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July 3, 2026
OSP Coordinator / Specialist Support III
Mid • On-site
26 - 33 USD/hr
Dallas, TX
Position Summary
The Coordinator / Specialist Support III is responsible for coordinating and administering work order activities within the COE/OSP Support Centers to ensure projects progress efficiently from planning through completion. This role serves as a central point of coordination between Planning, Engineering, Drafting, vendors, and internal stakeholders, ensuring work orders are accurately scheduled, tracked, reconciled, and closed.
The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment. This position requires strong project coordination, communication, and problem-solving skills, along with the ability to manage multiple priorities while driving operational excellence and continuous process improvement.
Key Responsibilities
- Coordinate work order administration activities, including scheduling, tracking, reconciliation, and closeout.
- Monitor project milestones and ensure work orders progress according to established timelines.
- Coordinate material procurement and staging to support project execution.
- Serve as the primary liaison between Planning, Engineering, Drafting, vendors, and other cross-functional teams.
- Coordinate workflow across OSP Planning, Engineering, Drafting, and Construction teams to ensure projects remain on schedule.
- Assign work, monitor workflow, and ensure quality standards are met.
- Track project progress and provide regular status updates and reporting to leadership.
- Identify, troubleshoot, and resolve work order or project issues while escalating risks as appropriate.
- Support vendors throughout the project lifecycle to ensure timely and successful completion of assigned work.
- Maintain accurate documentation and records within multiple business systems.
- Assist with process documentation, workflow improvements, and operational efficiency initiatives.
- Develop reports, dashboards, and metrics to monitor project performance and support management decision-making.
- Perform additional duties and special projects as assigned.
Required Qualifications
- Experience supporting OSP (Outside Plant) Engineering operations is required.
- Experience coordinating OSP engineering workflows, work orders, or telecommunications projects.
- Experience supporting Ziply Fiber projects is highly preferred.
- Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
- Working knowledge of SharePoint.
- Strong understanding of OSP engineering processes, work order management, and project coordination.
- Ability to coordinate multiple projects while meeting deadlines in a fast-paced environment.
- Experience documenting business processes and driving continuous process improvement.
- Strong analytical, organizational, and problem-solving skills.
- Proven ability to build collaborative relationships across engineering, planning, drafting, construction, vendors, and leadership teams.
- Excellent written and verbal communication skills.
- Strong attention to detail and commitment to accuracy.
- Ability to work independently with minimal supervision.
- Demonstrated conflict resolution and issue resolution skills.
- Ability to quickly learn new systems and applications.
- Excellent time management skills with the ability to prioritize competing demands.
Preferred Qualifications
- Experience within the telecommunications industry supporting fiber network deployment.
- Experience with work order management systems and project tracking tools.
- Experience coordinating cross-functional engineering teams in a high-volume environment.
- Familiarity with engineering and GIS platforms such as IQGeo, ArcGIS, AutoCAD, SpatialNet, or similar systems is a plus.
- Associate's or Bachelor's degree in Business Administration, Telecommunications, Engineering Technology, Project Management, or a related field preferred.
Benefits
- Performance and referral bonuses.
- Production incentives.
- Tool/equipment and fuel stipends.
- Company vehicle and per diem where applicable.
- Health, dental, vision, and life insurance.
- 401(k) with employer match.
- Paid time off and paid holidays.
- Tuition reimbursement.
- Professional development and training.
- Flexible spending accounts and HSA option.
- Company phone, laptop, or tablet and necessary tools and safety equipment as required for the role.
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Butte, MT
26 - 33 USD/hr
🏢 Summary: Field-based OSP Inspector role responsible for inspecting and auditing underground, buried, and aerial plant infrastructure to ensure compliance with client standards and the National Electric Safety Code. The position involves contractor oversight, pole inspections, electronic documentation, and use of mapping/GPS tools to maintain network integrity and project quality. Travel within the region is required, with mileage reimbursement and comprehensive benefits provided. 🗂️ Requirements: Previous NESC inspection experience or aerial cable line crew experience, Experience with wooden pole ground line inspections, Proficiency in OSP Construction Standards, Working knowledge of National Electric Safety Code (NESC), Computer proficiency with Microsoft Windows, Proficiency in Microsoft Excel and Outlook, Experience managing construction contractors in the field, Valid driver's license, Ability to travel on short notice, Residence within one hour of Butte or surrounding area 📃 Skills: NESC, OSP, Windows, Excel, Outlook, MicrosoftOffice, MapPoint, GPS 🏢 Description: At PEARCE, we've got a career for you! YOUR IMPACT As an OSP Inspector, you will play a critical role in maintaining the integrity and quality of the client's network infrastructure. Your inspections and documentation will ensure that all underground, buried, and aerial plant facilities meet regulatory and client standards. By identifying issues, guiding corrective actions, and collaborating with both client and vendor teams, you will help drive project success, network reliability, and service excellence. Your contributions directly support safe and efficient construction practices, protect company assets, and ensure timely project completion. CORE RESPONSIBILITIES Ensure all client underground, buried, and aerial plant facilities comply with current standards through field inspections and verification of contractor work. Perform audits, inspections, and pole transfers; document findings electronically and, when needed, manually using printed spreadsheets. Utilize mapping/GPS technology to locate and verify plant infrastructure. Communicate effectively via email and cellular phone with client and vendor management. Interface with construction crews, vendors, and client stakeholders to ensure project expectations are met. Travel to field sites as needed; some overnight stays required. Maintain records of all inspections, audits, and corrective actions performed. Mileage will be reimbursed for travel in accordance with company policy. CORE REQUIREMENTS Previous experience performing NESC inspections or working on an aerial cable line crew. Experience conducting wooden pole ground line inspections. Proficiency in OSP Construction Standards and working knowledge of the National Electric Safety Code (NESC). Computer proficiency with Microsoft Windows, Excel, Outlook, and other Microsoft Office products. Familiarity with mapping tools such as Microsoft MapPoint (preferred, not required). Comfortable with internet use and web-based applications. Strong communication, organization, and time management skills. Experience in managing construction contractors in the field. Possession of a valid driver's license and flexibility to travel on short notice. Candidates must reside within one hour of Butte or the surrounding area. COMPENSATION AND BENEFITS Actual compensation is influenced by factors including skill set, level of experience, and location. Employees may be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem, or other applicable compensation. Full-time employees are offered a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. Base Pay Range: $26—$33 USD WHAT WE OFFER Competitive compensation and comprehensive health benefits including medical, dental, and vision insurance. Flexible spending accounts and HSA option. Paid vacation and paid holidays. Company-matching 401(k) retirement plan and life insurance. Tuition reimbursement and professional development training. Company vehicle, phone, laptop or tablet, and necessary tools and safety equipment as required for the role.
Technology

Pearce Services
OSP Inspector
Mid
On-site
Great Falls, MT
30 - 32 USD/hr
🏢 Summary: The OSP Inspector is responsible for inspecting and validating outside plant (OSP) infrastructure, ensuring compliance with construction standards and the National Electric Safety Code (NESC). The role involves field inspections of aerial, underground, and buried facilities, documentation of findings, contractor oversight, and use of mapping and GPS tools. This position supports network reliability and regulatory compliance through accurate reporting, corrective action tracking, and effective communication. 🗂️ Requirements: Experience performing NESC inspections or working on an aerial cable line crew, Experience conducting wooden pole ground-line inspections, Strong knowledge of OSP Construction Standards, Working knowledge of the National Electric Safety Code (NESC), Proficiency with Microsoft Windows, Excel, and Outlook, Ability to use web-based systems and internet tools, Valid driver's license and ability to travel on short notice, Experience inspecting aerial, underground, and buried plant facilities, Familiarity with mapping and GPS technologies, Construction contractor oversight experience, Must reside within 2 hours of Billings or Great Falls, MT 📃 Skills: NESC, OSP, Excel, Outlook, Windows, GPS, MapPoint 🏢 Description: Your Impact The OSP Inspector plays a critical role in ensuring the safety, quality, and compliance of outside plant (OSP) infrastructure. By inspecting aerial, underground, and buried plant facilities and validating contractor work against industry and client standards, this role directly supports network reliability, public safety, and regulatory compliance. Accurate documentation, timely issue identification, and clear communication with internal teams and contractors help reduce rework, mitigate risk, and ensure projects are delivered to standard. Core Responsibilities Perform field inspections, audits, and corrections verification for OSP facilities, including: - Aerial plant - Underground and buried plant Conduct wooden pole ground-line inspections and assess pole conditions for compliance with standards. Verify contractor work complies with OSP Construction Standards and National Electric Safety Code (NESC) requirements. Document inspections, audits, and pole transfers electronically, including: - Inspection findings - Required corrections - Compliance verification Perform documentation manually using printed spreadsheets when required. Utilize mapping and GPS tools to locate, track, and document facilities. Communicate effectively with internal teams, contractors, and clients via email and mobile phone. Track inspection progress, follow up on corrective actions, and escalate non-compliance issues as needed. Manage time, travel, and inspection schedules efficiently, including short-notice travel. Support construction contractor oversight, ensuring corrective actions are completed accurately and on schedule. Core Requirements Required Qualifications - Previous experience performing NESC inspections OR hands-on experience working on an aerial cable line crew - Experience conducting wooden pole ground-line inspections - Strong knowledge of OSP Construction Standards - Working knowledge of the National Electric Safety Code (NESC) - Proficiency with computers and basic office software, including Microsoft Windows, Microsoft Excel (2003 or newer), and Microsoft Outlook - Comfortable using the internet and web-based systems - Strong communication skills, both written and verbal - Proven time management and organizational skills - Valid driver's license with the ability to travel on short notice - Experience inspecting underground and buried plant in addition to aerial facilities - Familiarity with mapping and GPS technologies - Experience with mapping tools such as Microsoft MapPoint (2009 or newer) preferred - Demonstrated construction contractor management or oversight experience - Must be located within 2 hours of Billings or Great Falls, MT Compensation and Benefits Base Pay Range: $30—$32 USD Employees may be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. Full-time employees receive a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. Additional benefits include medical, dental and vision insurance, flexible spending accounts, HSA option, paid vacation and holidays, company-matching 401(k) retirement plan, life insurance, tuition reimbursement, and professional development training. As required for the role, a company vehicle, phone, laptop or tablet, and necessary tools and safety equipment are provided.
Technology

Pearce Services
OSP Inspector
Mid
On-site
Billings, MT
30 - 32 USD/hr
🏢 Summary: The OSP Inspector is responsible for inspecting, auditing, and verifying outside plant (OSP) infrastructure to ensure compliance with construction standards and the National Electric Safety Code. The role involves field inspections of aerial, underground, and buried facilities, documentation of findings, and oversight of contractor work. This position supports network reliability, safety, and regulatory compliance through accurate reporting and corrective action tracking. 🗂️ Requirements: Experience performing NESC inspections or working on an aerial cable line crew, Experience conducting wooden pole ground-line inspections, Strong knowledge of OSP Construction Standards, Working knowledge of the National Electric Safety Code (NESC), Proficiency with Microsoft Windows, Proficiency with Microsoft Excel (2003 or newer), Proficiency with Microsoft Outlook, Experience inspecting underground and buried plant facilities, Familiarity with mapping and GPS technologies, Valid driver’s license, Ability to travel on short notice, Residence within 2 hours of Billings or Great Falls, MT 📃 Skills: NESC, OSP, Windows, Excel, Outlook, GPS, MapPoint 🏢 Description: Your Impact The OSP Inspector plays a critical role in ensuring the safety, quality, and compliance of outside plant (OSP) infrastructure. By inspecting aerial, underground, and buried plant facilities and validating contractor work against industry and client standards, this role directly supports network reliability, public safety, and regulatory compliance. Accurate documentation, timely issue identification, and clear communication with internal teams and contractors help reduce rework, mitigate risk, and ensure projects are delivered to standard. Core Responsibilities Perform field inspections, audits, and corrections verification for OSP facilities, including: - Aerial plant - Underground and buried plant Conduct wooden pole ground-line inspections and assess pole conditions for compliance with standards. Verify contractor work complies with OSP Construction Standards and National Electric Safety Code (NESC) requirements. Document inspections, audits, and pole transfers electronically, including: - Inspection findings - Required corrections - Compliance verification Perform documentation manually using printed spreadsheets when required. Utilize mapping and GPS tools to locate, track, and document facilities. Communicate effectively with internal teams, contractors, and clients via email and mobile phone. Track inspection progress, follow up on corrective actions, and escalate non-compliance issues as needed. Manage time, travel, and inspection schedules efficiently, including short-notice travel. Support construction contractor oversight, ensuring corrective actions are completed accurately and on schedule. Core Requirements Required Qualifications - Previous experience performing NESC inspections OR hands-on experience working on an aerial cable line crew - Experience conducting wooden pole ground-line inspections - Strong knowledge of OSP Construction Standards - Working knowledge of the National Electric Safety Code (NESC) - Proficiency with computers and basic office software including Microsoft Windows, Microsoft Excel (2003 or newer), and Microsoft Outlook - Comfortable using the internet and web-based systems - Strong communication skills, both written and verbal - Proven time management and organizational skills - Valid driver's license with the ability to travel on short notice - Experience inspecting underground and buried plant in addition to aerial facilities - Familiarity with mapping and GPS technologies - Experience with mapping tools such as Microsoft MapPoint (2009 or newer) preferred - Demonstrated construction contractor management or oversight experience - Must be located within 2 hours of Billings or Great Falls, MT Compensation and Benefits Base Pay Range: $30—$32 USD Employees may be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem, or other applicable compensation. Full-time employees receive health and life insurance, 401(k) with employer match, paid time off, tuition reimbursement, and professional development courses. What We Offer Comprehensive health benefits including medical, dental, and vision insurance, flexible spending accounts, HSA option, paid vacation and holidays, company-matching 401(k) retirement plan, life insurance, tuition reimbursement, professional development training, and provision of company vehicle, phone, laptop or tablet, tools, and safety equipment as required for the role.