Program Analyst

Quick Facts

• Role: Program Analyst

• Focus: Clinical program data analysis and reporting to improve productivity, quality measures, and patient-driven care outcomes

Description

The Program Analyst supports facility and service changes by extracting, analyzing, and reporting fact-based clinical and administrative data. The role briefs clinical teams using VA data cubes and Corporate Data Warehouse reports, serves as an expert for analytics across clinic productivity, national quality measures (e.g., SAIL), and access correlations, and provides management with proactive, actionable feedback. Responsibilities also include data quality monitoring in VISTA records and developing dashboards and ad hoc reports.

Responsibilities

• Brief clinical teams using VA-provided data cubes and Corporate Data Warehouse (CDW) web reports

• Extract, analyze, and provide data to assess treatment and services affecting clinical endpoints and health outcomes

• Monitor and maintain data profiles; identify transmission errors by reviewing VISTA records

• Analyze clinic productivity, national quality measures (e.g., SAIL), and complex access correlations

• Provide clinical and administrative data to identify, quantify, and resolve organizational problems

• Develop reports to support budget planning, resource projections, and resource allocation

• Recommend improvements to clinical data-management methods, follow-up procedures, and compliance with regulatory guidelines

• Coordinate with Whole Health Field Implementation Teams and leadership to plan Whole Health deployment strategies

• Build and maintain dashboards in Pyramid and PowerBI

• Generate ad hoc reports in Pyramid, PowerBI, VSSC, VSE, etc.

• Use SQL, Java, and Python for coding, querying, and database development

• Perform data analysis and data mining

Requirements

• U.S. citizenship

• At least 1 year of specialized experience (equivalent to GS-7) in analyzing the effectiveness, efficiency, and productivity of administrative and healthcare programs using qualitative and quantitative techniques

• Healthcare informatics knowledge using clinical software packages

• In-depth knowledge of the clinical environment to use data to track and manage patient care

• Experience tracking and analyzing clinical programs to improve processes and identify problem areas

• Experience using computers and applicable databases/software for statistical purposes and information system management

• OR: master’s degree (or equivalent graduate education) demonstrating the required knowledge and skills

• OR: combination of graduate education (beyond the first year) and specialized experience

• Complete all required application steps, including an online assessment

• Subject to background/security investigation

• Complete online onboarding and provide acceptable identification

• Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel

• Complete a 1-year probationary period or a 2-year trial period

Benefits

A comprehensive federal employee benefits package is provided; eligibility depends on the type of position.