Product Analyst (Benchling & Laboratory Informatics Systems)

Quick Facts

• 100% remote

Description

Remote Product Analyst role supporting Benchling and other laboratory/R&D applications. You will gather, analyze, and refine business requirements, translate them into user stories, and support product discovery, backlog refinement, and testing/UAT/go-live. The role also requires creating and maintaining SDLC documentation (including SOPs, training materials, and user communications) while collaborating with scientific, automation, and digital teams to optimize research workflows.

Role Description & Responsibilities

• Support Benchling and other laboratory/R&D applications
• Gather, analyze, and refine business requirements; translate them into user stories
• Collaborate with scientific, automation, and digital teams to optimize research workflows
• Support product discovery, backlog refinement, and prioritization activities
• Plan, execute, and document testing and validation activities
• Create and maintain SDLC documentation, SOPs, training materials, and user communications
• Provide project coordination and delivery support

Requirements

• Experience as a Product Analyst, Business Analyst, or similar role supporting software products
• Experience gathering requirements, process mapping, and documenting business workflows
• Strong skills in future-state process mapping and problem/solution discovery
• Experience translating business requirements into user stories and product backlog items
• Experience supporting testing, UAT, and go-live activities
• Experience working with Jira, Xray, and Confluence
• Project management experience and ability to coordinate delivery activities
• Ability to work closely with business stakeholders, software engineers, and external vendors