IT Systems Analyst (Project/Product Delivery)

Quick Facts

IT Specialist (SYS/Analysis), GS-2210-13

Description

Consult and provide high-level technical expertise to support the development, implementation, and evaluation of products tied to national health insurance programs. Lead technology projects and/or collaborate on cross-functional teams to deliver user-centric services, platforms, or products—from needs analysis and product research through prototyping and production software delivery.

Responsibilities

• Engage with customer agencies to perform needs analyses and define opportunities for improved business processes and solutions.
• Lead technology projects or participate in cross-functional teams focused on delivering current goals and priorities.
• Provide input across research, design, development, and delivery of new and existing products.
• Execute the product lifecycle: problem definition, hypothesis generation and validation, user research/discovery, design prototyping, software prototyping, and creation of production software.
• Foster ongoing stakeholder engagement to gather insights and balance stakeholder requests with product priorities.

Requirements

• U.S. citizen or U.S. National
• Background and suitability investigation required
• May be required to serve a 1-year probationary period
• Selective Service registration/exemption required for qualifying male applicants
• Must meet all GS-13 qualification requirements by the closing date
• Demonstrated IT-related experience in: Attention to Detail, Customer Service, Oral Communication, Problem Solving
• At least 1 year (52 weeks) of qualifying specialized experience equivalent to GS-12, including leading cross-functional teams, contributing to data product development, using user-centered design and agile development practices, and using qualitative/quantitative analysis tools to develop data-driven solutions
• Resume (max 2 pages) with detailed, role-relevant experience; avoid copying/pasting without supplemental documentation

Benefits

Comprehensive U.S. federal employee benefits package; eligibility depends on position type and full-time/part-time status. CMS offers workplace flexibility through flexible working arrangements and alternative schedules at the manager’s discretion.