Technical Operations Manager - Creator Monetization

🏢 Summary: Mid-Level Technical Product Owner role focused on leading the end-to-end lifecycle of an enterprise Service Orchestration & Automation platform within a large financial institution. The position drives digital transformation by defining roadmap, managing technical backlog, and ensuring operational resilience, compliance, and continuous improvement. It combines product ownership with strong involvement in production operations and enterprise-scale automation environments. 🗂️ Requirements: 3–7 years experience as Technical Product Owner, Product Manager, or senior engineering/operations role, Hands-on experience with enterprise workflow automation and orchestration, Experience managing technical backlog with epics, stories, and acceptance criteria, Experience prioritizing technical debt and delivering measurable outcomes, Experience in production operations (incident, problem, change management), Knowledge of monitoring, capacity planning, and system resilience, Experience working in regulated environments with risk and control frameworks, Understanding of security and compliance requirements, Fluent English, Legal right to work in the EU 📃 Skills: Automation, Orchestration, Agile, Scrum, OKR, KPI, SLA, Monitoring, CapacityPlanning, Resilience, Compliance, Security, IncidentManagement, ProblemManagement, ChangeManagement, Workflow, FinTech 🏢 Description: Unleash Innovation — Drive Digital Transformation in Service Orchestration & Automation! Krakow-based opportunity with a hybrid work model (up to 3 remote days per week). As a Mid-Level Technical Product Owner for Service Orchestration & Automation , you will be working for our client, a leading financial institution committed to transforming its operational capabilities. You will own the end-to-end lifecycle and success of HSBC's orchestration platform, shaping how complex business processes are automated and integrated across the organization. This role offers a unique chance to influence enterprise-level solutions that enhance operational resilience, compliance, and customer experience, fostering your growth at the forefront of FinTech innovation. Your main responsibilities: Own the capability vision, outcomes, and roadmap, ensuring alignment across build, run, and continuous improvement phases. Manage demand intake, prioritize stakeholder needs, and balance feature delivery with platform health, resilience, and security. Define and monitor measurable outcomes (OKRs/KPIs/SLAs), driving data-driven continuous improvement. Ensure work is well-defined through epics/stories with clear acceptance criteria and NFRs, employing agile/lean practices. Collaborate with operations and service management to enhance incident, problem, and change management processes. Lead stakeholder communication during major incidents and oversee post-incident review processes. Ensure platform compliance aligns with HSBC’s Risk & Controls Framework and regulatory standards. Understand customer journeys to improve onboarding times and usability via standards and self-service initiatives. You're ideal for this role if you have: 3–7 years of experience as a Technical Product Owner, Product Manager, or in senior engineering/operations roles with strong product ownership. Hands-on knowledge of enterprise workflow automation and orchestration concepts in large-scale environments. Proven ability to manage a technical backlog with clear epics/stories, prioritize technical debt, and deliver outcomes. Solid experience in production operations: incident/problem/change management, monitoring, capacity planning, and resilience. Background working in regulated environments with a strong sense of risk, controls, audit, and security requirements. Excellent stakeholder management skills, bridging communication between engineers, operations, architecture, and senior leadership. It is a strong plus if you have: Certifications or experience in Agile, Scrum, or similar project management methodologies. Knowledge of financial services or banking industry standards. Language Required for the role : Fluent English, with excellent communication skills. Eligibility to work in Europe : Only candidates with an existing legal right to work in the European Union will be considered for this role. #MAKEYourCareerBETTER Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.

🏢 Summary: Role of Senior Technical Product Owner responsible for development of a distributed algorithmic trading system for cryptocurrency exchanges. The position combines product ownership with strong backend engineering expertise and close collaboration with Quant and DevOps teams. Focus on system performance, scalability, reliability, and technical roadmap in an Agile environment. 🗂️ Requirements: Minimum 4 years commercial experience as Product Owner (at least 2 projects), Minimum 2 years backend experience as developer, tech lead or engineering manager, Experience working with system architecture and technical dependencies, Experience in prioritizing across Dev, Business and DevOps, Technical education, Fluent Polish (spoken and written), Experience with trading systems or low-latency systems 📃 Skills: Agile, Backend, Architecture, Trading, HFT, DevOps, Crypto, Scalability, Performance, Roadmap, Backlog 🏢 Description: Szukamy Technicznego Product Ownera z backendowym doświadczeniem inżynierskim, który będzie odpowiadać za rozwój rozproszonego systemu algorytmicznego tradingu na giełdach kryptowalut. Senior Technical Product Owner (Algo-Trading/ Crypto) Miejsce pracy: Warszawa, ul. Giełdowa 5, budynek LIXA D (praca stacjonarna) Czego oczekujemy: Min. 4 lata doświadczenia komercyjnego jako Product Owner (w min. 2 projektach); Min. 2 lata doświadczenia jako: developer/ tech lead/ engineering manager na backendzie; Umiejętności pracy z zespołami technicznymi na poziomie architektury i kompromisów technicznych (np. łączenia zależności pomiędzy komponentami systemu); Doświadczenia w ustalaniu priorytetów na styku Dev/ Biznes/ DevOps; Biegłej znajomość języka polskiego w mowie i piśmie; Wykształcenia technicznego; Mile widziana znajomość systemów trading-owych, oraz systemów pracujących z niskimi opóźnieniami (np. High Frequency Trading, Real Time Biding). Zakres zadań: Odpowiedzialność za backlog oraz roadmapę produktu; Zarządzanie zespołem produktowym i koordynacja jego pracy; Proponowanie nowych rozwiązań oraz inicjowanie usprawnień technicznych; Ścisła współpraca z zespołami Quant (trading data science) oraz DevOps; Wsparcie decyzji w obszarach wydajności, skalowalności i niezawodności systemu; Zarządzanie rozwojem produktu w metodyce Agile, w tym planowanie i realizacja wdrożeń; Świadome zarządzanie ryzykiem w systemie tradingowym. Dlaczego warto? Technologia jest produktem - praktycznie brak „biznesowego teatru”; Realny wpływ na system o wysokiej złożoności i odpowiedzialności; Praca blisko ludzi technicznych i decyzji, które mają znaczenie. Ponadto: Wszyscy pracownicy, niezależnie od stażu pracy, mają dostęp do pakietu prywatnej opieki medycznej LuxMed, który w całości opłaca firma; Płatne przerwy; Pracujemy w nowoczesnym biurze w centrum Warszawy o dogodnym dojeździe komunikacją miejską; Choć nie jesteśmy korporacją i panuje u nas nieformalna atmosfera to kluczem naszej silnej pozycji na rynku jest wysoce profesjonalna postawa oraz zaangażowanie naszych teamów; Zapewniamy pełne wdrożenie z wykorzystywanych technologii oraz systemów; Jesteśmy otwarci na współpracę z osobami z różnych części Polski, dlatego wspieramy ich relokację do Warszawy poprzez pakiet relokacyjny; Inwestujemy w rozwój zawodowy. Posiadamy budżet szkoleniowy, z którego każdy pracownik może skorzystać po okresie próbnym; Wszyscy pracownicy, niezależnie od stażu pracy i formy zatrudnienia, mają dostęp do pakietu prywatnej opieki medycznej Lux Med, który w całości opłaca firma; Każdego roku organizujemy weekendowy wyjazd integracyjny, który jest pełen różnorodnych atrakcji, tak aby każdy mógł się dobrze bawić i zrelaksować; Mamy "Pizza Fridays" oraz często organizujemy wyjścia integracyjne; Nie mamy dress code'u; Jesteśmy otwarci na pomysły i inicjatywny naszych pracowników takich jak: akcje charytatywne, benefity, itp.; Dbamy o zdrowie, dlatego od poniedziałku do piątku mamy owoce w firmie. Zainteresowała Cię? Prześlij do nas swoje CV - chętnie Cię poznamy! Powyższe ogłoszenie należy interpretować jako dotyczące warunków zatrudnienia w przypadku umowy o pracę. Dopuszczamy jednak możliwość nawiązania współpracy w innej formie prawnej (np. umowa B2B lub umowa zlecenia) — wyłącznie na wniosek kandydata, po indywidualnym ustaleniu warunków oraz dostosowaniu zakresu obowiązków i odpowiedzialności do charakteru wybranej formy współpracy. Każdy przypadek takiej współpracy jest analizowany indywidualnie, z poszanowaniem przepisów prawa pracy oraz zasad równego traktowania kandydatów. Informujemy, że Administratorem danych jest spółka Match-Trade Technologies sp. z o.o. z siedzibą w Warszawie (01-211), ul. Giełdowa 5, wpisana do rejestru przedsiębiorców Krajowego Rejestru Sądowego pod numerem: 0000749554 (dalej jako "Administrator"). Administrator powołał Inspektora Ochrony Danych. Masz prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania, prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych oraz wniesienia skargi do organu nadzorczego. Dane osobowe przetwarzane będą w celu realizacji procesu rekrutacji zgodnie z art. 6 ust. 1 lit. a, b, c i f Rozporządzenia Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (ogólne rozporządzenie o ochronie danych). Odmowa podania danych obowiązkowych może skutkować brakiem możliwości przeprowadzenia procesu rekrutacji. Administrator przetwarza dane obowiązkowe na podstawie ciążącego na nim obowiązku prawnego, zaś w zakresie danych dodatkowych podstawą przetwarzania jest zgoda. Dane osobowe będą przetwarzane do czasu zakończenia postępowania rekrutacyjnego i przez okres możliwości dochodzenia ewentualnych roszczeń, a w przypadku wyrażenia zgody na udział w przyszłych postępowaniach rekrutacyjnych - do czasu wycofania tej zgody. Zgoda na przetwarzanie danych osobowych może zostać wycofana w dowolnym momencie, wysyłając prośbę na: rekrutacje@match-trade.com. Pełny tekst polityki prywatności dla procesu rekrutacji znajduje się TUTAJ. Procedura zgłoszeń naruszeń prawa i podejmowania działań następczych - [LINK] , polityka prywatności - [LINK] .

🏢 Summary: Technical Solutions Manager responsible for onboarding enterprise customers by leading complex data migrations and building integrations into the platform. The role focuses on designing and executing end-to-end ETL processes, developing SQL and Python-based automation, and collaborating cross-functionally to ensure successful implementations. You will work hands-on with large, complex datasets and create scalable integration solutions to support workflow automation. 🗂️ Requirements: 6+ years of experience in data modeling and/or data migration with complex datasets, 4+ years of experience working directly with enterprise clients, Proven ability to write complex SQL queries, Proven ability to write Python scripts from scratch, Experience building bi-directional integrations between external and internal systems, Experience designing and optimizing end-to-end ETL processes, Familiarity with relational databases (PostgreSQL, MySQL, SQL Server, or Oracle), Experience managing multiple complex data projects simultaneously 📃 Skills: SQL, Python, ETL, PostgreSQL, MySQL, SQLServer, Oracle, DataModeling, DataMigration, DataPipelines, Integrations, SaaS 🏢 Description: About the role: As a Technical Solutions Manager your primary responsibility will be getting our Enterprise customers successfully onboarded onto the Medallion platform. You will directly build integrations, migrate large data into Medallion and develop documentation and tools to make these processes more efficient as the business grows. As part of your role, you will engage hands-on with customers during a critical phase in their customer journey and collaborate with colleagues in Customer Success, Operations, EPD, and Sales. You will work with complex and varied client data models, quickly assess data quality, and build tailored solutions to meet each client's migration needs. You will also build evergreen integrations between internal and external systems to support workflow automation. This role reports to the Head of Technical Solutions. Base compensation may land between $110,000-$140,000. In addition to base salary, equity and benefits are offered as part of the total compensation package. Responsibilities: - Support largest customers to strategize how they will migrate their existing data to the platform - Own the end-to-end data migration process, including data extraction from legacy systems, cleansing, transformation, and loading into target platforms - Engage directly with clients or stakeholders to gather data requirements, resolve data discrepancies, and communicate migration progress or risks - Become the SME on customers' data while tracking milestones throughout the implementation - Build evergreen integrations from scratch to support the automation of workflows - Write SQL queries for data extraction, transformation, and reporting, with a focus on clean, maintainable code - Work with complex and varied client data models, quickly assess data quality, and build tailored solutions to meet each client's migration needs - Set customer expectations and timelines, perform data validation, and migrate complex datasets into the platform - Identify blockers that could delay an implementation and partner with internal and external teams to resolve them - Build Python-based automation scripts for data ingestion, transformation, reconciliation, and migration validation - Partner with the EPD team to productize repetitive aspects of implementations that can be automated Requirements: - 6+ years of experience in data modeling and/or migration, ideally with complex data sets - 4+ years of experience working directly with enterprise clients - Proven experience writing complex SQL queries and Python scripts, not just modifying existing code - Ability to build bi-directional integrations between external and internal platforms - Ability to design, build, and optimize queries and data pipelines end-to-end, including ETL processes - Familiarity with relational databases (PostgreSQL, MySQL, SQL Server, or Oracle) in a migration or data pipeline context - Experience coordinating multiple complex data projects simultaneously

🏢 Summary: Technical Product Manager role leading end-to-end delivery of AI and LLM-powered solutions integrated with SAP enterprise systems. Responsible for translating business needs into technical execution, coordinating cross-functional teams, and ensuring successful deployment from POC to MVP. Focused on integrating AI solutions within complex SAP landscapes and multi-component architectures. 🗂️ Requirements: 5+ years in product management, technical program management, or engineering leadership, Strong understanding of GenAI, LLMs, AI agents, vector databases, Experience integrating AI solutions with SAP (S/4HANA, ECC, BTP), Experience with SAP data extraction and API/OData integrations, Ability to document technical requirements and data flows, Experience coordinating complex technical deliveries, Stakeholder management with senior executives 📃 Skills: GenAI, LLM, SAP, S/4HANA, ECC, BTP, OData, APIs, VectorDB, AI, POC, MVP 🏢 Description: Technical Product Manager – AI / SAP Integration Role Overview: We are seeking a Technical Product Manager to drive AI- and LLM-powered solutions from concept to deployment. You will act as the owner of AI initiatives, translating business goals into technical execution, coordinating cross-functional teams, and keeping stakeholders aligned throughout the lifecycle. Key Responsibilities: Lead end-to-end delivery of AI/LLM use cases, from requirements and POCs to MVPs. Integrate AI solutions with enterprise systems, including SAP (S/4HANA, ECC, SAP BTP), aligning with existing processes and architecture. Collaborate closely with business stakeholders, providing updates, demos, and maintaining transparent communication. Document technical and business requirements, including data flows, transformations, and AI outputs. Coordinate developers, architects, designers, and data teams to ensure solutions meet expectations. Manage multiple initiatives simultaneously, prioritizing effectively and ensuring smooth execution. Support operational readiness until formal support structures are in place. Qualifications & Experience: 5+ years in product management, technical program management, or engineering leadership. Solid technical understanding of GenAI / LLMs, multi-component architectures, AI agents, and vector databases. Experience integrating AI solutions with SAP, including data extraction, API/OData integrations, and working with SAP functional/technical teams. Exceptional stakeholder management skills and ability to communicate effectively with senior executives. Proven track record coordinating complex technical deliveries and removing roadblocks proactively.

🏢 Summary: Fixed-term Content Operations Coordinator role supporting daily operational processes across music, video, and podcast supply chains, ensuring catalog availability and resolving complex ingestion and ticketing issues. The position focuses on troubleshooting, stakeholder coordination, process improvement, and operational excellence within a global, cross-functional environment. 🗂️ Requirements: Proficiency in English, Experience with CRM tools (e.g. Salesforce, Zendesk), Minimum 2 years experience in music, podcast, digital services, or large-scale tech operations, Experience handling high-volume ticketing workflows, Ability to troubleshoot ingestion and curation issues, Understanding of metadata management and industry standards (e.g. DDEX, RSS), Experience working with global and asynchronous workflows, Ability to manage escalations and time-sensitive requests 📃 Skills: Salesforce, Zendesk, CRM, DDEX, RSS, Metadata, Ticketing, Ingestion, AI, Automation 🏢 Description: Content Operations Coordinator We are looking for a Content Operations Coordinator based in Stockholm to join our global team. The client Content Operations provides daily operational support for the Music, Video, and Podcast journey through the company supply chain. We work closely with content partners and internal stakeholders to ensure the catalog is available to the client users around the world. The team collaborates cross-functionally with Product, Tech, Licensing, Commercial Partnerships, Trust & Safety, Customer/Creator Support, and other teams to develop effective and scalable solutions and initiatives. The focus of this role will be to contribute to the team’s core responsibilities. We currently have a presence in Singapore, Mumbai, Dubai, Spain, London, Helsinki, Austin, Vegas, Florida, and Los Angeles that enables our Global Team coverage. What You’ll Do Review & process a variety of complex incoming requests Daily responsibilities in resolving a large volume of tickets Interprets daily operational issues and escalates accordingly Troubleshoot ingestion and curation related issues and assess findings and solutions with a variety of internal and external stakeholders. Support the team with projects, research and information gathering. Liaise with our content providers and internal teams. Contribute to improving processes, and documentation regarding the handling of incoming requests Support the team executing priority initiatives. Who You Are You are proficient in English (Proficiency in Spanish or Portuguese is a plus but not required) You have experience working in customer relationship management tools (e.g. Salesforce, Zendesk, etc.) You have at least 2 years of experience in the music and/or podcast industry and/or have experience working with digital service providers, or experience in operations in a large scale tech company. You have excellent communication skills You are able to meet deadlines and complete tasks efficiently, and can adapt to changing priorities You are motivated to continuously improve work methods. You can contribute to delivery of internal initiatives and projects, with good attention to detail You are adaptable and quick to learn in a changing environment. You are comfortable with asynchronous and global workflows. You are comfortable with a fast paced environment You are comfortable managing escalations and time sensitive asks/requests A plus is if you have an understanding of metadata management and industry standards, such as DDEX, RSS, etc Experience with AI automation, agentic solutions, or AI technologies is a plus but not required Other Details Start date: 15/06/2026 and End date: 14/12/2026.

🏢 Summary: Technical Writer role focused on creating and maintaining clear, user-focused documentation for mission-critical software systems in secure federal environments. The position involves collaborating with engineers and stakeholders to translate complex technical concepts into accessible content and managing documentation lifecycles end-to-end. This role requires experience in technical writing within regulated environments and eligibility for Public Trust clearance. 🗂️ Requirements: US Citizenship, Ability to obtain Public Trust clearance, Bachelor's degree in English, Communications, Technical Writing, Computer Science, Information Systems or related field (or equivalent experience), 5+ years of technical writing or documentation development experience in a technical environment, Experience documenting software systems or enterprise applications, Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Visio), Ability to manage documentation lifecycle from draft to publication 📃 Skills: TechnicalWriting, MicrosoftWord, PowerPoint, Excel, Visio, Confluence, SharePoint, SDLC, Agile 🏢 Description: Client Requirements: applicants MUST BE US Citizens and be able to obtain Public Trust clearance About the Role CTG is seeking a Technical Writer to develop clear, accurate, and user-focused documentation for mission-critical systems and applications. This role is ideal for a detail-oriented communicator who can translate complex technical concepts into accessible content for both technical and non-technical audiences in secure and regulated environments. You Will Get To - Develop and maintain user manuals, guides, online help content, and process documentation. - Collaborate with engineers, product teams, and subject matter experts to translate technical concepts into clear, user-friendly documentation. - Create technical specifications, training materials, reports, and presentation content. - Manage documentation projects end-to-end, including planning, writing, editing, and publication. - Review and edit content for clarity, consistency, accuracy, and adherence to style guidelines. - Update and maintain documentation based on system changes, user feedback, and release cycles. - Support usability testing efforts to ensure documentation meets end-user needs. - Communicate updates, findings, and project status to stakeholders and business users. Who You Are - A strong communicator who can simplify complex technical concepts into clear, structured documentation. - Highly organized with the ability to manage multiple documentation projects simultaneously. - Detail-oriented with strong editing, proofreading, and quality assurance skills. - Comfortable working in fast-paced, cross-functional environments with engineers and stakeholders. - Able to operate independently while maintaining alignment with team goals and deadlines. Qualifications - Bachelor's degree in English, Communications, Technical Writing, Computer Science, Information Systems, or a related field (or equivalent experience). - 5+ years of professional experience in technical writing, documentation development, or content management in a technical environment. - Proficiency with Microsoft Office Suite including Word, PowerPoint, Excel, and Visio. - Experience developing documentation for software systems, processes, or enterprise applications. - Strong writing, editing, proofreading, and documentation structuring skills. - Ability to manage documentation lifecycles from draft through publication. Nice to Have - Basic understanding of graphic design and multimedia tools. - Experience working in government or government contractor environments. - Familiarity with documentation tools such as Confluence, SharePoint, or similar platforms. - Experience working with classified or sensitive information environments. - Understanding of software development lifecycles (SDLC) or Agile environments. - Experience creating diagrams, process flows, or technical illustrations. Salary We are committed to offering a competitive salary for this position, with an estimated range of $75k–$115k annually. Please note that this range is intended to provide a general idea of what to expect. The final offer may vary based on experience, skills, and other factors. Full Time Employee Benefits - Remote Work (Hybrid roles will be specified in the job post) - Competitive Compensation Package - Medical, Dental, and Vision - Life Insurance, Short/Long Term Disability - Employee Assistance Program - 401(k) with 4% matching - Liberal PTO vacation policy - Generous Annual Continuing Education - Annual Wellness Budget - Bonus Incentive Programs (Employee referrals and performance-based rewards)

🏢 Summary: The offer is for a Tooling Lead / Technical Product Owner to drive selection, implementation, and optimization of SaaS tools supporting procurement, logistics, commercial, and data processes in a large FMCG organization. The role focuses on SaaS-first strategy, minimal customization, ERP integrations, and leading end-to-end tooling implementations. You will oversee vendor selection, integrations, data migrations, and ensure effective operational adoption of implemented solutions. 🗂️ Requirements: Minimum 4–5 years experience as Technical Product Owner or Tooling Lead, Experience in SaaS tools selection and implementation, Experience with ERP integrations (SAP or similar), Ability to perform fit/gap analysis, Experience in vendor selection and cooperation, Experience in system integrations and data migrations, Experience in retail, FMCG, logistics, or procurement environments 📃 Skills: SaaS, ERP, SAP, CRM, MDM, Integrations, DataMigration, FitGap, Procurement, Logistics 🏢 Description: Wspólnie z naszym partnerem biznesowym poszukujemy osoby na stanowisko Tooling Lead / Technical Product Owner do pracy przy strategicznej transformacji operacyjnej i technologicznej w jednej z największych organizacji działających w obszarze dystrybucji produktów FMCG w Polsce. Projekt koncentruje się na wyborze, wdrażaniu oraz rozwoju narzędzi wspierających procesy zakupowe, logistyczne, komercyjne oraz zarządzanie danymi, z naciskiem na podejście SaaS first , minimalną customizację oraz szybkie osiąganie efektów biznesowych. 💡 TWOJA ROLA: Inwentaryzacja oraz ocena istniejących narzędzi funkcjonujących w organizacji pod kątem ich efektywności oraz dopasowania do potrzeb biznesowych. Analiza rynku oraz rekomendowanie rozwiązań w podejściu buy > build z naciskiem na wykorzystanie gotowych narzędzi typu SaaS . Prowadzenie procesu wyboru dostawców oraz udział w negocjacjach dotyczących wdrożeń i współpracy technologicznej. Definiowanie wymagań narzędziowych wspólnie z zespołami biznesowymi oraz Technical Product Ownerami. Dostosowywanie organizacji do standardów wdrażanych narzędzi tam, gdzie jest to biznesowo uzasadnione. Dostosowywanie organizacji do standardów wdrażanych narzędzi tam, gdzie jest to biznesowo uzasadnione. Nadzór nad wdrożeniami obejmującymi integracje, migracje danych oraz konfigurację rozwiązań. Przekazanie wdrożonych narzędzi do operacyjnego wykorzystania przez zespoły biznesowe. Minimalizacja zakresu customizacji oraz kontrola dostosowań wdrażanych rozwiązań. 🔍 CZEGO OCZEKUJEMY OD CIEBIE? Minimum 4-5 lat doświadczenia na stanowisku Technical Product Owner/Tooling Lead. Pragmatycznego podejścia i stawiania na sprawdzone rozwiązania zamiast budowania systemów od podstaw. Umiejętności szybkiej oceny dopasowania narzędzia do potrzeb biznesowych w modelu fit/gap analysis . Znajomości rynku rozwiązań SaaS wspierających procesy zakupowe, logistyczne, komercyjne lub CRM. Doświadczenia w integracjach z systemami ERP (w szczególności SAP lub podobnymi rozwiązaniami). Umiejętności współpracy z dostawcami oraz egzekwowania realizacji uzgodnionych deliverables. Doświadczenia we wdrożeniach narzędzi w obszarze retail / FMCG / logistyki / zakupów . Mile widziane: Znajomość procesów zakupowych, logistycznych lub zarządzania danymi produktowymi. Znajomość środowisk o wysokiej skali operacyjnej i rozproszonej strukturze biznesowej. Doświadczenie w transformacjach operacyjnych lub cyfrowych w dużych organizacjach. Doświadczenie w pracy z rozwiązaniami CRM lub Master Data Management. ✨OFERUJEMY: 🤖 Nowoczesny proces rekrutacji z AI Rekruterem (AIR) - podczas aplikacji możesz odbyć rozmowę z wirtualnym rekruterem 24/7, bez czekania na telefon, z natychmiastowym feedbackiem i możliwością powtórzenia rozmowy (liczy się ostatnia wersja). Finalną decyzję zawsze podejmuje Rekruter Connectis. Uczestnictwo w spotkaniach integracyjnych oraz meetupach technologicznych, umożliwiających dzielenie się wiedzą i doświadczeniem. Możliwe okazjonalne (raz na miesiąc) spotkania w biurze w Warszawie lub Łodzi, ewentualnie do uzgodnienia Bydgoszcz. Wsparcie dedykowanej osoby kontaktowej z Connectis, dostępnej w celu pomocy w sprawach związanych z projektem. Rozwój kariery i długofalową współpracę w firmie o ugruntowanej pozycji na rynku. Praca w modelu hybrydowym - Warszawa (2 dni z biura, 3 dni zdalnie / tyg.) . 5000 PLN za polecenie znajomych do naszych projektów. Dostęp do najnowszych technologii i narzędzi pracy. Szybki i zdalny proces. Dziękujemy za wszystkie zgłoszenia. Pragniemy poinformować, że skontaktujemy się z wybranymi osobami. 12848/MG

🏢 Summary: B2B contract role for a Technical Product Owner responsible for leading the development of an enterprise data platform that collects, processes and exposes transactional data for a global organization. The position combines business and technical ownership, including roadmap management, backlog prioritization and close collaboration with architecture and development teams in an international environment. The work is fully remote with daily cooperation with North American stakeholders. 🗂️ Requirements: Minimum 5 years of experience as Technical Product Owner, Product Owner, Business Analyst or similar role, Experience in enterprise projects or complex product development, Experience in leading refinements, workshops and technical discussions, Knowledge of Microsoft Azure, Understanding of system architecture, integrations, APIs and backend solutions, Experience in backlog management and defining requirements, user stories and acceptance criteria, Fluent English (C1 level), Availability to work 14:00–22:00 or 15:00–23:00 📃 Skills: Azure, API, Backend, Architecture, Integrations, Agile, Scrum 🏢 Description: W ITLT pomagamy naszym zaprzyjaźnionym firmom przekształcać ambitne pomysły w cyfrową rzeczywistość. Z nastawieniem na wyzwania, ciekawość technologii i zwinność współtworzymy wyjątkowe rozwiązania IT i zapewniamy doświadczone osoby eksperckie, które pomagają przyspieszać cyfrową transformację. Aktualnie poszukujemy profilu na stanowisko: Technical Product Owner Informacje organizacyjne: Forma współpracy: kontrakt b2b, zaangażowanie długofalowe Stawka: 140 - 170 PLN netto + Vat/h Tryb realizacji usług: 100% zdalnie Sektor: energetyczny/paliwowy Projekt: dołączysz do zespołu rozwijającego nowoczesną platformę danych klasy enterprise, odpowiedzialną za gromadzenie, przetwarzanie i udostępnianie danych transakcyjnych na potrzeby globalnej organizacji. Poszukujemy osoby, która połączy perspektywę biznesową z techniczną i przejmie wiodącą rolę w rozwoju produktu. Język angielski: wymagany na poziomie umożliwiającym swobodną komunikację (min. C1,  współpraca w międzynarodowym środowisku) Godziny pracy: praca w godzinach 14:00–22:00 / 15:00-23:00, ze względu na codzienną współpracę z zespołami i stakeholderami z Ameryki Północnej Zakres zadań: Odpowiedzialność za rozwój i realizację roadmapy strategicznej platformy danych o kluczowym znaczeniu dla organizacji Prowadzenie kluczowych spotkań projektowych, w tym refinementów i dyskusji technicznych, oraz współpraca z biznesem, architekturą i zespołem developerskim w celu przekładania wymagań biznesowych na rozwiązania techniczne Zarządzanie backlogiem produktu, definiowanie priorytetów oraz dbanie o wysoką jakość wymagań, user stories i kryteriów akceptacji Koordynacja współpracy pomiędzy zespołami, systemami oraz dostawcami w środowisku o wielu zależnościach Zapewnianie zgodności dostarczanych rozwiązań z architekturą korporacyjną, standardami jakości danych oraz długoterminową strategią rozwoju platformy Identyfikowanie ryzyk, monitorowanie postępów prac oraz wspieranie terminowej realizacji inicjatyw Budowanie relacji i regularna współpraca z międzynarodowymi interesariuszami Oczekiwania: Min. 5 lat doświadczenia na stanowisku Technical Product Ownera, Product Ownera, Business Analyst lub w podobnej roli łączącej obszar biznesowy i techniczny Doświadczenie w prowadzeniu złożonych projektów lub rozwoju produktów w środowisku enterprise Doświadczenie w prowadzeniu refinementów, warsztatów oraz dyskusji technicznych z udziałem biznesu, architektów i zespołów developerskich Dobra znajomość Microsoft Azure Znajomość zagadnień związanych z architekturą systemów, integracjami, API i rozwiązaniami backendowymi Doświadczenie w zarządzaniu backlogiem produktu oraz definiowaniu wymagań, user stories i kryteriów akceptacji Samodzielność, odpowiedzialność i proaktywne podejście Wysoko rozwinięte kompetencje interpersonalne i umiejętność efektywnej komunikacji Biegła znajomość języka angielskiego Mile widziane: Doświadczenie w projektach związanych z platformami danych, integracją danych lub systemami transakcyjnymi Znajomość branży retail oraz systemów POS Oferujemy: Długofalowa stabilna współpraca w oparciu o kontrakt B2B Szansa na rozwój w dużej strukturze, bezpośredni kontakt z Managerem zespołu Praca w firmie, w której IT jest dojrzałe i globalne, a metodyki zwinne są respektowane Duża swoboda pracy zdalnej Dopłata do karty MultiSport oraz ubezpieczenia Sprawny proces rekrutacyjny (wideokonferencja), maksymalnie 2 spotkania online (pierwsze z kimś z zespołu, drugie z Managerem) Agencja zatrudnienia - nr certyfikatu 14181

🏢 Summary: Shift-based Technical Support Engineer role focused on diagnosing and resolving complex production issues in a global SaaS clinical AI platform. The position bridges customers and engineering, leading incident response, troubleshooting distributed systems, and ensuring platform reliability. Ideal for candidates experienced in production support, SQL-based investigation, and working in fast-paced, customer-facing technical environments. 🗂️ Requirements: 2+ years in Technical Support, Production Support, Technical Operations, or similar customer-facing technical role, Strong troubleshooting and analytical skills in production environments, Proficiency in SQL for data investigation and root cause analysis, Ability to analyze system behavior across distributed systems and application layers, Experience collaborating with Engineering teams to escalate and resolve issues, Ability to handle production incidents, alerts, and time-sensitive customer-impacting issues, Availability for shift-based work including evenings, weekends, and holidays, Ability to conduct live troubleshooting sessions with customers 📃 Skills: SQL, APIs, REST, Datadog, Grafana, NewRelic, Python, Bash, AWS, GCP, Azure, Salesforce, Jira, Atlassian, Monday, Slack 🏢 Description: About this role We are looking for a customer-obsessed Technical Support Engineer who thrives at the intersection of customers, production systems, and engineering. In this role, you will act as a critical bridge between our customers and internal engineering teams diagnosing complex technical issues, coordinating production incident response, and helping ensure the reliability of our platform for customers around the world. You will investigate technical problems, analyze system behavior, respond to production alerts, and drive issues through to resolution while maintaining clear and proactive communication with customers and internal stakeholders. This role is ideal for someone who enjoys deep technical troubleshooting, working directly with production systems, and advocating for customers, while building strong expertise in a fast-paced SaaS environment. This is a shift-based role supporting our global customers, which may include Pacific Time business hours, evenings, weekends, and some holidays. Responsibilities Own Customer Impacting Issues - Serve as the primary technical owner for complex customer issues and escalations. - Investigate and resolve technical problems spanning multiple systems and services. - Provide clear, proactive communication to customers throughout the lifecycle of an issue. Coordinate Production Incident Response - Monitor and triage production alerts impacting customers or system reliability. - Coordinate incident response efforts across engineering and internal teams. - Ensure incidents are properly documented, communicated, and followed through to resolution. Troubleshoot Systems and Data - Diagnose issues using logs, system metrics, and SQL queries. - Analyze system behavior to identify root causes of production problems. - Escalate and partner with engineering teams to drive long-term fixes. Improve Reliability and Operational Excellence - Develop and maintain troubleshooting documentation, runbooks, and operational processes. - Identify recurring patterns and contribute to systemic improvements. - Help strengthen incident response and operational best practices as the organization scales. Enable the Broader Support Team - Share technical insights and best practices with colleagues. - Act as a technical resource within the Support organization. Impact You'll Have - Ensure platform reliability for customers worldwide by diagnosing and resolving complex production issues. - Serve as a critical bridge between customers and engineering, bringing technical insight and real-world production context to accelerate resolutions. - Strengthen our production support capabilities by improving troubleshooting processes, documentation, and incident response practices. - Help scale a modern, high-impact Support organization, contributing ideas that improve how we detect, investigate, and resolve issues as the company grows. Requirements - Exceptional communication skills with a customer-first mindset, capable of translating complex technical issues into clear and actionable insights. - A demonstrated ability to get on a call or have a remote session with a customer during less-than-optimal times, to troubleshoot and put them at ease. - 2+ years of experience in Technical Support, Production Support, Technical Operations, or a similar customer-facing technical role. - Strong troubleshooting and analytical skills, with the ability to quickly diagnose and resolve complex technical issues. - Proficiency in SQL for data investigation, troubleshooting, and root cause analysis within production environments. - Ability to analyze system behavior, investigate anomalies, and debug issues across distributed systems and application layers. - Experience partnering closely with Engineering teams to escalate issues, provide technical context, and drive timely resolution. - Comfortable operating in fast-paced production environments, including handling incidents, alerts, and time-sensitive customer-impacting issues. Nice to Have - Experience participating in incident response, production alerting, or on-call rotations in a live production environment. - Familiarity with observability, monitoring, and debugging tools used to investigate system performance and reliability issues. - Experience supporting or operating within SaaS or cloud-based platforms. - Working knowledge of support, collaboration, and ticketing tools such as Salesforce, Jira / Atlassian, Monday.com, or Slack. Bonus - Experience debugging API integrations, working with REST endpoints, request/response payloads, and authentication mechanisms. - Comfort analyzing application logs, system metrics, and traces to diagnose production issues. - Familiarity with modern observability and monitoring platforms such as Datadog, Grafana, or New Relic. - Basic scripting or automation skills (Python, Bash, or similar) to streamline investigations or repetitive support workflows. - Exposure to cloud infrastructure platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure. What we offer: - A range of medical, dental and vision benefits - Stock options for all full-time employees - Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met. - A 401(k) plan with company match, life insurance, plus long- and short-term disability - The opportunity to directly improve medical care and impact patient outcomes

🏢 Summary: IT Operations Specialist role focused on supporting production systems, ensuring stable and secure software releases, and handling incident management in collaboration with development and release teams. The position involves monitoring, troubleshooting, and maintaining microservices-based environments using modern DevOps and containerization technologies. 🗂️ Requirements: Experience with Docker, Experience with Kubernetes, Experience with CI/CD tools (Jenkins), Experience with GitHub or Bitbucket, Hands-on experience with Kafka, Basic knowledge of SQL, Knowledge of LDAP, Kerberos, JWT, Knowledge of OpenSSL and keytool, Understanding of HTTPS, Experience with Splunk, Experience with Prometheus, InfluxDB, or Grafana, Understanding of microservices architecture 📃 Skills: Docker, Kubernetes, Jenkins, GitHub, Bitbucket, Kafka, SQL, LDAP, Kerberos, JWT, OpenSSL, keytool, HTTPS, Splunk, Prometheus, InfluxDB, Grafana, Microservices, PostgreSQL 🏢 Description: Job Description: We are looking for an IT Operations Specialist to support the maintenance and delivery of systems in a production environment. The role involves close collaboration with development and release teams to ensure stable and secure system operations. Responsibilities: Supporting Release Management in delivering software to the production environment Monitoring, investigating, and resolving issues in production systems Handling incidents and performing root cause analysis (RCA) Acting as L2 support for incident management Requirements (must-have): Experience with Docker and Kubernetes Familiarity with CI/CD tools such as Jenkins Experience with code repositories: GitHub or Bitbucket Hands-on experience with Kafka Basic understanding of SQL Knowledge of authentication and authorization mechanisms (LDAP, Kerberos, JWT) Understanding of cryptography tools (OpenSSL, keytool) Knowledge of secure communication protocols (HTTPS) Experience with logging tools (Splunk) Familiarity with monitoring and alerting tools (Prometheus, InfluxDB, Grafana) Understanding of microservices architecture Good interpersonal and communication skills Nice to have: Experience with PostgreSQL What we offer: Opportunity to work with modern technologies Involvement in large-scale, impactful projects Professional growth and development opportunities Collaboration within an experienced and supportive team