June 18, 2026
Senior Program Manager – Deployments
Senior
140,004 - 174,996 USD
Mountain View, CA
About this role
We are seeking a Senior Program Manager to own the operational programs that power autonomous vehicle deployments at scale. This person will build and maintain the systems, workflows, and cross-functional coordination that enable sales, customer success, support, and engineering teams to deliver a consistent, high-quality deployment experience as fleet and customer base grow. A key part of the role is maintaining a close feedback loop with the Product team, ensuring that field observations and customer needs consistently shape what we build next.
Responsibilities
- Own the end-to-end deployment operations program, designing and scaling the processes that take a customer from signed contract to live autonomous operation.
- Identify manual, brittle, or one-off processes across sales, customer success, and customer support that create bottlenecks at scale, and build automated replacements.
- Partner with sales and customer success to ensure pre-sale commitments translate into executable deployment plans with clear timelines, dependencies, and handoffs.
- Develop and maintain the operational playbooks, tooling, and workflows that field and support teams rely on across all active deployments.
- Establish SLA frameworks and escalation paths for customer support that remain effective as deployment volume grows.
- Build a structured feedback channel between customer-facing teams and Product, synthesizing field observations into clear input on feature gaps, operational friction, and emerging customer needs.
- Define and track deployment KPIs, including time-to-live, issue resolution rates, and deployment repeatability, and use them to drive continuous improvement.
- Collaborate with engineering and product to ensure internal tooling investments reflect real deployment requirements and scale constraints.
Qualifications
- 6+ years of experience in program or project management, deployment operations, or a related role with direct ownership of scaling complex programs.
- Bachelor's degree in Computer Science, Engineering, Business, or a related discipline.
- Experience designing and automating workflows across sales, customer success, or support functions.
- Strong analytical skills to identify systemic operational issues and build durable solutions.
- Experience working with customer-facing teams in technical, multi-stakeholder environments.
- Familiarity with CRM and support platforms (HubSpot, Salesforce, Zendesk) and project tracking tools (Jira, Confluence).
- Ability to collaborate across sales, engineering, product, and executive stakeholders.
- Experience in autonomous systems, robotics, or industrial automation preferred.
Benefits & Perks
- Health benefits (Medical, Dental, Vision, HSA and FSA, Employee Assistance Program, 1:1 Health Concierge)
- Life, short-term and long-term disability insurance (100% employer-paid premiums)
- Company 401(k)
- Commuter benefits
- Flexible vacation policy
- Remote or hybrid work opportunities
- Sabbatical leave after 5 years
- Paid parental leave
- Daily lunches for in-office employees and stocked kitchen
- Monthly meal and tech allowances for remote employees
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Arlington, VA
🏢 Summary: Full-time Product Manager role focused on defining and executing the roadmap for low-code/no-code builder capabilities within an enterprise AI-native SaaS platform. The position involves integrating prototypes, scaling platform features, and collaborating cross-functionally with engineering, AI, and data teams to deliver robust, configurable solutions. Requires strong technical fluency in backend systems and experience shipping infrastructure or platform services in B2B environments. 🗂️ Requirements: U.S. Citizenship, 5+ years Product Management experience in B2B SaaS, ERP, or highly configurable industry platforms, Experience shipping infrastructure or platform services, Fluency in backend systems concepts (authentication/authorization, data schemas, distributed systems), Expert-level SQL, Familiarity with Python, Experience with GitLab or GitHub, Understanding of microservices, caching, permissions models, and event systems, Familiarity with LLM-based systems and workflow tradeoffs, Bachelor's degree in business or technology-related field 📃 Skills: SQL, Python, GitLab, GitHub, Microservices, DistributedSystems, APIs, LLM, DataSchemas, Authentication, Authorization, Caching, EventSystems 🏢 Description: Job Description We are seeking an experienced product manager to build a strategy and execute against a roadmap to mature our low-code / no code builder experiences. You will be responsible for prioritizing, rationalizing, and integrating existing prototypes into the platform as well as developing new platform capabilities that serve our customers at scale. This is an individual contributor reporting to the SVP of Product. You are responsible for thinking broadly across the communities we serve and delivering solutions that provide value to a wide range of customers. You'll partner with other PMs and our engagement and implementation teams to scale "in-the-field" solutions and improve the configurability and adaptability of our platform. You should be highly motivated by striking a balance between building solutions that are robust and scalable and meeting customer needs. In order to do this job well, you must possess exceptional judgment when it comes to identifying opportunities to deliver customer value in a productized way, as well as in the relative prioritization of those opportunities. You must work effectively cross-functionally in often ambiguous circumstances, distilling market opportunities to a clear set of objectives and solutions, and articulating the value of those solutions both internally and externally. In a typical week, you could expect to: - Spend several days on site with users (internal and external), seeking to understand how users across a variety of accounts utilize Air Enterprise Readiness platform to relieve pain points and triangulate the commonalities to build new, valuable workflows in the Air Enterprise Readiness platform. - Draft clear and compelling articulation of customer problems, and what a good solution to those problems would look like in the Air Enterprise Readiness platform. - Partner with the other PMs and go-to-market team to help assess opportunities and understand the degree to which customer requirements align with product capabilities and roadmap - Define how those solutions deliver value across a wide range of customer environments and determine what features are necessary to support broad adoption of the solution. - Collaborate with engineering and design teams to deliver the most promising capabilities. - Do competitive analysis to understand what the table stakes capabilities are and what differentiators. This role may require up to 50% travel. Scope of Responsibilities - Define and prioritize the builder roadmap, balancing technical debt with high-impact UI improvements - Act as the "Internal PM" for our customer teams, ensuring they have the platform tools (APIs, UI components) they need to build faster - Spend time with power users to understand where the UI creates "friction" and translate those pains into elegant functional requirements - Partner with internal engineering, AI, and data science teams to scope the expected associated investment costs/timelines, and ensure that the business can deliver on scope, contractual obligations, and agreed-upon timelines - Facilitate market introduction of new features/functions while balancing tradeoffs of risk, cost, and speed - Ensure smooth integration of prototyped features/functions into Air Enterprise Readiness platform for utilization across customer accounts Qualifications Required Skills: - 5+ years of PM experience, specifically in B2B SaaS, ERPs, or highly configurable specialized industry platforms (e.g., FinTech, HealthTech, Construction Tech) - Fluency in backend systems concepts, including authentication/authorization models, data schemas, data orchestration systems, service contracts, and distributed system tradeoffs - Expert in SQL and familiarity with Python and GitLab/GitHub - Experience in shipping infrastructure or platform services - Fluency with technical concepts (microservices, distributed systems, caching, permissions models, data schemas, event systems, etc.) - Familiarity with LLM-based systems and the tradeoffs between deterministic workflows and agentic systems - Strong information architecture instincts, especially in configurable enterprise environments - Strong value orientation and understanding of customer needs - Self-starter with owner mentality - Growth mindset with experience in startup or growth-stage environments - Ability to thrive in a fast-paced, dynamic work environment - Exceptional written and oral communication skills - Bachelor's degree in business or a technology-related field - U.S. Citizenship is required Desired Skills: - Current possession of a U.S. security clearance, or the ability to obtain one with sponsorship - Experience in or around DoD - Experience working on low/no-code workflow or application builders Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Technology

Avalo Therapeutics
Sr. Manager/ Associate Director, Statistical Programming
Senior
On-site
Chesterbrook, PA
🏢 Summary: The Senior Manager / Associate Director, Statistical Programming leads and oversees statistical programming activities across clinical development programs, ensuring high-quality, regulatory-compliant deliverables for trials and submissions. The role drives strategy, vendor oversight, CDISC standards implementation, and cross-functional collaboration while mentoring programming teams. It offers significant impact on regulatory submissions, data standards, and biometrics process innovation. 🗂️ Requirements: Master’s degree in Statistics, Biostatistics, Mathematics, Computer Science, or related quantitative field (or Bachelor’s with significant relevant experience), 7+ years (Senior Manager) or 9+ years (Associate Director) statistical programming experience in biotech, pharma, or CRO, Experience as lead programmer supporting clinical development programs and regulatory submissions, Advanced proficiency in SAS programming (Base, Stat, Graph, Macro, SQL), Extensive experience with CDISC standards (SDTM, ADaM, Define.xml), Strong knowledge of ICH, GCP, FDA, EMA regulatory requirements, Experience managing CROs, FSPs, or external programming vendors 📃 Skills: SAS, BaseSAS, SASStat, SASGraph, SASMacro, SQL, R, CDISC, SDTM, ADaM, Define.xml, Pinnacle21, ICH, GCP, FDA, EMA 🏢 Description: Position Summary: The Senior Manager / Associate Director, Statistical Programming will provide strategic and operational leadership for statistical programming activities across one or more clinical development programs. This individual will be responsible for the planning, execution, oversight, and delivery of statistical programming outputs supporting clinical trials, regulatory submissions, publications, and internal decision-making. The successful candidate will serve as a key partner to Biostatistics, Clinical Data Management, Clinical Operations, Medical, Medical Affairs, Regulatory Affairs, Pharmacovigilance, and external vendors to ensure high-quality, compliant, and timely programming deliverables. This role offers the opportunity to influence programming standards, mentor team members, and contribute to the continued growth of the Biometrics organization. Essential Duties and Responsibilities: Statistical Programming Leadership Lead statistical programming activities for one or more clinical studies, programs, or therapeutic areas. Provide strategic oversight and accountability for the development, validation, and delivery of statistical programming outputs, including SDTM and ADaM data packages (SDRG, ADRG, Define.xml, submission-ready datasets), and Tables, Listings, Figures (TLFs). Ensure programming deliverables meet quality, timeline, regulatory, and audit-readiness requirements. Support regulatory submissions, health authority interactions, publications, and ad hoc analyses. Vendor and CRO Oversight Manage and oversee outsourced statistical programming activities conducted by CROs and external partners. Review and validate datasets, TLFs, specifications, and programming documentation generated by vendors. Monitor vendor performance, timelines, quality metrics, and resource allocation to ensure successful project execution. Establish and maintain effective partnerships with external programming and biometrics vendors. Cross-Functional Collaboration Partner closely with Biostatistics, Data Management, Clinical Operations, Medical, Medical Affairs, Regulatory Affairs, Pharmacovigilance, and other stakeholders to deliver high-quality clinical data and analyses. Review and provide programming input on Protocols, Statistical Analysis Plans (SAPs), Data Management Plans (DMPs), CRFs, annotated CRFs, data review plans, and dataset and TLF specifications. Collaborate on the development of data review tools, dashboards, visualizations, and other statistical applications to support clinical development activities. Communicate programming strategies, timelines, risks, and resource needs to project teams and leadership. Standards, Innovation, and Process Improvement Contribute to the development, implementation, and continuous improvement of internal statistical programming standards, processes, and best practices. Assist with establishing framework of programming environment, including library of macros. Drive adoption of CDISC standards, programming automation, and innovative analytical solutions. Maintain expertise in regulatory requirements, industry standards, and emerging technologies related to statistical programming. Support inspection readiness and represent Statistical Programming during audits and regulatory inspections as needed. Team Leadership and Development Mentor, coach, and develop junior statistical programmers to support individual growth and organizational success. Provide leadership and technical guidance to internal and external programming teams. Participate in recruiting, onboarding, and developing programming talent. Foster an inclusive, collaborative, and psychologically safe environment that encourages innovation, learning, and accountability. Required Education and Experience: Master's degree in Statistics, Biostatistics, Mathematics, Computer Science, or a related quantitative discipline. Bachelor's degree with significant relevant experience will also be considered. Sr Manager: 7+ years of statistical programming experience within the biotechnology, pharmaceutical, or CRO industry; Associate Director: 9+ years of experience. Demonstrated experience serving as a lead programmer supporting clinical development programs and regulatory submissions. Advanced proficiency in SAS programming, including Base SAS, Stat, Graph, Macro, SQL, and generation of submission-ready deliverables. Working knowledge of R or other modern statistical programming languages is a plus. Experience with producing publication-quality statistical graphics using SAS/R is a plus. Experience with building/contributing to global SAS macro library for TFL generation is highly desirable. Extensive experience with CDISC standards, including SDTM, ADaM, Define.xml, controlled terminology, and regulatory submission requirements. Experience with Pinnacle 21 is a plus. Strong understanding of ICH guidelines, GCP, FDA, EMA, and other global regulatory requirements. Experience managing external CROs, FSPs, or programming vendors. Excellent project management, organizational, communication, and stakeholder management skills. Preferred Experience supporting multiple clinical programs from early development through regulatory submission. Experience implementing programming standards, automation initiatives, or modern analytics platforms.
