Technical Operations Analyst, User Safety & Risk Operations

Quick Facts

• Role: Technical Operations Analyst (User Safety & Risk Operations)
• Work model: San Francisco (3 days in office)

Description

You’ll build and maintain production data pipelines and shared datasets used across User Safety & Risk Operations for analysis, measurement, and automation. You’ll work with operational teams and engineers to turn data from multiple systems into reliable, reusable data products, taking work from requirements through production use with testing and documentation. You’ll also ensure dataset privacy/access requirements, data quality and freshness, and traceable lineage for downstream users.

Responsibilities

• Define dataset and reporting requirements with USRO teams
• Build, maintain, and monitor production data pipelines and Airflow DAGs (scheduling, dependencies, backfills, troubleshooting)
• Create reusable data models, reporting cubes, and shared operational metrics with consistent definitions
• Implement data quality and freshness checks; document lineage and ownership
• Document sources and transformations so results can be traced back to underlying records
• Apply access and privacy requirements for datasets and reporting

Requirements

• Strong SQL skills
• Practical experience using Python to build and maintain data pipelines
• Built and debugged scheduled pipelines other people depend on
• Practical understanding of data modeling, joins, deduplication, tests, and monitoring
• Ability to trace a surprising metric back to its inputs and explain downstream conclusions
• Experience partnering with non-engineers to turn ambiguous needs into dependable data products
• Discretion, good judgment, and resilience due to potential exposure to sensitive or concerning content

Benefits

Opportunity to help protect products and users from abuse, fraud, safety risks, and other forms of misuse.