Management and Program Assistant

Quick Facts

• Monday–Friday, 8:00am–4:30pm
• Ad-hoc telework may be authorized; not a virtual position

Description

This Management and Program Assistant role serves as a principal action officer supporting the Medical Center Director. You will evaluate organizational effectiveness and productivity using complex data, manage high-visibility action items (including suspense/taskers and congressional responses), and advise leadership on initiatives to improve efficiency and resource allocation. You will also administer key digital systems and provide high-precision administrative support for executive huddles and meetings.

Responsibilities

• Provide highly specialized and complex administrative/technical leadership for organizational analysis and reporting
• Plan, review, and report on organizational data and statistics with exceptional accuracy and compliance
• Use advanced factfinding and investigative techniques to support resource allocation and program improvements
• Configure, maintain, and oversee digital systems (including LEAF and Nexus)
• Identify issues and trends from complex data; develop recommendations for executive leadership
• Manage suspense items, taskers, congressional responses, and other director-office action items
• Verify the origin, content, and requirements of incoming action items
• Coordinate with stakeholders across service lines, management levels, VISN/VHA offices, federal oversight agencies, and congressional/presidential contacts
• Maintain accuracy, accountability, and confidentiality for official correspondence and sensitive actions
• Prepare, coordinate, and facilitate enterprise huddles and executive meetings; compile clear, actionable leadership reports
• Maintain subject matter files and program records with strict administrative protocols
• Monitor task status and drive timely follow-through

Requirements

• U.S. citizenship
• Complete all application steps and an online assessment
• Selective Service registration for eligible males
• Pass background/security investigation
• Complete online onboarding and provide acceptable REAL ID-compliant identification
• Seasonal influenza vaccination requirement
• 1-year probationary period or 2-year trial period
• Specialized experience: 1 year at least GS-05 level in administrative concepts, task evaluation/review, workflow analysis/redesign, tracking systems/templates, policy adaptation, and strong analytical and communication skills
• No education substitution at this grade level

Benefits

A comprehensive federal benefits package is provided; eligibility depends on the position type.