Senior Community Manager

🏢 Summary: Senior Community Manager role focused on building and scaling Duolingo’s global community function, managing engagement across platforms like Reddit and Discord, and driving community strategy, safety, and member experience. The position combines strategic planning with hands-on community operations and cross-functional collaboration. 🗂️ Requirements: Experience in community management for a consumer-facing brand, Experience growing and engaging online communities across multiple platforms, Experience managing moderators, ambassadors, creators, or similar stakeholder groups, Data-driven decision-making skills, Ability to interpret qualitative and quantitative signals, Strong communication and cross-functional collaboration skills, Experience handling complex community conversations and online reputation management, Active Duolingo user 📃 Skills: Reddit, Discord, Slack, Analytics, Community, Moderation 🏢 Description: Our mission at Duolingo is to develop the best education in the world and make it universally available. It's a big mission, and that's where you come in. At Duolingo, you'll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You'll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that's both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing) learners around the world. About the role We're looking for a Senior Community Manager who is equal parts strategist, builder, and hands-on operator. This is a unique opportunity to shape how millions of learners engage with Duolingo, not just today, but for years to come. You will work hand-in-hand with the Head of Community to craft and build the community function from scratch. You'll bring creative ideas, help define structure and best practices, and co-create a vision for what a high-impact, high-delight global community looks like at Duolingo. At the same time, you will own and lead the day-to-day engagement across our community channels. You'll be the front line of how we show up with learners, moderators, superfans, and ambassadors — cultivating joy, trust, safety, and belonging through every interaction. You'll partner closely with Product, Engineering, Marketing, Communications, and Customer Support to bring the community's voice into the heart of the organization. You will... Own and lead day-to-day community operations - Manage our core community channels (e.g., Reddit, Discord) and drive daily engagement, conversation quality, and member experience - Build and maintain strong relationships with moderators, ambassadors, and superfans - Develop scalable processes, playbooks, and frameworks that uphold safety, trust, delight, and Duolingo's signature tone - Monitor community health, sentiment, and emerging risks, identifying insights and opportunities for continuous improvement - Launch initiatives that grow participation, sentiment, and long-term community value You have... - Experience in community management for a consumer-facing brand, ideally at scale - Proven experience growing and engaging online communities across multiple platforms (Reddit, Slack, Discord, etc.) - Strong instincts for tone, voice, and the dynamics of internet culture - Experience managing moderators, ambassadors, creators, or similar stakeholder groups - A data-driven approach to decision-making, with comfort in interpreting qualitative and quantitative signals - Excellent communication skills and the ability to collaborate cross-functionally - Experience navigating complex community conversations and stewarding online reputation - Active Duolingo user Exceptional candidates will have... - Track record of building community programs of 1M+ members - Experience with shifting sentiment, scaling, and building advocates through community programs and tactics - Experience with international community management or scaling programs across cultures - Excels at both strategic planning and hands-on execution Compensation and Benefits - Base salary range: $142,800—$193,200 USD - Base salary is supplemented by equity compensation - Benefits available for employee well-being - Accommodations available during the interview process

🏢 Summary: Senior Product Manager role focused on driving monetization and subscriber growth across a large-scale consumer product. The position owns end-to-end growth initiatives, including experimentation, user journey optimization, and cross-functional delivery with marketing, data science, design, and engineering. It emphasizes measurable business impact through data-driven decision-making and scalable systems. 🗂️ Requirements: Experience driving measurable outcomes in consumer products (growth, retention, or monetization), Proven track record of running product experiments, Strong data analysis and data-driven decision-making skills, Ability to define product strategy and prioritize growth initiatives, Experience collaborating cross-functionally with engineering, marketing, design, and data science, Ability to work effectively in ambiguous environments, Ownership mindset with focus on delivering business results 📃 Skills: ProductManagement, Experimentation, DataAnalysis, Growth, Monetization, A/BTesting, UserResearch, Analytics, Strategy, Optimization 🏢 Description: Our mission at Duolingo is to develop the best education in the world and make it universally available. It's a big mission, and even though we've made a lot of headway, we still have work to do. About the role... We're looking for a Senior Product Manager to drive monetization and growth across Duolingo's consumer product. In this role, you'll identify and execute high-impact opportunities to grow the number of subscribers — improving how users discover, experience, and choose paid offerings. You'll work across product, marketing, data science, and design to build and optimize user journeys, run experiments, and develop systems that scale. This is a high-impact role with direct ownership of business outcomes, and the opportunity to flex across a range of growth and monetization problems as our product evolves. You will... - Build and optimize user experiences that drive conversion, retention, and long-term value - Identify high-impact opportunities through data, research, and experimentation - Partner with design to create simple, intuitive, and compelling user experiences - Work cross-functionally with marketing, data science, and engineering to deliver end-to-end solutions - Define strategy and prioritize across multiple growth and monetization initiatives - Move quickly in ambiguous areas, bringing structure and clarity to complex problems You have... - Experience driving measurable outcomes in consumer products (e.g., growth, retention, or monetization) - Strong product judgment and a track record of running experiments to improve performance - Comfort working with data and making decisions in imperfect or evolving environments - Ability to collaborate effectively across teams and influence without authority - A bias toward action and ownership, with a focus on delivering results The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. Salary Range: $182,800—$247,300 USD

🏢 Summary: Product Designer role focused on crafting high-quality, playful learning experiences across Duolingo’s mobile apps, website, and communications. The position involves leading design workstreams, prototyping high-fidelity experiences, and collaborating closely with engineers and product managers. It emphasizes strong visual craft, interaction detail, and impact at scale within a fast-paced product organization. 🗂️ Requirements: Online portfolio featuring simple consumer mobile apps, Strong visual design and interaction design skills, Ability to create high-fidelity prototypes quickly, Experience shipping products at scale, Ability to clearly explain design decisions, Openness to feedback and iteration, Ability to solve complex problems in ambiguous environments 📃 Skills: Prototyping, UI, UX, Mobile, Animation, LLM, AI 🏢 Description: Our mission is to develop the best education in the world and make it universally available. Designers create high-quality experiences that look and feel fun. From animators to writers, product designers to researchers, Design brings purpose, feeling, and delight to every interaction with the brand, inside the app and out. As a designer, you’ll join a culture of creativity and craft, with a high bar for excellence and curiosity about bringing unexpected quirk and fun to learning. About the role This role is part of the Design team, partnering with designers and cross-functional teammates on features across mobile apps, website, and communications. From polishing learner flows to supporting campaigns and community moments, you’ll help shape friendly, intuitive experiences. You’ll grow your skills while contributing to user-friendly and engaging work, focusing closely on craft and detail. You will: - Design and prototype simple, playful learning experiences for the app - Drive large work streams independently and lead initiatives - Act as a peer leader and mentor within the Design team - Collaborate with designers and artists to expand the design language - Partner with engineers and product managers to define product direction and execution - Consider all aspects of the user experience, including animation, copy, UI, and business impact You have: - An online portfolio featuring simple consumer mobile apps - Strong visual design and interaction design skills - Fluency in creating high-fidelity prototypes quickly - Experience shipping products at scale in a product organization - Ability to clearly explain your work and decisions - Openness to feedback - Courage to solve complex problems in ambiguous environments Exceptional candidates will have: - Ability to make decisions quickly - Experience using AI and LLMs to generate ideas - Deep understanding of brand and its business impact - Skills in motion and UI animation - Demonstrated career growth and strong performance history Compensation: Base salary range: $150,000—$200,000 USD. Base salary is supplemented by equity compensation.

🏢 Summary: Product Manager role focused on driving strategy and execution for Duolingo’s in-app purchase (IAP) ecosystem, optimizing the virtual gaming economy to increase engagement and revenue while maintaining long-term learner value. The position leads end-to-end product development, experimentation, and roadmap ownership for monetization features. It combines gaming monetization expertise, data-driven experimentation, and cross-functional collaboration to grow the mobile subscription and IAP business. 🗂️ Requirements: Proven experience building monetization products for mobile games, Strong understanding of gaming monetization models, Product management experience with measurable results, Ability to use user insights, data, and statistical analysis for decision-making, Experience leading product features through full lifecycle (ideation to iteration), Ability to conduct qualitative and quantitative research, Experience collaborating with engineering and design teams, Strong problem-solving and analytical skills 📃 Skills: IAP, Monetization, ProductManagement, A/BTesting, DataAnalysis, Statistics, Mobile, GamingEconomy, UX, Roadmapping 🏢 Description: About the role With our learning app, we have developed a successful business model based on subscriptions without charging users for learning content. As our reach continues to grow, we are investing in our in-app virtual economy, specifically the intersection of education, gaming, and behavioral economics. This is a pivotal moment for the team as we explore new growth levers through In-App Purchases (IAPs) while maintaining a deep focus on long-term learner value. You will: - Drive the strategy and execution for features that keep learners engaged, focusing on the virtual gaming economy - Develop and drive our in-app purchase business and consumer-facing product features through ideation, specification, development, release, analysis, and iteration - Lead and iterate the roadmap for IAP items from discovery and purchase to post-purchase adoption - Experiment with IAP levers such as pricing, selection, and visibility to unlock bookings growth - Establish the product vision and strategy for the IAP business and align cross-functional teams and executives - Perform qualitative and quantitative research to validate feature ideas - Partner with designers to ensure a fun and delightful user experience - Work with engineers and designers to guide feature development - Perform experiment analysis and identify optimization opportunities - Execute with urgency and excellence You have: - Proven track record in building monetization products for mobile games with strong product management expertise - Strong understanding of gaming monetization models - Experience generating measurable results as a product manager - Ability to use user insights, data, and statistical analyses to inform decisions - Strong design sense - Demonstrated problem-solving and innovative thinking Exceptional candidates will have: - Advanced degree in Business, Computer Science, Design, Psychology, or equivalent - Experience growing a mobile IAP business - Experience optimizing gaming economies including in-app currencies Compensation: The offered salary is dependent upon several factors including work experience, skills, and internal peer comparisons. Base salary is supplemented by equity compensation. Salary Range: $177,700—$240,400 USD.

🏢 Summary: Lead the go-to-market strategy and positioning for high-impact consumer product launches, partnering cross-functionally to drive adoption, experimentation, and measurable business impact. Own end-to-end product marketing from audience definition and launch planning to performance analysis and iteration. Shape integrated campaigns across in-app and external channels to scale product growth. 🗂️ Requirements: 8+ years in product marketing, product strategy, or go-to-market roles in consumer tech, gaming, or subscription products, Proven experience owning positioning and launches end-to-end with measurable business impact, Experience building go-to-market plans, timelines, and cross-functional workflows, Strong ability to define success metrics and use data to refine post-launch strategy, Hands-on collaboration with Product, Brand, Marketing Channels, and Comms on integrated launches, Ability to drive cross-functional alignment and manage risks to ensure on-time delivery 📃 Skills: GTM, Analytics, Experimentation, Positioning, Localization, ProductMarketing, PerformanceMarketing, LifecycleMarketing, InAppMarketing, Subscriptions 🏢 Description: About the role... We're looking for a Product Marketing Lead to shape the go-to-market strategy for Duolingo's most important product bets and drive adoption from insight to impact. You'll partner end to end with Product, Brand, Performance, Comms, BD, and Analytics to define target audiences, sharpen positioning, plan launches, and translate results into iteration. This role sits in Marketing, embedded with Product, and will lead cross‑functional alignment so our launches show up with focus, scale, and measurable outcomes. You will... - Lead audience definition, value proposition, and positioning for priority products/features; align cross‑functional partners on who the products are for and how we will win in the market - Own the go‑to‑market strategy and launch plan for high‑impact bets; coordinate in‑app moments and external channels (Comms, social, Lifecycle, performance, creators) to drive awareness and adoption. - Be the voice of the consumer by gathering consumer and market insights to help inform product decisions - Translate strategy into clear requirements, milestones, owners, and success metrics; run effective rituals (kickoffs, status, reviews, retros) and keep documentation tight and current. - Partner with Product to sequence experiments and announcements; use early signals to shape story, targeting, and channel mix before, during, and after launch. - Drive cross‑functional alignment across Product, Brand, Performance, Comms and Business Development for launch readiness and on‑time delivery. - Measure impact against adoption, conversion, and awareness goals; synthesize learnings with Analytics and recommend iterations to improve performance post‑launch. - Contribute to the Product Marketing operating system: calendars, intake, templates, and playbooks that help the function scale efficiently. You have... - 8+ years in product marketing, product strategy or equivalent go‑to‑market roles in consumer tech, gaming, or subscription products, owning positioning and launches end‑to‑end with demonstrable business impact. - Proven ability to turn strategy into execution: building plans, timelines, and cross‑functional workflows; identifying risks early and driving mitigation to protect delivery. - Excellent communication and facilitation skills with senior and cross‑functional stakeholders; you drive decisions, clarify trade‑offs, and keep teams aligned in fast‑moving environments. - Data‑informed mindset and comfort with experimentation; you define success metrics and use market and performance signals to refine strategy after launch. - Hands‑on experience collaborating with Brand, key Marketing Channels, Comms, and Product to deliver integrated launches. - Comfort operating with ambiguity; you bring structure and focus without dulling speed or creativity. Exceptional candidates will have... - Experience leading GTM for new products or categories and finding product‑market fit in new segments or markets. - Track record partnering on creator/community or strategic co‑marketing programs to accelerate adoption. - Experience coordinating multi‑market launches and localization workflows with regional partners. - Familiarity with in‑app product marketing surfaces and announcement systems, and how to sequence them with external channels. - Background in a consumer subscription, gaming, or edtech company. The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. Salary Range: $163,200—$244,800 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here.

🏢 Summary: Product Lead role on the Notifications Team focused on driving retention and engagement through strategy, experimentation, and optimization of notification systems across multiple channels. Owns end-to-end product lifecycle for high-impact notification surfaces, collaborating cross-functionally with engineering, data science, ML/AI, and design. Responsible for improving performance metrics such as conversion, click-through rate, and opt-in through data-driven experimentation and personalization. 🗂️ Requirements: Experience as Product Manager on consumer mobile product, Experience with notification or lifecycle messaging systems, Experience owning product strategy and execution end-to-end, Experience improving notification performance (opt-in, reach, targeting, channels), Experience with personalized or ML-driven messaging systems, Strong experimentation and data-driven decision-making skills, Experience building and executing product roadmaps, Cross-functional collaboration with engineering, data science, ML/AI, design, Bachelor's Degree in Engineering, Business, Design, Psychology or equivalent 📃 Skills: ProductManagement, Notifications, Experimentation, Analytics, ML, AI, Personalization, Targeting, Roadmapping, Mobile 🏢 Description: About the role... Come and be a product lead within our Notifications Team, one of the highest-impact Growth teams. Notifications are already among the most important drivers of top-line impact, and we are investing further in this area as a major lever for driving retention and engagement. You will own product strategy and execution across a broad set of opportunities to make notifications more effective, more engaging, and more valuable to learners. You will help identify new notification types, improve opt-in and reach, and explore how channels like email and other alternatives can play a stronger role in bringing learners back. This is a highly cross-functional role spanning product, engineering, data science, ML/AI, design, and product writing. You will work closely with partners across disciplines to develop new ideas, run fast experiments, and turn learnings into product strategy that helps more learners build lasting habits. Responsibilities - Own product strategy and execution for a major notifications surface, from identifying opportunities to shipping and iterating on solutions - Drive the team's roadmap across high-impact workstreams including new notification types, opt-in and reach, email, and alternative channels - Lead product features through their full lifecycle: ideation, prioritization, specification, development, launch, analysis, and iteration - Work closely with engineers, data scientists, ML/AI partners, product writers, and designers to create more effective and engaging notification experiences - Use experimentation and product intuition to uncover new opportunities, validate ideas quickly, and translate learnings into product strategy - Improve core team metrics such as conversion, click-through rate, and opt-in, while balancing user reach and experience guardrails - Explore how new formats, channels, and UX patterns can make notifications more personalized, engaging, and effective for different learners - Partner closely with leadership to help shape the direction of a top team driving top-line impact Requirements - Experience generating outstanding results as a Product Manager on a consumer mobile product - Significant experience working on notifications or adjacent lifecycle surfaces - Experience owning product strategy and execution for notifications from concept through iteration - Experience improving notification performance including new types, opt-in, reach, targeting, or channel strategy - Experience working on personalized or ML-driven messaging systems including targeting, ranking, experimentation, or template generation - Strong analytical judgment with ability to use experiments and data to make decisions - Experience building and executing roadmaps for notification systems - Ability to drive alignment and progress in ambiguous environments - Experience working cross-functionally with engineers, data scientists, designers, writers, and ML/AI partners - Bachelor's Degree in Engineering, Business, Design, Psychology, or equivalent Nice to Have - Advanced degree in Business, Computer Science, Design, Psychology, or equivalent - Experience with high-frequency consumer engagement products - Experience with notification-related channels beyond push, such as email or Live Activities Compensation and Benefits Base salary is supplemented by equity compensation. Salary range: $177,700—$240,400 USD. Benefits support employees' holistic well-being. Equal Employment Opportunity The company is an Equal Employment Opportunity employer and does not discriminate based on legally protected characteristics.

🏢 Summary: The role is for an iOS Engineer contributing to core mobile features across Math, Notifications, or Core App Performance teams, building and optimizing native iOS applications used by millions of learners. The position involves end-to-end feature development, performance improvements, experimentation, and collaboration with cross-functional teams. Engineers are expected to deliver production-quality Swift code and help drive technical excellence. 🗂️ Requirements: Bachelor's degree in Computer Science or related technical field, Strong foundation in data structures, algorithms, and software design, Professional programming experience in Swift, Experience developing native iOS applications, Ability to design clean and maintainable APIs, Experience with multithreaded programming, Experience writing unit tests and testable code, Knowledge of iOS performance optimization tools and techniques 📃 Skills: Swift, iOS, Cocoa, CocoaTouch, SDK, Xcode, Multithreading, UnitTesting, APIs, Algorithms, DataStructures 🏢 Description: Our mission at Duolingo is to develop the best education in the world and make it universally available. It's a big mission, and that's where you come in! At Duolingo, you'll join a team that cares about finding innovative solutions to complex technical problems, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You'll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that's both fun and meaningful. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. About the role We are hiring for multiple levels for any one of the following teams. Leveling is usually determined once all interviews are completed. Math Team As an iOS engineer on the Math team, you will help build the technology that changes how people around the world learn Math. The features that you ship will help learners to develop core math skills in a fun, engaging way. We're looking for engineers who love building new products and features. Notifications TeamAs an iOS engineer on the Notifications team, you will build features that empower learners to build long-term habits by improving how we schedule, personalize, and deliver notifications. You will design and implement meaningful notification experiences while collaborating with backend, data science, and product teams. Notifications are fundamental to Duolingo, and we're looking for engineers who are energized about experimenting and shipping features end-to-end. Core App Performance TeamThe Core App Experience team is in charge of improving the user experience in core flows of the iOS and Android apps to drive user growth. Sitting in between the intersection of technical and product work, you will drive technical improvements in app open, session start and end, and improving the offline experience. We're looking for engineers who are willing to deep dive into the codebase and provide their suggestions on how to improve the everyday experience of our users. You will... Collaborate on software projects with product design and backend aspects Develop, release, and maintain native iOS applications, primarily in Swift Mentor and set technical direction for junior engineers across the company ✅ You have... A Bachelor's degree in Computer Science or a related technical field A solid foundation in computer science with strong competencies in data structures, algorithms, and software design Programming experience in Swift ⭐ Exceptional candidates will have... Strong proficiency in Swift, with proven ability to build and maintain production-level applications Strong technical knowledge of iOS mobile application development for iPhone/iPad using Swift with Cocoa Touch and related frameworks Experience designing clean and maintainable APIs Experience with multithreaded programming Experience writing unit tests and testable code Knowledge of iOS SDK performance tools and optimization techniques We post a multi-level salary range for all of our roles. This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits. Our salary ranges are the same for all US locations. Your recruiter can share more details about the range for a specific level during the hiring process. The actual salary within the range is determined by many factors including but not limited to, skills, experience, education, and internal equity.Salary Range: $177,700—$240,400 USDTake a peek at how we care for our employees' holistic well-being with our benefits here. We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com. Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice. Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we'll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. Sign up for job alerts here.

🏢 Summary: Senior Product Manager role responsible for leading mobile app strategy, roadmap, and execution in a data-driven, mobile-first environment. The position focuses on aligning cross-functional teams, driving AI-powered feature integration, and optimizing user experiences through experimentation and analytics. The role requires strong technical fluency and ownership of end-to-end mobile product delivery. 🗂️ Requirements: 6+ years product management experience, Experience in mobile-first or app-centric products, Strong understanding of mobile architecture, Knowledge of APIs, Experience with A/B testing, Ability to define and track KPIs, Data-driven decision making, Experience collaborating with engineering teams, Experience translating requirements into technical specifications, Experience with AI or LLM-powered features 📃 Skills: Mobile, APIs, AI, LLM, Amplitude, Microstrategy, Proteus, Figma, Slack, Zoom, GoogleSuite, Analytics, KPIs, ABTesting, UX, DataScience 🏢 Description: We are looking for an experienced Senior Product Manager to oversee our mobile app business.  We're in the business of making a positive difference—and now, you can join us in helping millions of job seekers change their careers and their lives for the better. ABOUT THIS TEAM We are the global expansion branch of the BOLD group, building the largest career websites in the world since 2005 with our colleagues in San Francisco, Poland, Puerto Rico, and India. Our products, intended to help people find and kick-start their dream careers, draw in over 20,000,000 visitors a month and have been featured in The Guardian, Forbes, and The Financial Times. Sitting at the intersection between business, technology, and user experience, we have a robust product team of makers and innovators who create seamless experiences for our users.  They are responsible for product planning, gathering and prioritizing product and customer requirements, defining the product vision, roadmap and working closely with UX and engineering to deliver winning products. Technologies/tools we use: Amplitude, Microstrategy, Proteus (click tracking), Testing Tools, Google Suite, Slack, Zoom, Figma, AI tools. WHAT YOU’LL DO Strategy & Vision: Present a clear product vision and mobile strategy to senior leadership, proactively aligning stakeholders and anticipating concerns. Roadmap Ownership: Independently lead sprint planning, scoping, and execution for the App. Prioritize the roadmap based on business value, opportunity sizing, and deep user pain points. Mobile Personalization: Work closely with cross-functional partners in UX Design, Research, Lifecycle Management and Platform Engineering to define user journeys and execute personalized experiences and notifications for App users. Cross-Functional Leadership: Drive alignment and remove friction across Product, Design, Engineering, and Data Science teams. Translate complex mobile requirements into clear specifications that balance technical scalability with speed of delivery. AI Integration: Work closely with Content Technology and Data Science to integrate next-generation AI and LLM-powered features directly into the mobile journey. Execution & Risk Management: Proactively mitigate risks and adjust plans as needed to meet deadlines, ensuring high-quality product outcomes are delivered reliably and on time. Experimentation: Design and analyze sophisticated A/B tests to validate mobile features, optimize conversion rates, and inform long-term app development. Reporting: In cooperation with product analytics, responsible for reporting on key performance metrics to executives. WHAT YOU’LL NEED Experience: 6+ years of product management experience, with a proven track record of delivering measurable business outcomes in a mobile-first or app-centric environment. Technical Fluency: Strong understanding of mobile architecture, APIs, and technical tradeoffs. You should be comfortable collaborating with engineers on complex implementation decisions. Problem Solving: Ability to solve complex problems independently using structured frameworks and data-driven insights. Customer Advocacy: A customer-first mindset with experience synthesizing user feedback and research into prioritized product requirements. Analytical Rigor: Expertise in defining success metrics (KPIs), analyzing performance, and using quantitative/qualitative data to drive decision-making. Communication: Exceptional storytelling skills with the ability to tailor communication for both technical and non-technical audiences. WHAT’S GOOD TO HAVE Experience with a subscription-based, data-focused product. Experience with International product development / localization processes. Experience using AI in products, or a general understanding of it. HERE’S A FEW OF OUR PERKS & BENEFITS Salary range: 18 000 - 21 600 PLN gross (Employment agreement / Umowa o Pracę) Equipment and Internet Program - the company reimburses the Internet expenses and one-time equipment purchase to make your work comfortable when we work remotely (additional to a laptop and necessary accessories we provide all employees with by default). Flexible working hours - we have no problem if you prefer to work early in the morning or start work at noon - you decide for yourself. We work the way we want to achieve the best results. Remote work - we are open to full remote candidates (in Poland). If you prefer, you can also work from the office in Warsaw. Workation (up to 10 working days a year within EEA). Mental Care Programs (a dedicated online platform). Private healthcare (Medicover) and Multisport Card (both single packages are fully refunded by the company). Udemy Business platform - unlimited access to 5,500+ courses.

🏢 Summary: Senior Software Engineer role focused on building an AI-powered front desk assistant for wellness businesses, delivering end-to-end AI-driven web and messaging solutions. The position involves architecting scalable full-stack systems, integrating LLMs, and shipping production-ready SaaS features. You will collaborate cross-functionally to turn generative AI capabilities into reliable, user-centric products. 🗂️ Requirements: 2-3 years of Senior-level experience building full-stack SaaS features, Experience developing user-facing web applications and supporting APIs, Experience designing and shipping AI-powered features in production, Strong knowledge of distributed systems, Experience with third-party integrations and messaging platforms, Ability to make architectural decisions balancing technical debt and business needs, Strong understanding of testing, observability, and maintainability, Proficiency in frontend and backend development 📃 Skills: Python, TypeScript, JavaScript, React, Next.js, AWS, ECS, SQS, RDS, LLMs, GenerativeAI, APIs, SaaS, DistributedSystems 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: At Playlist, we're reimagining how technology can foster meaningful, real-world connections. As a Senior Software Engineer on the SmartDesk team, you'll be at the forefront of building an AI-powered front desk assistant that transforms how wellness businesses communicate and operate. Crafting end-to-end AI-powered experiences that seamlessly connect wellness businesses with their clients Designing and implementing robust web and messaging services that power conversational and workflow automation Integrating large language models (LLMs) and generative AI frameworks with a laser focus on safety, reliability, and user trust Collaborating closely with product, design, and applied AI teams to transform complex challenges into intuitive solutions Architecting scalable systems across frontend, backend, and integration layers Mentoring teammates through thoughtful code reviews and technical guidance Turning cutting-edge AI capabilities into practical, user-centric product features Driving technical excellence by making pragmatic engineering decisions that balance innovation, quality, and time to market You'll drive innovation by: Crafting end-to-end AI-powered experiences that seamlessly connect wellness businesses with their clients Designing and implementing robust web and messaging services that power conversational and workflow automation Integrating large language models (LLMs) and generative AI frameworks with a laser focus on safety, reliability, and user trust Collaborating closely with product, design, and applied AI teams to transform complex challenges into intuitive solutions Architecting scalable systems across frontend, backend, and integration layers Mentoring teammates through thoughtful code reviews and technical guidance Turning cutting-edge AI capabilities into practical, user-centric product features Driving technical excellence by making pragmatic engineering decisions that balance innovation, quality, and time to market The Experience You'll Bring: 2-3 years of Senior-level experience building full-stack features for SaaS products Proven track record of developing user-facing web applications and supporting APIs Expertise in designing and shipping AI-powered features in production environments Strong experience with distributed systems, third-party integrations, and messaging platforms Proficiency in making architectural decisions that balance technical debt, innovation, and business needs Deep understanding of engineering fundamentals, including testing, observability, and maintainability Exceptional communication skills with the ability to collaborate across multidisciplinary teams Comfort navigating ambiguity and rapidly learning emerging technologies Technologies You'll Use: LLMs and Generative AI Frameworks AWS (ECS, SQS, RDS) Python TypeScript / JavaScript React / Next.js It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.The base salary range for this position in the United States is $114,000 to $152,000 USD. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.