IVX Health is a national healthcare provider specializing in infusion and injection therapy for individuals living with complex chronic conditions such as Rheumatoid Arthritis, Crohn’s Disease, and Multiple Sclerosis. Operating infusion centers across the United States, the company focuses on delivering a more comfortable, convenient, and patient-centered alternative to traditional care settings. Its mission is to improve the lives of those it serves by redefining the care experience, with a vision to become the nation’s preferred destination for pharmaceutical care of complex chronic diseases. IVX Health is guided by core values including kindness, integrity, excellence, accountability, and positivity, and is committed to clinical excellence, world-class service, diversity, and an inclusive workplace culture.

Join IVX Health as Healthcare Operations Leader in Long Island to help transform patient care across 5 infusion centers: Garden City, Great South Bay, Huntington Station, Holbrook, & Commack.

Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Long Island market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.

What You'll Do

Lead Market Operations
- Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
- Support P&L for your market, ensuring strong financial and operational performance.
- Act as an escalation resource and problem-solver for operational and clinical challenges.

Mentor and Develop Team
- Recruit, mentor, and grow a team of center-level staff.
- Oversee staffing, scheduling, and payroll, driving productivity and accountability.
- Foster a collaborative, patient-centered culture focused on continuous improvement.

Drive Operational Excellence
- Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.
- Support the launch and operational success of new infusion centers.

Grow Patient Volume
- Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
- Build and maintain strong relationships with key referral sources and vendor partners.

Stay Ahead of the Industry
- Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.

What We Are Looking For
- Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
- Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
- Experience managing a P&L and leading clinical and administrative teams.
- Proven ability to drive operational excellence while delivering exceptional patient experiences.
- Strong interpersonal, communication, and organizational skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).

Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits.

Benefits We Offer
- Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
- Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan – Secure your future with a competitive company match.
- Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
- Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
- Life and AD&D Insurance – Financial protection for you and your loved ones.
- Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
- Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
- Continuing Education – Access to a CEU library for ongoing professional development.
- Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
- Employee Referral Bonus – Earn rewards for helping us find top talent.

Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.

<p>Join IVX Health as Healthcare Operations Leader in Long Island to help transform patient care across 5 infusion centers: Garden City, Great South Bay, Huntington Station, Holbrook, &amp; Commack.</p>
<p>Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Long Island market. In this pivotal leadership role, you'll drive <em>best-in-class performance</em>, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.</p>

<h2 class="font-semibold">What You'll Do</h2>
<h2 class="font-semibold">Lead Market Operations</h2>
<ul>
<li>Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.</li>
<li>Support P&amp;L for your market, ensuring strong financial and operational performance.</li>
<li>Act as an escalation resource and problem-solver for operational and clinical challenges.</li>
</ul>

<h2 class="font-semibold">Mentor and Develop Team</h2>
<ul>
<li>Recruit, mentor, and grow a team of center-level staff.</li>
<li>Oversee staffing, scheduling, and payroll, driving productivity and accountability.</li>
<li>Foster a collaborative, patient-centered culture focused on continuous improvement.</li>
</ul>

<h2 class="font-semibold">Drive Operational Excellence</h2>
<ul>
<li>Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.</li>
<li>Support the launch and operational success of new infusion centers.</li>
</ul>

<h2 class="font-semibold">Grow Patient Volume</h2>
<ul>
<li>Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.</li>
<li>Build and maintain strong relationships with key referral sources and vendor partners.</li>
</ul>

<h2 class="font-semibold">Stay Ahead of the Industry</h2>
<ul>
<li>Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.</li>
</ul>

<h2 class="font-semibold">What We Are Looking For</h2>
<ul>
<li>Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).</li>
<li>Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.</li>
<li>Experience managing a P&amp;L and leading clinical and administrative teams.</li>
<li>Proven ability to drive operational excellence while delivering exceptional patient experiences.</li>
<li>Strong interpersonal, communication, and organizational skills.</li>
<li>Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).</li>
</ul>

<p>Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits.</p>

<h2 class="font-semibold">Benefits We Offer</h2>
<ul>
<li>Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.</li>
<li>Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.</li>
<li>Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.</li>
<li>Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.</li>
<li>401(k) Retirement Plan – Secure your future with a competitive company match.</li>
<li>Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.</li>
<li>Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.</li>
<li>Life and AD&amp;D Insurance – Financial protection for you and your loved ones.</li>
<li>Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.</li>
<li>Education Assistance – Tuition reimbursement and certification support to help you grow in your career.</li>
<li>Continuing Education – Access to a CEU library for ongoing professional development.</li>
<li>Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.</li>
<li>Employee Referral Bonus – Earn rewards for helping us find top talent.</li>
</ul>

<p><em>Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.</em></p>

Regional Operations Director

Leadership role overseeing operations across multiple outpatient infusion centers, driving financial performance, team development, and exceptional patient experience. Responsible for P&L management, operational excellence, cross-functional collaboration, and growth of patient volume. Focused on building high-performing teams and optimizing processes in a multi-site healthcare environment.

Regional Operations Director

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