Senior Community Manager (Kiku Crossing)

Property Name: Kiku Crossing

Senior Community Manager

The Senior Community Manager is directly responsible for operating the site(s) in accordance with administrative guidelines and Policies and Procedures to ensure effective fiscal, physical and social soundness. Takes initiative to seek solutions to problems unique to the site(s). In this role you will develop and ensure adherence to operating procedures and Traffic Light Reports while recommending appropriate policies that support strategic direction and plans.

Responsibilities

• Oversee rent collection, leasing, certifications, inspections, and HUD compliance.
• Supervise on-site staff and manage tenant relations, evictions, and budgeting tasks.
• Maintain secure records, process invoices, and ensure accurate documentation.
• Conduct property inspections, coordinate repairs, and manage vendor relations.
• Lead marketing efforts, including surveys, outreach, and resident engagement.
• Respond to emergencies and ensure compliance with safety and reporting standards.
• Implement OSHA and IIPP safety programs; ensure staff adherence to guidelines.
• Manage staff schedules, training, performance feedback, and team meetings.

Qualifications

Knowledge, Skills, and Abilities:

• Skilled in budgeting, variance reporting, problem-solving, and supervising diverse teams.
• Knowledgeable in HUD, ADA, DFEH, and other regulatory guidelines; ARM/COS certifications preferred.
• Strong verbal and written communication; maintains professionalism and sound judgment in all interactions.
• Proficient in Microsoft Office and YARDI; able to work independently and manage multiple priorities.
• Must have a valid Real Estate license, reliable insured vehicle, and meet driving requirements.
• Physically able to perform office tasks and occasional lifting (up to 25 lbs).

Education and Experience:

• High School diploma or GED.
• Two continuous years or more of property management experience, preferably in affordable housing, or four years of unrelated General Manager experience.

Pay Range

$30.12 - $33.88 Hourly - Pay based on applicable experience and qualifications.
Company-provided housing available on-site.

Benefits and Compensation

• Health Insurance.
• Dental, Vision, Life & Disability Insurance.
• 403(b) Retirement Investment.
• Employee Education Reimbursement Program.
• Paid Parental Leave.
• FSA for Childcare, Medical, and Commuter Benefits.
• EAP Program.
• Pet Insurance.
• Paid Time Off.
• Company Holidays.
• Wellness Days.

Equal Opportunity Employer

Provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to legally protected characteristics. Committed to providing an inclusive and accessible hiring process and reasonable accommodation in accordance with the law.