New offer - be the first one to apply!

June 25, 2026

Hospice Client Support Executive

Mid • On-site

Lansing, MI

Optimal Care is growing and proactively building a talent pipeline for future opportunities. While this role may not be immediately available, candidates are invited to submit a resume for consideration.

Optimal Care is where your dedication meets a rewarding career. As a clinician-owned and operated organization, the focus is on empowering team members to provide personalized, compassionate care to patients and families. Services include Physician Services, Home Health, and Hospice, with an emphasis on collaboration, innovation, and clinical excellence.

What We Can Offer

  • Competitive base salary with no cap on incentives
  • Orientation bonus program
  • Immediate eligibility to earn commissions/incentives
  • Career ladder growth opportunities
  • Ability to maintain and grow existing professional relationships
  • Stand-alone hospice with a full care continuum
  • In-house research and development support
  • Data-driven territories
  • Strong training and orientation program
  • Experienced senior leadership team
  • In-house recruiting support
  • Proactive hiring model

Key Responsibilities

Client Support Executives obtain referrals for services and promote, educate, and market all company services. Serving as a liaison between the organization and referral sources, the role coordinates care for referred patients from home health, non-medical home care, hospitals, and other medical community partners.

  • Drive sales by building relationships with healthcare providers and community partners to increase hospice referrals
  • Utilize healthcare network to generate leads and close sales
  • Daily interaction with patients, medical professionals, and referral sources to ensure continuity of care and appropriate communication and documentation
  • Provide education to senior living communities, health systems, and referral sources
  • Grow service lines and increase referrals from healthcare partners
  • Distribute and ensure referral sources have proper forms and materials
  • Provide feedback and document activity to execute strategic plans and deliver ongoing value to accounts

Required Qualifications

  • Hospice or post-acute sales experience; discharge planners in these spaces will also be considered
  • High School Diploma or GED equivalent
  • Valid Driver's License
  • Reliable transportation and valid automobile insurance coverage
  • Proven interpersonal, coordination, and leadership skills
  • Practical and theoretical knowledge of hospice and palliative care

Desired Qualifications

  • Associate or Bachelor’s degree preferred
  • Active involvement in professional organizations and community activities

Hours

  • 8:00 am – 5:00 pm, Monday through Friday

Pay Range

  • $80,000—$110,000 USD

How We Care for You

  • Minimum of 3 Weeks Paid Time Off (PTO)
  • Medical, Dental, and Vision Insurance
  • HSA and FSA options including Dependent Care
  • Company paid Short Term Disability
  • Company paid Life Insurance
  • 401(k) with Employer Match
  • Mileage Reimbursement
  • Company Vehicle Program for field roles
  • Pet Insurance
  • ID and Fraud Protection
  • And more

Background Screening

Employment is contingent upon successful completion of a background check performed by a third-party administrator in compliance with the Fair Credit Report Act.

Reasonable Accommodations

Reasonable accommodations are offered throughout the application process, interview stages, and during employment.

Equal Opportunity Employer

The organization is an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on protected characteristics.

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18 - 23 USD/hr

🏢 Summary: Home Health Aide role providing in-home personal care and daily living support to patients across the service area, helping them recover safely and maintain independence. The position involves close collaboration with nurses and healthcare professionals to follow individualized care plans and monitor patient well-being. It is a high-travel field role with weekday hours and weekend on-call rotation. 🗂️ Requirements: Minimum 75 hours of classroom and supervised practical training, Completion of 16 hours classroom training prior to 16 hours practical training, Meets Medicare Home Health Aide training program and competencies, Current nurse aide certification in good standing on state registry, Reliable transportation, Valid driver's license, Valid automobile insurance coverage, Ability to read and write in English, Ability to follow written and verbal instructions in English 📃 Skills: PatientCare, PersonalCare, ADLs, HomeHealth, VitalSigns, CarePlanning, MobilityAssistance, InfectionControl, Documentation, ChronicCare 🏢 Description: Optimal Care is where your dedication meets a rewarding career. Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We're committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. About the Role Help patients regain strength, maintain independence, and achieve their health goals in the comfort of their own homes. As a Home Health Aide, you'll provide hands-on personal care and support that enables patients to recover safely while preserving their dignity and quality of life. Through assistance with bathing, dressing, grooming, oral hygiene, meal preparation, mobility, and other daily activities, you'll play an important role in helping patients navigate their recovery journey and remain as independent as possible. This role is ideal for a compassionate caregiver who enjoys building relationships and encouraging progress. You'll work closely with patients, families, registered nurses, and other healthcare professionals to support individualized care plans, monitor patient well-being, and reinforce healthy routines that promote recovery and self-sufficiency. Every visit is an opportunity to help patients gain confidence, celebrate meaningful milestones, and move closer to achieving their highest level of independence. Hours Monday to Friday, 8 a.m. to 5 p.m. Weekend On-Call Rotation Required Qualification Completed a minimum of 75 hours of classroom and supervised practical training Sixteen hours of classroom must be completed prior to a mandatory 16 hours of practical training Must meet Medicare Home Health Aide training program and competencies Must hold current certification as a nurse aide and be in good standing on the state nurse aide registry Reliable transportation, valid driver's license, and valid automobile insurance coverage Preferred Qualifications Experience as a Home Health Aide, Hospice Aide, or Certified Nursing Assistant Essential Skills and Competencies Must be able to read and write in English and follow written and verbal instructions in English effectively Understands home health philosophy, comfortable providing specialized care to homebound patients in the home or facility Provides a calm manner when in a patient's home Has empathy for the needs of the ill, injured, frail and the impaired Pay Range $18.50—$23 USD How We Care for You Minimum of 3 Weeks Paid Time Off (PTO) Medical, Dental, and Vision Insurance HSA and FSA options including Dependent Care Company paid Short Term Disability Company paid Life Insurance 401(k) with Employer Match Mileage Reimbursement Company Vehicle Program for field roles Pet Insurance ID and Fraud Protection And more... Background Screening Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation. Equal Opportunity Employer We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

Healthcare

New offer

Optimal Care

Home Health Aide

Junior

On-site

Lansing, MI

18 - 23 USD/hr

🏢 Summary: Home Health Aide role providing in-home personal care and daily living support to patients across the service area, helping them maintain independence and recover safely. The position involves close collaboration with nurses and care teams, travel to patient homes, and adherence to Medicare training and competency standards. Full-time schedule with benefits, mileage reimbursement, and on-call rotation. 🗂️ Requirements: Minimum 75 hours of classroom and supervised practical training, Completion of 16 hours classroom training prior to 16 hours practical training, Meet Medicare Home Health Aide training program and competency standards, Current nurse aide certification, Active status on state nurse aide registry, Valid driver's license, Reliable transportation, Valid automobile insurance coverage, Ability to read and write in English, Ability to follow written and verbal instructions in English 📃 Skills: PatientCare, PersonalCare, HomeHealth, Medicare, VitalSigns, InfectionControl, MobilityAssistance, ActivitiesOfDailyLiving, CarePlanning, Documentation 🏢 Description: Optimal Care is where your dedication meets a rewarding career. As a clinician-owned and operated organization, we empower team members to provide personalized, compassionate care to patients and families every day. We are a leading provider of Physician Services, Home Health, and Hospice, focused on improving outcomes and enhancing quality of life. Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. About the Role Help patients regain strength, maintain independence, and achieve their health goals in the comfort of their own homes. As a Home Health Aide, you will provide hands-on personal care and support that enables patients to recover safely while preserving their dignity and quality of life. Responsibilities include assistance with bathing, dressing, grooming, oral hygiene, meal preparation, mobility, and other daily activities. You will work closely with patients, families, registered nurses, and other healthcare professionals to support individualized care plans, monitor patient well-being, and reinforce healthy routines that promote recovery and self-sufficiency. This is a high travel position requiring daily travel within the service area to provide care to patients in their homes, assisted living facilities, or nursing homes. Hours Monday to Friday, 8 a.m. to 5 p.m. Weekend On-Call Rotation Required Qualification - Completed a minimum of 75 hours of classroom and supervised practical training - Sixteen hours of classroom completed prior to a mandatory 16 hours of practical training - Must meet Medicare Home Health Aide training program and competencies - Current certification as a nurse aide and good standing on the state nurse aide registry - Reliable transportation, valid driver's license, and valid automobile insurance coverage Preferred Qualifications - Experience as a Home Health Aide, Hospice Aide, or Certified Nursing Assistant Essential Skills and Competencies - Ability to read and write in English and follow written and verbal instructions in English - Understanding of home health philosophy and ability to provide specialized care to homebound patients - Calm manner in a patient’s home - Empathy for the needs of the ill, injured, frail, and impaired Benefits - Minimum of 3 Weeks Paid Time Off (PTO) - Medical, Dental, and Vision Insurance - HSA and FSA options including Dependent Care - Company paid Short Term Disability - Company paid Life Insurance - 401(k) with Employer Match - Mileage Reimbursement - Company Vehicle Program for field roles - Pet Insurance - ID and Fraud Protection Background Screening Employment is contingent upon successful completion of a background check conducted by a third-party administrator in compliance with the Fair Credit Report Act. Reasonable Accommodations Reasonable accommodations are offered throughout the application process, interview stages, and during employment. Equal Opportunity Employer The organization is an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on protected characteristics.