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June 24, 2026

Security Operations Manager

Senior • On-site

Washington, DC

The ParkX Senior Security Operations Manager is responsible for the daily management of assigned Comstock / third-party locations. This position delivers company, client, and customer expectations by ensuring that all assigned locations operate in a first-class manner and in accordance with company policy. The role assists with the development and design of financial statements and management proposals and supports organizational objectives.

Key Responsibilities

  • Provide leadership, direct management, and day-to-day oversight of the physical Security team, including Managers, Supervisors, and Officers
  • Ensure team members understand and promote corporate goals, core values, and departmental responsibilities
  • Promptly address and resolve customer concerns consistent with established guidelines
  • Plan and coordinate security operations for specific events with the marketing department
  • Walk assigned properties daily and maintain a running list of maintenance items
  • Resolve escalated customer concerns
  • Maintain equipment through regular maintenance and preventative care
  • Oversee scheduling, deployment, supervision, and training of Security Officers
  • Manage maintenance contracts and vendor relationships, including janitorial, landscaping, and security
  • Oversee quarterly client surveys and provide required activity reports
  • Partner with maintenance teams to ensure completion of routine and required maintenance
  • Maintain complete knowledge of all properties and clients within the portfolio
  • Perform other duties as assigned

Skills, Knowledge and Expertise

  • High School Diploma or Equivalent
  • Minimum 5 years of security / law enforcement experience
  • State certification as Security Officer in Virginia, Maryland, and Washington DC
  • Minimum 3 years of customer service experience
  • Valid driver's license without major violations
  • CPR/AED/First Aid Certification
  • Ability to build and maintain relationships with local police departments
  • Strong problem-solving, time management, and communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Self-directed with the ability to work independently

Management Qualifications

  • Outstanding mentoring, coaching, people and time management, and leadership skills
  • Ability to hire, direct, and supervise a strong team
  • Ability to communicate expectations clearly and hold team members accountable
  • Ability to define and resolve complex issues with practical business solutions
  • Ability to present information to senior and executive management
  • Strong budgeting and financial skills

Physical Demands and Work Environment

  • Standing, walking, and sitting for extended periods
  • Repetitive motions
  • Push, pull, or lift up to 50 pounds
  • Use of hands to manipulate tools and objects
  • Work in varying noise levels, indoors and outdoors

Benefits

  • Competitive salary with bonus potential
  • Medical, Dental, Vision coverage
  • 401K match
  • Life insurance
  • Opportunities for advancement
  • Annual professional development funds
  • Housing discount
  • Commuter benefits
  • Free parking and EV charging
  • Parental leave program
  • Friendly and collaborative work environment

The wage range reflects a reasonable estimate based on skills, experience, training, licensure, certifications, and organizational needs. Compensation is determined based on each candidate’s unique circumstances. Eligibility for a discretionary annual incentive program may apply based on performance.

Compensation Range: $50,000—$60,000 USD

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