Practice Operations Manager, Neurology

🏢 Summary: Full-time, on-site Operations Manager role at a growing neurology practice in Los Angeles, working directly with the founding physician to oversee daily operations and build infrastructure for future expansion. The position focuses on healthcare practice administration, financial oversight, HR management, and operational optimization in a patient-centered clinical environment. This is a growth-oriented opportunity to evolve into a senior operations leadership role as new locations open. 🗂️ Requirements: Hands-on experience in healthcare operations (medical practice, outpatient clinic, or similar), Experience with practice administration: scheduling, staffing, compliance, billing cycles, Ability to manage day-to-day clinical operations and patient flow, Experience with recruiting, onboarding, and performance management, Knowledge of budgeting, expense management, and revenue cycle performance, Ability to coordinate with vendors, insurance partners, and external stakeholders, Full-time on-site availability 📃 Skills: Scheduling, Billing, Compliance, Recruiting, Onboarding, Budgeting, RevenueCycle, PracticeManagement, OperationsManagement, HealthcareAdministration 🏢 Description: About the Job We are partnered with a confidential neurology practice in the Greater Los Angeles area on the search for its inaugural Operations Manager. Led by one of LA's most prominent and respected neurologists - trained at a top academic medical center - this practice has built a distinguished reputation for delivering compassionate, evidence-based neurologic care to patients across Greater Los Angeles. The founding physician is at an exciting inflection point: the practice is growing, and he is ready to bring on a trusted operational partner who will learn the business from the ground up - directly under his mentorship - and help build the infrastructure to support future expansion, including the opening of additional locations. This is not a "manage the status quo" role. This is a career-defining opportunity for an operationally sharp, patient-centric leader who wants to grow into a senior operations executive alongside one of LA's most respected physicians. The Mandate The physician is clear about who will thrive in this role - and who will not. He is not looking for someone who needs to reinvent the wheel or impose new systems on day one. He is not looking for a bureaucrat or someone who manages from a distance. He is seeking an operator-learner: someone grounded in healthcare operations, eager to absorb existing systems and processes, and energized by the challenge of running a high-touch, patient-centered practice with excellence. The right person will earn trust quickly, grow into the go-to operational voice of the practice, and ultimately help shape its next chapter of growth. Key Responsibilities - Own and oversee day-to-day practice operations - scheduling, patient flow, billing coordination, compliance, and facilities - Absorb and master existing systems, workflows, and processes before driving optimization or change - Manage human resources functions including recruiting, onboarding, performance management, and staff development - Support and execute marketing initiatives to grow the practice's patient base and community presence - Partner with the founding physician on financial oversight including budgeting, expense management, and revenue cycle performance - Serve as the primary point of contact for vendors, insurance partners, and external stakeholders - Champion a culture of compassion and responsiveness - ensuring every patient touchpoint reflects the practice's commitment to exceptional care - Collaborate with the founding physician on strategic planning and operational groundwork for future practice expansion Ideal Profile - Hands-on operations experience in a medical practice, outpatient clinic, care facility, physical therapy practice, or similar healthcare environment - Solid foundation in practice administration - scheduling, staffing, compliance, billing cycles, and day-to-day operational execution - A learner's mindset: eager to understand how things work before proposing change - Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced clinical setting - Genuine commitment to patient-centered care and a people-first approach to team leadership - Entrepreneurial energy paired with operational discipline - you want to build something, not just maintain it - Clear desire to grow into a Senior Operations Manager or Director of Operations role as the practice scales - Ambition to be part of - and eventually help lead - the opening of new practice locations Location & Work Model Westside, Los Angeles, CA Full-time, on-site Compensation Base salary: Starting at $130,000; final compensation commensurate with experience Bonus: Discretionary Base Compensation Range $130,000—$150,000 USD Equal Opportunity & Non-Discrimination Statement Signal and Strand is an Equal Opportunity Employer. We—and our clients—do not discriminate in employment or contracting on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status, or any other characteristic protected under applicable federal, state, or local laws. We comply fully with the provisions of the U.S. Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA). All employment decisions are made based on qualifications, merit, and business needs. We are committed to providing a workplace that is inclusive, respectful, and free from discrimination, harassment, and retaliation.

🏢 Summary: Lead the strategy, governance, and developer experience for an external API ecosystem used by partners and enterprise customers. The role focuses on API product management, integration strategy, lifecycle governance, and cross-functional collaboration to drive scalable platform capabilities and partner success. 🗂️ Requirements: Experience owning technical or platform products end-to-end, Experience collaborating closely with engineering teams, Knowledge of API design and integration patterns, Understanding of authentication, authorization, security, and data privacy, Familiarity with API versioning, rate limiting, and OAuth, Experience driving cross-functional initiatives, Ability to define and analyze product and ecosystem metrics, Familiarity with API ecosystem tooling, Ability to work with technical and commercial stakeholders 📃 Skills: API, OAuth, Authentication, Authorization, Versioning, RateLimiting, Webhooks, SLAs, Security, Privacy, Analytics, Gateways, Sandbox, Documentation, Integration 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. The Role You'll Play - Own the strategy, roadmap, and governance for Mindbody's external API ecosystem — the APIs that partners, integrators, and enterprise customers build on. - Treat the API as a product. Set the standards for API design, authentication and authorization, versioning, deprecation lifecycle, rate limiting, and the SLAs our partners depend on. - Shape the external developer experience, including documentation, support, sandbox environments, webhooks, and onboarding, so partners can integrate quickly and confidently. - Be the voice of the external developer and partner. Turn integration pain points and usage patterns into a clear point of view on the highest-ROI opportunities for the ecosystem. - Collaborate closely with the Partnerships team and external partners to land strategic integrations that solve real customer pain points and drive meaningful business value. - Own the go-to-market for API changes, internally and externally. Drive CX, Sales, and Account Management enablement, and communicate clearly with partners and enterprise customers, so launches, versioning, and deprecations land smoothly. - Define the success metrics for the ecosystem (adoption, partner activation, integration health, and reliability) and communicate the value of API investments through data-driven storytelling. Experience You Bring - A track record of owning technical or platform products end to end, partnering closely with engineering to ship capabilities that other teams or developers build on. Experience with external or public-facing APIs is a strong bonus. - Technical depth to engage credibly with engineering and architecture on system design, integration patterns, authentication, security, and data privacy. Familiarity with API-specific concerns such as versioning, rate limiting, and auth models like OAuth is a plus. - Systems and platform thinking. You reason about products and platforms as part of a larger system, designing for reuse, scale, and longevity rather than one-off solutions. - Comfort operating across both technical and commercial stakeholders, translating needs from Partnerships, Sales, and enterprise customers into a coherent technical roadmap. - A record of driving complex, cross-functional initiatives through influence rather than authority. - Fluency with data, defining the metrics that matter and using them to prioritize, communicate impact, and make API lifecycle decisions. - Familiarity with the tooling that supports an API ecosystem, such as developer portals, API gateways, and usage analytics. Pay Transparency - Base salary range in the United States: $150,000 to $185,000. - Total compensation may include performance bonus, benefits, and other incentive compensation plans. Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Lead the strategy, governance, and growth of an external API ecosystem for wellness and fitness platforms, focusing on developer experience, partner integrations, and API lifecycle management. The role involves collaborating with engineering, partnerships, and enterprise stakeholders to deliver scalable API products and drive adoption through data-informed decisions. 🗂️ Requirements: Experience owning technical or platform products end-to-end, Experience working with external or public-facing APIs, Knowledge of API design, authentication, authorization, versioning, and rate limiting, Understanding of system design, integration patterns, security, and data privacy, Ability to collaborate with engineering, partnerships, sales, and enterprise stakeholders, Experience driving cross-functional initiatives, Strong analytical and metrics-driven decision-making skills, Familiarity with API ecosystem tooling and developer platforms 📃 Skills: API, OAuth, Webhooks, Authentication, Authorization, Versioning, RateLimiting, Security, Privacy, Gateways, Analytics, Integrations, Documentation, Sandbox 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. The Role You'll Play - Own the strategy, roadmap, and governance for Mindbody's external API ecosystem — the APIs that partners, integrators, and enterprise customers build on. - Treat the API as a product. Set the standards for API design, authentication and authorization, versioning, deprecation lifecycle, rate limiting, and the SLAs our partners depend on. - Shape the external developer experience, including documentation, support, sandbox environments, webhooks, and onboarding, so partners can integrate quickly and confidently. - Be the voice of the external developer and partner. Turn integration pain points and usage patterns into a clear point of view on the highest-ROI opportunities for the ecosystem. - Collaborate closely with the Partnerships team and external partners to land strategic integrations that solve real customer pain points and drive meaningful business value. - Own the go-to-market for API changes, internally and externally. Drive CX, Sales, and Account Management enablement, and communicate clearly with partners and enterprise customers, so launches, versioning, and deprecations land smoothly. - Define the success metrics for the ecosystem (adoption, partner activation, integration health, and reliability) and communicate the value of API investments through data-driven storytelling. Experience You Bring - A track record of owning technical or platform products end to end, partnering closely with engineering to ship capabilities that other teams or developers build on. Experience with external or public-facing APIs is a strong bonus. - Technical depth to engage credibly with engineering and architecture on system design, integration patterns, authentication, security, and data privacy. Familiarity with API-specific concerns such as versioning, rate limiting, and auth models like OAuth is a plus. - Systems and platform thinking. You reason about products and platforms as part of a larger system, designing for reuse, scale, and longevity rather than one-off solutions. - Comfort operating across both technical and commercial stakeholders, translating needs from Partnerships, Sales, and enterprise customers into a coherent technical roadmap. - A record of driving complex, cross-functional initiatives through influence rather than authority. - Fluency with data, defining the metrics that matter and using them to prioritize, communicate impact, and make API lifecycle decisions. - Familiarity with the tooling that supports an API ecosystem, such as developer portals, API gateways, and usage analytics. Pay Transparency - Base salary range in the United States: $150,000 to $185,000. - Total compensation may include performance bonus, benefits, and other incentive compensation plans. The Company is an Equal Opportunity Employer. Diversity and inclusion are highly valued, and applicants from all backgrounds and experiences are encouraged to apply. Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Lead the strategy, governance, and lifecycle of an external API ecosystem for partners and enterprise customers, focusing on developer experience, integrations, and platform scalability. The role involves collaborating across engineering, partnerships, sales, and customer teams to drive API adoption, reliability, and business impact. 🗂️ Requirements: Experience owning technical or platform products end to end, Experience collaborating closely with engineering teams, Knowledge of external or public-facing APIs, Understanding of system design and integration patterns, Knowledge of authentication, security, and data privacy, Familiarity with API versioning and rate limiting, Knowledge of OAuth authentication models, Ability to define and analyze ecosystem metrics, Experience driving cross-functional initiatives, Familiarity with API ecosystem tooling 📃 Skills: API, OAuth, Security, Authentication, Authorization, Versioning, Webhooks, Gateways, Analytics, Integration 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. The Role You'll Play - Own the strategy, roadmap, and governance for Mindbody's external API ecosystem — the APIs that partners, integrators, and enterprise customers build on. - Treat the API as a product. Set the standards for API design, authentication and authorization, versioning, deprecation lifecycle, rate limiting, and the SLAs our partners depend on. - Shape the external developer experience, including documentation, support, sandbox environments, webhooks, and onboarding, so partners can integrate quickly and confidently. - Be the voice of the external developer and partner. Turn integration pain points and usage patterns into a clear point of view on the highest-ROI opportunities for the ecosystem. - Collaborate closely with the Partnerships team and external partners to land strategic integrations that solve real customer pain points and drive meaningful business value. - Own the go-to-market for API changes, internally and externally. Drive CX, Sales, and Account Management enablement, and communicate clearly with partners and enterprise customers, so launches, versioning, and deprecations land smoothly. - Define the success metrics for the ecosystem (adoption, partner activation, integration health, and reliability) and communicate the value of API investments through data-driven storytelling. Experience You Bring - A track record of owning technical or platform products end to end, partnering closely with engineering to ship capabilities that other teams or developers build on. - Experience with external or public-facing APIs is a strong bonus. - Technical depth to engage credibly with engineering and architecture on system design, integration patterns, authentication, security, and data privacy. - Familiarity with API-specific concerns such as versioning, rate limiting, and auth models like OAuth is a plus. - Systems and platform thinking with focus on reuse, scale, and longevity. - Comfort operating across both technical and commercial stakeholders, translating needs from Partnerships, Sales, and enterprise customers into a coherent technical roadmap. - A record of driving complex, cross-functional initiatives through influence rather than authority. - Fluency with data, defining the metrics that matter and using them to prioritize, communicate impact, and make API lifecycle decisions. - Familiarity with tooling that supports an API ecosystem, such as developer portals, API gateways, and usage analytics. Pay Transparency - Base salary range in the United States: $150,000 to $185,000. - Total compensation may include performance bonus, benefits, and other incentive compensation plans. Additional Information - Equal Opportunity Employer. - Additional responsibilities may be assigned as needed to support team and business goals.

🏢 Summary: Senior Product Designer role focused on translating complex B2B wellness platforms into intuitive, polished user experiences. The position drives product vision, strategic design initiatives, and cross-functional alignment to deliver scalable, high-quality solutions. The role emphasizes strong product thinking, prototyping, and data-informed design to support business growth and user impact. 🗂️ Requirements: 5+ years product design experience, Experience designing complex B2B platforms, Ability to create product vision and strategic design direction, Experience collaborating with product and engineering teams, Proficiency in prototyping and presenting design concepts, Experience translating business goals into user-centered solutions, Ability to analyze qualitative and quantitative data, Experience building scalable design frameworks 📃 Skills: UX, UI, Prototyping, Figma, Research, Analytics, B2B, DesignSystems, Wireframing, Storytelling 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.About the Team Mindbody is a leading global platform empowering fitness, beauty, and wellness businesses to grow, operate seamlessly, and deliver exceptional client experiences. Founded over 25 years ago, Mindbody was the first software product built specifically for the wellness industry. Today, we support businesses of all sizes - from independent studios to global brands such as Orange Theory Fitness, Drybar, SoulCycle, Burn Boot Camp, and many more. About the Role This role is ideal for a seasoned individual contributor who excels at translating complex B2B platforms into intuitive, polished experiences. You bring a proactive mindset and an exceptional attention to detail, ensuring that even the most intricate systems feel clear, elegant, and human. You've driven strategic initiatives before and know when to zoom out to shape vision—and when to zoom in to refine the craft and ship with confidence. Your work will directly support wellness businesses that help people live healthier lives, making the impact of great design both meaningful and measurable. What you'll do Identify strategic opportunities where design can drive business growth and inspire new product directions. Anticipate future needs and create compelling product visions that align design, product, engineering, and leadership. Share work regularly with leaders and cross-functional partners, incorporating feedback quickly and thoughtfully. Champion excellence in craft and product thinking, setting a high bar for quality across the organization. Communicate ideas through polished prototypes, clear narratives, and strong storytelling. Build resilient, scalable frameworks that elevate design quality and consistency across the entire product. Who you are You have 5+ years of product design experience. You balance ambitious vision with staged, thoughtful rollouts. You see product and design leadership as intertwined and embrace opportunities to lead cross-functional teams through ambiguity. You thrive on complexity and love diving into broad, deep problem spaces. You excel at working independently to turn ambiguous, cross-functional problems into clear, cohesive visions. You translate business objectives into customer-centered design opportunities. You're a strong product thinker who forms rigorous hypotheses, influences team understanding, and spots new opportunities. You analyze qualitative and quantitative insights and turn them into actionable recommendations. You're excited about creating experiences that reduce friction for small and growing businesses so they can focus on what matters—transforming people's well-being. Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $140k to $175k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: The Operations Program Manager will drive execution of strategic initiatives across a growing multi-unit organization, partnering closely with executive leadership to ensure operational priorities are delivered on time and aligned across departments. The role focuses on cross-functional project management, performance tracking, executive reporting, and scalable process improvement. This position requires a highly organized, analytical leader capable of managing complex initiatives in a fast-paced environment. 🗂️ Requirements: 5+ years of operational leadership, project management, consulting, or business operations experience, Strong project management and organizational skills, Advanced proficiency in spreadsheets, reporting, and data analysis, Ability to manage multiple concurrent projects with competing priorities, Strong written and verbal communication skills, Experience preparing executive-level reports and presentations, Ability to work independently with minimal supervision, Strong attention to detail and follow-through 📃 Skills: Spreadsheets, DataAnalysis, Reporting, Forecasting, KPIs, Dashboards, ProjectManagement, FinancialAnalysis 🏢 Description: Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Position Summary Stress-Free Auto Care is seeking an Operations Program Manager to support the execution of strategic initiatives across our rapidly growing organization. This role serves as a force multiplier for executive leadership, ensuring critical projects are delivered on time, cross-functional teams remain aligned, and operational priorities are executed consistently across the company. The Operations Program Manager will work directly with executive leadership and partner closely with Operations, Customer Experience, Finance, Human Resources, Recruiting, Technology, Marketing, and Corporate Development. This individual will be responsible for driving accountability, managing complex projects, coordinating communication across departments, and ensuring organizational priorities are translated into measurable results. This role is ideal for an exceptionally organized, analytical, and execution-oriented leader who thrives in a fast-paced, high-growth environment. Key Responsibilities Strategic Initiative Management - Lead and coordinate company-wide strategic initiatives from planning through execution. - Develop project plans, timelines, milestones, ownership assignments, and reporting structures. - Ensure critical initiatives remain on schedule and obstacles are identified and resolved quickly. - Maintain visibility into all major organizational priorities and proactively escalate risks. Executive Operations - Support executive leadership in driving organizational priorities and special projects. - Prepare materials, reporting, presentations, and analyses for leadership meetings, board meetings, and strategic planning sessions. - Coordinate follow-up and accountability across leadership teams. - Manage action item tracking and ensure commitments are completed on schedule. Weekly Business Review (WBR) Management - Prepare and distribute Weekly Business Review reporting. - Consolidate operational performance metrics across stores, districts, and regions. - Identify performance trends, opportunities, and risks requiring leadership attention. - Coordinate follow-up actions resulting from WBR discussions. Operational Performance & Accountability - Monitor key operational metrics across the organization. - Identify underperformance and partner with leaders to develop corrective action plans. - Track progress against goals and ensure follow-through on commitments. - Assist in developing scalable systems and processes as the company grows. Corporate Development & Growth Initiatives - Support acquisition, diligence, integration, and store launch activities as needed. - Coordinate cross-functional efforts related to new store openings, conversions, and operational transitions. - Track project milestones and ensure readiness across all involved departments. Process Improvement - Document, improve, and standardize operational processes. - Identify inefficiencies and develop scalable solutions. - Build systems that improve communication, accountability, and execution across the organization. Qualifications Required - 5+ years of operational leadership, project management, consulting, business operations, or related experience. - Exceptional organizational and project management skills. - Strong written and verbal communication abilities. - Ability to manage multiple projects simultaneously with competing priorities. - Advanced proficiency with spreadsheets, reporting, and data analysis. - Strong attention to detail and follow-through. - Ability to work independently with minimal supervision. Preferred - Experience in multi-unit operations, retail, automotive, hospitality, franchising, or other distributed service businesses. - Experience supporting executive leadership teams. - Financial analysis, forecasting, or business planning experience. - M&A, integration, or corporate development exposure. - Experience building operational reporting and KPI dashboards. Characteristics of Success The ideal candidate: - Is relentlessly organized. - Creates clarity in ambiguous situations. - Holds people accountable while maintaining strong relationships. - Follows through on commitments and expects the same from others. - Anticipates problems before they occur. - Communicates clearly and concisely. - Thrives in a fast-moving, entrepreneurial environment. - Focuses on outcomes rather than activity. - Operates with urgency and professionalism. Compensation Base Salary $110,000 – $150,000 annually Annual Performance Bonus Target bonus opportunity of 20% of base salary, based on company performance, strategic initiative completion, and individual performance. Additional Incentive Opportunities Eligible for project-based incentive programs, including acquisition, integration, store launch, and other strategic growth initiatives as assigned. Benefits - Medical, Dental, and Vision Insurance - Paid Time Off - Paid Holidays - Professional Development Opportunities - Executive Mentorship and Leadership Development

🏢 Summary: Leadership role responsible for defining strategy and delivering a unified CRM by integrating messaging automation, AI chatbots, and sales pipeline tools into a single growth platform. Combines hands-on product execution with team leadership to drive client acquisition, retention, and lifecycle optimization. Focused on building and scaling AI-enabled growth solutions within a fitness and wellness ecosystem. 🗂️ Requirements: 7+ years experience in product management, 3+ years experience managing Senior Product Managers, Proven track record of building and scaling products from 0 to 1, Experience delivering CRM or marketing automation platforms, Experience integrating Generative AI into products, Strong understanding of client growth funnels and marketing systems, Experience working with cross-functional product and GTM teams 📃 Skills: CRM, AI, GenerativeAI, Automation, Chatbots, SaaS, ProductManagement, MarketingSystems, SalesPipeline, APIs 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Team The fitness and wellness industry is built on consistency and transformation, but it's challenged by high churn due to seasonality and the ebb and flow of human motivation. At Playlist, we are building the "Motivation Engine" for this industry. Our goal is to help businesses seamlessly attract new clients, convert them through high-value trials, and turn them into lifelong advocates. We are looking for a Group Product Manager to lead the charge in evolving our current point solutions - messaging automation, AI chatbots, and sales pipeline tools - into a single, unified, world-class CRM. The Role and Responsibilities This is a player-coach position designed for a leader who loves the craft of product management as much as the art of people leadership. You will be responsible for both the high-level strategy of our growth ecosystem and the hands-on execution of our next-generation CRM. Team Leadership (Coach): Lead, inspire, and mentor a team of 3 Product Managers. You will hold a high bar, help them think bigger, push their creative boundaries, and navigate complex product challenges to improve our existing automation and sales tools. Product Execution (Player): Directly lead a dedicated squad to envision, build, and launch a unified CRM. You'll take three separate solutions and weave them into a seamless experience that drives client retention. GTM Collaboration: Partner closely with Go-To-Market teams to package, price, and position the CRM solution for maximum market impact. Cross-Functional Integration: Work with other product and platform teams to ensure the CRM is deeply integrated into the broader Playlist ecosystem, creating a frictionless experience for both business owners and their clients. Who You Are An Experienced Builder: 7+ years of experience as a hands-on PM, with a proven track record of shipping impactful products from 0 to 1 and scaling them. A Proven Leader: At least 3 years of experience managing Senior PMs. You know how to grow talent, delegate effectively, and maintain a high bar for excellence. A Growth Expert: Deep understanding of client growth lifecycles and marketing systems. You understand the "leaky bucket" problem and have diverse examples of how you have creatively improved the funnel (or built tools/platforms to enable) within successful Consumer or B2B companies. A Clear Thinker and Collaborator: You can analyze complex situations, generate nuanced strategic plans, and think end-to-end—from customer opportunity to product design and architecture to distribution and revenue. You have excellent written and verbal communication, and operate collaboratively. AI-Forward (Plus): Hands-on experience integrating Generative AI into products to solve real-world user problems. Pay Transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $175,000 to 210,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: The Operations Manager oversees daily center operations and regional scheduling to ensure efficient performance, compliance, and high-quality service delivery. The role aligns staffing, scheduling, and operational processes while supervising staff and managing key performance metrics. This fully on-site position supports cross-functional teams to optimize utilization, minimize service disruptions, and drive operational growth. 🗂️ Requirements: 2+ years experience in operations, scheduling, or team management, Leadership or supervisory experience, Experience managing schedules and staffing coordination, Proficiency with Google Workspace, Ability to use or quickly learn CentralReach or similar systems, Strong organizational and time management skills, Ability to maintain accurate data and documentation, Ability to handle confidential information, Availability to work fully on-site Monday–Friday, 40 hours per week, Ability to lift at least 25 lbs 📃 Skills: CentralReach, GoogleWorkspace, Scheduling, WorkforcePlanning, Payroll, Billing, Timekeeping, DataReporting, KPITracking, Compliance, HIPAA 🏢 Description: The Operations Manager is responsible for overseeing the daily operations of the Yuba City center while managing all regional scheduling functions. This role ensures the center operates efficiently, maintains compliance standards, and delivers a high-quality experience for both staff and families. This position serves as a cross-functional operational leader supporting clinical, recruiting, and leadership teams. The role is responsible for aligning staffing, scheduling, and operational processes to support strong performance, minimize service disruption, and drive key business metrics. This role may evolve over time based on business needs and may support additional operational initiatives as assigned. Primary Functions Include: Center Operations (COS) Oversee daily operations of the center, ensuring a safe, organized, and high-quality environment Serve as the primary point of contact for families for non-clinical needs and general communication Maintain facility operations including supplies, vendor coordination, and overall center upkeep Ensure compliance with safety protocols, building procedures, and authorized access requirements Support intake logistics, including assessment scheduling and onboarding coordination Scheduling & Learner Coordination Own all regional scheduling, including building and maintaining staff and learner schedules Manage real-time scheduling adjustments including callouts, cancellations, and reroutes Support schedule optimization by coordinating make-ups and minimizing lost hours Develop schedule proposals and support alignment between staff availability and learner needs Partner with clinical and recruiting teams to ensure timely staffing and learner placement Monitor scheduling trends and proactively address gaps and cancellation impact Staff Supervision & Support Supervise BTs, RBTs, and center-based staff across onboarding, development, and retention Monitor staff attendance, availability, and time-off requests Support coverage planning and resolution of staffing gaps Partner with clinical leadership on staff performance and training coordination Promote a positive team environment focused on accountability and engagement Administrative & Operational Support Maintain accurate and up-to-date data within CentralReach and other operational systems Support payroll, billing, timekeeping, and documentation processes to ensure accuracy and compliance Assist with onboarding and offboarding coordination and employee documentation Manage center-related expenses, supplies, and purchasing needs Ensure compliance with company policies and applicable labor laws Operational Performance & KPI Management Monitor key performance metrics, including utilization, cancellations, and scheduling efficiency Track and follow up on scheduling gaps, unconverted appointments, and lost service hours Maintain scheduling tools, trackers, and reporting systems to support operations Identify and implement process improvements to increase efficiency and performance Data Tracking & Reporting Track and report on staffing needs, scheduling gaps, and utilization trends Monitor intake pipeline and learner launch progress Prepare and maintain operational reports to support leadership decision-making Collaboration & Communication Serve as the primary scheduling and operations point of contact for the region Manage and respond to the scheduling inbox in a timely and professional manner Partner with clinical, recruiting, HR, and leadership teams to align staffing and operations Participate in leadership meetings and support execution of operational priorities New Learner & Growth Support Coordinate initial schedules for new learners in alignment with staffing and scheduling expectations Partner with recruiting to support timely staffing for new cases Support center growth initiatives, tours, and operational readiness Assist with planning and support for new center launches as needed Qualifications: Skills/Abilities Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment Excellent communication skills – in person, by phone, and in writing Strong interpersonal and leadership skills with the ability to supervise and support team members Ability to problem-solve quickly and make sound operational decisions Strong attention to detail and ability to maintain accurate data and documentation Ability to manage scheduling complexities and adapt to real-time operational changes Ability to act with professionalism, accountability, and sound judgment Proficient with Google Workspace or related software Proficiency with or the ability to quickly learn scheduling and operational systems (CentralReach preferred) Knowledge of HIPAA and operational compliance standards preferred Education & Experience Requirements Bachelor's degree in business, healthcare, psychology, education, or related field preferred 2+ years of experience in operations, scheduling, or team management (ABA or healthcare preferred) Leadership or supervisory experience required Experience managing schedules, staffing coordination, or workforce planning strongly preferred Experience with CentralReach or similar systems a plus Strong organizational and time management skills with the ability to manage competing priorities Excellent communication and interpersonal skills Ability to handle sensitive or confidential information with discretion Physical Requirements The ability to sit and stand for extended periods throughout the workday The ability to walk and move throughout the center environment as needed The ability to lift at least 25 lbs The ability to operate a computer and office equipment consistently throughout the workday Work Environment & Schedule Expectations Fully on-site role, Monday–Friday, 40 hours per week Center hours typically range from 8:00 AM to 7:00 PM; flexibility required based on operational needs Pay Rate $60,000—$65,000 USD

🏢 Summary: Staff-level Core Engineering role focused on leading architecture and technical direction for scalable backend systems powering wellness platforms. The position drives cross-team execution, evolves microservices patterns, and improves cloud infrastructure, reliability, and observability. It combines hands-on engineering with architectural leadership and operational excellence. 🗂️ Requirements: 10+ years software engineering experience, Experience leading architecture and technical direction across teams, Production experience building and operating microservices, Hands-on experience with AWS and containerized environments, Strong SQL skills and relational data modeling experience, Experience with monitoring and logging using New Relic and Kibana, Proficiency in at least one backend language: C#, Python, Ruby, ASP.NET, .NET Core experience, Ability to work with React and Next.js ecosystems 📃 Skills: AWS, EKS, EC2, ElastiCache, SNS, SQS, SQL, ASP.NET, C#, Python, Ruby, .NET, Next.js, React, NewRelic, Kibana, Microservices, Docker, Kubernetes 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play At Mindbody, Core Engineering builds and evolves the foundational systems that help our products run reliably at scale. In this staff role, you'll bring clarity to complex technical problems, guide architecture, and strengthen how we design, deliver, and operate the backend services that power real-world experiences. Lead cross-team technical execution, aligning architecture and delivery across multiple squads and core domains Design and evolve microservices patterns that improve reliability, performance, and maintainability Drive cloud and deployment improvements across AWS, Mindbody's cloud platform, and our containerized deployment environment Partner with engineering and product leaders to turn ambiguous problems into clear technical plans and milestones Establish and socialize standards for service design, APIs, and relational data modeling (SQL) Strengthen monitoring and operational visibility using New Relic and Kibana, turning insights into durable system improvements Mentor and unblock engineers through design reviews, pairing, and practical guidance Reduce technical risk and complexity while balancing near-term delivery with long-term architecture health The Experience You'll Bring 10+ years of software engineering experience, including leading technical direction across teams through architecture proposals and design reviews Experience building and operating microservices in production environments with a focus on reliability, performance, and maintainability Hands-on experience with AWS and containerized deployment environments Working knowledge of monitoring and logging practices using New Relic and Kibana Strong SQL skills and experience with relational data modeling for high-integrity systems Comfort working across a multi-language backend ecosystem (ASP.NET, Python, C#, Ruby) Ability to collaborate effectively with web teams and front-end technologies (Next.js, React) Ability to navigate ambiguity, make thoughtful tradeoffs, and communicate clearly with technical and non-technical partners Technologies You'll Be Working With Cloud and infrastructure: AWS, EKS, EC2, ElastiCache, SNS, SQS Monitoring and logging: New Relic, Kibana Datastores: SQL and relational data modeling Languages and frameworks: .NET Core, ASP.NET, C#, Python, Next.js, React, Ruby (etc..) Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.The base salary range for this position in the United States is $170,000 to $250,000. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Staff Core Engineer role focused on leading architecture and technical direction for scalable backend systems powering wellness platforms. The position drives microservices design, cloud infrastructure improvements, and operational excellence across AWS-based environments. It involves cross-team technical leadership, reliability optimization, and establishing backend standards at scale. 🗂️ Requirements: 10+ years of software engineering experience, Experience leading technical architecture across multiple teams, Production experience with microservices architecture, Hands-on experience with AWS and containerized deployments, Experience with monitoring and logging using New Relic and Kibana, Strong SQL skills and relational data modeling experience, Experience working with ASP.NET, C#, Python, or Ruby, Ability to collaborate with frontend teams using Next.js and React 📃 Skills: AWS, EKS, EC2, ElastiCache, SNS, SQS, SQL, .NET, ASP.NET, C#, Python, Ruby, Next.js, React, Microservices, Kubernetes, NewRelic, Kibana 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play At Mindbody, Core Engineering builds and evolves the foundational systems that help our products run reliably at scale. In this staff role, you'll bring clarity to complex technical problems, guide architecture, and strengthen how we design, deliver, and operate the backend services that power real-world experiences. Lead cross-team technical execution, aligning architecture and delivery across multiple squads and core domains Design and evolve microservices patterns that improve reliability, performance, and maintainability Drive cloud and deployment improvements across AWS, Mindbody's cloud platform, and our containerized deployment environment Partner with engineering and product leaders to turn ambiguous problems into clear technical plans and milestones Establish and socialize standards for service design, APIs, and relational data modeling (SQL) Strengthen monitoring and operational visibility using New Relic and Kibana, turning insights into durable system improvements Mentor and unblock engineers through design reviews, pairing, and practical guidance Reduce technical risk and complexity while balancing near-term delivery with long-term architecture health The Experience You'll Bring 10+ years of software engineering experience, including leading technical direction across teams through architecture proposals and design reviews Experience building and operating microservices in production environments with a focus on reliability, performance, and maintainability Hands-on experience with AWS and containerized deployment environments Working knowledge of monitoring and logging practices using New Relic and Kibana Strong SQL skills and experience with relational data modeling for high-integrity systems Comfort working across a multi-language backend ecosystem (ASP.NET, Python, C#, Ruby) Ability to collaborate effectively with web teams and front-end technologies (Next.js, React) Ability to navigate ambiguity, make thoughtful tradeoffs, and communicate clearly with technical and non-technical partners Technologies You'll Be Working With Cloud and infrastructure: AWS, EKS, EC2, ElastiCache, SNS, SQS Monitoring and logging: New Relic, Kibana Datastores: SQL and relational data modeling Languages and frameworks: .NET Core, ASP.NET, C#, Python, Next.js, React, Ruby (etc..) Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.The base salary range for this position in the United States is $170,000 to $250,000. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.