ServiceNow Vulnerability Response Engineer

Quick Facts

• Role: ServiceNow Vulnerability Response Engineer

• Experience: 8+ years ServiceNow; 4+ years Security Incident/Vulnerability Response and Discovery/CMDB

Description

Build and continuously improve ServiceNow capabilities for vulnerability and security incident response, including Configuration Compliance and Performance Analytics. Implement integrations to ingest vulnerability and policy compliance scan data from third-party tools such as Qualys, Tanium, and Veracode, and develop ServiceNow workflows/APIs and related UI and scripting components to support vulnerability management.

Responsibilities

• Implement and enhance ServiceNow Security Incident Response and Vulnerability Response capabilities

• Work with Discovery/CMDB, ITSM, GRC, and IT Asset Management capabilities (IT Asset Management preferred)

• Create flows, dashboards, analytics, and reporting for vulnerability response and performance insights

• Develop Service Portal components (widgets, server/client scripting, CSS/HTML) and configure the portal

• Build ServiceNow integrations and REST API integrations with third-party vulnerability and compliance tools

• Use ServiceNow APIs, Workflows, UI Pages/Macros, Business Scripts, Client Scripts, UI Scripts/Actions/Policies, Script Includes, and Security Rules

Requirements

• 8+ years of ServiceNow platform experience across architecture, implementation, administration, configuration, development, integration, support, and continuous improvement

• 4+ years of functional and technical experience with ServiceNow Security Incident Response, Vulnerability Response, Configuration Compliance, and Performance Analytics

• 4+ years of technical experience with Discovery/CMDB

• 4+ years of technical experience with ITSM, GRC, and IT Asset Management (IT Asset Management preferred)

• 2+ years of technical experience with Flow Designer

• Technical experience with Service Portal (widgets, server scripting, client scripting, CSS, HTML, Portal Configuration)

• Technical experience implementing performance analytics

• Required technical experience implementing third-party integrations (Qualys, Tanium, Veracode) to ingest vulnerabilities and policy compliance scan data

• In-depth understanding of Vulnerability Management process

• Experience implementing REST API integration with third-party tools

• Experience implementing workspace, analytics, dashboard, and reporting

• Experience with ServiceNow APIs, Workflows, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, and Security Rules

• Prior experience working on an agile development team

• Scripting experience with JavaScript, Angular.js, and PowerShell

• Backend SQL Server development preferred

• Excellent collaboration and written/verbal communication skills

Benefits

• Full-time role