Security Officer

Quick Facts

• Role: Security Officer (non-exempt)

• Schedule: Evening/Night, per diem/casual; 8 hours; variable days; every weekend

• Pay range: $25.28–$35.39/hour

Description

Provide a secure and safe healthcare environment by patrolling and monitoring facility premises, controlling access (including keys), and responding to emergency codes and alarms. You will document incidents, support patients, visitors, physicians, and staff with security assistance, and coordinate with local law enforcement when required. Use verbal de-escalation and crisis-intervention techniques as the primary response to potentially violent situations, with restraint only if reasonable and necessary.

Responsibilities

• Conduct interior/exterior patrols to deter theft, fire, misuse, and vandalism; inspect doors, windows, locks, elevators, and fire escape stairwells

• Monitor surveillance equipment and access points; secure/unlock entrances at specified times

• Maintain patient privacy and follow HIPAA requirements during all security activities

• Control access to security-sensitive areas (e.g., pharmacies, nurseries, behavioral health units, restricted departments)

• Respond to emergencies (workplace violence, disturbances, combative patients, abduction prevention/Code Pink, bomb threats, suspicious packages, evacuations, chemical spills)

• Use verbal de-escalation and crisis intervention; remove/restrain individuals when necessary and call local authorities

• Complete accurate, timely security incident reports and document witness statements

• Provide customer service: first point of contact for security assistance, lost and found support, wayfinding/escorts, and help resolving routine concerns

• For acute facilities: maintain security presence in the emergency department; handle 5150/1799 holds per process; coordinate with law enforcement before officer release

Requirements

• HS Diploma or GED

• PSO (Proprietary Private Security Officer) certification

• California BSIS regulatory training completed/verified (Power to Arrest and Use of Force)

• 1 year recent relevant security experience

• Ability to write clear incident reports and read procedures/manuals

• Approachable, professional presentation with cultural sensitivity

• Ability to follow established procedures and respond effectively to routine and emergent situations

• Ability to work evening/night shifts and every weekend (variable schedule)

Hard Skills & Technologies

• Access control

• Key control

• Surveillance monitoring

• Incident reporting

• HIPAA compliance

• Emergency code response

• De-escalation