Business Operations Manager

Purpose

The Business Operations Manager is a cross-functional leader responsible for enabling high-quality, data-driven decision-making, operational alignment, and communication across the organization. This role establishes and facilitates the business processes, operation rhythms, and governance that enable Engineering, Programs, Operations, Supply Chain, Finance and other functional teams to make informed decisions, manage risk, and execute against company priorities.

This role will own and facilitate the Sales, Inventory, and Operations Planning (SIOP) process, using it as the cross-functional forum to align demand, supply, capacity, inventory, and financial objectives. As the organization matures, the role will expand beyond SIOP to strengthen broader business operating mechanisms, improve cross-functional communication, enhance organizational visibility, and build scalable decision-making processes.

Success in this role requires navigating ambiguity, translating complex data into actionable insights, aligning stakeholders with competing priorities, and continually improving the systems, analytics, and governance that support operational excellence in a fast-paced, high-growth environment.

The Role

• Lead and continually improve the company's monthly SIOP process, ensuring timely inputs, scenario analysis, and clear decisions at each step.
• Facilitate structured business reviews that align Sales, Programs, Engineering, Operations, Supply Chain, Finance and other functional teams around priorities, risks, dependencies, and execution plans.
• Develop and maintain trusted reporting dashboards, KPIs, and data governance processes that provide leadership with accurate, actionable insights.
• Partner closely with data science and digital teams to improve planning systems, reporting capabilities, automation, and analytics that support scalable business operations.
• Identify cross-functional risks, constraints, and opportunities, driving mitigation plans and ensuring decisions are documented, communicated, and executed.
• Partner with Finance and functional leaders to ensure operational plans support strategic and financial objectives.
• Lead continuous improvement initiatives by evaluating existing processes, identifying inefficiencies and opportunities, partnering with functional leaders to design improved ways of working, and driving measurable improvements to operational performance.
• Lead implementation of process improvements through excellent project management, stakeholder coordination and buy-in, defining business requirements, supporting software system development, driving change management, and ensuring successful adoption of new processes and tools.

Basic Qualifications

• Ability to lawfully access information and technology that is subject to US export controls
• Bachelor's degree in Supply Chain, Operations Management, Engineering, Business, Finance, or related field
• 5 – 8+ years of progressive experience in business operations, S&OP/SIOP, program management, supply chain, production planning, engineering operations, or other cross-functional operational leadership roles within advanced manufacturing, electronics, aerospace, medical devices, or related technology-intensive sectors
• Excellent communication and facilitation skills, with a proven ability to influence and drive decisions cross-functionally and at all levels of an organization
• Experience leading impactful cross-functional projects involving data and business processes
• Strong analytical skills with proficiency in ERP/MRP systems and advanced planning or analytics tools (SAP, Oracle, Kinaxis, o9, Power BI, or similar)
• Solid understanding of key supply chain concepts: forecasting, capacity planning, inventory optimization, lead time management, and product lifecycle management

Behavioral Competencies

• Growth mindset with a track record of building or maturing processes
• Comfort operating in fast-changing, ambiguous environments with imperfect data and time-constrained decisions
• Systems thinker who can simplify complex data and business planning processes into high-level visuals and discussions for decision-making
• Data-driven and highly analytical
• Strong collaborator who breaks down functional silos and creates shared ownership of the plan
• Bias for action with a focus on execution and measurable results
• Highly organized and detail-oriented
• Strong influencer and facilitator who can align senior leaders and technical teams around difficult tradeoff decisions

Work Environment

• This role is based onsite in the Torrance, CA office.

Compensation

• SIOP Manager (Lead) / S06: $133,580 - $183,680
• SIOP Manager (Principal) / S07: $154,300 - $212,160

What We Offer

• Competitive salary, equity plan, and discretionary incentive bonus opportunities
• Paid vacation, sick time, company holidays, year-end shutdown, and paid parental leave
• Comprehensive health and wellness benefits including HMO and PPO options
• Company-sponsored life insurance and disability coverage
• Learning and development reimbursement opportunities
• Collaborative and high-performing work environment

Equal Employment Opportunity

Divergent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected characteristics.

Additional Information

The company participates in E-Verify to confirm employment eligibility in the United States.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO), qualified applicants with arrest and conviction records will be considered for employment.