks, hardware lifecycle management, access control, and user support. The position emphasizes hands-on support, cybersecurity practices, and administration of internal tools in a growing corporate environment. Requires strong on-site presence in Poznan to support daily operations and team collaboration. 🗂️ Requirements: 2-3 years experience in IT Support, Helpdesk (L2) or IT Administrator role, Experience with macOS and Windows administration, Knowledge of hardware diagnostics, Understanding of LAN, Wi-Fi and VPN networking, Practical cybersecurity knowledge (MFA, phishing, password hygiene, least privilege), Experience managing user accounts and access rights, Experience with Google Workspace, Slack or Jira administration, Ability to install and configure computer hardware, English at Upper-Intermediate level or higher 📃 Skills: macOS, Windows, LAN, Wi-Fi, VPN, MFA, GoogleWorkspace, Slack, Jira, Jamf, Kandji, MDM, Python, Bash, PowerShell, Arduino, RaspberryPi 🏢 Description: IT ADMINISTRATOR LOCATION: POZNAN, POLAND (Hybrid - min. 4 days a week in office) *We offer a hybrid work model, allowing you to balance office presence with remote work. However, it's important to note that the role emphasizes a stronger presence in the office to foster teamwork and effective communication. Key Duties and Services: A Roadmap to Your Professional Success Your Mission : Ensuring continuity, day-to-day stability, and steady improvement of the company’s IT environment - focusing on hardware life-cycle, team support, access management and infrastructure stability. Scope of services: Monitoring and maintaining the stability of office networks (LAN, Wi-Fi, VPN) and assisting in the scalability of our IT setup Managing computer equipment purchases, inventory, and lifecycle; full installation and configuration of hardware for the team (Onboarding/Offboarding) Managing access rights, software licenses, and permissions across internal tools (Google Workspace, Slack, Jira etc.), including creating and securing employee accounts Tracking, diagnosing, and resolving daily technical issues, providing hands-on, friendly IT support Monitoring basic threats/alerts, maintaining security policies (MFA, password hygiene), and promoting cybersecurity awareness within the team? Proposing new, smart solutions for automating routine IT tasks, documenting internal IT processes, and managing the costs of hardware, mobile devices, and software licenses Here’s the set we are required: 2-3 years of experience in a similar IT Support, Helpdesk (L2) or IT Administrator position Strong communication skills and user-facing confidence Solid experience with macOS and Windows administration Practical cybersecurity awareness (MFA, phishing, password hygiene, least privilege) Understanding of hardware diagnostics and basic networking (LAN, Wi-Fi, VPN) Strong sense of ownership, proactivity, and independence in managing daily tasks English knowledge at least Upper-Intermediate level Nice to have: Interest in automation / development (Python, Bash, PowerShell) Experience with Google Workspace, Jira, and MDM tools (Jamf/Kandji) in corporate environments Familiarity with DevOps tools or hardware tinkering (Arduino, Raspberry Pi) Career Advancement at Your Fingertips: Explore Opportunities with Us By joining us you will get: Flexible working hours and hybrid flexibility Private medical healthcare offered by Luxmed Benefit System - MultiSport Card An inspiring, modern workplace with a great atmosphere based on the nordic working culture Our main office in Poznan (Poland): In-house gym Underground parking for bicycles, and scooters, including electric chargers Best-equipped kitchen - daily fresh fruit & vegetables, great coffee and a fantastic choice of tea, nuts & cereals Espeo Day: regular lunch or breakfast & office integration We are animal friendly Navigating the Hiring Process: What does the recruitment process for that position look like? HR Screening with Talent Acquisition Specialist (30 min) Technical Interview with IT & Security Lead (60 min) Interview with Hiring Manager (15 min) Job Offer

🏢 Summary: 6-month remote Program Manager contract focused on leading strategic go-to-market initiatives to accelerate business growth and improve sales effectiveness. The role drives cross-functional execution, sales acceleration programs, and KPI-based performance tracking while delivering executive-level reporting. Ideal for experienced GTM program leaders with strong analytical, stakeholder management, and operational expertise. 🗂️ Requirements: 5+ years program or project management experience in GTM, Sales Operations, Sales Strategy, or related environment, Experience managing cross-functional programs from planning through execution, measurement, and reporting, Ability to collaborate across Sales, Marketing, Finance, Product, and Operations teams, Experience influencing stakeholders without direct authority, Strong written and verbal communication skills, Advanced proficiency in Microsoft Excel and PowerPoint, Strong analytical skills with KPI and program metrics tracking experience, Experience managing multiple priorities, risks, and dependencies, Bachelor's degree in Business, Marketing, Operations, Communications, or related field or equivalent experience, Must be eligible to work as a direct W2 employee (no sponsorship) 📃 Skills: Excel, PowerPoint, Salesforce, Smartsheet, Asana, CRM, KPI, Dashboarding, Reporting, ProgramManagement, SalesOperations, GTM 🏢 Description: Location: Remote – United States Duration: 6 months We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities: Lead the design, launch, and execution of strategic go-to-market programs that support business growth and sales performance objectives. Develop program charters, success metrics, milestone plans, and stakeholder communication strategies to ensure program alignment and accountability. Coordinate cross-functional initiatives across Sales, Marketing, Product, Finance, and Operations teams to drive execution and remove operational barriers. Support sales acceleration initiatives by developing operational frameworks that improve seller productivity, pipeline progression, and conversion outcomes. Track program health, milestones, dependencies, risks, and key performance indicators while providing actionable recommendations to stakeholders. Prepare and deliver executive-ready presentations, dashboards, scorecards, and quarterly business review materials for leadership audiences. Manage follow-through on strategic initiatives by documenting decisions, tracking action items, and ensuring accountability across teams. Identify gaps in go-to-market execution, seller readiness, or business coverage and develop structured program solutions to address them. Contribute to the development of operating rhythms, planning cycles, and governance processes that strengthen organizational execution discipline. Internal Responsibilities: Attend regular internal practice community meetings. Collaborate with your practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal networking events (in person and virtual). Work with leadership on career fast-track opportunities. Required Qualifications and Skills: 5+ years of program or project management experience within a Go-to-Market (GTM), Sales Operations, Sales Strategy, or related environment. Demonstrated experience managing cross-functional programs from planning through execution, measurement, and reporting. Proven ability to collaborate across Sales, Marketing, Finance, Product, and Operations teams within a matrixed organization. Experience influencing stakeholders and driving alignment without direct authority. Strong written and verbal communication skills with the ability to create executive-level presentations, status reports, scorecards, and business reviews. Advanced proficiency in Microsoft Excel and PowerPoint. Strong analytical skills with experience tracking KPIs, program metrics, and business outcomes. Experience managing multiple priorities, risks, dependencies, and deadlines in a fast-paced environment. Preferred Qualifications and Skills: PMP, PgMP, or equivalent program management certification. Experience supporting Sales Acceleration, GTM Execution, Sales Enablement, or Sales Strategy initiatives. Familiarity with networking industry products, solutions, and go-to-market motions. Experience building executive dashboards, scorecards, and performance reporting frameworks. Proficiency with CRM platforms such as Salesforce and project management tools such as Smartsheet, Asana, or similar platforms. Experience supporting field sales organizations through structured programs, campaigns, or coverage initiatives. Background working within technology, networking, or enterprise software environments. Education: Bachelor's degree in Business, Marketing, Operations, Communications, or a related field, or equivalent work experience required. Benefits: Comprehensive medical benefits 401k plan Paid holidays

🏢 Summary: Hybrid IT Administrator role focused on maintaining and improving office IT infrastructure, ensuring hardware lifecycle management, network stability, and secure access management. The position involves hands-on support for macOS and Windows environments, cybersecurity practices, and administration of internal tools. The role requires strong on-site presence to support daily operations and infrastructure reliability. 🗂️ Requirements: 2-3 years experience in IT Support, Helpdesk (L2) or IT Administrator role, Experience with macOS and Windows administration, Knowledge of LAN, Wi-Fi and VPN networking, Understanding of hardware diagnostics, Practical knowledge of cybersecurity principles (MFA, phishing, password hygiene, least privilege), Experience managing user accounts and access rights, English at least Upper-Intermediate level 📃 Skills: macOS, Windows, LAN, Wi-Fi, VPN, MFA, Google, Workspace, Slack, Jira, Jamf, Kandji, MDM, Python, Bash, PowerShell 🏢 Description: IT ADMINISTRATOR LOCATION: POZNAN, POLAND (Hybrid - min. 4 days a week in office) *We offer a hybrid work model, allowing you to balance office presence with remote work. However, it's important to note that the role emphasizes a stronger presence in the office to foster teamwork and effective communication. B2B/UZ: PLN 60-70 / hour Key Duties and Services: A Roadmap to Your Professional Success Your Mission : Ensuring continuity, day-to-day stability, and steady improvement of the company’s IT environment - focusing on hardware life-cycle, team support, access management and infrastructure stability. Scope of services: Monitoring and maintaining the stability of office networks (LAN, Wi-Fi, VPN) and assisting in the scalability of our IT setup Managing computer equipment purchases, inventory, and lifecycle; full installation and configuration of hardware for the team (Onboarding/Offboarding) Managing access rights, software licenses, and permissions across internal tools (Google Workspace, Slack, Jira etc.), including creating and securing employee accounts Tracking, diagnosing, and resolving daily technical issues, providing hands-on, friendly IT support Monitoring basic threats/alerts, maintaining security policies (MFA, password hygiene), and promoting cybersecurity awareness within the team? Proposing new, smart solutions for automating routine IT tasks, documenting internal IT processes, and managing the costs of hardware, mobile devices, and software licenses Here’s the set we are required: 2-3 years of experience in a similar IT Support, Helpdesk (L2) or IT Administrator position Strong communication skills and user-facing confidence Solid experience with macOS and Windows administration Practical cybersecurity awareness (MFA, phishing, password hygiene, least privilege) Understanding of hardware diagnostics and basic networking (LAN, Wi-Fi, VPN) Strong sense of ownership, proactivity, and independence in managing daily tasks English knowledge at least Upper-Intermediate level Nice to have: Interest in automation / development (Python, Bash, PowerShell) Experience with Google Workspace, Jira, and MDM tools (Jamf/Kandji) in corporate environments Familiarity with DevOps tools or hardware tinkering (Arduino, Raspberry Pi) Career Advancement at Your Fingertips: Explore Opportunities with Us By joining us you will get: Flexible working hours and hybrid flexibility Private medical healthcare offered by Luxmed Benefit System - MultiSport Card An inspiring, modern workplace with a great atmosphere based on the nordic working culture Our main office in Poznan (Poland): In-house gym Underground parking for bicycles, and scooters, including electric chargers Best-equipped kitchen - daily fresh fruit & vegetables, great coffee and a fantastic choice of tea, nuts & cereals Espeo Day: regular lunch or breakfast & office integration We are animal friendly Navigating the Hiring Process: What does the recruitment process for that position look like? HR Screening with Talent Acquisition Specialist (30 min) Technical Interview with IT & Security Lead (60 min) Interview with Hiring Manager (15 min) Job Offer

🏢 Summary: Leadership role responsible for defining and executing the digital workplace strategy within the Microsoft 365 ecosystem, combining strategic oversight with operational management. The position oversees collaboration platforms, endpoint management, and IT asset management while ensuring secure, stable, and high-performing services. The role includes leading international teams and driving continuous improvement of digital workplace services. 🗂️ Requirements: 5+ years of experience in IT service management, Experience leading technical teams across multiple locations, Proven expertise in Microsoft Endpoint Management (Intune, SCCM), In-depth knowledge of Microsoft 365 collaboration platforms, Strong knowledge of endpoint and device management, Experience with IT asset management, Experience working in ITIL-aligned environments, Fluent English (written and spoken) 📃 Skills: M365, Intune, SCCM, SharePoint, OneDrive, Teams, ITIL, EndpointManagement, DeviceManagement, VirtualDesktops, AssetManagement, Adobe 🏢 Description: Step into a key leadership role as the M365 Workplace Manager (all genders), where you will blend strategic vision with hands-on operational expertise. You will shape the future roadmap and drive initiatives that elevate our digital workplace, while ensuring seamless, stable system performance and high-quality, transparent change management. In this role, you will lead diverse workplace teams across Europe and global locations including China, Malaysia, Poland, Switzerland, and the US. You’ll hold strategic responsibility for collaboration platforms such as SharePoint, OneDrive, and Teams, as well as endpoint management covering notebooks, mobile devices, and virtual desktops. Additionally, you will oversee the asset management team, owning critical applications like Adobe and Microsoft products. Key Tasks and Responsibilities: Lead the strategic planning and day-to-day management of all digital workplace services. Develop and implement a comprehensive digital workplace strategy encompassing device management, collaboration platforms, and IT asset oversight. Ensure the secure and reliable operation of devices such as laptops, mobile phones, and virtual desktops, while facilitating effective teamwork using Microsoft Teams, SharePoint, and OneDrive. Oversee IT asset management, including critical applications like Adobe and Microsoft products. Collaborate closely with global IT teams to align projects with business objectives and company standards. Drive continuous improvement by enhancing user experience, increasing service reliability, and encouraging broader adoption of digital tools. Monitor service performance, manage budgets prudently, and provide regular updates to leadership. Your profile: At least 5+ years of experience in IT service management with expertise in digital workplace technologies and leading the team. Proven experience in Microsoft Endpoint Management (e.g., InTune, SCCM). Excellent English skills (both written and spoken). In-depth knowledge of endpoint management and collaboration platforms, particularly within the Microsoft 365 (M365) environment. Strategic mindset with the ability to align technology initiatives closely with business objectives. Demonstrated leadership skills, including managing diverse teams across multiple locations. Strong communication skills to effectively support and coordinate with global teams. If you are passionate technology leader with a strong track record of delivering innovative solutions, a disciplined approach to ITIL-aligned processes, we invite you to apply! Our offer: Contract of employment [umowa o pracę], we are looking for a long term cooperation, Annual reward 💰, Hybrid work model, A diverse and inclusive workplace, Festive benefits paid in April and December, Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center, Possibility to extend medical care to family members, Life insurance with possible extended scope, Sports card (Medicover), Language courses, A vast training offer to support your development🚀, Wellbeing activities, CSR, with space for your initiatives*, Discounts for meals and special offers at Platan Business Park. *We are focusing on entertainment and supporting your physical and mental health – check out our LinkedIn profile ! The recruitment process consists of the following steps: CV selection – we contact selected candidates Phone screening with a recruiter (approx. 15 min) Initial interview with the Manager or technical Expert (video conference, approx. 1 hour) F2F meeting at the office, video conference, or decision on the selection of the candidate and making an offer. The information obligation arising from Article 18 [3ca] of the Labor Code is fulfilled before establishing the employment.

🏢 Summary: Leadership role responsible for end-to-end delivery and operational excellence of Managed Services, ensuring stable IT operations and full SLA compliance. The position oversees service teams, manages incidents and escalations, and acts as the main operational contact for customers. Focus is on ITIL-based process governance, performance management, and continuous service improvement. 🗂️ Requirements: 4+ years in Service Management or IT Operations Management, Experience leading IT operational teams, Strong knowledge of ITIL processes (Incident, Problem, Change, Request), Experience managing SLAs, OLAs and KPIs, Experience with incident and major incident management, Solid understanding of IT infrastructure, workplace, network or cloud environments, Ability to coordinate with technical and project teams, Professional communication in Polish, German and English 📃 Skills: ITIL, SLA, KPI, IncidentManagement, ProblemManagement, ChangeManagement, ServiceManagement, ITOperations, Infrastructure, Workplace, Network, Cloud, Reporting, Governance 🏢 Description: Purpose of the Role As the Service & Operations Manager, you are responsible for ensuring the end-to-end delivery and operational excellence of our Managed Services. You lead the operational teams, secure stable day-to-day IT operations, ensure that SLAs and contractual obligations are met, and act as the primary operational interface to our customers and internal stakeholders. Your mission: Guarantee service stability, performance, customer satisfaction and continuous improvement across all assigned services. Your Responsibilities 1. Operational Leadership & Team Management Lead and oversee day-to-day operations across multiple managed service teams (Service Desk, Workplace and L3 Infrastructure specialists) Ensure structured workflows, prioritisation and efficient task allocation. Monitor team performance, productivity and SLA compliance. Conduct regular coaching, feedback and development sessions. 2. Service Delivery Ownership Own the delivery of all contracted services for your customer accounts. Ensure all SLAs, OLAs, KPIs and service commitments are met end-to-end. Conduct service reviews, operational meetings and governance sessions. Translate contract requirements into operational execution for the teams. Align with Account Management on service performance, customer expectations and improvements. 3. Incident, Escalation & Major Incident Management Oversee and control critical incidents, escalations and service disruptions. Ensure timely communication and transparent status updates to stakeholders and customers. Act as escalation point for team leads, supervisors and customers. Drive root cause analysis and post-incident reviews. 4. Process & Compliance Management Ensure adherence to ITIL-based processes (Incident, Request, Problem, Change, Knowledge). Drive process discipline, documentation quality and operational governance. Monitor compliance with internal controls, security requirements and customer guidelines. Promote continuous improvement in processes, workflows and service structure. 5. Customer Communication & Stakeholder Management Act as the operational contact for customers and internal management. Conduct regular service review meetings (monthly/quarterly). Ensure customer satisfaction through proactive communication and performance transparency. Build trust and long-term relationships with customer stakeholders. Manage expectations and negotiate operational agreements (SLAs, priorities, changes). 6. Performance, Reporting & SLA Governance Monitor and analyse KPIs and SLA achievement. Create operational and service reports and present them in governance rounds. Identify performance risks early and initiate corrective measures. Maintain transparency over workloads, capacity and resource planning. 7. Coordination with Technology & Projects Work closely with technical experts for escalations or complex topics. Ensure smooth coordination with Project Management during transitions, onboarding or changes. Support implementation of new services or extensions and ensure seamless handover into operations. Coordinate dependencies across Infrastructure, Workplace, Network, Cloud, Security and Support teams. 8. Continuous Improvement & Service Optimisation Identify optimisation potential across operations, tools, processes and team structure. Drive initiatives to improve efficiency, quality, automation and customer satisfaction. Collaborate with Service Delivery, Technology Leads and Management to evolve the service portfolio. Your Profile 4+ years experience in Service Management, IT Operations Management, or similar leadership role. Strong understanding of ITIL (Incident, Problem, Change, Request, SLAs). Experience leading operational IT teams (Service Desk, Onsite, Workplace, or similar). Ability to manage customers and stakeholders confidently and professionally. Strong organisational skills, structured working style and high reliability. Excellent communication skills in Polish, German and English. Solid technical understanding of IT infrastructure, workplace, networks or cloud. High sense of ownership and motivation to continuously improve services. What We Offer A key leadership role with direct impact on service quality and customer satisfaction. A modern, structured Managed Services environment with clear processes. Attractive development opportunities (ITIL certifications, leadership training, technical upskilling). Hybrid working model and flexible hours after onboarding. Employee benefits such as staff discounts and regular team events.

🏢 Summary: Remote IT Infrastructure Manager role leading post-merger integration and TSA exit activities across global regions. Responsible for coordinating infrastructure separation and transformation across network, cloud, workplace, and collaboration domains. Ensures successful transition from legacy services to a new IT landscape with full operational readiness. 🗂️ Requirements: Bachelor’s degree in Computer Science, Information Systems or related field, 12+ years of experience in global IT infrastructure, Experience in post-merger integration (PMI) or TSA exit programs, Experience leading large-scale infrastructure transformation programs, Strong knowledge of network, cloud, servers and end-user environments, Experience with ITIL-based service management, Experience coordinating multi-region infrastructure delivery 📃 Skills: Network, LAN, WAN, Cloud, OnPrem, M365, SharePoint, ERP, OT, ITIL, Telephony, Collaboration, Directory, Infrastructure, Servers 🏢 Description: IT Post Merger Infrastructure Manager 100% REMOTE WORK Flexible working hours with occasional split shifts to support global collaboration B2B via Experis -> B2B rate: 180-220 PLN netto+VAT/h Full-time job About the Role We are looking for an experienced IT Infrastructure Manager to support a large-scale post-merger integration (PMI) and TSA exit program. The role focuses on leading and coordinating infrastructure separation and transformation activities across multiple global regions. The position plays a key role in ensuring the successful transition from legacy services to a newly established IT landscape, covering network, cloud, workplace, and collaboration environments. You will work closely with regional IT leaders, technical teams, and external partners to drive delivery, manage dependencies, and ensure operational readiness. Responsibilities Support regional IT leaders (Americas, EMEA, APAC) in delivering infrastructure workstreams within a global PMI program Ensure high-quality project execution and alignment across multiple regions and domains Lead technical discussions with architects, engineers, and vendors, maintaining a pragmatic and results-oriented approach Identify and manage interdependencies across infrastructure, ERP, and application workstreams Act as a single point of contact (SPOC) for external partners and service providers Oversee and coordinate delivery across key infrastructure domains: Network (LAN/WAN) and OT environments Cloud and on-premise infrastructure M365 ecosystem (email, collaboration tools, SharePoint) End-user computing (workstations, mobile devices) Telephony and unified communications Directory, file, and print services Ensure scalability, integration, and operational readiness across all regions Drive risk identification, mitigation strategies, and issue resolution Act as a bridge between technical teams and business stakeholders, translating technical complexity into actionable decisions Requirements Must-Have Bachelor's degree in Computer Science, Information Systems, or a related field (Master’s degree preferred) 12+ years of experience in global IT infrastructure and large-scale transformation programs Proven experience in post-merger integration (PMI), carve-outs, or TSA exit programs Strong understanding of infrastructure domains: Network, cloud, servers, end-user environments Experience with ITIL-based service management frameworks Strong stakeholder and vendor management skills Excellent communication skills in English (both technical and executive level) Nice-to-Have Experience in manufacturing or industrial environments (including OT infrastructure) Experience with global, multi-region infrastructure rollouts Background in plant expansions, carve-outs, or new site setups Knowledge of cybersecurity, data protection, and compliance frameworks Experience working in culturally diverse and global environments Familiarity with Japanese business culture or language skills We Offer Opportunity to work on a large-scale, global transformation program High-impact role with strong ownership and visibility across regions Collaboration with international teams and senior stakeholders Exposure to complex infrastructure environments and cutting-edge technologies Dynamic and challenging project environment with significant business impact Flexible, cross-regional working model

🏢 Summary: The Client Services Associate delivers on-site mailroom, shipping/receiving, office support, and front desk coverage while ensuring high service standards. The role includes handling inbound/outbound mail, maintaining office equipment and supplies, supporting meetings, and performing light maintenance. This position requires strong organizational skills, customer service focus, and proficiency with office systems and equipment. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Working knowledge of multi-function devices (MFD), Proficiency in MS Office Suite, Ability to operate office machinery, Ability to lift 40 lbs or more frequently, Ability to manage multiple tasks simultaneously, Strong organizational and time management skills, Ability to work assigned hours, Professional appearance and adherence to policies 📃 Skills: MSOffice, MFD, Shipping, Receiving, DataEntry, Inventory, Copying, Printing, Packaging, ComputerSystems 🏢 Description: Job Title: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), ensuring copy/print machines are functional and stocked, serving as backup to the front office (reception/concierge), and providing light maintenance/cleaning. This position offers the highest level of service to all employees while maintaining a professional image by providing prompt, courteous, and efficient service. Duties and Responsibilities: - Provides 5-star customer service to all employees. - Receives inbound mail/packages, sorts incoming mail, and inputs into chain of custody software. - Manages outgoing mail/package transactions. - Performs shipping and receiving duties. - Notifies employees upon receipt of inbound deliveries. - Distributes mail/packages to personnel. - Acts as point of contact for mail/package inquiries. - Performs daily key operations of multi-function devices (ensuring functionality and replenishing toner/paper). - Submits work orders as required. - Services and replenishes pantry, conference, kitchen, and meeting areas. - Performs meeting and conference room setups. - Assists with building occupant moves. - Performs light maintenance and cleaning duties. - Maintains Business Service Center area in a neat and orderly fashion. - Monitors and replenishes office supplies. - Assists with copy/print orders and equipment monitoring. - Trains backup staff on policies and procedures. - Provides reception/concierge coverage as needed. Competencies: - Strong verbal and written communication skills. - Excellent customer service skills. - PC skills with MS Office Suite experience. - Ability to handle multiple tasks simultaneously. - Good organizational skills. - Working knowledge of MFD equipment. - Knowledge of shipping/receiving procedures. - Ability to validate packing slips and select proper packing materials. Qualifications and Education Requirements: - High School Diploma (or equivalent) required. - 1+ years prior work experience preferred. - Excellent organizational and time management skills. - Analytical and problem-solving abilities. - Current knowledge or ability to learn required computer-based systems. - Professional appearance and attitude. - Adherence to company policies and procedures. Physical Demands: - Ability to grasp, lift, and move packages using a wheeled cart (up to 60 lbs capacity). - Ability to lift or move 40 lbs or more frequently. - Ability to walk, bend, kneel, stand, and sit for extended periods. - Manual dexterity for operating office machinery. Travel: None or negligible. Pay Range: $18.50—$19.50 USD What We Offer: - Career growth opportunities. - Learning and development programs. - Employee recognition programs. - Comprehensive benefits including Medical, Dental, Vision, HSA, 401k with matching, Life Insurance, Disability coverage, Paid Time Off, and additional supplemental benefits.