Operations Analyst

Quick Facts

• Role: Operations Analyst

• Location/Work model: Warsaw, hybrid (2–3 days/week in office)

Description

Support an engineering organization’s operational activities by coordinating day-to-day business processes. Manage and analyze budgets, headcount, operational spend, and business performance indicators. Create KPI frameworks, dashboards, and decision-support reporting, while contributing to process optimization and automation—including AI-enabled improvements.

Responsibilities

• Coordinate operational processes and support ongoing business activities

• Manage and monitor budgets, headcount, external services, and operational expenses

• Analyze data on costs, resources, schedules, performance, and business KPIs

• Prepare reports, dashboards, analyses, and presentations supporting decision-making

• Create and track KPI metrics and identify areas requiring improvement

• Initiate and support process optimization, automation, and AI solution implementation

• Collaborate with stakeholders across the organization to ensure smooth execution

• Provide organizational support for meetings, business reviews, and other operational initiatives

Requirements

• Bachelor’s or Master’s degree

• Experience in operations, business analysis, project support, or related functions

• Strong analytical skills and ability to work with large datasets

• Advanced Excel skills

• Reporting and data visualization tools (Power BI, Spotfire, Tableau)

• Interest in data analytics, process automation, and using AI in business work

• Ability to derive insights from data and propose practical improvements

• Excellent communication and organizational skills

• Independence, proactivity, and continuous process improvement mindset

• Good English (speaking and writing)

• Availability for hybrid work with the Warsaw office (2–3 days/week)

Benefits

• Full-time employment contract

• Stable, long-term cooperation

• Clear career path at a European engineering and IT consulting leader

• Possibility of relocation within ALTEN Poland offices

• Potential engagement in the next company project after current one ends

• Onboarding and collaboration with a dedicated Competences Manager

• Medical care (Medicover)

• Dental care (Medicover)

• Medicover Benefits platform

• Sports card (Medicover)

• Referral program

• Support for newborns of employees

• Group life insurance

• Retirement program

• Also available: B2B or contract mandate (UZ)

• Access to professional certifications (e.g., Google, ISTQB)

• Access to industry events

• Knowledge Sharing Program