Technical Delivery Manager

Quick Facts

• Role: Technical Delivery Manager (Senior)

Description

Own the technical delivery of device management, service activation, and monitoring solutions in customer telecom environments. Lead deployments, integrations, configuration, testing, and production rollouts while working directly with customers and Engineering teams as a technical point of contact. Troubleshoot complex issues across network, system, and application layers and translate customer needs into practical technical solutions.

Responsibilities

• Own the technical delivery of solutions in customer environments
• Lead deployments, integrations, configuration, testing, and production rollouts
• Serve as a technical point of contact for customers and Engineering teams
• Troubleshoot complex issues across network, system, and application layers
• Participate in technical discussions on architecture, integrations, and solution design
• Translate customer requirements into practical technical solutions
• Support customer onboarding and knowledge transfer

Requirements

• 5+ years of hands-on experience in network engineering, system engineering, telecommunications, cloud infrastructure, or similar technical roles
• Experience deploying, integrating, or troubleshooting complex systems
• Networking fundamentals at least at CCNA level (TCP/IP, routing and switching, VLANs, DNS, DHCP, HTTP/HTTPS, security best practices)
• Experience with Linux systems and APIs
• Ability to analyze logs, configurations, and technical issues
• Can communicate technical topics clearly with engineers and customers
• Enjoy taking ownership of complex deliveries and solving real-world problems
• Fluent English (B2/C1)

Benefits

• Work on real deployments managing millions of connected devices
• Influence technical decisions and see work in production environments
• Collaborate with experienced engineers and delivery specialists
• Flexible working hours
• Fully remote or hybrid work (3 days from Kraków office, 2 days remotely) after onboarding
• Bonus system based on quarterly performance evaluation
• Private medical care and Multisport card
• Onsite gym and chillout space
• Company parking and bike room
• Complimentary snacks and Good Lood ice cream daily
• Relaxed work atmosphere (no dress code, no open space)