Training Delivery Specialist III

Quick Facts

• Training Delivery Specialist III

• Delivers and supports training programs (online and classroom) and maintains training environments

Description

Designs, develops, validates, modifies, and maintains training content including lesson plans, manuals, self-study modules, and learning tools by partnering with subject matter experts. Delivers train-the-trainer and end-user classes and special training courses, preparing and maintaining the master patient build in the training environment. Troubleshoots training environment issues across Sutter Health and its regional affiliates.

Responsibilities

• Partner with subject matter experts to identify target audience training needs

• Create and maintain training content, lesson plans, manuals, self-study modules, and supportive learning tools

• Deliver online or classroom presentations, demonstrations, and training courses

• Provide train-the-trainer and end-user training on technical application systems

• Design, maintain, and support the master patient build in the training environment

• Troubleshoot training environment issues across the organization and regional affiliates

Requirements

• Epic Principal Trainer certification preferred; if not certified, complete certification within the first 6 months

• Bachelor’s degree in Computer Science, Learning Design, Education, Healthcare Management, or a related field (equivalent experience accepted)

• 5 years of recent relevant experience

• Expert application of adult learning concepts and interpersonal skills to manage classes

• Knowledge of healthcare workflows and healthcare application systems

• Strong presentation and training delivery skills with ability to prioritize by audience level and allotted time

• Exceptional oral and written communication skills; ability to explain technical details clearly using basic English

• Ability to analyze information and solve complex problems; establish cooperative relationships with diverse audiences

• Proficient in Microsoft Office Suite, including Word and Excel

Benefits

Benefits package available.