June 9, 2026

Junior Content Operations Coordinator

Junior • On-site

Stockholm, Sweden

Content Operations Coordinator

We are looking for a Content Operations Coordinator based in Stockholm to join our global team. The client Content Operations provides daily operational support for the Music, Video, and Podcast journey through the company supply chain. We work closely with content partners and internal stakeholders to ensure the catalog is available to the client users around the world. The team collaborates cross-functionally with Product, Tech, Licensing, Commercial Partnerships, Trust & Safety, Customer/Creator Support, and other teams to develop effective and scalable solutions and initiatives. The focus of this role will be to contribute to the team’s core responsibilities. We currently have a presence in Singapore, Mumbai, Dubai, Spain, London, Helsinki, Austin, Vegas, Florida, and Los Angeles that enables our Global Team coverage.

What You’ll Do

  • Review & process a variety of complex incoming requests

  • Daily responsibilities in resolving a large volume of tickets

  • Interprets daily operational issues and escalates accordingly

  • Troubleshoot ingestion and curation related issues and assess findings and solutions with a variety of internal and external stakeholders.

  • Support the team with projects, research and information gathering.

  • Liaise with our content providers and internal teams.

  • Contribute to improving processes, and documentation regarding the handling of incoming requests

  • Support the team executing priority initiatives.

Who You Are

  • You are proficient in English (Proficiency in Spanish or Portuguese is a plus but not required)

  • You have experience working in customer relationship management tools (e.g. Salesforce, Zendesk, etc.)

  • You have at least 2 years of experience in the music and/or podcast industry and/or have experience working with digital service providers, or experience in operations in a large scale tech company.

  • You have excellent communication skills

  • You are able to meet deadlines and complete tasks efficiently, and can adapt to changing priorities

  • You are motivated to continuously improve work methods.

  • You can contribute to delivery of internal initiatives and projects, with good attention to detail

  • You are adaptable and quick to learn in a changing environment.

  • You are comfortable with asynchronous and global workflows.

  • You are comfortable with a fast paced environment

  • You are comfortable managing escalations and time sensitive asks/requests

  • A plus is if you have an understanding of metadata management and industry standards, such as DDEX, RSS, etc

  • Experience with AI automation, agentic solutions, or AI technologies is a plus but not required

Other Details

Start date: 15/06/2026 and End date: 14/12/2026.

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It requires collaboration within cross-functional teams to maintain and optimize web content performance. 🗂️ Requirements: Experience with content management and digital best practices, Hands-on experience with Adobe Experience Manager (AEM), Experience with web publishing tools and CMS platforms, Knowledge of SEO and SEM principles, Understanding of web analytics and optimisation, Knowledge of accessibility and UX/UI standards, Ability to troubleshoot CMS and website technical issues, Experience with project management tools such as Jira or Confluence 📃 Skills: AEM, CMS, SEO, SEM, Analytics, UX, UI, Accessibility, Ecommerce, Jira, Confluence, Optimization, Troubleshooting, Web 🏢 Description: Content Management Administrator Ref. 24354 Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Your career opportunity The Content Studio sits within Customer and Marketing and is responsible for managing HSBC’s public websites (PWS) for Wealth and Personal Banking (WPB) globally and secure content on multiple platforms. The Content Management Administrator is responsible for updating the PWS and other platforms according to briefs provided by market stakeholders. As part of a regional team covering EMEA (and ASP & US depending on staffing volumes), the role holder will be required to work effectively under direction of the local site lead and ultimately the Global Head of Content and Governance to create compelling and engaging content to drive customer engagement and acquisition. While this is not a developer role, the role holder will also be required to troubleshoot and facilitate the resolution of issues with the PWS, or the content management system (AEM) and so technical knowledge is advantageous. This role will be required to support Out of Hours changes (business critical work that may need to be made outside of normal office hours). What you’ll do Build collaborative relationships with relevant teams at a local, regional, and global level. Build customer focused, engaging content in our Content Management System (CMS) according to supplied briefs. Ensure all content is accurate and adheres to copy and content standards. Troubleshoot and facilitate the resolution of technical issues with the PWS and/or content management system. Work effectively as part of a cross-functional team within GPWS and Content & Copy. Communicate effectively with stakeholders at a local, regional and global level. Proactively share best practice and knowledge around content management with relevant teams, providing insight and recommendations as appropriate. What you need to have to succeed in this role Experience and knowledge of delivering digital best practice in areas such as content management, e-commerce, content strategy, web analytics, SEO, SEM, optimisation, accessibility, and UX/UI. Experience of working with web publishing tools, content management systems (specific experience with Adobe Experience Manager is essential) and project management tools (Jira/Confluence or similar). Strong communication and stakeholder management skills, including the ability to communicate technical issues, resolve differences and influence stakeholders. Ability to troubleshoot and facilitate the resolution of technical issues. What we offer The pay range for this role is 10 000 PLN – 11 300 PLN (monthly, gross). Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance. We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing. Additional bonuses for recognition awards Multisport card Private medical care Life insurance One-time reimbursement of home office set-up (up to 800 PLN). Cafeteria platform Employee assistance program Additional contributions to PPK scheme Corporate parties & events CSR initiatives Nursery discounts Financial support with trainings and education Social fund Flexible working hours Free parking If your CV meets our criteria, you should expect the following steps in the recruitment process: Online behavioural test Telephone screen Interview with the hiring manager Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. If you have a need that requires accommodations or changes during the recruitment process, please let us know. We are looking to hire as soon as possible so don’t wait and apply now! You'll achieve more when you join HSBC. We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

Technology

itD

Project Coordinator III (6224)

Mid

Remote

San Jose, CA

🏢 Summary: Remote Project Coordinator III role focused on AI-powered project coordination, workflow automation, and internal web application development for entertainment content launches. The position involves building AI-assisted tools, coordinating cross-functional initiatives, and improving operational efficiency through automation and reporting systems. Candidates should have experience with AI development workflows, project coordination, and scalable web-based solutions. 🗂️ Requirements: 3+ years of experience in application development, AI-assisted development, project coordination, or related field, Experience with AI coding assistants and LLM-based development tools, Experience submitting code changes through structured code review workflows, Experience building and maintaining web applications or internal web platforms, Experience coordinating project deliverables, timelines, and cross-functional dependencies, Experience integrating AI into production workflows and development operations, Familiarity with project management systems and production tooling, Experience with automation architecture, system integrations, triggers, and workflow automation, Experience with agent-based workflows, prompt engineering, and AI code generation, Familiarity with Agile software development methodologies, Experience coordinating multi-track projects with internal and external development teams, Ability to work PST hours in a remote U.S.-based role, Direct W2 work authorization without sponsorship 📃 Skills: AI, LLM, Agile, Automation, Web, Workflows, Integrations, Prompting, Dashboards, Visualization, UX, JavaScript 🏢 Description: itD is seeking a Project Coordinator III to drive AI-powered project coordination and operational excellence across entertainment content launches by developing internal tooling, automating workflows, and coordinating cross-functional project execution. The ideal candidate will bring strong experience in AI-assisted application development, project coordination, and workflow automation, with a proven track record of delivering scalable web-based solutions, streamlining production processes, and supporting complex cross-functional initiatives. Location: Remote (U.S.) – PST working hours required Duration: 12 Months We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities - Develop and maintain internal web applications that surface project updates, milestone tracking, and status reporting using AI-assisted development workflows. - Utilize AI coding assistants to rapidly prototype, develop, and submit code changes that improve project management tools and operational efficiency. - Coordinate project workstreams across developers, content producers, and cross-functional stakeholders to ensure alignment on deliverables and timelines. - Build and maintain automation workflows that connect project tracking systems and content management platforms for real-time reporting. - Monitor application performance, validate data accuracy, identify issues, and coordinate resolution with development teams. - Track software defects, submit code fixes through established review workflows, and communicate project impacts to stakeholders. - Document project activities, maintain project documentation, and support onboarding for new workflows, AI tools, and platform enhancements. Internal Responsibilities - Attend regular internal practice community meetings. - Collaborate with your practice team on industry thought leadership. - Complete client case studies and learning material. - Build material to contribute to the Digital Transformation practice. - Attend internal networking events. - Work with leadership on career fast-track opportunities. Required Qualifications and Skills - 3+ years of experience in application development, AI-assisted development, project coordination, or a related field. - Experience using AI coding assistants and large language model (LLM)-based development tools. - Experience submitting code changes through structured code review workflows. - Experience building and maintaining web applications or internal web platforms. - Experience coordinating project deliverables, timelines, and cross-functional dependencies. - Experience integrating AI into production workflows and development operations. - Familiarity with project management systems and production tooling. - Experience with automation architecture, including system integrations, triggers, and workflow automation. - Experience with agent-based workflows, prompt engineering, and AI code generation. - Familiarity with Agile software development methodologies. - Experience coordinating multi-track projects involving internal and external development teams. Preferred Qualifications and Skills - Experience with UX, interaction design, or digital product design. - Background supporting entertainment, streaming, media, or production studio environments. - Bachelor's degree in Computer Science or a related technical field. - Experience developing AI-enabled dashboards or data visualization platforms. Education Bachelor's degree in Computer Science or a related technical field is preferred, or equivalent professional experience.

Technology

MOTIFE

Senior Backend Engineer

Senior

Hybrid

Warsaw, Poland

21,000 - 30,000 PLN/mo

🏢 Summary: Opportunity for Mid and Senior Software Engineers to design and build high-performance, scalable backend systems powering global content delivery. The role focuses on event-driven, distributed architectures, technical leadership, and ownership of reliability and scalability for systems used by millions of users. It combines hands-on development with architectural decision-making in a cloud-native environment. 🗂️ Requirements: 4+ years (Mid) or 6+ years (Senior) experience in building scalable backend systems, Proficiency in Kotlin, Python or similar backend language, Experience with modern backend frameworks such as Spring Boot, Experience with relational databases (PostgreSQL or MySQL), Experience with NoSQL databases (DynamoDB or MongoDB), Hands-on experience with microservices architecture, Experience with event-driven systems, Experience with Kafka or similar streaming platform, Experience in API design (REST, gRPC or GraphQL), Hands-on experience with AWS services, Experience with Docker and Kubernetes, Experience with CI/CD pipelines and DevOps practices, Experience with monitoring and observability tools, Production support and incident management experience in distributed systems 📃 Skills: Kotlin, Python, Java, Go, TypeScript, JavaScript, Spring, REST, gRPC, GraphQL, Kafka, Redis, PostgreSQL, MySQL, DynamoDB, MongoDB, AWS, Docker, Kubernetes, Terraform, GitHub, Jenkins, Datadog, Sentry 🏢 Description: We are hiring on behalf of our client, a global innovator in fitness and wellness technology. Their mission is to empower people to live fit, strong, long, and happy lives by delivering integrated experiences to millions of members anytime, anywhere. We are looking for a Senior and Mid Software Engineers to join the Content Cloud team . In this role, you will design and build high-performance backend systems that power content delivery across a global platform. You will act as a technical leader within the team, driving architectural decisions, mentoring engineers, and ensuring the reliability and scalability of systems used by millions of users. This is a hands-on role with strong ownership and impact on distributed, event-driven systems at scale. Key takeaways: Stack : Kotlin (main codebase) We're open to: Java/Go/TypeScript/JavaScript, Other tools: REST/gRPC/GraphQL, Kafka, Redis, PostgreSQL/MySQL, DynamoDB/MongoDB, AWS, Docker, Kubernetes Salary : Mid : 21 000 PLN - 23 000 PLN gross on the Contract of Employment Senior: 23 000 PLN - 30 000 PLN gross on the Contract of Employment Working model : Hybrid - 3 days/week from the office Location : ul. Grzybowska 60, Warsaw Recruitment process : A call with MOTIFE Recruiter Coding interview Panel interviews with the team (coding, architecture, and cross-collaboration interviews, Hiring Manager meeting) Responsibilities: Backend Architecture & Scalability Design and build high-performance, scalable backend services and APIs supporting global content delivery Architect event-driven systems and microservices handling large-scale traffic and real-time interactions Drive system design decisions with a focus on reliability, performance, and security Technical Leadership Lead technical discussions, architecture reviews, and design decisions across teams Define and promote reusable patterns, components, and engineering standards Mentor engineers through code reviews, pair programming, and technical guidance Performance & Reliability Identify system bottlenecks using monitoring, tracing, and load testing tools Optimize performance through data modeling, caching strategies, and query improvements Engineering Excellence Champion best practices including CI/CD, automated testing, observability, and infrastructure as code Maintain high standards for code quality, scalability, and maintainability Continuously improve development processes and system architecture Cross-Functional Collaboration Partner closely with Product, Design, and QA to deliver impactful features Translate business requirements into scalable technical solutions Act as a domain expert within the team and contribute to platform-wide initiatives Requirements: Technical Expertise 6+ years of experience building high-performance, scalable backend systems as Senior/4+ years of experience as a Mid Engineer Strong proficiency in Kotlin, Python, or similar backend languages Experience with modern backend frameworks (e.g., Spring Boot or Python-based frameworks) Strong experience with both relational (PostgreSQL, MySQL) and NoSQL databases (DynamoDB, MongoDB) Hands-on experience with microservices and event-driven architectures Experience with distributed streaming platforms such as Kafka Solid understanding of API design (REST, gRPC, or GraphQL) Cloud & Infrastructure Hands-on experience with AWS services (e.g., S3, DynamoDB, Lambda, SQS, IAM) Experience with Docker and Kubernetes Familiarity with infrastructure and deployment tooling (e.g., Terraform, GitHub Actions, Jenkins) Experience with caching systems such as Redis or Memcached Engineering Practices Strong understanding of CI/CD, DevOps, and Agile methodologies Experience with observability and monitoring tools (e.g., Datadog, Sentry) Proven experience in production support and incident management in distributed systems What we offer: 100% paid medical care Multisport Creative tax (KUP) Home office allowance MacBook Pro Apply now If this sounds like your next step, we’d love to hear from you! Please apply via our careers page and submit your CV in English.