Manager, Sales Development

Position Summary

The Manager, Sales Development drives pipeline generation, market expansion, and revenue acceleration by leading a high-performing inbound sales organization within a hyper-growth, highly regulated 503A and 503B pharmacy environment. This role owns sales development strategy, prospecting execution, talent performance, forecasting accuracy, and cross-functional alignment across commercial operations, marketing, analytics, and customer engagement initiatives. The leader leverages AI as a force multiplier to increase speed, scale, lead quality, workflow efficiency, and data-driven decision-making while strengthening operational rigor and customer acquisition outcomes.

Responsibilities

Sales Leadership

• Pipeline Ownership: Establish scalable inbound strategies, drive qualified pipeline growth, and align prospecting priorities with revenue objectives using AI-enabled analytics, workflow automation, and performance tools.
• Talent Development: Recruit, coach, and develop high-performing sales development talent using structured onboarding, coaching frameworks, and AI-driven performance insights.
• Performance Execution: Manage sales activity metrics, pipeline health, and conversion performance using AI-powered dashboards, predictive insights, and reporting tools.

Market Expansion

• Prospecting Strategy: Execute targeted inbound initiatives using AI-enabled segmentation, lead scoring, and behavioral insights to improve prospect quality.
• Customer Engagement: Implement data-informed outreach strategies and AI-supported engagement tools to improve responsiveness and conversion effectiveness.
• Growth Alignment: Translate enterprise growth priorities into measurable plans using AI-enabled forecasting and performance monitoring tools.

Operational Excellence

• Process Optimization: Improve workflows and operational standards using AI-driven automation and reporting capabilities.
• Data Governance: Ensure integrity and accuracy of sales data and reporting systems using AI-powered analytics platforms.
• Compliance Management: Maintain adherence to regulatory requirements using AI-enabled monitoring tools and workflow controls.

Cross-Functional Collaboration

• Strategic Partnership: Collaborate across sales, marketing, analytics, and operations using AI-supported collaboration and reporting tools.
• Business Communication: Deliver actionable insights using AI-driven reporting and visualization tools.
• Innovation Leadership: Champion emerging technologies and continuous improvement to enhance commercial scalability.

Knowledge and Skills

• Expertise leading sales development and inbound prospecting strategies
• Proficiency with CRM platforms, sales engagement technologies, AI-enabled analytics tools, forecasting systems, workflow automation, and reporting tools
• Strong communication, coaching, and stakeholder management skills
• Ability to optimize processes and implement scalable solutions in regulated environments

Experience and Qualifications

• Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or related field required; Master's preferred
• Minimum 5 years of experience in sales development, business development, inside sales, or commercial operations leadership
• Minimum 3 years of direct people leadership experience
• Experience utilizing CRM platforms, sales engagement technologies, analytics tools, and AI-enabled business solutions
• Strong understanding of inbound sales methodologies and pipeline management
• Experience in highly regulated, fast-paced environments
• Valid driver's license required
• Preferred certifications: CSP, CBDP, SSLC or related credentials

Employee Benefits, Health and Wellness

• Medical, dental, and vision coverage
• Paid time off
• 401(k) matching
• Wellness perks
• IV therapy
• Compounded medications

Physical Requirements

Requires frequent communication, prolonged stationary work, regular computer use, movement around the office and campus, and physical activities such as standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling.