Care Coordinator (Texas)

🏢 Summary: Remote Care Coordinator role supporting palliative care operations and patient coordination across interdisciplinary healthcare teams in Texas. The position focuses on scheduling, patient communication, documentation, and collaboration with care managers and providers. Offers comprehensive benefits, remote work flexibility, and opportunities to support patient-centered care delivery. 🗂️ Requirements: Located in Texas, High School Diploma or GED, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Proficiency in Microsoft Excel, Phone/Fax system experience, EMR experience 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, Fax, Scheduling, Documentation 🏢 Description: Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) - Proficiency in Microsoft Excel including spreadsheets and basic analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associates Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understands market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively; listens and seeks clarification; responds openly to questions; able to deal with frequent change, delays, or unexpected events - Dependability – Follows instructions, responds to management direction, keeps commitments, completes tasks on time - Initiative – Solution-oriented and contributes suggestions for improving workflow What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, life insurance, paid time off, holidays, and employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful mission-driven work

🏢 Summary: Remote Care Coordinator role supporting palliative care operations, patient scheduling, interdisciplinary collaboration, and documentation for patients in Texas. The position focuses on coordinating care teams, managing patient communication, and supporting non-clinical healthcare operations in a patient-centered environment. 🗂️ Requirements: High School Diploma or GED, Located in Texas, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Proficiency in Microsoft Excel including VLOOKUP and spreadsheet management, Phone/Fax system experience, EMR experience 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) – and proficiency in Microsoft Excel (ability to create, edit, and sort spreadsheets, basic analytical formulas such as VLOOKUP) - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associates Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understand market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Puts the patient first and delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events - Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan - Initiative – Solution-oriented, asks for and offers help when needed; generates suggestions for improving work and workflow What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment - Meaningful work focused on patient care and community impact Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through patient scheduling, coordination, documentation, and operational support. The position focuses on delivering a patient-centered experience while collaborating with care managers, providers, and navigation teams. Candidates should have healthcare administrative experience, EMR knowledge, and strong Microsoft Office proficiency. 🗂️ Requirements: High School Diploma or GED, Located in Texas, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Proficiency in Microsoft Excel including VLOOKUP and basic formulas, Phone/Fax system experience, EMR experience 📃 Skills: EMR, Excel, Word, Outlook, PowerPoint, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products including Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, and proficiency in Microsoft Excel with basic analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associate Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understands market and optimizes clinician travel to home/facility visits; able to navigate clinical management systems - Customer Service – Delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict, listens to others, and remains open to new ideas - Oral Communication – Speaks clearly and persuasively, listens and seeks clarification, responds openly to questions, and handles change or delays effectively - Dependability – Follows instructions, takes responsibility for actions, keeps commitments, and completes tasks on time - Initiative – Solution-oriented and contributes suggestions for improving workflows What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, life insurance, paid time off, holidays, and employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful mission-driven work

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through scheduling, patient communication, documentation, and operational coordination. The position focuses on delivering a seamless patient-centered experience while collaborating with clinicians, care managers, and outreach teams. Candidates should have healthcare administrative experience, EMR familiarity, and strong Microsoft Office skills. 🗂️ Requirements: Located in Texas, High School Diploma or GED, Experience resolving escalated customer service issues, Microsoft Word proficiency, Microsoft Outlook proficiency, Microsoft PowerPoint proficiency, Microsoft Excel proficiency with VLOOKUP and basic formulas, Phone/Fax system experience, EMR experience 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products including Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, and proficiency in Microsoft Excel with basic analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associate Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and technical skills supporting operational process improvement and clinical management systems - Customer service and professionalism in patient interactions - Interpersonal and conflict resolution skills - Oral communication skills and adaptability to change - Dependability and accountability - Initiative and solution-oriented mindset What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, life insurance, paid time off, holidays, and employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful mission-driven work Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through scheduling, patient communication, documentation, and operational coordination. The position requires strong healthcare administrative experience, EMR proficiency, and advanced Microsoft Office skills to ensure seamless patient support and collaboration with providers and care managers. 🗂️ Requirements: High School Diploma or GED, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Advanced Microsoft Excel skills, Phone/Fax system experience, EMR experience, Must be located in Ohio 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Care Coordinator Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) – and proficiency in Microsoft Excel (ability to create, edit, and sort spreadsheets, basic analytical formulas such as VLOOKUP) - Phone/Fax system experience - EMR experience Preferred Qualifications - Associates Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understand market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Puts the patient first and delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events - Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan - Initiative – Solution-oriented, asks for and offers help when needed; generates suggestions for improving work and workflow What We Offer - Competitive compensation - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match - Remote work with multiple onsite sessions each year to maximize collaboration and team building - Dynamic and inclusive team environment - Meaningful work supporting patients and caregivers Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

🏢 Summary: Remote Care Coordinator role supporting palliative care teams through patient scheduling, coordination, documentation, and communication with providers and health plans. The position requires strong administrative, customer service, and healthcare operations experience, along with proficiency in Microsoft Office and EMR systems. Benefits include comprehensive healthcare coverage, 401(k) matching, paid time off, and remote work flexibility. 🗂️ Requirements: High School Diploma or GED, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Advanced Microsoft Excel skills including VLOOKUP and formulas, Phone/Fax system experience, EMR experience, Ability to support patient scheduling and coordination, Ability to document patient interactions accurately 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) – and proficiency in Microsoft Excel (ability to create, edit, and sort spreadsheets, basic analytical formulas (VLOOKUP, if) - Phone/Fax system experience - EMR experience Preferred Qualifications - Associates Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understand market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Puts the patient first and delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events - Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan - Initiative – Solution-oriented, asks for and offers help when needed; generates suggestions for improving work and workflow What We Offer - Competitive compensation, reflecting commitment to attracting, retaining, and motivating talent - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment with opportunities for collaboration and impact - Meaningful work focused on patients and mission Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status. Be Aware of Recruitment Scams Tuesday Health has become aware that scammers impersonate recruiters to defraud job candidates. No representative will: - Contact candidates via encrypted messaging applications - Send a check in advance of employment - Request wire transfers - Request detailed personal financial information prior to employment - Request payment or fees to process an application or employment Legitimate recruiters will only contact candidates from an official company email address.

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through patient scheduling, coordination, documentation, and operational support. The position requires strong customer service experience, EMR proficiency, and advanced Microsoft Office skills to ensure seamless patient care and communication. Benefits include comprehensive healthcare coverage, 401(k) matching, paid time off, and remote work flexibility with periodic onsite collaboration sessions. 🗂️ Requirements: High School Diploma or GED, Located in Ohio, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Advanced Microsoft Excel skills including VLOOKUP and formulas, Phone/Fax system experience, EMR experience 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) - Proficiency in Microsoft Excel including creating, editing, sorting spreadsheets, and using basic analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associate Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a healthcare setting Skills: - Operational and Technical Skills – Supports operational process improvement; understands market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively; listens and seeks clarification; responds openly to questions - Dependability – Follows instructions, responds to management direction, completes tasks on time - Initiative – Solution-oriented and generates suggestions for improving workflow What We Offer - Competitive compensation - Comprehensive benefits including medical, dental, vision, and life insurance - Paid time off and holidays - Employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful mission-driven work

🏢 Summary: Field-based Care Transition Coordinator – Hospice role focused on driving referral growth and coordinating seamless transitions of care for patients entering hospice services. The position blends healthcare sales, relationship management, and care coordination within an assigned territory. Candidates are responsible for building partnerships with referral sources, managing CRM/EMR documentation, and achieving referral and admission goals. 🗂️ Requirements: Bachelor’s degree in Healthcare, Business, Marketing or related field or equivalent experience, Minimum 2 years of healthcare or related sales experience, Proficiency with Microsoft Office, Experience using CRM systems, Valid driver’s license and reliable transportation, Ability to manage multiple priorities in a field-based environment, Ability to work independently and achieve referral goals 📃 Skills: CRM, EMR, Microsoft, Sales, Healthcare, Documentation, Reporting 🏢 Description: Care Transition Coordinator – Hospice Field-Based | Relationship-Driven | Referral Growth & Care Coordination Territory to include: Allen, Mckinney, Plano, Frisco, North Dallas Role Overview The Care Transition Coordinator (CTC) plays a vital role in connecting patients, families, and healthcare partners to hospice services. This position serves as the primary liaison between referral sources and internal clinical teams, ensuring seamless, timely transitions of care. This is a high-impact, relationship-driven role that blends healthcare sales, care coordination, and partnership development to support both patient outcomes and organizational growth. Key Responsibilities Referral Development & Sales Execution • Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions • Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing • Build and maintain strong relationships with referral partners through consistent communication and service excellence • Develop and execute strategies to grow market share and drive referral volume • Track, manage, and document sales activity across referral sources using CRM tools • Achieve established referral and admission goals Relationship Building & Collaboration • Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders • Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions • Represent the organization professionally across all healthcare settings • Participate in community outreach and events to promote services and strengthen partnerships Care Coordination Support • Facilitate smooth transitions for patients into home health or hospice services • Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery • Ensure accurate and timely documentation in CRM and EMR systems Required Qualifications • Bachelor's degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience) • Minimum of two (2) years of healthcare or related sales experience • Strong communication, relationship-building, and influencing skills • Ability to manage multiple priorities in a fast-paced, field-based environment • Proficiency with Microsoft Office and CRM systems • Demonstrated ability to work independently and drive results • Valid driver's license and reliable transportation Preferred Qualifications • Experience in home health, hospice, or post-acute care • Existing relationships with referral sources (hospitals, SNFs, physician offices) • Familiarity with EMR systems and healthcare referral processes Work Environment & Expectations • Field-based role with regular travel within assigned territory • Frequent interaction with hospitals, skilled nursing facilities, and physician offices • Fast-paced, goal-oriented environment focused on referral growth and patient access to care • Requires strong time management, organization, and proactive follow-through • Flexible schedule to meet referral partner and patient needs Benefits Health & Wellness Medical, Dental, and Vision coverage Pharmacy benefits Virtual care and mental health support Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Supplemental health and life insurance Financial & Protection 401(k) with company match Employee referral program Prepaid legal services Identity theft protection Work-Life Balance & Perks Generous paid time off Pet insurance Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

🏢 Summary: Field-based Care Transition Coordinator – Hospice role focused on driving referral growth, managing healthcare partnerships, and coordinating seamless transitions into hospice services. The position blends healthcare sales, relationship management, and care coordination to support patient access and organizational growth. Requires strong CRM proficiency, healthcare sales experience, and collaboration with clinical teams and referral sources. 🗂️ Requirements: Minimum 2 years of healthcare or related sales experience, Bachelor’s degree in Healthcare, Business, Marketing or related field or equivalent experience, Proficiency with Microsoft Office, Experience using CRM systems, Valid driver’s license and reliable transportation, Ability to work independently and meet referral/admission goals, Ability to manage multiple priorities in a fast-paced field environment 📃 Skills: CRM, EMR, Microsoft, Sales, Healthcare, Documentation 🏢 Description: Territory to include: Allen, Mckinney, Plano, Frisco, North Dallas Care Transition Coordinator – Hospice Field-Based | Relationship-Driven | Referral Growth & Care Coordination Role Overview The Care Transition Coordinator (CTC) plays a vital role in connecting patients, families, and healthcare partners to hospice services. This position serves as the primary liaison between referral sources and internal clinical teams, ensuring seamless, timely transitions of care. This is a high-impact, relationship-driven role that blends healthcare sales, care coordination, and partnership development to support both patient outcomes and organizational growth. Key Responsibilities Referral Development & Sales Execution • Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions • Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing • Build and maintain strong relationships with referral partners through consistent communication and service excellence • Develop and execute strategies to grow market share and drive referral volume • Track, manage, and document sales activity across referral sources using CRM tools • Achieve established referral and admission goals Relationship Building & Collaboration • Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders • Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions • Represent the organization professionally across all healthcare settings • Participate in community outreach and events to promote services and strengthen partnerships Care Coordination Support • Facilitate smooth transitions for patients into home health or hospice services • Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery • Ensure accurate and timely documentation in CRM and EMR systems Required Qualifications • Bachelor's degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience) • Minimum of two (2) years of healthcare or related sales experience • Strong communication, relationship-building, and influencing skills • Ability to manage multiple priorities in a fast-paced, field-based environment • Proficiency with Microsoft Office and CRM systems • Demonstrated ability to work independently and drive results • Valid driver's license and reliable transportation Preferred Qualifications • Experience in home health, hospice, or post-acute care • Existing relationships with referral sources (hospitals, SNFs, physician offices) • Familiarity with EMR systems and healthcare referral processes Work Environment & Expectations • Field-based role with regular travel within assigned territory • Frequent interaction with hospitals, skilled nursing facilities, and physician offices • Fast-paced, goal-oriented environment focused on referral growth and patient access to care • Requires strong time management, organization, and proactive follow-through • Flexible schedule to meet referral partner and patient needs Benefits Health & Wellness Medical, Dental, and Vision coverage Pharmacy benefits Virtual care and mental health support Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Supplemental health and life insurance Financial & Protection 401(k) with company match Employee referral program Prepaid legal services Identity theft protection Work-Life Balance & Perks Generous paid time off Pet insurance Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

🏢 Summary: Field-based Care Transition Coordinator – Hospice role focused on driving referral growth, building healthcare partnerships, and coordinating seamless patient transitions into hospice services. The position blends healthcare sales, relationship management, and care coordination to support patient access and organizational growth. It involves territory travel and collaboration with hospitals, physicians, and clinical teams. 🗂️ Requirements: Bachelor’s degree in Healthcare, Business, Marketing or related field (or equivalent experience), Minimum 2 years of healthcare or related sales experience, Proficiency in Microsoft Office, Experience using CRM systems, Ability to document in EMR systems, Valid driver’s license, Reliable transportation, Ability to work independently and achieve referral goals 📃 Skills: CRM, EMR, Microsoft, Sales, Healthcare, Documentation 🏢 Description: Territory to include: Allen, Mckinney, Plano, Frisco, North Dallas Join VitalCaring – Where Your Passion Changes Lives! Care Transition Coordinator – Hospice Field-Based | Relationship-Driven | Referral Growth & Care Coordination Role Overview The Care Transition Coordinator (CTC) plays a vital role in connecting patients, families, and healthcare partners to hospice services. This position serves as the primary liaison between referral sources and internal clinical teams, ensuring seamless, timely transitions of care. This is a high-impact, relationship-driven role that blends healthcare sales, care coordination, and partnership development to support both patient outcomes and organizational growth. Key Responsibilities Referral Development & Sales Execution • Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions • Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing • Build and maintain strong relationships with referral partners through consistent communication and service excellence • Develop and execute strategies to grow market share and drive referral volume • Track, manage, and document sales activity across referral sources using CRM tools • Achieve established referral and admission goals Relationship Building & Collaboration • Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders • Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions • Represent the organization professionally across all healthcare settings • Participate in community outreach and events to promote services and strengthen partnerships Care Coordination Support • Facilitate smooth transitions for patients into home health or hospice services • Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery • Ensure accurate and timely documentation in CRM and EMR systems Required Qualifications • Bachelor's degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience) • Minimum of two (2) years of healthcare or related sales experience • Strong communication, relationship-building, and influencing skills • Ability to manage multiple priorities in a fast-paced, field-based environment • Proficiency with Microsoft Office and CRM systems • Demonstrated ability to work independently and drive results • Valid driver's license and reliable transportation Preferred Qualifications • Experience in home health, hospice, or post-acute care • Existing relationships with referral sources (hospitals, SNFs, physician offices) • Familiarity with EMR systems and healthcare referral processes Work Environment & Expectations • Field-based role with regular travel within assigned territory • Frequent interaction with hospitals, skilled nursing facilities, and physician offices • Fast-paced, goal-oriented environment focused on referral growth and patient access to care • Requires strong time management, organization, and proactive follow-through • Flexible schedule to meet referral partner and patient needs Benefits Health & Wellness Medical, Dental, and Vision coverage Pharmacy benefits Virtual care and mental health support Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Supplemental health and life insurance Financial & Protection 401(k) with company match Employee referral program Prepaid legal services Identity theft protection Work-Life Balance & Perks Generous paid time off Pet insurance Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.