EV Schedule Coordinator

🏢 Summary: The Schedule Coordinator role focuses on planning and dispatching technical resources and subcontractors to ensure preventive and corrective maintenance activities meet EV contractual requirements nationwide. The position manages work tickets end-to-end, develops job plans in a Salesforce-based CMMS, and optimizes scheduling efficiency to reduce downtime and costs. This is a full-time weekday role collaborating closely with field teams, management, clients, and subcontractors. 🗂️ Requirements: 2+ years of experience in planning/scheduling technical resources, Experience with CMMS systems (e.g., Maximo, Salesforce), Strong working knowledge of Microsoft Word, Excel, and Outlook, Ability to manage and track work tickets from open to close, Availability to work nights and weekends when needed, Effective verbal and written communication skills, Strong attention to detail 📃 Skills: CMMS, Salesforce, Maximo, Excel, Word, Outlook, Scheduling, Dispatching, Reporting 🏢 Description: Your Impact The Schedule Coordinator position ensures all maintenance activities are coordinated, scheduled, and executed to meet the Electric Vehicle (EV) contractual requirements. This key role efficiently and effectively deploys resources to improve technical resource productivity, eliminate waste (travel time, material delays, etc.), and lower subcontractor costs. Works closely with local management, planning and scheduling field service personnel, clients, and subcontractors to coordinate service activities at remote sites across the nation. Work Schedule: Monday through Friday, 8:30 AM to 5:00 PM Eastern Standard Time (EST) Core Responsibilities - Efficiently and effectively dispatches internal technical resources and subcontractors nationwide for preventative and corrective maintenance. - Manage both short- and long-term service schedules and accurately report schedules and other related metrics as required. - Takes ownership of Work Tickets from open to close to ensure they are fully executed and documented in a professional and reportable manner. - Utilizes the CMMS system to develop job plans for repair activities and assign work to the appropriate technical resources and subcontractor. - Ensures material and tools are available, appropriate parts and skill level is identified, SOW is adequate to identify all tasks for accomplishment of the work. - Utilizes our Salesforce-based Computerized Maintenance Management System (CMMS) to plan and schedule, develop job plans for preventative, corrective, campaign, commissioning maintenance, and assign work to the appropriate technical resources. Core Experience - 2+ years of experience in Planning/Scheduling technical resources (highly preferred) - Strong attention to detail - Strong working knowledge of Microsoft Word, Excel and Outlook - Experience with CMMS such as Maximo, Salesforce, etc. - Available to work nights and weekends when needed - Must be able to communicate effectively both verbally and by email. What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

🏢 Summary: Coordination role in a network environment focused on managing and aligning change and service management activities between technical teams, customers, and management. The position ensures structured planning, approval, documentation, and reporting of changes in a dynamic and partly regulated setting. It combines operational coordination with structured change processes and stakeholder communication. 🗂️ Requirements: Fluent German and English (written and spoken), Experience in Change Management processes, Experience in Service Management processes, Ability to coordinate and schedule technical changes, Experience with approval processes (e.g., CAB), Ability to create and maintain change documentation including risk analysis, Experience in reporting and status tracking, Basic technical understanding of IT infrastructure and networks, Strong Microsoft Excel skills 📃 Skills: ITIL, Networking, Firewall, Excel, CAB, ChangeManagement, ServiceManagement, RiskAnalysis, Documentation, Reporting 🏢 Description: Coordintator in area of Change & Service Management (Network Environment) Overview For a demanding client project in the network domain (e.g., firewall, end-of-life, service fulfillment), we are looking for an experienced Coordinator (m/f/d) who acts as a central interface between technical teams, customers, and management. This role combines operational coordination, strong communication skills, and structured change management in a dynamic and partly regulated environment. Role Objective The Coordinator ensures that changes and service requests are delivered efficiently, with high quality, and in alignment with customer requirements and internal governance structures. Your Responsibilities: Participate regularly in customer meetings and actively communicate with internal and external stakeholders Present and align changes with the customer (in close coordination with technical teams) Plan, coordinate, and schedule changes Obtain and track approvals (e.g., within CAB processes) Ensure quality and completeness of change documentation (including risk analysis and rollback scenarios) Create, review, and present reports and status updates Coordinate and steer external consultants in day-to-day operations Support and back up fellow coordinators Facilitate and lead meetings with technical teams and, if required, customers Must-have: Fluent in German and English (written and spoken) Strong communication skills – clear, structured, and audience-oriented Confident and professional demeanor with strong presentation skills Quick comprehension and ability to understand and explain complex topics Nice-to-have: Basic technical understanding of IT infrastructure / network environments Experience in Change and Service Management (e.g., ITIL) Experience in regulated environments (e.g., banking sector) Solid Microsoft Excel skills What We Value Ability to act as a bridge between different stakeholders (technical teams, customers, management) Balanced communication style: assertive yet collaborative Structured and detail-oriented working style, especially in change processes Ability to perform under pressure and manage multiple priorities Team-oriented mindset and strong cultural fit within a collaborative environment Framework & Environment International project environment Collaboration with internal teams and external partners/consultants Dynamic setting with a high level of responsibility Other Details: This position offers the opportunity to work in a collaborative environment, providing support and leadership during client engagements. The role may involve working remotely and requires adaptability to changing circumstances and requirements.

🏢 Summary: Full-time on-site Shipping Coordinator role focused on managing daily shipping operations, inventory accuracy, shipping documentation, and warehouse support in a manufacturing environment. The position includes coordinating shipments, preparing bills of lading, overseeing loading procedures, and supporting team workflow while operating forklifts as needed. 🗂️ Requirements: 3–5 years of experience in shipping, logistics, supply management, or related field, Associate degree or equivalent combination of education and experience, Valid forklift certification, Ability to prepare and manage shipping documentation, Ability to read and interpret safety and procedural documents, Ability to coordinate multiple tasks in a fast-paced environment, Ability to work occasional overtime, Experience with inventory control and freight coordination 📃 Skills: Logistics, Shipping, Inventory, Forklift, Documentation, Warehousing, Freight, 3PL, Compliance 🏢 Description: Shipping Coordinator Pay: $20-$23 Hourly Pay (DOE) Job Type: Full-Time Schedule: Monday–Friday | Occasional overtime as needed Location: On-Site About the Role Re-Bath is seeking an organized and detail-oriented Shipping Coordinator to oversee daily shipping operations and help ensure products are shipped accurately, safely, and on time. This role works closely with multiple departments to coordinate outbound shipments, maintain shipping documentation, support warehouse operations, and assist in directing daily workflow within the shipping department. This is a hands-on position that combines shipping coordination, inventory accuracy, forklift operation, and team support to keep operations running efficiently. Responsibilities - Coordinate daily shipping activities to ensure customer and production requirements are met. - Create and distribute daily shipping manifests. - Collect completed work orders and packing slips from production departments. - Coordinate and oversee proper loading and unloading procedures. - Prepare bills of lading and schedule freight pickups. - Verify pallet counts and inspect outgoing shipments for accuracy, packaging, and quality. - Communicate shipping discrepancies, damages, or shortages to leadership for resolution. - Route completed shipping paperwork to the appropriate departments. - Investigate returned or refused shipments and document findings. - Evaluate packaging, warehousing, and loading processes to improve efficiency. - Assist with forklift operation and shipping activities as needed. - Coordinate daily workflow and assist with assigning work based on departmental priorities. - Provide direction and support to team members as needed. - Review completed work for accuracy and compliance with company procedures. - Assist other departments as needed to support production demands. Physical Requirements - Ability to regularly sit, stand, walk, and move throughout the facility. - Ability to operate a computer and complete required documentation. - Ability to work in a manufacturing environment with exposure to temperature changes, noise, dust, fumes, and odors. Qualifications - Three (3) to five (5) years of experience in shipping, supply management, logistics, or a related field. - Associate degree from a two-year technical school or an equivalent combination of education and experience. - Valid forklift certification. - Strong organizational, communication, and problem-solving skills. - Ability to read and interpret safety rules, operating instructions, maintenance manuals, and procedural documents. - Ability to prioritize work, coordinate multiple tasks, and maintain accuracy in a fast-paced environment. - Ability to work occasional overtime as needed. Preferred Qualifications - Experience in a manufacturing or warehouse environment. - Experience obtaining bills of lading and working with 3PL's. - Experience with inventory control and shipping documentation. Benefits - Health, dental, and vision insurance. - Paid time off. - 401(k) with company match. - Paid holidays. - Employee Assistance Program (EAP). - Opportunities for growth and advancement.

🏢 Summary: Remote Care Coordinator role supporting palliative care operations, patient scheduling, interdisciplinary collaboration, and documentation for patients in Texas. The position focuses on coordinating care teams, managing patient communication, and supporting non-clinical healthcare operations in a patient-centered environment. 🗂️ Requirements: High School Diploma or GED, Located in Texas, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Proficiency in Microsoft Excel including VLOOKUP and spreadsheet management, Phone/Fax system experience, EMR experience 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) – and proficiency in Microsoft Excel (ability to create, edit, and sort spreadsheets, basic analytical formulas such as VLOOKUP) - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associates Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understand market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Puts the patient first and delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events - Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan - Initiative – Solution-oriented, asks for and offers help when needed; generates suggestions for improving work and workflow What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment - Meaningful work focused on patient care and community impact Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through patient scheduling, coordination, documentation, and operational support. The position focuses on delivering a patient-centered experience while collaborating with care managers, providers, and navigation teams. Candidates should have healthcare administrative experience, EMR knowledge, and strong Microsoft Office proficiency. 🗂️ Requirements: High School Diploma or GED, Located in Texas, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Proficiency in Microsoft Excel including VLOOKUP and basic formulas, Phone/Fax system experience, EMR experience 📃 Skills: EMR, Excel, Word, Outlook, PowerPoint, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products including Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, and proficiency in Microsoft Excel with basic analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associate Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understands market and optimizes clinician travel to home/facility visits; able to navigate clinical management systems - Customer Service – Delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict, listens to others, and remains open to new ideas - Oral Communication – Speaks clearly and persuasively, listens and seeks clarification, responds openly to questions, and handles change or delays effectively - Dependability – Follows instructions, takes responsibility for actions, keeps commitments, and completes tasks on time - Initiative – Solution-oriented and contributes suggestions for improving workflows What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, life insurance, paid time off, holidays, and employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful mission-driven work

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through scheduling, patient communication, documentation, and operational coordination. The position requires strong healthcare administrative experience, EMR proficiency, and advanced Microsoft Office skills to ensure seamless patient support and collaboration across care providers. 🗂️ Requirements: High School Diploma or GED, Located in Texas, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Proficiency in Microsoft Excel including VLOOKUP and formulas, Phone/Fax system experience, EMR experience 📃 Skills: EMR, Excel, Word, Outlook, PowerPoint, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Care Coordinator Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products including Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, and proficiency in Microsoft Excel including spreadsheets and analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associate Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understands market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively; responds openly to questions; adapts to change and unexpected events - Dependability – Follows instructions, takes responsibility for actions, keeps commitments, and completes tasks on time - Initiative – Solution-oriented and contributes suggestions for improving workflow What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, life insurance, paid time off, holidays, and employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful work focused on patient care and community impact Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

🏢 Summary: Remote Care Coordinator role supporting palliative care operations and patient coordination across interdisciplinary healthcare teams in Texas. The position focuses on scheduling, patient communication, documentation, and collaboration with care managers and providers. Offers comprehensive benefits, remote work flexibility, and opportunities to support patient-centered care delivery. 🗂️ Requirements: Located in Texas, High School Diploma or GED, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Proficiency in Microsoft Excel, Phone/Fax system experience, EMR experience 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, Fax, Scheduling, Documentation 🏢 Description: Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) - Proficiency in Microsoft Excel including spreadsheets and basic analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associates Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understands market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively; listens and seeks clarification; responds openly to questions; able to deal with frequent change, delays, or unexpected events - Dependability – Follows instructions, responds to management direction, keeps commitments, completes tasks on time - Initiative – Solution-oriented and contributes suggestions for improving workflow What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, life insurance, paid time off, holidays, and employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful mission-driven work

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through scheduling, patient communication, documentation, and operational coordination. The position focuses on delivering a seamless patient-centered experience while collaborating with clinicians, care managers, and outreach teams. Candidates should have healthcare administrative experience, EMR familiarity, and strong Microsoft Office skills. 🗂️ Requirements: Located in Texas, High School Diploma or GED, Experience resolving escalated customer service issues, Microsoft Word proficiency, Microsoft Outlook proficiency, Microsoft PowerPoint proficiency, Microsoft Excel proficiency with VLOOKUP and basic formulas, Phone/Fax system experience, EMR experience 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products including Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, and proficiency in Microsoft Excel with basic analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associate Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and technical skills supporting operational process improvement and clinical management systems - Customer service and professionalism in patient interactions - Interpersonal and conflict resolution skills - Oral communication skills and adaptability to change - Dependability and accountability - Initiative and solution-oriented mindset What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, life insurance, paid time off, holidays, and employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful mission-driven work Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

🏢 Summary: Full-time Sr. Service Coordinator (HVAC Dispatch) role responsible for scheduling and dispatching HVAC technicians, managing service requests, and supporting daily service operations. The position focuses on optimizing workflow, maintaining accurate documentation, and ensuring efficient communication between customers and field teams. Ideal for candidates with HVAC or mechanical dispatch experience and strong organizational skills. 🗂️ Requirements: 1–3+ years of dispatching or customer service experience in HVAC, mechanical, or construction, Experience coordinating and scheduling service calls and work orders, Ability to use dispatching or scheduling tools and document management systems, Strong multitasking and organizational skills, Strong written and verbal communication skills, Ability to work in a fast-paced service environment, Ability to remain calm and professional under pressure 📃 Skills: HVAC, Dispatching, Scheduling, ERP, Foundation, Documentation, Invoicing, Email 🏢 Description: NTD Mechanical – Mechanical Services Division Position Summary The Sr. Service Coordinator (HVAC Dispatch) is a key operations role responsible for coordinating service technicians, managing incoming service requests, organizing job documentation, and ensuring efficient daily workflow within the department. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced service environment. What You'll Do - Coordinate, schedule, and prioritize incoming service calls and work orders - Dispatch technicians and monitor schedules for daily efficiency - Communicate job updates and changes with field technicians - Handle customer calls, emails, and service inquiries - Maintain accurate documentation, reports, and digital job files - Assist with invoicing and attaching required documentation - Support service leadership with reports, planning, and workflow improvements What You'll Bring Required - 1–3+ years of dispatching or customer service experience in HVAC, mechanical, or construction - Strong multitasking, organizational, and communication skills - Comfort using dispatching and/or scheduling tools, email, and document management systems - Ability to stay calm and professional under pressure Preferred - Experience with Foundation or similar service management/ERP platforms - Familiarity with HVAC terminology or commercial service workflows What We Offer - Medical, dental, and vision insurance - 100% company-paid life insurance ($50,000) - 401(k) with discretionary company match - Paid time off: - 40 hours (1 week) after 6 months of employment - 80 hours (2 weeks) after 1 year - 120 hours (3 weeks) after 3 years - 160 hours (4 weeks) after 5 years - 6 paid company holidays - Company-provided laptop (and iPad, if required) - Professional development and growth opportunities

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through scheduling, patient communication, documentation, and operational coordination. The position requires strong healthcare administrative experience, EMR proficiency, and advanced Microsoft Office skills to ensure seamless patient support and collaboration with providers and care managers. 🗂️ Requirements: High School Diploma or GED, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Advanced Microsoft Excel skills, Phone/Fax system experience, EMR experience, Must be located in Ohio 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Care Coordinator Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) – and proficiency in Microsoft Excel (ability to create, edit, and sort spreadsheets, basic analytical formulas such as VLOOKUP) - Phone/Fax system experience - EMR experience Preferred Qualifications - Associates Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understand market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Puts the patient first and delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events - Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan - Initiative – Solution-oriented, asks for and offers help when needed; generates suggestions for improving work and workflow What We Offer - Competitive compensation - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match - Remote work with multiple onsite sessions each year to maximize collaboration and team building - Dynamic and inclusive team environment - Meaningful work supporting patients and caregivers Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.