EV Schedule Coordinator

🏢 Summary: The Schedule Coordinator role is responsible for planning and dispatching technical resources and subcontractors to ensure preventive and corrective maintenance activities meet EV contractual requirements nationwide. The position manages service schedules, oversees work tickets from open to close, and utilizes a Salesforce-based CMMS to develop job plans and assign tasks. This role focuses on optimizing resource productivity, reducing waste, and ensuring accurate documentation and reporting. 🗂️ Requirements: 2+ years of experience in planning/scheduling technical resources, Experience using CMMS systems (e.g., Maximo, Salesforce), Proficiency in Microsoft Word, Excel, and Outlook, Ability to manage and report short- and long-term service schedules, Ability to dispatch and coordinate technical resources and subcontractors nationwide, Availability to work nights and weekends when needed, Strong attention to detail, Effective verbal and email communication skills 📃 Skills: CMMS, Salesforce, Maximo, Excel, Word, Outlook, Scheduling, Dispatching, Reporting 🏢 Description: Your Impact The Schedule Coordinator position ensures all maintenance activities are coordinated, scheduled, and executed to meet Electric Vehicle (EV) contractual requirements. This role efficiently deploys resources to improve technical resource productivity, eliminate waste (travel time, material delays, etc.), and lower subcontractor costs. The position works closely with local management, field service personnel, clients, and subcontractors to coordinate service activities at remote sites nationwide. Work Schedule: Monday through Friday, 8:30 AM to 5:00 PM Eastern Standard Time (EST) Core Responsibilities - Efficiently dispatch internal technical resources and subcontractors nationwide for preventative and corrective maintenance. - Manage short- and long-term service schedules and accurately report schedules and related metrics as required. - Take ownership of Work Tickets from open to close, ensuring execution and documentation in a professional and reportable manner. - Utilize the CMMS system to develop job plans for repair activities and assign work to appropriate technical resources and subcontractors. - Ensure materials and tools are available, appropriate parts and skill levels are identified, and Statements of Work (SOW) clearly define all required tasks. - Use a Salesforce-based Computerized Maintenance Management System (CMMS) to plan and schedule preventative, corrective, campaign, and commissioning maintenance. Core Experience - 2+ years of experience in planning/scheduling technical resources (highly preferred). - Strong attention to detail. - Strong working knowledge of Microsoft Word, Excel, and Outlook. - Experience with CMMS systems such as Maximo and Salesforce. - Availability to work nights and weekends when needed. - Ability to communicate effectively verbally and by email. What We Offer - Competitive compensation. - Comprehensive health benefits including medical, dental, and vision insurance. - Flexible spending accounts and HSA option. - Paid vacation and paid holidays. - Company-matching 401(k) retirement plan. - Life insurance. - Tuition reimbursement and professional development training. - Company vehicle, phone, laptop, or tablet as required for the role, along with necessary tools and safety equipment.

🏢 Summary: Coordination role in a network environment focused on managing and aligning change and service management activities between technical teams, customers, and management. The position ensures structured planning, approval, documentation, and reporting of changes in a dynamic and partly regulated setting. It combines operational coordination with structured change processes and stakeholder communication. 🗂️ Requirements: Fluent German and English (written and spoken), Experience in Change Management processes, Experience in Service Management processes, Ability to coordinate and schedule technical changes, Experience with approval processes (e.g., CAB), Ability to create and maintain change documentation including risk analysis, Experience in reporting and status tracking, Basic technical understanding of IT infrastructure and networks, Strong Microsoft Excel skills 📃 Skills: ITIL, Networking, Firewall, Excel, CAB, ChangeManagement, ServiceManagement, RiskAnalysis, Documentation, Reporting 🏢 Description: Coordintator in area of Change & Service Management (Network Environment) Overview For a demanding client project in the network domain (e.g., firewall, end-of-life, service fulfillment), we are looking for an experienced Coordinator (m/f/d) who acts as a central interface between technical teams, customers, and management. This role combines operational coordination, strong communication skills, and structured change management in a dynamic and partly regulated environment. Role Objective The Coordinator ensures that changes and service requests are delivered efficiently, with high quality, and in alignment with customer requirements and internal governance structures. Your Responsibilities: Participate regularly in customer meetings and actively communicate with internal and external stakeholders Present and align changes with the customer (in close coordination with technical teams) Plan, coordinate, and schedule changes Obtain and track approvals (e.g., within CAB processes) Ensure quality and completeness of change documentation (including risk analysis and rollback scenarios) Create, review, and present reports and status updates Coordinate and steer external consultants in day-to-day operations Support and back up fellow coordinators Facilitate and lead meetings with technical teams and, if required, customers Must-have: Fluent in German and English (written and spoken) Strong communication skills – clear, structured, and audience-oriented Confident and professional demeanor with strong presentation skills Quick comprehension and ability to understand and explain complex topics Nice-to-have: Basic technical understanding of IT infrastructure / network environments Experience in Change and Service Management (e.g., ITIL) Experience in regulated environments (e.g., banking sector) Solid Microsoft Excel skills What We Value Ability to act as a bridge between different stakeholders (technical teams, customers, management) Balanced communication style: assertive yet collaborative Structured and detail-oriented working style, especially in change processes Ability to perform under pressure and manage multiple priorities Team-oriented mindset and strong cultural fit within a collaborative environment Framework & Environment International project environment Collaboration with internal teams and external partners/consultants Dynamic setting with a high level of responsibility Other Details: This position offers the opportunity to work in a collaborative environment, providing support and leadership during client engagements. The role may involve working remotely and requires adaptability to changing circumstances and requirements.

🏢 Summary: Full-time on-site Shipping Coordinator role focused on managing daily shipping operations, inventory accuracy, shipping documentation, and warehouse support in a manufacturing environment. The position includes coordinating shipments, preparing bills of lading, overseeing loading procedures, and supporting team workflow while operating forklifts as needed. 🗂️ Requirements: 3–5 years of experience in shipping, logistics, supply management, or related field, Associate degree or equivalent combination of education and experience, Valid forklift certification, Ability to prepare and manage shipping documentation, Ability to read and interpret safety and procedural documents, Ability to coordinate multiple tasks in a fast-paced environment, Ability to work occasional overtime, Experience with inventory control and freight coordination 📃 Skills: Logistics, Shipping, Inventory, Forklift, Documentation, Warehousing, Freight, 3PL, Compliance 🏢 Description: Shipping Coordinator Pay: $20-$23 Hourly Pay (DOE) Job Type: Full-Time Schedule: Monday–Friday | Occasional overtime as needed Location: On-Site About the Role Re-Bath is seeking an organized and detail-oriented Shipping Coordinator to oversee daily shipping operations and help ensure products are shipped accurately, safely, and on time. This role works closely with multiple departments to coordinate outbound shipments, maintain shipping documentation, support warehouse operations, and assist in directing daily workflow within the shipping department. This is a hands-on position that combines shipping coordination, inventory accuracy, forklift operation, and team support to keep operations running efficiently. Responsibilities - Coordinate daily shipping activities to ensure customer and production requirements are met. - Create and distribute daily shipping manifests. - Collect completed work orders and packing slips from production departments. - Coordinate and oversee proper loading and unloading procedures. - Prepare bills of lading and schedule freight pickups. - Verify pallet counts and inspect outgoing shipments for accuracy, packaging, and quality. - Communicate shipping discrepancies, damages, or shortages to leadership for resolution. - Route completed shipping paperwork to the appropriate departments. - Investigate returned or refused shipments and document findings. - Evaluate packaging, warehousing, and loading processes to improve efficiency. - Assist with forklift operation and shipping activities as needed. - Coordinate daily workflow and assist with assigning work based on departmental priorities. - Provide direction and support to team members as needed. - Review completed work for accuracy and compliance with company procedures. - Assist other departments as needed to support production demands. Physical Requirements - Ability to regularly sit, stand, walk, and move throughout the facility. - Ability to operate a computer and complete required documentation. - Ability to work in a manufacturing environment with exposure to temperature changes, noise, dust, fumes, and odors. Qualifications - Three (3) to five (5) years of experience in shipping, supply management, logistics, or a related field. - Associate degree from a two-year technical school or an equivalent combination of education and experience. - Valid forklift certification. - Strong organizational, communication, and problem-solving skills. - Ability to read and interpret safety rules, operating instructions, maintenance manuals, and procedural documents. - Ability to prioritize work, coordinate multiple tasks, and maintain accuracy in a fast-paced environment. - Ability to work occasional overtime as needed. Preferred Qualifications - Experience in a manufacturing or warehouse environment. - Experience obtaining bills of lading and working with 3PL's. - Experience with inventory control and shipping documentation. Benefits - Health, dental, and vision insurance. - Paid time off. - 401(k) with company match. - Paid holidays. - Employee Assistance Program (EAP). - Opportunities for growth and advancement.

🏢 Summary: Senior field service leadership role overseeing EV infrastructure operations across North America, including technician management, process scaling, commissioning, and construction excellence. The position focuses on delivering safe, high-quality execution, operational scalability, and customer satisfaction in the renewable energy and EV charging industry. 🗂️ Requirements: 7+ years building teams, Majority experience in renewable energy, EV industry experience preferred, Deep field service operations expertise, Experience scaling operations rapidly, Strategic and hands-on leadership capability, Exceptional team-building and leadership skills, Construction experience, Commissioning experience, Ability to identify jobsite safety issues 📃 Skills: EV, Renewable, FieldService, Operations, Commissioning, Construction, Safety, Automation, UPS, BESS, Telecom, DataCenters 🏢 Description: At PEARCE, we've got a career for you! Your Impact: Build and lead the team that executes flawlessly; scaling teams, systems and processes that deliver customer delight and healthy margins. Candidates who are available to work primarily during Pacific Time Zone (PT) business hours are preferred. Core Responsibilities: Own the execution of work orders and projects. You are accountable for everything our technicians do. Safety and quality are critical. Customer experience and profitability is your outcome. You will be responsible for 2 countries, 7 regions, and nearly 300 technicians. Your performance is critical to the entire EV industry, since your technicians fix most of the chargers deployed in North America. Within your first year, you'll have leveled up the current field of technicians and built two centers of competence for commissioning and construction. Build high-performing teams Recruit, develop and lead field service managers to operate a customer-centric organization. You create a culture where people take ownership, show concern about the fine details, solve problems quickly and work safely. Design and implement scalable processes and systems You seek long-term solutions and implement processes that simplify a complex industry. You work across the company to find the root cause to friction and use your influence to fix it collaboratively. You're always looking for systems to automate our manual processes to free your team up for high-value tasks. Precisely manage subcontractors In areas or situations where hiring is not feasible, ensure that subcontractors are held to the same high standards as employees; our customer should not notice a difference in who does the work because everything executed under your leadership is quality. Deliver success Your north star is to build a field service team that is the standard of excellence within the EV industry, while delivering margins that represent value for our shareholders. Specific duties may vary or evolve over time based on business and client needs. Core Experience 7+ years of building teams, with a majority in renewable energy, preferably EV. Deep Field Service operational expertise. Demonstrated ability to scale rapidly without breaking things. A contagious "whatever it takes" mindset and high-agency approach to problem solving. Strategic thinking paired with hands-on execution capability. (You'll be one of very few field service Senior Managers in the industry issued a work truck and tools to enable your desire to lead through example). Exceptional leadership and team-building skills with a record of attracting, developing, and retaining top talent. People follow you wherever you go. Construction and commissioning experience; you can arrive to any jobsite and spot opportunities and safety issues. What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

🏢 Summary: Coordinator / Specialist Support III role focused on managing OSP engineering work orders, coordinating cross-functional telecom project workflows, and supporting project execution from planning through closeout. The position requires strong project coordination skills, experience with OSP engineering operations, and proficiency with reporting and workflow management tools in a fast-paced telecommunications environment. 🗂️ Requirements: Experience supporting OSP engineering operations, Experience coordinating OSP engineering workflows, work orders, or telecommunications projects, Advanced Microsoft Excel proficiency, Advanced Microsoft Word proficiency, Advanced Microsoft PowerPoint proficiency, Working knowledge of SharePoint, Knowledge of OSP engineering processes, Work order management experience, Project coordination experience, Ability to manage multiple projects and deadlines, Process documentation experience, Strong analytical and organizational skills, Ability to collaborate across engineering and vendor teams, Strong written and verbal communication skills, Ability to work independently, Conflict resolution skills, Ability to learn new systems and applications quickly, Time management skills 📃 Skills: Excel, Word, PowerPoint, SharePoint, IQGeo, ArcGIS, AutoCAD, SpatialNet, GIS, Telecommunications, OSP 🏢 Description: Position Summary The Coordinator / Specialist Support III is responsible for coordinating and administering work order activities within the COE/OSP Support Centers to ensure projects progress efficiently from planning through completion. This role serves as a central point of coordination between Planning, Engineering, Drafting, vendors, and internal stakeholders, ensuring work orders are accurately scheduled, tracked, reconciled, and closed. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment. This position requires strong project coordination, communication, and problem-solving skills, along with the ability to manage multiple priorities while driving operational excellence and continuous process improvement. Key Responsibilities - Coordinate work order administration activities, including scheduling, tracking, reconciliation, and closeout. - Monitor project milestones and ensure work orders progress according to established timelines. - Coordinate material procurement and staging to support project execution. - Serve as the primary liaison between Planning, Engineering, Drafting, vendors, and other cross-functional teams. - Coordinate workflow across OSP Planning, Engineering, Drafting, and Construction teams to ensure projects remain on schedule. - Assign work, monitor workflow, and ensure quality standards are met. - Track project progress and provide regular status updates and reporting to leadership. - Identify, troubleshoot, and resolve work order or project issues while escalating risks as appropriate. - Support vendors throughout the project lifecycle to ensure timely and successful completion of assigned work. - Maintain accurate documentation and records within multiple business systems. - Assist with process documentation, workflow improvements, and operational efficiency initiatives. - Develop reports, dashboards, and metrics to monitor project performance and support management decision-making. - Perform additional duties and special projects as assigned. Required Qualifications - Experience supporting OSP (Outside Plant) Engineering operations is required. - Experience coordinating OSP engineering workflows, work orders, or telecommunications projects. - Experience supporting Ziply Fiber projects is highly preferred. - Advanced proficiency in Microsoft Excel, Word, and PowerPoint. - Working knowledge of SharePoint. - Strong understanding of OSP engineering processes, work order management, and project coordination. - Ability to coordinate multiple projects while meeting deadlines in a fast-paced environment. - Experience documenting business processes and driving continuous process improvement. - Strong analytical, organizational, and problem-solving skills. - Proven ability to build collaborative relationships across engineering, planning, drafting, construction, vendors, and leadership teams. - Excellent written and verbal communication skills. - Strong attention to detail and commitment to accuracy. - Ability to work independently with minimal supervision. - Demonstrated conflict resolution and issue resolution skills. - Ability to quickly learn new systems and applications. - Excellent time management skills with the ability to prioritize competing demands. Preferred Qualifications - Experience within the telecommunications industry supporting fiber network deployment. - Experience with work order management systems and project tracking tools. - Experience coordinating cross-functional engineering teams in a high-volume environment. - Familiarity with engineering and GIS platforms such as IQGeo, ArcGIS, AutoCAD, SpatialNet, or similar systems is a plus. - Associate's or Bachelor's degree in Business Administration, Telecommunications, Engineering Technology, Project Management, or a related field preferred. Benefits - Performance and referral bonuses. - Production incentives. - Tool/equipment and fuel stipends. - Company vehicle and per diem where applicable. - Health, dental, vision, and life insurance. - 401(k) with employer match. - Paid time off and paid holidays. - Tuition reimbursement. - Professional development and training. - Flexible spending accounts and HSA option. - Company phone, laptop, or tablet and necessary tools and safety equipment as required for the role.

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through patient scheduling, coordination, documentation, and operational support. The position requires strong customer service experience, EMR proficiency, and advanced Microsoft Office skills to ensure seamless patient care and communication. Benefits include comprehensive healthcare coverage, 401(k) matching, paid time off, and remote work flexibility with periodic onsite collaboration sessions. 🗂️ Requirements: High School Diploma or GED, Located in Ohio, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Advanced Microsoft Excel skills including VLOOKUP and formulas, Phone/Fax system experience, EMR experience 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) - Proficiency in Microsoft Excel including creating, editing, sorting spreadsheets, and using basic analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associate Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a healthcare setting Skills: - Operational and Technical Skills – Supports operational process improvement; understands market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively; listens and seeks clarification; responds openly to questions - Dependability – Follows instructions, responds to management direction, completes tasks on time - Initiative – Solution-oriented and generates suggestions for improving workflow What We Offer - Competitive compensation - Comprehensive benefits including medical, dental, vision, and life insurance - Paid time off and holidays - Employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful mission-driven work

🏢 Summary: Remote Care Coordinator role supporting palliative care operations, patient scheduling, interdisciplinary collaboration, and documentation for patients in Texas. The position focuses on coordinating care teams, managing patient communication, and supporting non-clinical healthcare operations in a patient-centered environment. 🗂️ Requirements: High School Diploma or GED, Located in Texas, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Proficiency in Microsoft Excel including VLOOKUP and spreadsheet management, Phone/Fax system experience, EMR experience 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) – and proficiency in Microsoft Excel (ability to create, edit, and sort spreadsheets, basic analytical formulas such as VLOOKUP) - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associates Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understand market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Puts the patient first and delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events - Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan - Initiative – Solution-oriented, asks for and offers help when needed; generates suggestions for improving work and workflow What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment - Meaningful work focused on patient care and community impact Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through patient scheduling, coordination, documentation, and operational support. The position focuses on delivering a patient-centered experience while collaborating with care managers, providers, and navigation teams. Candidates should have healthcare administrative experience, EMR knowledge, and strong Microsoft Office proficiency. 🗂️ Requirements: High School Diploma or GED, Located in Texas, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Proficiency in Microsoft Excel including VLOOKUP and basic formulas, Phone/Fax system experience, EMR experience 📃 Skills: EMR, Excel, Word, Outlook, PowerPoint, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products including Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, and proficiency in Microsoft Excel with basic analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associate Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understands market and optimizes clinician travel to home/facility visits; able to navigate clinical management systems - Customer Service – Delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict, listens to others, and remains open to new ideas - Oral Communication – Speaks clearly and persuasively, listens and seeks clarification, responds openly to questions, and handles change or delays effectively - Dependability – Follows instructions, takes responsibility for actions, keeps commitments, and completes tasks on time - Initiative – Solution-oriented and contributes suggestions for improving workflows What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, life insurance, paid time off, holidays, and employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful mission-driven work

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through scheduling, patient communication, documentation, and operational coordination. The position requires strong healthcare administrative experience, EMR proficiency, and advanced Microsoft Office skills to ensure seamless patient support and collaboration across care providers. 🗂️ Requirements: High School Diploma or GED, Located in Texas, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Proficiency in Microsoft Excel including VLOOKUP and formulas, Phone/Fax system experience, EMR experience 📃 Skills: EMR, Excel, Word, Outlook, PowerPoint, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Care Coordinator Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products including Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, and proficiency in Microsoft Excel including spreadsheets and analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associate Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understands market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively; responds openly to questions; adapts to change and unexpected events - Dependability – Follows instructions, takes responsibility for actions, keeps commitments, and completes tasks on time - Initiative – Solution-oriented and contributes suggestions for improving workflow What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, life insurance, paid time off, holidays, and employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful work focused on patient care and community impact Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

🏢 Summary: Remote Care Coordinator role supporting palliative care operations and patient coordination across interdisciplinary healthcare teams in Texas. The position focuses on scheduling, patient communication, documentation, and collaboration with care managers and providers. Offers comprehensive benefits, remote work flexibility, and opportunities to support patient-centered care delivery. 🗂️ Requirements: Located in Texas, High School Diploma or GED, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Proficiency in Microsoft Excel, Phone/Fax system experience, EMR experience 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, Fax, Scheduling, Documentation 🏢 Description: Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) - Proficiency in Microsoft Excel including spreadsheets and basic analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associates Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understands market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively; listens and seeks clarification; responds openly to questions; able to deal with frequent change, delays, or unexpected events - Dependability – Follows instructions, responds to management direction, keeps commitments, completes tasks on time - Initiative – Solution-oriented and contributes suggestions for improving workflow What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, life insurance, paid time off, holidays, and employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful mission-driven work