June 30, 2026
Manager, Critical Operations
Senior • On-site
126,000 - 150,000 USD/yr
Frederick, MD
Role Summary
As a Manager, Critical Operations, you will be responsible for the property's overall condition and operational integrity, ensuring the reliability, maintenance, and compliance of all landlord-owned infrastructure. This includes substations, electrical distribution systems, roofing, stormwater management, exterior lighting, roadways, and all infrastructure extending to the facility's exterior. You will oversee maintenance programs, vendor management, and risk mitigation strategies, ensuring the infrastructure remains operationally sound, compliant with regulatory standards, and aligned with tenant needs. This role requires strong technical expertise in critical infrastructure management, a proactive approach to asset maintenance, and the ability to coordinate with vendors, internal teams, and regulatory agencies. You will play a key role in minimizing disruptions, optimizing infrastructure performance, and maintaining the safety and efficiency of all landlord-maintained assets.
Travel: Ability to travel up to 20% for company gatherings
Location: Frederick, MD
Compensation: $126K - $150K (Offers Bonus)
Essential Responsibilities
Governance and Compliance Management
- Oversee maintenance activities and vendor operations to ensure compliance with local, state, and federal regulations, including OSHA, environmental laws, and building codes
- Maintain documentation of inspections, permits, and compliance reports to ensure audit readiness
- Verify that vendor contracts align with company policies and regulatory requirements
- Track service level agreements (SLAs), monitor contract performance, and document deviations or corrective actions
- Participate in scheduled compliance reviews and audits
- Escalate identified risks or non-compliance issues for resolution in collaboration with senior leadership
Maintenance & Technical Operations
- Execute preventive, corrective, and predictive maintenance strategies to enhance asset longevity and operational reliability
- Manage the operation and maintenance of electrical, HVAC, plumbing, and structural systems on building exteriors
- Conduct condition assessments, troubleshoot performance issues, and coordinate repairs or upgrades
- Leverage a Computerized Maintenance Management System (CMMS) to track work orders, manage service requests, and analyze maintenance trends
Vendor & Financial Management
- Coordinate vendor selection and ensure contractors meet technical qualifications and safety standards
- Track vendor work quality, enforce service agreements, and provide performance feedback
- Monitor maintenance and operational budgets and identify cost-saving opportunities while maintaining infrastructure integrity
- Contribute to planning and execution of capital projects by assessing infrastructure conditions, reviewing vendor proposals, and coordinating timelines
Risk Management & Emergency Preparedness
- Assess infrastructure vulnerabilities and develop mitigation strategies
- Analyze maintenance data, vendor reports, and past incidents to identify trends
- Ensure emergency response procedures align with business continuity and safety requirements
- Coordinate drills, scenario planning, and on-site incident management
- Act as the first point of contact for infrastructure-related emergencies
- Coordinate with internal teams, emergency responders, and regulatory agencies
Stakeholder & Tenant Relationship Management
- Communicate with tenants regarding maintenance activities, service disruptions, and infrastructure updates
- Schedule routine check-ins to gather feedback and proactively manage infrastructure dependencies
- Provide updates on service requests, project timelines, and escalation pathways
Stakeholder Collaboration & Communication
- Work with procurement, legal, security, and sustainability teams to align operational priorities
- Establish structured communication channels regarding maintenance and service impacts
- Provide data-driven insights and operational updates to senior leadership
Education, Skills, and Experience
- Minimum of 7 years of experience in facilities operations, critical environments, or industrial infrastructure management
- At least 3 years in a leadership role overseeing maintenance teams or vendor operations
- Strong technical knowledge of electrical, mechanical, and structural systems in critical environments
- Experience managing vendor contracts, budgets, and compliance processes
- Proficiency in CMMS platforms and data-driven maintenance tracking
- Knowledge of regulatory standards, risk management, and emergency response protocols
- Strong communication and leadership skills
Benefits
- Hybrid working environment
- Team building and educational opportunities
- Generous benefits package including robust health benefits and a 401(k)-company contribution
- Unlimited PTO
- RTD ECO pass or parking reimbursement
- Competitive compensation, bonus, and an incentive plan
Compensation Range: $126K - $150K
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The position requires strong construction management expertise, leadership skills, and experience with project financials, contracts, and construction software. 🗂️ Requirements: Experience in construction project management or BS/BA in Building Science, Engineering, Construction Management, or related field, OSHA 30 certification, First Aid and CPR training, Experience managing construction project budgets, Knowledge of construction materials and equipment, Leadership and team management experience, Knowledge of MS Office Suite, Understanding of construction safety and quality standards, Familiarity with construction and project management software, Ability to manage budgets, schedules, negotiations, and costs, Knowledge of contract and subcontract documentation, Conflict resolution experience, Strong time management and multitasking abilities 📃 Skills: PMP, CCM, OSHA, CPR, FirstAid, MSOffice, HVAC, Plumbing, Piping, Boilers, Chillers, Rigging, FireProtection, CRM 🏢 Description: About You Are you a client focused construction professional with excellent communication skills? Do you have a 'can do' attitude and an unwavering commitment to excellence? We are looking for an experienced Project Manager to join our team. As a Project Manager, you play a key role by ensuring successful completion of construction projects. The work location for this position will be based on assignment to a project location. Our Commitment Our commitment to excellence in safety, quality, customer service, and professionalism has earned a top-notch reputation in the industry. We offer competitive compensation and benefits packages that include medical, dental, vision, life, disability, paid holidays, paid vacation, and 401K. Responsibilities - Development and management of all project documentation - Schedule and lead project hand-off meetings to ensure important job information is gathered before proceeding into construction phase - Prepare construction budget by studying plans and specifications and identifying and projecting costs for each scope/item/division; convert estimates into cost budgets and verify cost code accuracy - Obtain appropriate permits - Finalize Schedule of Values for owner billing - Build and actively manage the project schedule with the field supervisors - Complete job number request forms and submit to accounting for job number assignment - Prepare electronic timesheet to match cost code breakdown - Ensure project financial success by establishing and managing project schedules and budgets, preparing and reporting monthly on job cost, and actively work to ensure project profitability - Develop and write subcontracts and purchase orders as required including negotiating terms, price, deliveries, and restock fees - Contractually manage subcontractors - Submit new vendor/subcontractor form to AP prior to job start - Prepare material status log and update continually - Collect and organize submittals and product samples for approval as needed - Prepare productivity tracking logs and update daily - Prepare/review daily pipe and structural weld reports/inspection reports for tracking purposes - Prepare PMIs (internal running punch list) and review with construction team - Create and distribute RFIs for information and clarification of project specifics - Prepare monthly project billing and/or invoices - Submit credit card receipts weekly - Resolve cost discrepancies by collecting and analyzing information - Collaboratively price, negotiate, and formalize all changes in project scope - Provide adequate Notices of Delay to Owners, General Contractors, and Sub-Contractors to document external schedule impacts - Work collaboratively with Assistant Project Managers and Superintendents on their requests for resources as required to meet project schedules - Hire field personnel as needed and work with HR to schedule onboarding of personnel - Ensure client satisfaction while balancing competing demands among scope, time, and cost - Review time sheets for accuracy and submit to HR/Payroll for processing - Conduct direct report employee reviews annually or more often if needed - Manage safety, quality, and productivity of the project - Prepare/review safety and quality incident reports and submit to HR - Submit employee reprimand, termination, and request off forms to HR - Approve invoices in accounting software weekly - Ensure jobsite remains clean and orderly - Update Opportunity Project Tracking Form and submit to CRM Manager Qualifications - Previous work experience in project management or BS/BA degree in Building Science, Engineering, Construction Management, or another related field - PMP, CCM, or an equivalent certification would be considered an asset - Design/Build experience would be considered an asset - OSHA 30, First Aid and CPR Training - Extensive work experience managing budgets for construction projects - Excellent knowledge of construction materials and equipment - Highly organized - Previous experience in a leadership role with strong and proven leadership skills - Knowledge of MS Office Suite - Knowledge of construction safety and quality standards - Understanding of construction management processes - Ability to work collaboratively and plan ahead - Familiarity with construction and project management software programs - Ability to budget, schedule, negotiate, and control costs - High degree of familiarity with contract and subcontract documents, terms, and conditions - Conflict resolution and conflict management experience - Excellent time management ability - Ability to multitask with a strong understanding of core manager duties - Excellent communication skills and interpersonal abilities Benefits - Medical, dental, vision, life, and disability insurance - Paid holidays and paid vacation - 401K
Technology

Mullins Mechanical
Project Manager- Atlanta Ga
Senior
On-site
Atlanta, GA
🏢 Summary: Experienced Project Manager role focused on leading construction projects from planning through completion, including budgeting, scheduling, subcontractor management, safety, and client satisfaction. The position requires strong construction management expertise, financial oversight, and coordination with field teams in industrial and commercial environments. Competitive benefits include medical coverage, paid time off, and 401K. 🗂️ Requirements: Previous project management experience or BS/BA in Building Science, Engineering, Construction Management, or related field, OSHA 30 certification, First Aid and CPR training, Experience managing construction project budgets, Knowledge of construction materials and equipment, Leadership experience, Knowledge of MS Office Suite, Knowledge of construction safety and quality standards, Understanding of construction management processes, Experience with construction and project management software, Ability to budget, schedule, negotiate, and control costs, Familiarity with contract and subcontract documents, Conflict resolution experience, Strong time management and multitasking abilities, Excellent communication and interpersonal skills 📃 Skills: PMP, CCM, OSHA, CPR, FirstAid, MSOffice, CRM, HVAC, Plumbing, Piping, Rigging, FireProtection, Budgeting, Scheduling, Negotiation, ConstructionManagement 🏢 Description: About You Are you a client focused construction professional with excellent communication skills? Do you have a 'can do' attitude and an unwavering commitment to excellence? We are looking for an experienced Project Manager to join the team. As a Project Manager, you will ensure the successful completion of construction projects. The work location for this position will be based on assignment to a project location. Our Commitment The organization is committed to excellence in safety, quality, customer service, and professionalism. Competitive compensation and benefits packages include medical, dental, vision, life, disability, paid holidays, paid vacation, and 401K. Responsibilities - Development and management of all project documentation - Schedule and lead project hand-off meetings to ensure important job information is gathered before proceeding into construction phase - Prepare construction budget by studying plans and specifications and identifying and projecting costs for each scope/item/division - Obtain appropriate permits - Finalize Schedule of Values for owner billing - Build and actively manage the project schedule with the field supervisors - Complete job number request forms and submit to accounting for job number assignment - Prepare electronic timesheet to match cost code breakdown - Ensure project financial success by establishing and managing project schedules and budgets - Develop and write subcontracts and purchase orders including negotiating terms, price, deliveries, and restock fees - Contractually manage subcontractors - Submit new vendor/subcontractor form to AP prior to job start - Prepare material status log and update continually - Collect and organize submittals and product samples for approval as needed - Prepare productivity tracking logs and update daily - Prepare/review daily pipe and structural weld reports and inspection reports - Prepare PMIs and review with construction team - Create and distribute RFIs for information and clarification of project specifics - Prepare monthly project billing and/or invoices - Submit credit card receipts weekly - Resolve cost discrepancies by collecting and analyzing information - Collaboratively price, negotiate, and formalize all changes in project scope - Provide Notices of Delay to document external schedule impacts - Work collaboratively with Assistant Project Managers and Superintendents to meet project schedules - Hire field personnel as needed and coordinate onboarding with HR - Ensure client satisfaction while balancing scope, time, and cost - Review time sheets for accuracy and submit to HR/Payroll - Conduct employee reviews - Manage safety, quality, and productivity of the project - Prepare/review safety and quality incident reports - Approve invoices in accounting software weekly - Ensure jobsite remains clean and orderly - Update Opportunity Project Tracking Form and submit to CRM Manager Qualifications - Previous work experience in project management or BS/BA degree in Building Science, Engineering, Construction Management, or related field - PMP, CCM, or equivalent certification considered an asset - Design/Build experience considered an asset - OSHA 30, First Aid and CPR Training - Extensive work experience managing budgets for construction projects - Excellent knowledge of construction materials and equipment - Previous leadership experience with strong leadership skills - Knowledge of MS Office Suite - Knowledge of construction safety and quality standards - Understanding of construction management processes - Familiarity with construction and project management software programs - Ability to budget, schedule, negotiate, and control costs - Familiarity with contract and subcontract documents, terms, and conditions - Conflict resolution and conflict management experience - Excellent time management ability - Ability to multitask with strong understanding of core manager duties - Excellent communication skills and interpersonal abilities Projects are commonly performed in industrial and heavy commercial environments including manufacturing facilities, automotive plants, chemical plants, distribution centers, warehouses, data centers, and other large facilities.
Technology

Broadmead
Facilities Manager
Senior
On-site
Cockeysville, MD
90,000 - 110,000 USD/yr
🏢 Summary: Facilities Manager role responsible for overseeing daily operations of maintenance, housekeeping, transportation, safety, and grounds within a continuing care retirement community. The position leads multidisciplinary teams, manages building systems and preventive maintenance programs, ensures regulatory compliance, and oversees budgets and contractors. Offers $90–$110k salary and requires strong facilities management experience in regulated environments. 🗂️ Requirements: Minimum 5 years facilities management experience, Supervisory experience in facilities or operations environment, Knowledge of mechanical systems, Knowledge of electrical systems, Knowledge of HVAC systems, Knowledge of fire and life safety systems, Experience with preventive maintenance programs, Experience with CMMS or work order systems, Ability to manage facility-related budgets and purchasing, High school diploma, Availability to respond to emergencies outside standard hours 📃 Skills: HVAC, Electrical, Mechanical, CMMS, OSHA, CMS, NFPA, PreventiveMaintenance, Budgeting, LowVoltage 🏢 Description: Facilities Manager $90-$110k (based on exp) Broadmead – Cockeysville, MD Broadmead, a premier continuing care retirement community, is seeking a highly skilled and service-driven Facilities Manager to join our team. This role is responsible for delivering exceptional facility services to our residents and team members while serving as a key partner and backup to the Senior Director of Facility Services. Position Summary The Facilities Manager oversees the daily operations of facility services, including Maintenance, Housekeeping, Transportation, Campus Safety, Grounds, and Community Services. This position ensures timely, professional service delivery and plays a vital role in maintaining the high standards of the community. Key Responsibilities - Lead and support multidisciplinary facilities teams in delivering high-quality services across the community - Collaborate with team leaders to manage day-to-day operations and team performance - Conduct performance evaluations and support employee development, including disciplinary actions as needed - Ensure effective training across all facility service areas, including key systems, low-voltage repairs, and installations - Respond to and manage emergency situations, providing leadership and coordination as needed - Oversee building systems, preventive maintenance programs, and work order (CMMS) systems - Coordinate and manage external contractors, vendors, and regulatory agencies - Ensure compliance with life safety systems and all applicable healthcare regulations (CMS, OSHA, NFPA, etc.) - Manage facility-related budgets, purchasing, and project prioritization - Serve as a trusted partner to residents, ensuring strong communication, follow-through, and issue resolution Qualifications - Minimum 5 years of facilities management experience, including supervisory responsibility - Proven ability to lead high-performing teams in a facilities or operations environment - Strong troubleshooting, organizational, and coordination skills - Excellent communication and relationship-building abilities - Working knowledge of building systems, including mechanical, electrical, HVAC, and fire/life safety systems - Experience with preventive maintenance programs and CMMS/work order systems - Experience in healthcare, senior living, or other highly regulated environments preferred - Familiarity with budgeting, capital planning, and purchasing practices Education & Certifications - High school diploma required; Bachelor's degree preferred (or equivalent experience) - Relevant certifications such as CFM, FMP, or OSHA 10/30 strongly preferred - Trade licenses (HVAC, electrical, etc.) are a plus Additional Requirements - Strong customer service mindset with demonstrated commitment to teamwork and resident satisfaction - Ability to manage multiple priorities and work independently - Availability to respond to emergencies outside of standard hours as needed Why Join Broadmead? You'll be part of a mission-driven organization committed to excellence, compassion, and community. The organization values team members and provides a supportive environment where you can grow and make a meaningful impact every day.
Technology

Mercer Advisors
Manager, Client Service
Mid
On-site
Walnut Creek, CA
99,996 - 110,004 USD/yr
🏢 Summary: Manager, Client Service role overseeing client service teams within a financial advisory environment, combining people management, operational oversight, and hands-on client service responsibilities. The position focuses on improving team productivity, ensuring exceptional client experience, and serving as a subject matter expert on complex financial account topics. Offers competitive compensation, incentive eligibility, and a comprehensive benefits package. 🗂️ Requirements: Bachelor’s degree (Business, Economics, Accounting, Finance or related), Minimum 2 years financial industry experience, Minimum 2 years client-facing experience, Ability to manage and develop team members, Proficiency with financial planning software, Proficiency with Salesforce, Proficiency with MS Office Suite 📃 Skills: Salesforce, MSOffice, FinancialPlanningSoftware, HRSystems, Timekeeping, PerformanceManagement, 10b5-1, RMD, TaxLossHarvesting, CashAudits 🏢 Description: Job Summary: The Manager, Client Service works collaboratively with the Director, Client Service on: team member management and development, increasing overall productivity of direct reports, promoting excellence in servicing the existing client base with efficiency and attention to detail, and performing Client Service Specialist responsibilities. Responsibilities: People Management - Participate in the hiring, training, mentoring and supervision of all Client Service Specialists, Client Service Coordinators and Interns in an office - Maximize talent via employee development and coaching - Facilitate a strong team culture and sharing of best practices across an office or team - Partner with Client Service Leadership Team to facilitate ongoing CSS training and development - Handle all manager functions in the HR system including timekeeping, PTO requests, and performance reviews for direct reports Operations Management - Optimize productivity by coordinating Client Service Specialist coverage and prioritizing workflow within the office - Ensure an exceptional client experience in the office/team - Act as a local contact for operational issues or challenges - Serve as subject matter expert for complex account-related topics such as 10b5-1 plans, pledged asset lines, account overlays, and separate account managers - Coordinate local projects such as RMDs, tax loss harvesting, cash audits, and tracking of new deposits Leadership - Directly impact growth and client retention and monitor progress toward team goals - Participate as a member of the senior manager's leadership team to contribute to local strategy decisions - Coordinate team meetings and events - Identify scalable solutions and process improvements and collaborate with relevant departments to update processes - Support Branch Operations on new projects and initiatives - Support Learning and Development on Client Service Specialist trainings - Office management responsibilities as assigned Requirements: Education: - Bachelor’s degree or equivalent (preferably Business, Economics, Accounting or Finance related) Experience: - Minimum 2 years of financial industry related experience - Minimum 2 years of client-facing experience - Experience interacting with individuals at all income levels in a professional and confidential manner Certifications: - Notary designation a plus Job Skills: - Self-motivated and well-organized with ability to work independently and in a team - Excellent verbal, written, analytical and organizational skills - Technical and analytical ability with multi-tasking and project management skills - Proficiency with financial planning software, Salesforce and MS Office Suite - Flexible, reliable, trustworthy, and able to maintain confidentiality Work Schedule: Monday through Friday, 8:00AM – 5:00PM. Working Conditions: Professional office environment with assigned workstation. Compensation: - Base Pay Range: $100,000—$110,000 USD - Eligible for incentive compensation programs Benefits: - Company Paid Basic Life & AD&D Insurance - Company Paid Short-Term and Long-Term Disability Insurance - Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance - Three Cigna medical plan offerings including two High Deductible Health Plans and one Traditional Co-Pay plan - Kaiser Medical plans available in California - Health Savings Account (HSA) with company contributions (for HDHP enrollment) - Two Dental plans - Vision Insurance - Dependent Care Savings Account - 14 Company Paid Holidays including a full week off at Thanksgiving - Generous paid time off for vacation and sick days - Employee Assistance Plan - Family Medical Leave - Paid Parental Leave (8 weeks) - Maternity benefits combining STD and Parental Leave - Adoption Assistance Reimbursement Program - Company Paid Concierge Services - 401(k) Retirement Plan with Traditional and Roth options and employer match - Pet Insurance - Personalized financial planning and guidance at preferred employee pricing
Technology

Comstock
Property Manager
Senior
On-site
Rockville, MD
🏢 Summary: Residential Property Manager responsible for leading a luxury lease-up community, driving leasing, occupancy, and financial performance goals. The role oversees onsite operations, marketing execution, financial reporting, compliance, and maintenance while managing and developing a high-performing team. This position focuses on delivering exceptional resident experience and ensuring full operational and legal compliance. 🗂️ Requirements: High school diploma or equivalent, 4+ years property management experience, 2+ years lease-up management in Class A or luxury high-rise, 2+ years supervisory experience, Experience with budgets and financial statements, Knowledge of Fair Housing and applicable laws, Proficiency in property management software, Proficiency in Microsoft Office, Experience with digital marketing tools 📃 Skills: Yardi, RealPage, Microsoft, Excel, Word, PowerPoint, DigitalMarketing, Budgeting, FinancialReporting, MarketAnalysis 🏢 Description: Job Overview The Residential Property Manager will lead the onsite team and oversee all activities to achieve budgeted leasing, occupancy, and financial goals at a community in the heart of Rockville, MD. This metro-accessible property is part of a growing portfolio, offering the opportunity to make a meaningful impact on both your team and the company as a whole. The Property Manager will be responsible for training and developing staff while ensuring best-in-class customer service and alignment with brand standards and culture. Key Responsibilities - Lead, motivate, and train the onsite team to deliver first-class service and achieve corporate goals, core values, and departmental responsibilities. - Oversee and manage the onsite lease-up process, ensuring prospects receive an exceptional experience from first contact through move-in. - Partner with the Marketing team to develop and execute marketing strategies, campaigns, and events tailored to a new luxury lease-up community, ensuring adherence to brand standards. - Oversee daily leasing activity, pricing strategies, concession management, and market analysis. - Address and resolve resident concerns in a professional, solutions-oriented manner. - Assist in preparing the annual business plan and oversee daily operations to achieve budgeted leasing, occupancy, and financial goals. - Support monthly financial reporting by completing variance reports, market analysis, accruals, and performance summaries. - Oversee maintenance operations to ensure curb appeal reflects luxury standards and routine maintenance is completed on schedule. - Partner with construction and development teams to ensure a smooth transition from construction to operations, including unit inspections and punch lists. - Manage vendor relationships to support lease-up marketing and wayfinding needs. - Ensure compliance with company policies and all state, local, and federal laws, including Fair Housing, ADA, FCRA, and employment law. - Perform other duties as assigned. Qualifications - High school diploma or equivalent required; college degree preferred. - 4+ years of progressive experience in property management, including at least 2 years managing a lease-up at a Class A or luxury residential high-rise. - 2+ years of supervisory experience with the ability to lead and develop a team. - Strong financial acumen, including experience with budgets, financial statements, and variance reporting. - Expertise in federal fair housing and applicable state/local laws. - Proficiency in property management software (Yardi, RealPage, or similar), Microsoft Office, and digital marketing tools. - Demonstrated experience in conflict resolution, customer service, and relationship management. - Strong organizational, multitasking, and communication skills. Benefits - Competitive salary with bonus potential. - Generous benefits package including medical, dental, vision, 401K match, and life insurance. - Career development opportunities and annual professional development funds. - Employee perks including housing discount, commuter benefits, free parking and EV charging, parental leave program, and a collaborative work environment. Compensation Range $85,000—$95,000 USD
