Human Resources Manager - Distribution Center

Reports to: Sr. HR Manager - HQ
Location: Brownsburg Distribution Center - Brownsburg, Indiana (Onsite)

About the Role

You will be the HR point person for Sur La Table's Brownsburg Distribution Center — the person managers rely on for answers, candidates count on to move quickly, and leadership looks to when workforce decisions need to be grounded in data. As HR Manager - Distribution Center, you will run full-cycle recruiting, manage the employee lifecycle, support compliance and safety, and build relationships across a large hourly population.

In your first six to twelve months, success means establishing yourself as the trusted HR partner on-site, streamlining recruiting and onboarding processes, and delivering workforce reporting that drives real decisions for BDC leadership.

This is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility.

What You'll Do

Recruiting & Staffing

• Manage full-cycle recruiting for BDC roles — posting, screening, offers, and Day 1 clearance — with volume increasing during peak and seasonal windows.
• Manage temp staffing operations, including agency relationships, onboarding and offboarding, and hours submission.

Onboarding & New Hire Experience

• Own the new hire experience end to end — facilitate orientation, ensure every system and document is ready before Day 1, and run structured 15/45/90-day check-ins that surface trends and share findings with key leaders.

Workforce Administration

• Manage attendance tracking, timecard edits, call-off documentation, and policy enforcement consistently, accurately, and with care.

Leave & Workers' Compensation

• Own the leave of absence process in partnership with AbsencePro — handling communications, approvals, and follow-ups.
• Provide first-response on workers' comp claims and escalate complex situations to the Sr. HR Manager with good judgment and documentation.

Performance Management & Compliance

• Pull completion and rating reports, keep BDC leadership informed on review timelines, and raise flags before deadlines slip.
• Coordinate monthly safety topics, annual training, and LMS compliance reporting to keep the BDC population current and documentation airtight.

Reporting, Engagement & Employee Relations

• Produce and distribute regular HR reports — headcount, rosters, terminations, OSHA, perfect attendance, labor — and communicate what the numbers mean clearly.
• Run recognition programs, coordinate engagement initiatives, execute BDC events, and conduct exit interviews that translate findings into actionable patterns.
• Serve as the day-to-day HR point of contact for employees and managers, maintaining accurate records in Paylocity and escalating employee relations concerns with sound judgment.

Required Qualifications

• Bachelor's degree in Human Resources, Business, or a related field — or equivalent experience
• 5+ years of progressive HR experience; distribution center or warehouse background strongly preferred
• Proven experience managing full-cycle recruiting, including high-volume and seasonal hiring
• Working knowledge of FMLA and leave of absence administration
• Solid understanding of federal and state employment law
• Ability to translate AI capabilities into business outcomes — identifying high-leverage opportunities where AI can improve decision quality, organizational speed, and workforce effectiveness
• Proficiency in HRIS systems; Paylocity experience a plus
• Strong organizational skills with the ability to manage competing priorities without losing track of details
• Clear, confident communicator in writing and in person
• Intermediate proficiency in Microsoft Office, Outlook, and Smartsheet
• Available to work onsite five days per week; office hours may vary based on business needs

Preferred Qualifications

• PHR or SHRM-CP certification

Why Join

The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.

Team Impact

• Build and lead HR operations for a large distribution center workforce — your decisions directly shape the employee experience on the ground every day.

Growth & Development

• Expand your HR leadership skills across the full employee lifecycle, from recruiting and compliance to analytics and engagement, with support from senior HR leadership.

Ownership

• Own team performance and delivery across every HR function at the BDC — recruiting, onboarding, compliance, safety, and employee relations.

Competitive Benefits

• Paid time off policies
• 401(k) match
• Medical/dental/vision and a variety of supplemental policies
• Employee discounts across the brand portfolio

Interview Process

• Recruiter Screen — 30- to 45-minute conversation to align on the role, background, and expectations
• Hiring Manager Interview — discussion focused on HR operations experience, distribution center workforce management, and leadership style
• Reference Checks — conducted in parallel with final stages where possible
• Offer — extended promptly for the right candidate

Interview process is subject to change. Any updates will be communicated promptly and clearly.

CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in job application procedures.