Junior IT Support Specialist

Quick Facts

• Role: Junior IT Support Specialist (IT Support)

• Location: Brno-Slatina (primarily onsite)

Description

You will provide daily IT support to users at the Brno-Slatina office, including managing user accounts, workstations, and other IT equipment. You’ll resolve requests and incidents via a helpdesk, coordinate with the global IT team, and gradually take responsibility for selected applications or systems.

Responsibilities

• Provide daily IT support and handle requests/incidents through the helpdesk

• Manage user accounts, access, and permissions in Active Directory and Microsoft 365

• Prepare, configure, and hand over PCs and laptops to end users

• Manage IT hardware, inventory, and related documentation

• Troubleshoot common hardware, operating system, Microsoft Office, and other application issues

• Collaborate with the global IT team for IT systems operation and support

• Update IT documentation and support internal/external audits

• Gradually take ownership of support for selected applications or systems

Requirements

• Experience in IT support

• English at a communicative level (min. B2)

• Orientation in Active Directory and Microsoft 365

• Experience with installation and configuration of workstations and solving common hardware/software problems

• Basic network administration knowledge and experience with ticketing tools

• Ability to troubleshoot independently and know when to involve other colleagues

Benefits

• Stable international company with an informal Scandinavian culture

• 25 days of vacation

• Fully paid meal vouchers (100 Kč/day)

• Annual salary increases

• Pluxee Multibenefit (6000 Kč/year)

• Fully paid language courses (English/German)

• Professional training and career growth opportunities

• Flexible working hours and occasional home office

• Discounts with partners (Alza, Datart, Nářadí Veselý, Vodafone)

• Multisport

• Option to buy briquettes and wood