Supervisory Management and Program Analyst

Quick Facts

• Role: Supervisory Management and Program Analyst (workforce management)

• Focus: Analytics, forecasting, scheduling support, and staff supervision

Description

This position provides end users, supervisors, and upper management with analytical and statistical information to support workforce management. You will supervise staff and manage program operations, applying qualitative and quantitative methods to improve efficiency and effectiveness. Responsibilities include extracting and evaluating data from multiple workforce and operations systems and making recommendations on staffing projections and operational performance.

Responsibilities

• Manage and coordinate program operations; set guidelines and performance expectations for subordinate staff

• Apply qualitative and quantitative methods to analyze and improve team effectiveness and efficiencies

• Monitor and report work status and progress to ensure priorities, methods, deadlines, and quality are met

• Provide administrative analysis for programs (work measurements, procedures, workforce/resource estimates, utilization) related to forecasting and scheduling

• Extract, review, and evaluate data from workforce and reporting systems to support operational decisions

• Recommend staffing projections, workload forecasts, operational performance criteria, and program effectiveness to leadership

• Participate in long-range strategic station planning (operations, staffing, space requirements, organizational realignments)

• Maintain expert-level knowledge of regulations and policies governing organizational management

Requirements

• U.S. citizenship

• Selective Service registration (as applicable) and successful completion of background/security investigation

• Complete online onboarding and pre-employment requirements

• Seasonal influenza vaccination program participation requirement

• 1-year supervisory probationary period

• At least 1 year of specialized experience equivalent to GS-12 (normal line of progression) by the closing date

• (If applicable) meet federal time-in-grade requirements

Benefits

Comprehensive federal benefits package for you and your family (eligibility depends on position type).