Supervisory Print Production Operations Specialist

Quick Facts

• Role: Supervisory Print Production Operations Specialist

Description

Supervise daily print plant operations across digital, wide-format, bindery, and scanning workflows. Plan and schedule workload to balance press, wide-format, and bindery capacity for urgent deadlines, enforcing quality control across color management, proofing, tolerances, and final inspections. Serve as the technical point of contact for customer print and finishing needs, manage job tracking and estimates, maintain equipment readiness, and monitor job costing and billing discrepancies.

Responsibilities

• Lead production staff through task assignment, scheduling, performance reviews, and technical guidance

• Plan and schedule plant workload; select optimal methods and materials (specialized substrates, paper stocks, mounting, lamination techniques)

• Direct mounting, laminating, and finishing workflows (board mounting, trimming, binding)

• Enforce plant-wide quality control (color management, proofing, precision tolerances, final inspections)

• Maintain equipment readiness via preventive maintenance, consumables tracking, and compliant disposition/turn-ins

• Monitor financial performance (job costing vs. standards, revenue vs. plan, resolve billing discrepancies)

• Administer facility requirements for safety, environment, and security (material handling/storage, chemical and waste handling, equipment safety, physical security)

• Serve as technical point of contact for customers (consult on materials, prepare estimates, track jobs in the order system, resolve complaints and quality disputes)

Requirements

• U.S. citizen

• Security requirement: Non-Critical Sensitive with Secret access

• Completion of Supervisory Certification Program (required)

• Supervisory probation (required)

• Favorable suitability/fitness determination required (unfavorable adjudication is disqualifying)

• Selective Service registration or exemption (for males born after 12/31/1959)

• REAL ID or other acceptable identification documents for facility access

• Specialized experience: 1 year specialized experience (GS-11 requires experience equivalent to GS-09)

• Experience examples: manage customer orders/pricing/job tracking with strict turnaround deadlines; analyze workloads/resources while assuring quality standards and floor safety rules; perform high-volume production/duplicating/print-on-demand using production printers and bindery equipment

Benefits

A comprehensive U.S. government benefits package; eligibility depends on position type (full-time, part-time, or intermittent).