Program Support Assistant

Quick Facts

• Role: Program Support Assistant

• Focus: Supporting credentialing operations by collecting and tracking data and documents for decision-making

• Schedule: Monday–Friday, 8:00am–4:30pm

• Remote/Virtual: Not a virtual position

Description

In this developmental assignment, you will support the credentialing process by providing administrative and technical assistance under closer supervision until you can perform duties at the full performance level. The role requires working independently within supervisor-established frameworks, following procedures, and escalating issues not covered by instructions or standard operating procedures.

Responsibilities

• Provide administrative and technical support to credentialing operations

• Use initiative to complete recurring assignments within supervisor guidelines

• Follow established procedures and refer unclear problems for supervisor or Credentialing Specialist decisions

Requirements

• U.S. citizen

• Complete required application steps, including an online assessment

• Selective Service registration for eligible males

• Subject to background/security investigation

• Complete online onboarding with acceptable REAL ID-compliant documentation

• Participate in the seasonal influenza vaccination program (or obtain an approved medical or religious exemption)

• 1 year specialized experience equivalent to at least GS-5 in the Federal service (fully documented on resume with dates, duties, and hours)

• Meet all qualifications by the closing date

Benefits

A federal employee benefits package is available; eligibility depends on the specific type of position held.