June 23, 2026

Director, Product Strategy & Operations

Senior • Hybrid

188,004 - 282,000 USD/yr

San Jose, CA

About the Role

The Director of Product Strategy & Operations is a senior individual contributor reporting to the SVP of Product. This role acts as the force multiplier for Product leadership and the operating backbone of how the Product organization builds, plans, measures, and launches. The mandate spans strategy and roadmap development, metrics and analytics ownership, AI tooling enablement, and end-to-end launch operations.

Strategy, Planning, and Investment

  • Lead the annual, quarterly, and monthly planning cadence for the Product organization, from inputs (market, customer, competitive, data) to outputs (roadmap, OKRs, investment thesis).
  • Develop and defend a portfolio investment point of view, determining where to invest or divest.
  • Drive executive-level product reviews and prepare leadership materials for board and executive meetings.
  • Build prioritization frameworks that clarify trade-offs and support data-driven decisions.

Metrics, OKRs, and Product Analytics

  • Own the Product organization’s KPI system, including leading and lagging indicators, OKRs, instrumentation standards, NPS methodology, and executive dashboards.
  • Run the product analytics stack and in-app guidance program.
  • Establish operating mechanisms to monitor product health and performance.
  • Translate quantitative insights into clear executive narratives.

AI Tooling and Best Practices

  • Advance adoption of AI prototyping and coding tools, including Claude.
  • Improve how Product and Design teams leverage AI tools.
  • Capture and share best practices and maintain internal AI knowledge repositories.

Launch Operations and PM Craft

  • Own the end-to-end product launch process from beta to GA to adoption in collaboration with Marketing, Sales, Customer Success, and Support.
  • Scale early access and beta programs across segments.
  • Elevate product management standards, including hiring profiles, leveling, onboarding, and tooling.
  • Embed voice of customer into prioritization and product decisions.

Qualifications

  • 8+ years in product management, product operations, strategy and operations, or management consulting, including experience in a $100M+ ARR B2B SaaS Product organization.
  • Demonstrated ownership of planning and OKR processes for sizable Product or Engineering teams.
  • Proficiency in SQL, BI tools, and product analytics platforms such as Pendo, Amplitude, or Mixpanel.
  • Experience building executive dashboards and reporting systems.
  • Experience leading cross-functional SaaS product launches.
  • Strong written communication and ability to operate effectively in ambiguous environments.

Bonus Qualifications

  • Experience as a Product Manager or PM leader.
  • Familiarity with accounting, ERP, audit, or finance workflows.
  • Experience supporting senior product leadership in a chief-of-staff capacity.
  • Experience establishing a Product Operations function.

Compensation and Benefits

  • Base pay range: $188,000–$282,000.
  • Comprehensive benefits package including Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, and Unlimited Vacation.
  • Compensation determined based on qualifications and interview process outcomes.

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15,583 - 20,000 USD/yr

🏢 Summary: Senior Product Manager role responsible for defining and executing the strategy for integration platforms, developer tooling, and SDKs within a large SaaS ecosystem. The position focuses on scaling integrations with major technology partners, improving developer experience, and ensuring high-quality backend standards for ecosystem contributions. You will drive platform evolution, integration infrastructure, and technical enablement to accelerate partner and developer adoption. 🗂️ Requirements: 5+ years in technical product management, Experience in B2B SaaS or cloud infrastructure, Experience with SDK design, Experience managing backend services, Understanding of system architectures, Experience with developer tools or platforms, Track record of shipping scalable infrastructure products, Bachelor’s degree in Engineering, Computer Science, Information Technology or equivalent 📃 Skills: SaaS, Cloud, SDK, APIs, Backend, Architecture, Integration, Monitoring, Metrics, Schemas, DevTools, Infrastructure 🏢 Description: As a Senior Product Manager in the Ecosystem and Integrations group, you will own the vision, strategy, and execution for a critical portion of Datadog’s integration landscape. You will focus on scaling Datadog’s connectivity with major SaaS providers and strategic technology partners while leading the evolution of the tools—including the Publication Platform, Integration Task Service, and SDKs—that empower external developers and internal teams to build within our ecosystem. What You’ll Do Publication Platform & Task Service: Oversee the end-to-end vision and strategy for the Publication Platform (Pub Plat) and the Integration Task Service. Ensure these systems are robust, scalable, and intuitive for both internal and external developers. Ecosystem Relationship Enablement: In close collaboration with Technology Partner Managers (TPMs), help manage and scale technical relationships across the entire partner ecosystem. You will provide the product guidance and technical frameworks that allow TPMs to manage partner success at scale. Integration Developer Tooling & SDKs: Drive initiatives to increase development velocity through extensible SDKs (e.g., CrawlerSDK) and self-service enablement. Your goal is to make the developer experience (DX) seamless from the first line of code to production. Marketing & GTM Initiatives: Lead the creation of technical blogs, release notes, and feature announcements. Work with PMM and TPMs to define “rules of engagement” for marketing efforts with ISVs and drive joint GTM motions. Global Ecosystem Growth: Facilitate partner contributions through direct engagement and streamlined onboarding. Act as the primary PM advocate for third-party developers, ensuring our tooling roadmap removes friction for the ISV community. Quality & Backend Standards: Establish and enforce automated quality standards for the integration "under the hood"—including monitors, metrics metadata, and data schemas—ensuring that everything built via our tooling meets Datadog's high reliability and performance bars. Who You Are Experience: You have 5+ years of experience in technical product management, ideally within B2B SaaS, cloud infrastructure, or developer tools. Technical Acumen: You enjoy gaining a deep understanding of complex system architectures, developer workflows, and building for extensibility. Platform Thinker: You enjoy building "the machine that builds the machine." You have experience with SDK design and managing backend services that support high-concurrency developer tasks. Business minded: You think like a business owner and hold yourself and the organization accountable for KPIs. Communication Skills: You have strong communication skills and the willingness to present your ideas to technical stakeholders and executives alike. Analytical skills: You have sharp critical thinking and analytical skills and the ability to link the product roadmap with business objectives. Collaborative Partner: You have demonstrated success in working alongside business-oriented roles (like TPMs or BizDev) to translate technical capabilities into strategic partner value. Proven Impact: A track record of shipping scalable infrastructure or developer products and driving meaningful business metrics like developer adoption and time-to-market. You have a Bachelor's Degree in Engineering, Computer Science, Information Technology, or equivalent experience. #LI-HybridDatadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.The reasonably estimated yearly salary for this role at Datadog is:$187,000—$240,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Technology

Piano Software, Inc.

Product Manager, Checkout

Senior

Hybrid

Warsaw, Poland

15,000 - 18,000 PLN

🏢 Summary: Product Manager role responsible for owning and evolving a customer-facing checkout product within a subscription commerce environment. The position focuses on driving conversion optimization, defining product strategy and roadmap, and leading Program Increment execution within a SAFe framework. The role requires strong expertise in payments, data-driven decision-making, and AI-augmented product practices to deliver measurable revenue impact. 🗂️ Requirements: Proven Product Manager experience with customer-facing checkout or payment products, Demonstrated track record of improving conversion or revenue metrics, Strong expertise in checkout, payments, and subscription commerce, Hands-on experience with Stripe, Experience working within payment provider ecosystems, Experience with Scrum and SAFe frameworks, Ability to define product strategy and manage program-level backlog, Experience with ROI analysis and data-driven product decisions, Proficiency in AI-augmented product discovery and analysis, Professional working proficiency in English 📃 Skills: Stripe, SAFe, Scrum, AI, Analytics, ROI, Payments, Checkout, Subscriptions, UX, Roadmapping, WSJF, RICE, KPIs, OKRs 🏢 Description: Purpose and mission The Product Manager (PM) is the strategic owner of one or multiple product areas within Piano's portfolio. The PM translates business goals, market signals, and client insights into a compelling product vision and a prioritized program backlog. They work at the intersection of business strategy, client value, product marketing, product design and technology feasibility, ensuring that the right things get built, in the right order, for the right reasons. In the SAFe 6 model, the PM operates at the Agile Release Train level, driving the Program Increment (PI) and empowering Product Owners to execute with confidence and autonomy. In an AI-accelerated product landscape, a PM at Piano is expected to actively leverage AI tools to sharpen market analysis, accelerate discovery, generate insights from data, and move faster at every stage of the product lifecycle. AI fluency is not optional, it is a force multiplier for every other responsibility in this role. The Checkout PM owns Piano's customer-facing checkout surface — the conversion-critical flow where end users make a subscription purchase. This role requires a PM who is fluent in conversion optimization and UX. Core responsibilities Product Vision & Strategy Define and maintain a clear, compelling product vision for Piano's checkout, aligned with Piano's broader subscription strategy. Develop and own the checkout roadmap over a 3–12 month horizon, balancing new capabilities, technical quality, and business priorities. Conduct ongoing market and competitive analysis to identify opportunities, threats, and strategic positioning — particularly at the boundary between Piano's checkout and payment provider capabilities. Define and communicate product positioning, target segments, and go-to-market priorities in collaboration with Marketing and Sales. Backlog Ownership at Program Level Own and maintain the checkout Program Backlog (Features and Enablers) in collaboration with Product Leadership, Architects and other PMs. Prioritize features using value-based frameworks (WSJF, RICE, business impact, strategic fit) and maintain a rolling, well-groomed backlog at all times. Lead PI Planning preparation for checkout: define PI Objectives, present the roadmap to the ART, and make prioritization decisions during planning. Validate Feature acceptance criteria before development begins and approve Features upon delivery. Stakeholder Alignment & Communication Serve as the primary voice of the customer and the market within the ART for checkout-related work, translating needs into Features the team can act on. Collaborate closely with Sales, Pre-Sales, Customer Success, and Support to gather and synthesize client feedback and market signals. Communicate the roadmap and strategic priorities clearly and consistently to all relevant stakeholders, including executive leadership. Represent the product in customer-facing contexts: executive meetings, key account workshops, conferences and strategic partnership discussions. Business & Performance Management Define and monitor checkout product KPIs and OKRs, with particular focus on conversion metrics, completion rates, and revenue impact. Conduct product ROI analysis to justify investment decisions and support budget and resource discussions. Manage the checkout product lifecycle from inception to end-of-life, making proactive portfolio decisions in collaboration with Product Leadership. Go-to-Market & Launch Lead the go-to-market strategy for new checkout capabilities and major releases: beta programs, internal training, sales enablement, and release communication. Collaborate with Marketing and PMM teams to produce effective product messaging and promotional materials. Define and oversee the internal release process to ensure teams are prepared before customer-facing delivery. Collaboration model The PM does not work in isolation. Success in this role depends on effective collaboration: With Product Owners: PMs provide strategic context, prioritized Features, and clear acceptance criteria. POs translate these into actionable stories. The PM should be a trusted partner and enabler for POs, not a bottleneck. With Product Leadership (at the ART and Portfolio levels): PMs are accountable for roadmap quality and strategic alignment. Key decisions on scope, investment, and positioning are made in close consultation with Product Leadership. With Architecture & Engineering: PMs work with Architects to understand technical constraints and enablers. Technical feasibility informs prioritization and roadmap planning. With Product Design: The PM sets the user experience ambition, defining the problems to solve, the user outcomes to target, and the quality bar expected. For checkout, conversion impact is a core input to design decisions. With Customer Success, Consulting & Support: The PM ensures proactive knowledge transfer before releases, clear internal documentation, and well-defined escalation processes, so that client-facing teams can resolve issues and answer questions with confidence, without systematically falling back on Product. With GTM teams: PMs are responsible for enabling Sales, Pre-Sales, and Marketing to confidently present and sell the product at all times. What success looks like The checkout roadmap is clear, up-to-date, and well understood by all stakeholders. PI Objectives are ambitious yet realistic and are consistently met or exceeded. Product Owners feel empowered, well-informed, and able to operate autonomously. Checkout drives measurable business value: conversion rates, completion rates, revenue impact, and client satisfaction. The team builds the right things, validated by client outcomes, not just delivery volume. Field teams (Pre-sales, Sales, Client success…) are informed ahead of releases, equipped with the right materials, and feel like active contributors to the product roadmap, not just recipients of it. Strategic changes and trade-offs are communicated proactively and with confidence. Key competences Hard skills Domain expertise in checkout, payments, and subscription commerce Hands-on experience with Stripe strongly preferred Front-end product instinct and design sensibility (for working closely with design and engineering on user-facing surfaces) Market & competitive intelligence Product strategy & roadmapping Business case development & ROI analysis Scrum, SAFe and Agility at scale Data-driven decision making Working proficiency in English AI-augmented product practices (discovery, analysis, synthesis, prototyping, internal tooling) Required experience Demonstrated PM experience leading customer-facing checkout, payments, or subscription purchase surfaces Track record of measurable conversion or revenue improvements through checkout iteration Experience working in or alongside payment provider ecosystems (Stripe experience strongly preferred) Understanding of subscription lifecycle economics preferred — how checkout decisions affect not just conversion but downstream retention, LTV, and recurring revenue Employment & benefits B2B contract Hybrid work model Benefits: 20 days of paid leave, Lunch Card, Luxmed

Technology

HealthVerity

VP, Sales Operations

Senior

Remote

Washington, DC

🏢 Summary: Executive Sales Operations leadership role partnering with the Chief Commercial Officer to drive commercial strategy, forecasting, CRM optimization, and analytics across a high-growth healthcare data business. Owns sales systems, compensation design, forecasting models, and performance reporting while leading a Sales Operations team. Responsible for ensuring operational rigor, technology enablement, and data-driven insights that accelerate revenue growth. 🗂️ Requirements: 10+ years Sales Operations or Strategy experience, 3+ years in senior leadership role, Expertise in Salesforce administration and optimization, Advanced SQL and/or Python proficiency, Experience with BI tools (Tableau, Power BI, or QuickSight), Experience designing sales compensation programs, Familiarity with pharma commercial analytics and RWD/E, Bachelor's degree 📃 Skills: Salesforce, SQL, Python, Tableau, PowerBI, QuickSight, CPQ, CLM, ABM, CRM, Analytics, Forecasting, Compensation 🏢 Description: The Opportunity As Vice President, Sales Operations, you will be a key strategic partner to the Chief Commercial Officer and a driving force behind commercial growth. This role sits at the intersection of strategy, operations and execution, owning the systems, processes and insights that enable the sales organization to perform at its best across commercial and RWD/E business. You will serve as a trusted right hand to the CCO and lead a high-performing Sales Operations team. What You'll Do Chief of Staff to the CCO - Serve as a strategic partner and operational extension of the CCO, helping to drive commercial priorities, prepare for key leadership meetings, and ensure cross-functional follow-through on commercial initiatives - Translate CCO vision into structured plans, track progress against commercial goals, and surface risks and opportunities proactively - Represent the CCO in cross-functional forums as needed and manage key commercial communications Sales Operations - Define and lead the commercial rhythm of business, including forecasting, pipeline management, quota setting, territory planning, renewal strategies, and annual planning - Continuously evolve forecasting methodologies, managing multiple concurrent forecast models including pipeline yield, sales leader call and bottoms-up build - Own and evolve the CRM and broader sales technology stack, driving adoption, automation, and continuous improvement - Identify and implement new technologies and process optimizations to improve sales velocity, efficiency, and win rates - Build, maintain, and automate sales metric pipelines and dashboards, serving as the technical SME on sales analytics - Lead the design and execution of business analytics and reporting cadences - Drive sales enablement initiatives and ensure effective tools, training, and processes - Design and execute sales compensation programs, including quota design and commission calculations - Partner with Finance and Marketing on revenue performance and growth initiatives - Support RFP prioritization decisions and cross-functional coordination across sales, product, legal and subject matter experts - Ensure day-to-day sales operations business continuity across analytics and technologies - Lead, coach, and develop a high-performing Sales Operations team What You'll Bring Required skills and experience - 10+ years of progressive experience in Sales Operations, Strategy, or related field, with at least 3 years in a senior leadership role - Proven ability to serve as a strategic partner to senior commercial leaders - Familiarity with pharma commercial analytics, RWD/E, and life sciences buying cycles - Deep expertise in Salesforce administration and optimization, including integrations, workflows, and process automation - Advanced proficiency in SQL and/or Python for data transformation and metric automation - Expertise in BI tools such as Tableau, Power BI, or QuickSight - Experience designing and managing sales compensation programs, including quota setting and commission calculations - Proven people leadership skills - Ability to navigate ambiguity in a fast-paced, high-growth environment - Bachelor's degree required Desired skills and experience - Advanced degree (MBA or related field) - Experience with CPQ, CLM, or ABM platforms - Salesforce Admin certification Compensation Base salary commensurate with experience: $240,000 - $275,000 plus annual bonus opportunity. Hiring Locations Main office located in Center City, Philadelphia with hybrid model requiring three in-office days per week for local employees. Remote work supported in designated hub locations and approved states, with periodic in-person collaboration requirements. Benefits & Perks - Competitive base salary and annual bonus opportunity - Health, dental, and vision coverage starting on day 1 - 401(k) plan and equity program (equity grants beginning at Director level and above) - Flexible location model with hybrid collaboration - Generous PTO targeted at 4 weeks per year plus paid parental leave - 12 weeks paid parental leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents - Comprehensive onboarding with mentorship and resources - Professional development support including annual budget