Junior Product Manager (Patient Experience)

Quick Facts

Junior Product Manager, Patient Experience

Description

Join an early-career technical product management role focused on improving the patient-facing experience of a telehealth SaaS platform. You’ll support the patient portal, messaging, treatment status, refills, and renewals—turning feedback into clear product requirements and delivering improvements with engineers and designers.

Requirements

• Hands-on experience contributing to software products (coursework, internships, personal projects, or professional work)
• Foundational understanding of software development and web applications
• Hands-on coding experience with JavaScript, TypeScript, Python, or another programming language
• Ability to read code and communicate effectively with engineers
• Strong analytical thinking and problem-solving skills
• Ability to understand user needs and translate problems into clear, actionable requirements
• Ability to gather feedback/research and use basic data analysis to support decisions
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to collaborate with engineers, designers, and cross-functional teams
• Willingness to learn quickly, take initiative, and independently manage assigned responsibilities

Benefits

• Work closely with experienced product managers, engineers, designers, and clinical operations teams
• Support product discovery, usability testing, and feature prioritization
• Own smaller improvements from planning through launch and iteration
• Use patient feedback and product data to evaluate whether improvements are working