Product Manager, Checkout

🏢 Summary: Product Manager role owning the subscription billing domain, leading the integration and transformation to Stripe Billing across the full subscription lifecycle. The position drives product strategy, roadmap, and execution for complex billing infrastructure, operating deeply within billing logic and monetization systems. It requires hands-on Stripe Billing expertise and strong technical understanding of recurring revenue platforms. 🗂️ Requirements: Proven Product Manager experience in billing or subscription infrastructure, Hands-on Stripe Billing integration and configuration experience, Deep knowledge of subscription billing and invoicing systems, Understanding of proration, upgrades, downgrades, dunning, tax, multi-currency, revenue recognition, Experience leading large-scale billing platform transformations, Ability to manage product backlog in SAFe or Scrum environment, Data-driven decision making, Fluent English 📃 Skills: Stripe, Billing, Subscriptions, Invoicing, Proration, Dunning, Revenue, SAFe, Scrum, AI, Analytics, SaaS 🏢 Description: About Piano Piano’s Digital Revenue Optimization solution helps digital services grow revenue by better understanding and influencing their customers’ behavior. Piano unifies analytics, segmentation, and commercial personalization in one AI-driven application, enabling sites and apps to efficiently maximize the value of every user visit. Headquartered in Amsterdam with offices in the Americas, Europe, and Asia-Pacific, Piano serves a global client base including the BBC, Deutsche Telekom, Nikkei, AXA and the Wall Street Journal. For more information, visit piano.io . Purpose and mission The Product Manager (PM) is the strategic owner of one or multiple product areas within Piano’s portfolio. The PM translates business goals, market signals, and client insights into a compelling product vision and a prioritized program backlog. They work at the intersection of business strategy, client value, product marketing, product design and technology feasibility, ensuring that the right things get built, in the right order, for the right reasons. In the SAFe 6 model, the PM operates at the Agile Release Train level, driving the Program Increment (PI) and empowering Product Owners to execute with confidence and autonomy. In an AI-accelerated product landscape, a PM at Piano is expected to actively leverage AI tools to sharpen market analysis, accelerate discovery, generate insights from data, and move faster at every stage of the product lifecycle. AI fluency is not optional — it is a force multiplier for every other responsibility in this role. The Billing PM owns Piano’s subscription billing infrastructure — the engine where subscriptions are created, invoiced, upgraded, renewed, and managed through Stripe Billing. Piano is in the midst of a large-scale platform transformation, replacing its internal billing engine with Stripe Billing across every subscription lifecycle event. This is not a surface-level product role. The PM operates deep inside billing logic: proration, upgrade and downgrade flows, dunning, invoicing, term management, and the integration boundary between Piano’s orchestration layer and Stripe’s billing primitives. The right PM has done this before — they’ve integrated Stripe Billing at scale, they understand what breaks when billing logic gets complex, and they move fast without breaking revenue. Core responsibilities 1. Product Vision & Strategy Co-develop and maintain a clear, compelling product vision for Piano’s billing domain in close partnership with Product Leadership, aligned with Piano’s broader subscription platform strategy. As the domain matures beyond initial transformation, this role is expected to grow into full strategic ownership of the billing product area. Develop and own the billing roadmap over a 3–12 month horizon, balancing new capabilities, technical quality, and business priorities. Conduct ongoing market and competitive analysis to identify opportunities, threats, and strategic positioning — particularly in the billing and monetization infrastructure space and at the boundary between Piano’s orchestration layer and Stripe Billing capabilities. Track Stripe’s product roadmap and shipped capabilities to identify opportunities for Piano — know when Stripe solves a problem natively versus when Piano must build. Define and communicate product positioning, target segments, and go-to-market priorities in collaboration with Marketing and Sales. 2. Backlog Ownership at Program Level Own and maintain the billing Program Backlog (Features and Enablers) in collaboration with Product Leadership, Architects, and other PMs. Prioritize features using value-based frameworks (WSJF, RICE, business impact, strategic fit) and maintain a rolling, well-groomed backlog at all times. Lead PI Planning preparation for billing: define PI Objectives, present the roadmap to the ART, and make prioritization decisions during planning. Validate Feature acceptance criteria before development begins and approve Features upon delivery. 3. Stakeholder Alignment & Communication Serve as the primary voice of the customer and the market within the ART for billing-related work, translating needs into Features the team can act on. Collaborate closely with Sales, Pre-Sales, Customer Success, and Support to gather and synthesize client feedback on billing pain points, invoicing requirements, and subscription management needs. Communicate the roadmap and strategic priorities clearly and consistently to all relevant stakeholders, including executive leadership. Represent the product in customer-facing contexts: executive meetings, key account workshops, conferences, and strategic partnership discussions. 4. Business & Performance Management Define and monitor billing product KPIs and OKRs, with particular focus on billing accuracy, subscription lifecycle efficiency, revenue recognition, churn impact, and integration reliability. Conduct product ROI analysis to justify investment decisions and support budget and resource discussions. Manage the billing product lifecycle from inception to end-of-life, making proactive portfolio decisions in collaboration with Product Leadership — including managing the transition from transformation mode to steady-state innovation. 5. Go-to-Market & Launch Lead the go-to-market strategy for new billing capabilities and major releases: beta programs, internal training, sales enablement, and release communication. Collaborate with Marketing and PMM teams to produce effective product messaging, particularly around billing flexibility and subscription management as competitive differentiators. Define and oversee the internal release process to ensure teams are prepared before customer-facing delivery. Collaboration model The PM does not work in isolation. Success in this role depends on effective collaboration: With Product Leadership (VP, Product and at the ART and Portfolio levels): The Billing PM works in close partnership with the VP who owns the strategic platform vision. Key decisions on scope, investment, and direction are made jointly. The PM brings domain expertise, execution judgment, and market intelligence; Leadership provides strategic framing and cross-product alignment. With Product Owners: POs are assigned per initiative. PMs provide strategic context, prioritized Features, and clear acceptance criteria. POs translate these into actionable stories. The PM should be a trusted partner and enabler for POs, not a bottleneck. With Architecture & Engineering: PMs work with Architects to understand Stripe Billing’s technical constraints, integration patterns, and platform capabilities. Technical feasibility informs prioritization and roadmap planning. With Product Design: The PM sets the user experience ambition, defining the problems to solve, the user outcomes to target, and the quality bar expected. For billing, clarity and reliability of billing-related surfaces are core inputs to design decisions. With Customer Success, Consulting & Support: The PM ensures proactive knowledge transfer before releases, clear internal documentation, and well-defined escalation processes, so that client-facing teams can resolve billing issues and answer questions with confidence, without systematically falling back on Product. With GTM teams: PMs are responsible for enabling Sales, Pre-Sales, and Marketing to confidently present and sell Piano’s billing capabilities at all times. What success looks like The billing roadmap is clear, up-to-date, and well understood by all stakeholders — reflecting both the platform strategy and the realities of Stripe Billing integration. PI Objectives are ambitious yet realistic and are consistently met or exceeded. Product Owners feel empowered, well-informed, and able to operate autonomously within their initiatives. Billing drives measurable business value: subscription lifecycle efficiency, billing accuracy, revenue impact, and client satisfaction with billing operations. The team builds the right things, validated by client outcomes and revenue impact, not just delivery volume. Stripe’s evolving capabilities are tracked and leveraged proactively — the PM knows when to build and when to wait. Field teams (Pre-Sales, Sales, Client Success…) are informed ahead of releases, equipped with the right materials, and feel like active contributors to the billing roadmap, not just recipients of it. Strategic changes and trade-offs are communicated proactively and with confidence. Key competences Hard skills Deep domain expertise in subscription billing, invoicing, and recurring revenue infrastructure Hands-on experience with Stripe Billing integration and configuration — this is a must-have Understanding of billing logic complexity: proration, upgrades/downgrades, dunning, tax handling, multi-currency, revenue recognition Market and competitive intelligence in the billing and monetization space Product strategy and roadmapping Business case development and ROI analysis Scrum, SAFe, and agility at scale Data-driven decision making Working proficiency in English Other European languages are a plus AI-augmented product practices (discovery, analysis, synthesis, prototyping, internal tooling) Required experience Demonstrated PM experience leading billing, subscription management, or recurring revenue infrastructure products Track record of working on Stripe Billing integration at scale — configuring, extending, and operating Stripe Billing within a product platform Experience on fast-moving, large-scale billing infrastructure projects with global reach Strong research capabilities and domain depth in billing, monetization, and subscription economics Understanding of how billing decisions affect downstream metrics: retention, LTV, churn, and revenue recognition Experience working in or alongside payment provider ecosystems Employment & benefits B2B contract Hybrid work model Benefits: 20 days of paid leave, Lunch Card, Luxmed

🏢 Summary: AI Product Manager role focused on defining and delivering AI-enhanced capabilities for a framework-agnostic UI component library, embedding agentic workflows and automated SDLC tooling into engineering practices. The position owns the product roadmap, backlog, and stakeholder alignment to drive measurable outcomes in an AI-powered development environment. 🗂️ Requirements: 3+ years experience as Product Owner or Product Manager in software engineering, Experience managing complex backlogs across multiple workstreams, Strong knowledge of Scrum and Kanban frameworks, PMBOK knowledge, Working knowledge of AI/LLM-powered tooling and prompt engineering, Understanding of agentic workflows and MCP concepts, Experience with CI/CD pipelines and SDLC automation, Experience with GitLab and automated code review tools, Ability to define acceptance criteria for AI features, Experience with delivery metrics and data-driven prioritization, Ability to produce PRDs and structured technical documentation, Business-level English (C1+) 📃 Skills: AI, LLM, MCP, CI/CD, GitLab, Scrum, Kanban, PMBOK, SDLC, LangChain, SemanticKernel, CrewAI, PowerBI, Grafana, Stencil, HTML 🏢 Description: (#5027) About the Role: AI Product Manager responsible for driving the success of AI products by combining expertise in product management principles with a deep understanding of AI technologies and their applications. We are looking for an AI-savvy Product Manager to join the project programme for our Client. The Engineering team builds and maintains a framework-agnostic UI component library used across Client’s software products, and is now actively embedding AI-assisted workflows, MCP-based agentic infrastructure, and automated SDLC tooling into its engineering practice. In this role you will own the product backlog, define and prioritise the roadmap for AI-enhanced capabilities, align cross-functional stakeholders (engineering, architecture, Client’s PMs), and drive measurable delivery outcomes in a fast-moving agentic tooling context. About the Client: Our Client is the largest engineering company in Europe, and holds the position of global market leader in industrial AI, automation, and industrial software. Become a part of Client’s innovation department which is creating and managing cutting-edge technical architectures, serves as a shared platform for research and development within Client's large organization. It primarily focuses on research and development including broad incorporation of Artificial Intelligence (AI), cloud-based software, high-performance computing, etc. Responsibilities: Product Strategy & Roadmap Define and maintain the AI product roadmap for the  UI component library product, aligned with Client’s Digital Innovation department’s strategic objectives. Translate business goals and engineering insights into a prioritised, well-groomed backlog using PMBOK and agile best practices. Lead quarterly UI component library roadmap reviews with stakeholders and N-iX leadership. AI & Agentic Infrastructure Ownership Own the product definition for AI-integrated SDLC tooling: issue analysers, GitLab analytics skills, Claude Code agents, MCP server configurations, and automated reporting pipelines. Work closely with the UI Architect, Engineering Leads to evaluate and prioritise new AI capabilities for integration into the  UI component library development lifecycle. Define acceptance criteria for agentic features, including observable behaviour, error handling, and handoff points between human and AI agents. Backlog & Delivery Management Manage and refine a complex backlog spanning UI components, AI tooling, DevOps automation, and platform quality. Coordinate and execute releases planning and scope management Aligning on business needs, performing AI-analysis for advancing the prioritization process, ensuring the issues and new features are structured and validated with business stakeholders/consumers. Stakeholder Alignment & Communication Act as the primary bridge between Client’s product stakeholders and the vendor’s and N-iX’s engineering teams, ensuring clear, timely, and transparent communication. Produce executive-level product roadmaps reports aligned to Company’s brand guidelines. Identify, track, and escalate risks and dependencies in the delivery timeline. Consumer & Quality Focus Maintain the consumer-facing  UI component library roadmap based on user requests and feedback; facilitate correction actions for input requirements from component consumers. Champion quality gate automation, testing framework improvements, and CI/CD pipeline coverage as product-level acceptance criteria. Key Skills & Requirements: Product Ownership 3+ years of experience as a Product Owner or Product Manager in a software engineering environment. Proven track record of managing complex backlogs with competing priorities across multiple workstreams. Strong command of agile frameworks (Scrum, Kanban) and PMBOK knowledge areas. AI & Technical Fluency Working knowledge of AI/LLM-powered tooling - including prompt engineering, agentic workflows, and MCP (Model Context Protocol) concepts. Ability to define product requirements for AI features without requiring deep ML expertise; comfort working alongside AI infrastructure and agent teams. Familiarity with modern SDLC automation: CI/CD pipelines, GitLab, automated code review, AI-assisted issue triage, and analytics-driven PM. Stakeholder & Delivery Management Demonstrated ability to manage enterprise stakeholders in a distributed, multi-vendor delivery model. Experience translating technical delivery progress into executive-ready communications (status reports, roadmap decks, risk registers). Data-driven mindset: comfortable with delivery metrics (cycle time, throughput, burndown, eNPS) as inputs to backlog prioritisation. Communication & Documentation Excellent written and verbal communication in English (business-level required; C1+). Ability to produce well-structured PRDs, discovery outputs, acceptance criteria, and stakeholder presentations. Nice to have: Experience with UI platform or design system products (component libraries, Stencil.js, web components). Familiarity with MCP server architecture, LLM agent orchestration frameworks (LangChain, Semantic Kernel, CrewAI), or agentic infrastructure patterns. Background working within large enterprise engineering organisations. Experience using AI-powered PM analytics or GitLab data pipelines for project health reporting. Proficiency with data visualisation tools (Power BI, Grafana, custom HTML/PDF reports). Certifications: Advantageous AI Product Management certification (e.g., Pragmatic Institute AI PM, Product School AI PM Certificate) ITIL 4 Foundation — for service and change management context in enterprise delivery

🏢 Summary: Contract Product Manager role (18 months) focused on delivering measurable product outcomes for a technically complex B2B SaaS performance marketing analytics platform. The role covers end-to-end product work from discovery and quantitative analysis to iterative delivery and post-release monitoring, while contributing to product strategy. Requires navigating tracking, attribution, and API-driven integrations in a high-stakes client environment. 🗂️ Requirements: 3+ years Product Manager experience in B2B SaaS, End-to-end product delivery from discovery to post-launch iteration, Experience with technically complex products (analytics, adtech, martech, tracking, payments, devtools), Direct experience with affiliate tracking or performance marketing platforms, Ability to perform quantitative analysis independently, Hands-on experience with product analytics tools, Experience managing backlogs and product documentation tools, Fluent written and spoken English 📃 Skills: SQL, Mixpanel, Amplitude, YouTrack, Jira, Confluence, Figma, FigJam, Analytics, APIs, Tracking, Attribution, SaaS, AI 🏢 Description: Voluum is hiring a Product Manager to join the Voluum PM team. You will be responsible for delivering specific product outcomes aligned with the company's strategic priorities. The scope you work on will be shaped by strategy and may shift over time as priorities evolve. You will also contribute to product strategy itself, working alongside the Voluum leadership team to define what those outcomes should be. Voluum is a B2B SaaS performance marketing analytics platform (part of Team Internet Group) serving a diverse client base across affiliate marketing, performance agencies, in-house media buyers, and iGaming operators. The product combines technical complexity (tracking scripts, postbacks, redirects, API integrations, conversion attribution) with high stakes for client outcomes. PMs at Voluum are expected to navigate that complexity confidently. This role is a contract role for around 18 months. Key Responsibilities Deliver product outcomes. Take ownership of specific outcomes assigned to you based on current strategy: discovery, prioritization, solution shaping with Design, technical scoping with Engineering, defining the smallest meaningful increment to ship, phased rollouts, and post-release monitoring. The product area, surface, or initiative behind each outcome will vary, and you should be comfortable ramping up quickly on new domains as priorities shift. Contribute to product strategy. Work alongside the Voluum leadership team and other PMs to shape the product roadmap. Bring evidence-based input from discovery, data, and customer signals into strategic discussions. Translate strategic direction into concrete initiatives, outcomes, and trade-offs. Run end-to-end product work. Customer-problem discovery (interviews, workshops, support ticket reviews, support/sales input), quantitative analysis to validate qualitative signals, 1-pagers and PRDs, backlog management in YouTrack, decision documentation on Confluence, and structured product updates to internal stakeholders. Collaborate cross-functionally. Partner daily with Engineering, Design, Support, AM/CS, and Marketing. Product communication is in English. Ship iteratively. Voluum's delivery culture favors small, sharp releases with phased rollouts, Skills, Knowledge & Expertise 3+ years as a Product Manager in B2B SaaS. Track record of delivering measurable product outcomes end-to-end, from discovery through post-launch iteration. Exposure to technically demanding products (tracking, analytics, ad tech, martech, payments, devtools, or similar). Direct experience with affiliate tracking or performance marketing platforms (e.g. Everflow, Tune, Trackdesk, AWIN or similar). Skills Solid product discovery toolkit: customer interviews, workshop facilitation, problem framing, impact vs effort prioritization. Comfortable with quantitative analysis. You can pull data yourself when needed (SQL, product analytics tools) rather than waiting for someone else to do it. Strong written communication. You can summarize a complex technical problem and a proposed solution in one page that a non-technical stakeholder can understand. Ability to ramp up quickly on unfamiliar product domains and technical concepts. Comfortable working in an iterative delivery model: scoping the smallest valuable increment, shipping in phases, and adjusting based on feedback. Hands-on with the standard PM stack: Jira/YouTrack, Confluence, Figma/FigJam, product analytics (Mixpanel, Amplitude or similar). Fluent written and spoken English. Mindset Pragmatic and outcome-oriented. You optimize for customer impact and learning velocity, not for feature output. Adaptable. You are comfortable with shifting scope and priorities, and treat context changes as a normal part of the job rather than a disruption. Bias to ownership. You pick up ambiguous problems, scope them, and drive them to a decision rather than waiting for direction. Risk-aware. Phased rollouts, internal testing, and explicit go/no-go checkpoints are your default, not exceptions. Nice to have Demonstrated use of AI tools across the PM workflow: research and synthesis, data analysis, design ideation, and managing PM artifacts (PRDs, 1-pagers, backlog hygiene, stakeholder communication). Job Benefits There are many reasons to come on board our team of talented professionals, but here are just a few… Great team! We have been developing revolutionary tools for performance marketing since 2010. Our teams consist of brilliant software engineers, UX designers, project managers, and many other talented specialists. Great approach to work! We promote mutual trust, professional freedom, and unconventional ways of thinking Great office! Right in the city center (with free parking, standing desks, game room, library and more) Work as you wish ! Home, office or in a hybrid model Grow with us! We offer 6 fully compensated training days per year, personal training budget and additionally access to online training platforms Hang out with us! During Halloween and Christmas parties, family picnics and company trips Eat with us! Company monthly breakfast, fruits and vegetables at the office, and awesome coffee And lastly: private healthcare, life insurance, MediCover Sport card and NAIS (benefit program) At Team Internet, we believe in equal opportunities for everyone. We value diversity and make sure all applicants get a fair chance, because we know that our collective strength and diversity makes us stronger.