Operations Senior Analyst

Quick Facts

• Role: Operations Senior Analyst (Resource Management / Workforce Planning)

Description

Own analytics for an operating unit’s staffing lifecycle across global services engagements. Lead reviews of deal pipeline and role requirements, plan assignments against complex skill profiles, maintain resource-request data integrity, and resolve allocation conflicts. Translate bench, utilization, and capacity-gap metrics into actionable insights and drive workflow improvements and creative utilization optimization.

Requirements

• 3+ years of experience in a Resource Management or workforce planning role
• Strong stakeholder management and communication skills (including constructive handling of difficult conversations)
• Analytical problem-solving with the ability to structure data and analysis to propose practical solutions
• Proactive process improvement mindset, including experimentation with new ways of working and automation
• Digital and tech fluency using analytical tools and modern productivity technologies (including AI workflows)

Benefits

• Benefits and resources to support work-life balance, plus AI agents to accelerate impact