Senior Tech Product Manager - Analytics

🏢 Summary: Senior Technical Product Manager role focused on building and scaling analytics products for conversational AI data, including reporting tools, data services, and AI-driven insights. The position involves defining product strategy, managing analytics roadmaps, and collaborating with engineering and data science teams in a fully remote environment. 🗂️ Requirements: Bachelor's degree in Computer Science, Engineering, Business, or related field, 7+ years of product management experience, Experience launching and managing SaaS analytics and reporting products, Understanding of data warehousing and BI tools, Knowledge of reporting systems and high-scale data processing, Experience with event-driven architectures and cloud infrastructure, Ability to define product strategy and manage product roadmaps, Strong analytical and data-driven decision-making skills, Experience working in agile environments, Experience collaborating with Data Engineering and Data Science teams, Experience with enterprise customer reporting and analytics needs 📃 Skills: SaaS, Analytics, BI, ETL, AI, ML, SQL, Cloud, KPIs, Datawarehousing, Reporting, Visualization, Agile 🏢 Description: As a Senior Technical Product Manager, you will join the Analytics Product team and be responsible for the Analytics suite, including Data Services, Analytics Studio, Report Center, and Data Transporter. The role focuses on defining strategy and execution for tools and services that leverage conversational data to provide actionable customer and internal insights. Position Overview You will lead the development and execution of Analytics capabilities, collaborating with Engineering, Data Science, Sales, and Customer Success teams to define product strategy, prioritize features, and deliver scalable and reliable analytics solutions. Key Responsibilities & Impact - Develop and articulate a clear product vision and strategy for the end-to-end Analytics platform. - Define, review, and prioritize features for the Analytic Studio/Builder and Report Center. - Manage the product roadmap for Data Services and Data Transporter. - Ensure timely, accurate, and scalable ingestion and preparation of petabyte-scale conversational data streams. - Collaborate with Data Science and Engineering teams to integrate AI/ML-driven insights into analytics products. - Define and track KPIs and data quality metrics for data pipelines and analytic tools. - Translate complex data requirements into clear technical specifications. Required Skills & Qualifications - Bachelor's degree in Computer Science, Engineering, Business, or a related field (MBA preferred). - 7+ years of experience in product management with SaaS analytics and reporting products. - Deep understanding of data warehousing, BI tools, reporting systems, high-scale data processing, event-driven architectures, and cloud infrastructure. - Ability to define and execute product strategy in a fast-paced agile environment. - Strong analytical and communication skills. - Experience working with enterprise customers on analytics and reporting needs. - Passion for solving complex data and reporting challenges. Product Coverage Scope - Report Center & Analytic Studio/Builder: Tools for creating, visualizing, and sharing reports and dashboards. - Data Transporter & Data Services: ETL infrastructure and pipelines for conversational data. - Conversational Intelligence Analytics: AI/ML-powered insights such as sentiment analysis, topic clustering, and intent detection. Salary - Salary range: $110,000 to $125,000 USD. Benefits & Perks Health & Wellbeing - Medical, Dental, and Vision Insurance. - Wellness resources and Employee Assistance Program. Financial Security & Growth - 401(k) retirement plan with employer match. - HSA & FSA plans. - Employee Stock Purchase Program. - Life, disability, legal, and identity protection insurance. - Professional development resources. Time Away & Family Support - Flexible Paid Time Off. - Paid public holidays. - Generous parental leave policy. Workplace Flexibility - Fully remote work model with optional WeWork collaboration spaces. Equal Opportunity Employer The company is committed to fostering an inclusive workplace and providing equal employment opportunities for all qualified applicants. Accessibility Commitment Reasonable accommodations are available for applicants with disabilities.

🏢 Summary: Fully remote Data Scientist II role focused on applied research and production deployment of Large Language Models to enhance Conversational AI systems. The position involves designing prompting and orchestration strategies, optimizing RAG pipelines, and building experimentation frameworks for non-deterministic model evaluation. You will collaborate cross-functionally to translate model insights into product and business impact while advancing Generative AI capabilities. 🗂️ Requirements: Master’s degree in Computer Science, Artificial Intelligence, Computational Linguistics, Operations Research, Industrial Engineering, or related field, 2+ years of experience as a Data Scientist, 2+ years of Python programming experience, 2+ years of experience designing LLM interaction flows, evaluation frameworks, or advanced prompting strategies, 2+ years of experience deploying GenAI/LLM solutions into production with engineering teams, 1+ year of experience with Generative AI, LLMs, RAG, and Semantic Search/Vector Databases, 1+ year of experience implementing advanced prompting techniques (Chain-of-Thought, Few-Shot), 1+ year of experience with dialogue systems and context management, Hands-on experience with LLM orchestration frameworks (LangChain or LangGraph), Experience with Transformer architectures (Attention, tokenization, context windows), Experience with SQL 📃 Skills: Python, LLM, GenerativeAI, RAG, SemanticSearch, VectorDatabases, LangChain, LangGraph, Transformers, SQL, Chain-of-Thought, Few-Shot, Tokenization, Embeddings, Attention 🏢 Description: Position Overview At LivePerson, the Data Scientist II helps advance Conversational AI by applying research and experimentation with Large Language Models (LLMs) to real-world customer interactions. This role designs and executes applied research initiatives, develops effective prompting and orchestration strategies using deep knowledge of transformer architectures, and optimizes modern LLM inference and retrieval pipelines. The scientist analyzes large-scale conversational datasets to improve Retrieval-Augmented Generation (RAG) systems and builds robust experimentation frameworks for evaluating non-deterministic model outputs. Working closely with other scientists and cross-functional teams, this role translates insights on model behavior into recommendations that inform product and business strategy while staying at the forefront of Generative AI advancements. Key Responsibilities & Impact - Propose, plan, and execute applied research initiatives that will make a real-world impact on Conversational AI using Large Language Models (LLMs) within a commercial setting. - Use expert knowledge of Transformer architecture mechanics (Attention, Tokenization, Embeddings) to consistently find effective, efficient, stable, explainable prompting and orchestration approaches. - Utilize modern LLM inference and retrieval pipelines. - Analyze large scale conversational datasets for RAG optimization. - Bring research-inspired prompt strategies to life within production systems. - Create durable, flexible scientific evaluation and experimentation capabilities for non-deterministic model outputs. - Present findings on model behavior and context efficacy to inform and guide business and product strategy. - Work closely with other scientists. - Stay current with the rapidly evolving state of Generative AI. Required Skills & Qualifications - Master’s degree in Computer Science, Artificial Intelligence, Computational Linguistics, Operations Research, Industrial Engineering, or a directly related field plus two (2) years of experience as a data scientist. - Two (2) years of experience in: - Programming experience in Python - Developing and designing Large Language Model (LLM) interaction flows, evaluation frameworks, or advanced prompting strategies - Partnering with engineering teams to deploy GenAI/LLM solutions into production - One (1) year of experience in: - Generative AI, including Large Language Models, Prompt Engineering, Retrieval Augmented Generation (RAG), and Semantic Search/Vector Databases - Researching and implementing advanced prompting techniques, such as Chain-of-Thought or Few-Shot prompting - Dialogue systems and context management - LLM Orchestration Frameworks, such as LangChain / LangGraph - Transformer architectures, including Attention mechanisms, Context Windows, and Tokenization constraints - SQL The salary range for this role will be between $120,000 to $145,000 USD. Final compensation will be determined by location, skills, experience, education, and/or professional certifications. Our Benefits & Perks Health & Wellbeing - Medical, Dental, and Vision Insurance - Wellness resources and Employee Assistance Program (EAP) Financial Security & Growth - 401(k) Retirement Plan with 4% employer match - HSA & FSA plans - Employee Stock Purchase Program (ESPP) - Basic and supplemental life insurance, AD&D, disability insurance, legal plan, identity theft protection, and critical illness supplemental insurance - Access to internal professional development resources Time Away & Family Support - Flexible Paid Time Off (PTO) - Paid public holidays - Generous parental leave policy Workplace Flexibility - Fully remote role with optional WeWork space access

🏢 Summary: Leadership role managing a team of Solutions Engineers in a B2B SaaS analytics environment, driving technical pre-sales strategy and customer success. Combines people management, deep data analytics expertise, and cross-functional collaboration to support complex sales cycles and product adoption. Responsible for coaching the team, optimizing technical sales processes, and ensuring successful implementation of analytics solutions. 🗂️ Requirements: 3+ years managing technical pre-sales, solutions engineering, or professional services teams, Experience in B2B SaaS environment, Deep knowledge of data and analytics products implementation, Experience working on complex technical sales cycles, Ability to communicate complex technical concepts to technical and non-technical stakeholders, Experience collaborating with Sales, Product, and Engineering teams, Hands-on experience with product analytics or modern data stack tools 📃 Skills: SaaS, Analytics, CDP, Datawarehousing, Snowflake, BigQuery, Segment, Hightouch, Mixpanel, Amplitude, Pendo, Contentsquare 🏢 Description: About Mixpanel Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust. Visit mixpanel.com to learn more.About the Role As a Manager on the Solutions Engineering team at Mixpanel, you will lead a talented group of analytics consultants who are pivotal to our success. You will be at the forefront of driving customer value, guiding your team as they serve as the primary technical resources for our Sales organization. This role is a unique blend of leadership, technical expertise, and business strategy. You will be responsible for coaching and developing your team, refining our technical sales processes, and collaborating across departments to ensure our customers achieve their business outcomes with Mixpanel. You will also play a key role in hiring, onboarding, and managing the next wave of Solutions Engineers. By fostering a culture of excellence and deep customer empathy, you will empower your team to architect innovative solutions, drive product adoption, and ultimately secure the technical win with prospects and customers. Responsibilities Develop & Mentor: Lead, coach, and grow a high-performing and inclusive team of Solutions Engineers, actively investing in their career development and upholding a high standard of performance. Drive Results: Partner closely with Sales leadership and Account Executives to provide technical expertise that drives new, retained, and expansion ARR. You will ensure your team's activities are directly contributing to the company's bottom line. Prioritize & Problem Solve: Guide your team through complex customer evaluations and technical challenges. You will manage team resources effectively, aligning the right skills to customer needs to achieve productivity targets and successful outcomes. Cross-Functional Partnership: Act as a key technical liaison, collaborating with peer managers across Sales, Product, and Engineering. You will gather and synthesize customer feedback from your team to influence product strategy and solve problems at scale. Communicate & Manage Change: Effectively translate broader company and departmental strategy into clear, actionable goals for your team. You will guide your direct reports through evolving business priorities with empathy and clarity. Hire the Best: Actively assess the needs of the team, build a pipeline of top talent, and hire outstanding individuals who elevate the team's capabilities and contribute to our inclusive culture. Innovate & Raise the Bar: Relentlessly seek to improve how your team operates, from refining demo strategies and proof-of-concept methodologies to adopting new tools and processes that increase effectiveness and celebrate success. We’re Looking For Someone Who Has progressive experience in a B2B SaaS environment, including 3+ years of people management experience leading a technical pre-sales, solutions engineering, or professional services team. Exhibits a "player-coach" mentality with deep knowledge in the data and analytics space. You are an expert on how data products (like CDPs, data warehouses, and analytics tools) are implemented and adopted by customers. Is a proven cross-functional partner with a track record of successfully working with sales teams to navigate complex deals and drive revenue. Demonstrates expertise in communicating complex technical concepts clearly and effectively to both technical and non-technical stakeholders. Is skilled at prioritizing team activities and managing workload in a dynamic environment, balancing customer needs with efficiency goals. Is a natural mentor and developer of talent, with a passion for coaching and a history of building inclusive, high-achieving teams. Handles ambiguity with ease, demonstrating flexibility and a proactive, problem-solving mindset when adapting to new challenges and business priorities. Actively seeks feedback and is humble to learn, consistently looking for ways to improve themselves and their team. Bonus Points Previous experience in management consulting, strategic operations, or a similar role focused on go-to-market strategy. Direct, hands-on experience with Mixpanel or other product analytics tools like Amplitude, Pendo, or Contentsquare. Strong familiarity with the modern data stack, including tools like Snowflake, Google BigQuery, Segment, or Hightouch. #LI-HybridCompensation The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.Mixpanel Compensation Range$238,300—$321,705 USDBenefits and Perks Comprehensive Medical, Vision, and Dental Care Mental Wellness Benefit Generous Vacation Policy & Additional Company Holidays Enhanced Parental Leave Volunteer Time Off Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break *please note that benefits and perks for contract positions will vary* Culture Values Make Bold Bets: We choose courageous action over comfortable progress. Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star. Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible. Why choose Mixpanel? We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

🏢 Summary: Senior product leadership role focused on building new 0→1 partner-driven products and experiences from concept to launch in a high-autonomy environment. The position owns vision, strategy, and execution while collaborating with engineering and partners to deliver scalable, high-impact solutions. This role emphasizes rapid iteration, technical fluency, and shaping a growing partner ecosystem. 🗂️ Requirements: 8+ years of product management experience, Experience with B2B products or partner integrations, Proven 0→1 product development experience, Track record of launching products from MVP to market, Ability to work in high-autonomy, ambiguous environments, Strong technical fluency with system design understanding, Experience collaborating closely with engineering teams, Experience defining product roadmaps based on market and customer insights 📃 Skills: ProductManagement, B2B, APIs, Integrations, SystemDesign, Roadmapping, MVP, DataAnalysis 🏢 Description: At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!We have an opening for a senior product leader who loves building new things and thrives in ambiguity. You’ll create experiences with partner companies that deliver real, outsized value to customers—things that could never exist alone. This is a 0→1 role: you’ll own the vision, strategy, and execution, moving fast, iterating constantly, and shaping the future of our partner ecosystem. What You’ll Do: Lead the creation of new partner-driven products and experiences from concept to launch. Collaborate deeply with engineering, design, and partners to turn bold ideas into scalable solutions. Spot market opportunities, uncover customer pain points, and define high-impact product roadmaps. Test, learn, and pivot quickly—combining data, insight, and intuition to drive results. Influence internal and external stakeholders, aligning teams around strategy and execution. Mentor others, shaping product thinking and partner-focused innovation across the organization. Who You Are: 8+ years of product management experience with B2B, partner integrations, or co-created products is required to thrive in this role. Show success in leading 0→1 product development, taking ideas from ambiguous problem spaces through validation, MVP, and successful launch. Proven track record of shipping impactful products in high-autonomy, ambiguous environments. Strong technical fluency—you can meaningfully engage with engineers and system design. Deep market and customer insight—know how to turn opportunity into value. Comfortable structuring chaos and making decisions with imperfect information. Customer-obsessed mindset—focused on creating experiences that delight and surprise. A builder mentality—you act fast, iterate relentlessly, and take ownership of outcomes. Why You’ll Love It: Full ownership: define the vision, strategy, and execution of transformative partner experiences. Co-create with other companies to unlock value that no one could achieve alone. Drive impact at scale—your work will shape how customers experience our ecosystem. Operate at the cutting edge of product innovation in a high-growth, collaborative startup environment. #LI-Remote #LI-HK1The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$155,000—$194,000 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). Click here for a full copy of our General Personnel Privacy Notice. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

🏢 Summary: Senior Product Manager, Platform role focused on building and scaling internal platform capabilities that enhance developer experience, infrastructure, security, and SDLC operations. The position drives platform strategy, roadmap, and execution to deliver scalable, secure, and reliable tooling for engineering teams. It partners cross-functionally to improve CI/CD, observability, infrastructure abstraction, and overall developer productivity. 🗂️ Requirements: Experience building Platform as a Product at enterprise scale, Experience delivering developer tools, services, and APIs, Ability to work with infrastructure, CI/CD, observability, security, and platform architecture, Hands-on experience with Kubernetes ecosystem, CI/CD pipelines, Infrastructure-as-Code, observability tools, or GenAI coding tools, Experience defining and tracking technical metrics and KPIs, Experience leading cross-functional engineering initiatives 📃 Skills: Kubernetes, EKS, Karpenter, Kyverno, CI/CD, GitHub, Azure, Terraform, Pulumi, CloudFormation, NewRelic, Datadog, Grafana, Copilot, Cursor, GenAI, APIs, SRE, SDLC, Infrastructure, Observability, Security 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.About the Role We're seeking a Senior Product Manager, Platform to serve our internal product development squads and help guide us towards the platform of the future for Playlist. This role sits at the intersection of developer experience, infrastructure, security, and software development lifecycle (SDLC) operations. You'll work cross-functionally with engineering, SRE, security, and application teams to deliver intuitive, scalable, and secure platform capabilities that accelerate developer productivity and enable our business objectives. What You'll Do Developer Engagement & Advocacy Be the voice of our internal developers. Collect pain points, usage patterns, and feedback from engineering teams across Mindbody to develop an informed POV on the biggest opportunities for Platform teams to better serve the organization. Evangelize platform capabilities. Help development squads understand what the platform offers, how to best leverage platform products and other tools, and where opportunities exist for partnership and collaboration. Roadmap Synthesis: Work with AI tooling and analytics to synthesize this information and integrate it into strategic planning. Platform Strategy & Execution Own the platform roadmap across key themes including reliability & performance, platform modernization, developer experience, and operational excellence. Drive initiatives to improve developer experience, CI/CD workflows, infrastructure abstraction, security, and observability. Partner with security, compliance, and architecture teams to ensure platform capabilities are scalable, secure, and meet enterprise standards. Measurement & Impact Work with platform squads to define North Star metrics and establish a framework for tracking success metrics that demonstrate business impact. Measure platform adoption and effectiveness. Communicate the value of platform investments to leadership and stakeholders through data-driven storytelling. What You'll Bring Required Enterprise developer tooling experience: Proven track record building "Platform as a Product" either internally at scale or as an external offering. Developer-focused product management: Deep experience building tools, services, and APIs consumed by developers. You understand what makes developers productive and can translate technical requirements into product strategy. Technical depth: Ability to engage credibly with engineering teams on technical topics including infrastructure, CI/CD, observability, security, platform architecture, and GenAI Coding Tools. Hands on experience with one or more of the following areas: Kubernetes ecosystem (EKS, Karpenter, or Kyverno), CI/CD (Github Actions, Azure DevOps), Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation), Observability (New Relic, Datadog, or Grafana), GenAI Coding Tools (Copilot, Cursor) Cross-functional leadership: Track record of driving complex initiatives across multiple engineering teams, with influence rather than authority. Data-driven decision making: Experience defining metrics that matter and using data to prioritize, communicate impact, and drive continuous improvement. Nice to Have Previous experience as an SRE, software engineer, or in a similar technical role Experience with platform modernization and legacy system migrations Familiarity with developer portal tools, service catalogs, and internal developer platforms Experience in SaaS or B2B environments serving technical audiences Experience collaborating and aligning with global teams and moving projects forward asynchronously Success in Your First Year 30 Days: Build relationships across platform and application development squads. Establish regular touchpoints with key developer teams and their leaders. Begin synthesizing feedback from support channels. 90 Days: Deliver a refined platform vision and 2026 roadmap aligned with strategic themes. Launch developer engagement initiatives. Establish baseline metrics for platform health and developer satisfaction. 6 Months: Drive measurable improvements in key metrics (deployment time, DevEx scores, platform infrastructure adoption). Increase platform visibility and adoption across engineering. Establish the platform as a trusted partner to development teams. 1 Year: Demonstrate clear business impact through improved reliability, faster delivery cycles, and higher developer satisfaction. Position the platform for scale as Mindbody grows. Build a community of platform advocates across the organization. Why This Role Matters Platform Engineering at Mindbody touches every aspect of our technical operation—from how quickly we ship features to how reliably our services run to how secure our customer data remains. This role has the unique opportunity to accelerate every engineering team's effectiveness, enabling us to deliver better experiences for the millions of consumers and businesses who rely on Mindbody. As the first dedicated Platform PM, you'll shape not just what we build, but how we think about internal platforms as products. You'll establish practices, metrics, and relationships that will scale with the company for years to come. Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $130k to $175k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior Business Analyst role focused on driving growth, retention, and engagement in a B2C marketplace through data-driven strategy and experimentation. The position partners cross-functionally to design initiatives, run A/B tests, and deliver actionable insights that influence senior leadership decisions. It emphasizes building scalable analytical frameworks and translating complex data into measurable business outcomes. 🗂️ Requirements: 4–6 years experience in business analytics or business intelligence, Proficiency in SQL, Experience working with large, complex datasets, Strong knowledge of statistical analysis, Experience in data modeling, Experience designing and analyzing A/B tests, Experience with data visualization tools (Tableau, Looker, or Power BI), Ability to design and interpret experiments, Experience building analytical frameworks 📃 Skills: SQL, Statistics, Modeling, Experimentation, ABTesting, Tableau, Looker, PowerBI, Analytics, DataVisualization 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.The Role You'll Play As a Senior Business Analyst, you will play a critical role in shaping and executing cross-departmental initiatives that drive growth, retention, and engagement across our B2C marketplace. This role goes beyond building dashboards or models—you'll use data as a strategic tool to influence decisions, experiment, and deliver measurable business outcomes. Partner with cross-functional teams (Product, Marketing, Finance, Operations) to design and measure strategic initiatives that improve marketplace performance. Translate complex data into clear narratives and strategic recommendations for senior leadership, influencing key business decisions. Design and implement A/B experiments to evaluate new strategies and measure business impact. Build scalable analytical frameworks to continuously monitor marketplace health and surface emerging opportunities or risks. Balance deep quantitative analysis with strong business intuition, ensuring insights are practical and decision-ready. Act as a thought partner to business leaders: proactively identifying questions to ask, hypotheses to test, and opportunities to pursue. Drive alignment across departments by presenting data-driven perspectives that clarify trade-offs and guide prioritization. The Experience You'll Bring 4–6 years of experience in business analytics, business intelligence, or a related quantitative field. Proven ability to translate complex problems into clear, human-centered solutions that drive business impact. Comfortable operating in ambiguity and thrive in fast-paced, dynamic environments. Strong business intuition with a natural curiosity to uncover the why behind the data. Excellent presentation and storytelling skills, with confidence in communicating to executives and non-technical stakeholders. A problem solver at heart—you care less about reporting for its own sake and more about shaping strategy through insights. Proficiency in SQL and hands-on experience working with large, complex datasets. Solid foundation in statistical analysis, data modeling, and experimentation design, including A/B testing. Familiarity with modern data visualization tools (e.g., Tableau, Looker, Power BI) to communicate insights effectively. Internally competitive and externally collaborative It is the Company's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of the Company's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $99,450 to $132,600. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plansHave we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

🏢 Summary: Senior Business Analyst role focused on driving growth, retention, and engagement in a B2C marketplace through data-driven strategy and experimentation. The position involves partnering cross-functionally to design initiatives, run A/B tests, and deliver actionable insights that influence executive decisions. You will build scalable analytical frameworks and translate complex data into measurable business outcomes. 🗂️ Requirements: 4–6 years in business analytics, business intelligence, or related quantitative field, Proficiency in SQL, Experience working with large, complex datasets, Strong knowledge of statistical analysis, Experience in data modeling, Experience designing and analyzing A/B tests, Experience with data visualization tools (e.g., Tableau, Looker, Power BI), Ability to design and evaluate experiments, Experience building analytical frameworks for performance monitoring 📃 Skills: SQL, Statistics, Modeling, ABtesting, Tableau, Looker, PowerBI, Analytics, Experimentation, DataVisualization 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.The Role You'll Play As a Senior Business Analyst, you will play a critical role in shaping and executing cross-departmental initiatives that drive growth, retention, and engagement across our B2C marketplace. This role goes beyond building dashboards or models—you'll use data as a strategic tool to influence decisions, experiment, and deliver measurable business outcomes. Partner with cross-functional teams (Product, Marketing, Finance, Operations) to design and measure strategic initiatives that improve marketplace performance. Translate complex data into clear narratives and strategic recommendations for senior leadership, influencing key business decisions. Design and implement A/B experiments to evaluate new strategies and measure business impact. Build scalable analytical frameworks to continuously monitor marketplace health and surface emerging opportunities or risks. Balance deep quantitative analysis with strong business intuition, ensuring insights are practical and decision-ready. Act as a thought partner to business leaders: proactively identifying questions to ask, hypotheses to test, and opportunities to pursue. Drive alignment across departments by presenting data-driven perspectives that clarify trade-offs and guide prioritization. The Experience You'll Bring 4–6 years of experience in business analytics, business intelligence, or a related quantitative field. Proven ability to translate complex problems into clear, human-centered solutions that drive business impact. Comfortable operating in ambiguity and thrive in fast-paced, dynamic environments. Strong business intuition with a natural curiosity to uncover the why behind the data. Excellent presentation and storytelling skills, with confidence in communicating to executives and non-technical stakeholders. A problem solver at heart—you care less about reporting for its own sake and more about shaping strategy through insights. Proficiency in SQL and hands-on experience working with large, complex datasets. Solid foundation in statistical analysis, data modeling, and experimentation design, including A/B testing. Familiarity with modern data visualization tools (e.g., Tableau, Looker, Power BI) to communicate insights effectively. Internally competitive and externally collaborative It is the Company's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of the Company's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $99,450 to $132,600. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plansHave we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

🏢 Summary: The Senior Business Analyst role focuses on driving growth, retention, and engagement in a B2C marketplace through data-driven strategy and experimentation. The position partners cross-functionally to design initiatives, implement A/B tests, and build scalable analytical frameworks that influence executive decisions. It requires turning complex data into actionable insights that deliver measurable business impact. 🗂️ Requirements: 4–6 years in business analytics, business intelligence, or related quantitative field, Proficiency in SQL, Experience working with large, complex datasets, Strong foundation in statistical analysis, Experience in data modeling, Experience designing and analyzing A/B tests, Experience with data visualization tools, Ability to design analytical frameworks and experiments 📃 Skills: SQL, Statistics, DataModeling, ABTesting, Tableau, Looker, PowerBI, Analytics, BusinessIntelligence 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.The Role You'll Play As a Senior Business Analyst, you will play a critical role in shaping and executing cross-departmental initiatives that drive growth, retention, and engagement across our B2C marketplace. This role goes beyond building dashboards or models—you'll use data as a strategic tool to influence decisions, experiment, and deliver measurable business outcomes. Partner with cross-functional teams (Product, Marketing, Finance, Operations) to design and measure strategic initiatives that improve marketplace performance. Translate complex data into clear narratives and strategic recommendations for senior leadership, influencing key business decisions. Design and implement A/B experiments to evaluate new strategies and measure business impact. Build scalable analytical frameworks to continuously monitor marketplace health and surface emerging opportunities or risks. Balance deep quantitative analysis with strong business intuition, ensuring insights are practical and decision-ready. Act as a thought partner to business leaders: proactively identifying questions to ask, hypotheses to test, and opportunities to pursue. Drive alignment across departments by presenting data-driven perspectives that clarify trade-offs and guide prioritization. The Experience You'll Bring 4–6 years of experience in business analytics, business intelligence, or a related quantitative field. Proven ability to translate complex problems into clear, human-centered solutions that drive business impact. Comfortable operating in ambiguity and thrive in fast-paced, dynamic environments. Strong business intuition with a natural curiosity to uncover the why behind the data. Excellent presentation and storytelling skills, with confidence in communicating to executives and non-technical stakeholders. A problem solver at heart—you care less about reporting for its own sake and more about shaping strategy through insights. Proficiency in SQL and hands-on experience working with large, complex datasets. Solid foundation in statistical analysis, data modeling, and experimentation design, including A/B testing. Familiarity with modern data visualization tools (e.g., Tableau, Looker, Power BI) to communicate insights effectively. Internally competitive and externally collaborative It is the Company's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of the Company's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $99,450 to $132,600. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plansHave we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

🏢 Summary: Senior Business Analyst role focused on driving growth, retention, and engagement in a B2C marketplace through data-driven strategy and experimentation. The position involves designing A/B tests, building analytical frameworks, and translating complex data into actionable insights for senior leadership. It requires cross-functional collaboration to influence key business decisions and optimize marketplace performance. 🗂️ Requirements: 4–6 years experience in business analytics, business intelligence, or related quantitative field, Proficiency in SQL, Experience working with large, complex datasets, Strong foundation in statistical analysis, Experience in data modeling, Experience designing and analyzing A/B tests, Experience with data visualization tools (Tableau, Looker, or Power BI), Ability to design and implement experiments, Ability to translate data into strategic insights 📃 Skills: SQL, Statistics, Modeling, ABTesting, Tableau, Looker, PowerBI, Analytics, Experimentation, DataVisualization 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.The Role You'll Play As a Senior Business Analyst, you will play a critical role in shaping and executing cross-departmental initiatives that drive growth, retention, and engagement across our B2C marketplace. This role goes beyond building dashboards or models—you'll use data as a strategic tool to influence decisions, experiment, and deliver measurable business outcomes. Partner with cross-functional teams (Product, Marketing, Finance, Operations) to design and measure strategic initiatives that improve marketplace performance. Translate complex data into clear narratives and strategic recommendations for senior leadership, influencing key business decisions. Design and implement A/B experiments to evaluate new strategies and measure business impact. Build scalable analytical frameworks to continuously monitor marketplace health and surface emerging opportunities or risks. Balance deep quantitative analysis with strong business intuition, ensuring insights are practical and decision-ready. Act as a thought partner to business leaders: proactively identifying questions to ask, hypotheses to test, and opportunities to pursue. Drive alignment across departments by presenting data-driven perspectives that clarify trade-offs and guide prioritization. The Experience You'll Bring 4–6 years of experience in business analytics, business intelligence, or a related quantitative field. Proven ability to translate complex problems into clear, human-centered solutions that drive business impact. Comfortable operating in ambiguity and thrive in fast-paced, dynamic environments. Strong business intuition with a natural curiosity to uncover the why behind the data. Excellent presentation and storytelling skills, with confidence in communicating to executives and non-technical stakeholders. A problem solver at heart—you care less about reporting for its own sake and more about shaping strategy through insights. Proficiency in SQL and hands-on experience working with large, complex datasets. Solid foundation in statistical analysis, data modeling, and experimentation design, including A/B testing. Familiarity with modern data visualization tools (e.g., Tableau, Looker, Power BI) to communicate insights effectively. Internally competitive and externally collaborative It is the Company's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of the Company's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $99,450 to $132,600. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plansHave we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

🏢 Summary: Strategic Technical Product Manager (Data & AI) role owning the roadmap for customer-facing AI/ML models and data products in a SaaS environment. You will partner with executive clients to co-develop predictive features, translate business problems into technical specifications, and launch high-impact analytics solutions. This role sits at the intersection of data science, engineering, and go-to-market execution, driving measurable ARR growth. 🗂️ Requirements: 3+ years experience in Product Management, Data Analytics, or Data Engineering, Strong SQL skills (joins, aggregations), Experience with modern BI platforms (Sigma, Tableau, or Looker), Ability to translate business problems into technical data requirements, Experience working with AI/ML models or advanced analytics features, Strong understanding of SaaS product metrics and customer ROI 📃 Skills: SQL, Sigma, Tableau, Looker, Snowflake, DBT, Fivetran, Python, R, AI, ML, SaaS, Analytics, Data, Visualization 🏢 Description: We aren’t just looking for someone to manage a backlog; we’re looking for the founding architect of our customer-facing data and AI strategy. As a Technical Product Manager (Data & AI), you will sit at the intersection of Data Science, Engineering, and customer-facing value. This is a highly visible, strategic role where you’ll partner directly with executive-level clients to co-develop predictive models, analytical features, and SaaS data products. WHAT YOU'LL DO Shape the AI & Data Vision - Own the predictive roadmap for external AI/ML models, advanced analytics features, and data products - Co-innovate with strategic customers and design partners to validate ideas and uncover user needs - Partner with UX and Data Science to translate complex algorithms into intuitive data visualizations and impactful demos Execute & Ship with Impact - Translate customer business problems into technical specifications, transformation logic, and data requirements - Collaborate with Product Marketing and Sales to launch features that drive adoption, retention, and ARR expansion - Use data analysis to validate assumptions and test product hypotheses before development WHAT YOU’LL BRING - 3+ years of experience in Product Management, Data Analytics, or Data Engineering - Strong business and product acumen with ability to connect technical features to customer ROI - SQL fluency, including writing joins and aggregations - Experience with modern BI platforms such as Sigma, Tableau, or Looker - Ability to communicate effectively with executive clients, sales teams, engineers, and data scientists NICE TO HAVE - Experience with modern data stack tools such as Snowflake, DBT, Fivetran, and Sigma - Familiarity with Python or R for lightweight data analysis - Exposure to machine learning lifecycle or productionized models - Experience in complex B2B SaaS industries BENEFITS - Health and dental insurance - 401k with company match - Flexible Time Off or generous PTO plan - Paid holidays and up to 4 weeks paid bonding leave - Tuition reimbursement - Employee Assistance Program - 24/7 virtual medical care access