Management and Program Analyst

Quick Facts

• Role: Management and Program Analyst

Description

The position provides analytical and administrative support to improve workforce utilization, program operations, and organizational performance for the Senate jurisdiction. You will help senior managers with workforce and position utilization analysis, perform human capital interventions and conflict resolution support, and contribute to strategic planning and management improvement. You will also administer records management controls, including centralized handling and retention procedures for paper and electronic records, and coordinate with records and archives to maintain file plans and schedules.

Responsibilities

Workforce and Position Utilization Analysis

• Assist with functional statements and position descriptions; estimate costs for realignment of program operations
• Research and apply new or improved business and management practices
• Provide counseling and human capital interventions to resolve efficiency/conduct issues; recommend hiring flexibilities and retention strategies
• Monitor workforce turnover by occupation, shift, and organizational unit
• Advise supervisors on state-of-the-art business practices that motivate employees
• Advise top management on training solutions to improve retention and ensure the right skills mix
• Conduct organizational reviews across services and subjects that enhance jurisdiction performance, including compliance with human capital policies and conflict resolution
• Support special projects and provide technical assistance to directors and offices

Strategic Planning and Management Improvement Support

• Prepare narrative and statistical reports, charts, and graphs showing workload factors and status
• Independently address complex program issues; research alternate solutions; collaborate on problem resolution
• Develop and document standard operating procedures; draft/modify policies, regulations, goals, and objectives
• Summarize analysis results; write and create presentations; prepare memos/emails for administrative and human resource topics
• Develop management and program evaluation plans, procedures, and methodology

Records Management Program Administration

• Establish records management controls to improve security (centralized function, standardized handling/retention, paper-to-electronic conversion, document searches)
• Serve as Records Management and PII Liaison with the Records Management and Archives Branch to develop/update file plans and procedures
• Ensure records and files follow approved records schedules; review schedules and file plans annually and coordinate changes
• Ensure records disposition activities are carried out

Requirements

• Specialized experience (must include 4 of 5 competencies as reflected on your resume):
  • Using office automation software (databases, spreadsheets, word processing) and understanding integration across tool types, plus grammar/spelling/punctuation and required formats
  • Performing administrative functions including compliance with human capital policies/procedures, workforce efficiency and effectiveness studies, and conflict resolution intervention
  • Using efficient oral and written communication to generate summary reports, prepare feedback surveys, conduct data collections, and present findings
  • Developing and updating file plans and procedures for organizing paper and electronic records
  • Developing standard operating procedures and program evaluation plans
• GS-12: 52 weeks of specialized experience equivalent to the next lower grade level (GS-11) in Federal service
• Must be able to pass a drug test
• Background investigation with favorable adjudication

Benefits

• Federal benefits including health insurance options, retirement plan with investment options, paid holidays, paid sick and annual leave, life insurance, incentive systems, subsidized transportation, and training/development opportunities
• Opportunity to participate in the Student Loan Repayment Program (for eligible employees)